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Customer Associate Jobs

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Voice Process
We are looking for a Customer Associate to join our team in Gurgaon. This entry-level position is ideal for individuals with no prior experience, providing the perfect opportunity to start a career in customer service.As a Customer Associate, you will be responsible for delivering excellent service to our customers. Your key responsibilities include:1. **Customer Interaction**: Engage with customers through various channels, including phone, email, and chat. You will answer questions and address concerns about our products and services.2. **Problem Solving**: Identify and resolve customer issues efficiently. You will work to find the best solutions to ensure customer satisfaction.3. **Order Management**: Assist customers with placing orders, tracking shipments, and managing returns. You will ensure all transactions are processed accurately.4. **Feedback Collection**: Gather customer feedback to help improve our services. You will communicate customer insights to the team for continuous improvement.To be successful in this role, you should have strong communication skills and a friendly attitude. You need to be comfortable working in a fast-paced environment and be ready to learn quickly. Attention to detail and a customer-focused mindset are essential. Basic computer skills will be helpful, as you will use various software to assist customers. A 10th-grade education is required to apply for this full-time position at our office in Gurgaon.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - **Responding to Customer Inquiries:** You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- **Resolving Issues:** You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- **Maintaining Records:** You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- **Working in a Team:** Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Ground Staff Airport Executive Airline Ground Staff
As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive experience for passengers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers with a friendly smile and assist them in navigating the airport.- **Check-in Assistance**: Help passengers with the check-in process, ensuring they understand the steps and have all necessary documents ready.- **Baggage Handling Support**: Guide passengers on baggage check-in and retrieval to make the process smooth and efficient.- **Flight Information Management**: Provide accurate and timely information regarding flight schedules, delays, and boarding procedures.- **Customer Inquiries**: Address passengers' questions and concerns, providing assistance with any issues they may encounter during their travel.- **Maintaining Cleanliness**: Ensure that the customer service area remains clean and welcoming for all travelers.To be successful in this role, you should have the following skills and expectations:- **Strong Communication Skills**: Ability to interact clearly and respectfully with passengers and colleagues.- **Customer-Focused Approach**: A passion for helping others and a commitment to delivering excellent service.- **Problem-Solving Ability**: Capability to think on your feet and find solutions to any issues passengers may face.- **Teamwork**: Willingness to work collaboratively with other staff members to enhance overall customer experience.- **Adaptability**: Flexibility to work in a fast-paced environment and handle various tasks as needed.This position is ideal for individuals looking to start their career in customer service in a dynamic environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Nadia
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
We are looking for a Cargo Associate to join our team in Nadia, India. This role is ideal for freshers and requires at least a 10th-grade education. As a Cargo Associate, you will support our operations by managing cargo handling and contributing to safe and efficient shipping processes.Key Responsibilities:1. **Cargo Handling:** You will load and unload cargo from trucks and containers, ensuring that all items are handled carefully to prevent damage.2. **Documentation:** You will assist in preparing shipping documents and labels, ensuring that all paperwork is correct and complete for smooth cargo processing.3. **Inventory Management:** You will help maintain accurate records of cargo items, keeping track of inventory levels and reporting any discrepancies promptly.4. **Safety Compliance:** Adhering to safety procedures is essential. You will follow guidelines to ensure a safe working environment for yourself and your colleagues.5. **Team Collaboration:** Working closely with other team members, you will help coordinate cargo operations and communicate effectively to ensure smooth workflows.Required Skills and Expectations:Candidates should have a strong attention to detail and a positive attitude. Good communication skills are important for teamwork and coordination. You should be physically fit, as the role involves lifting and moving heavy items. A willingness to learn and adapt to new processes is essential for success in this position.
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Hiring Fresher - Customer Service Associate - Guwahati

Priyanya Aviation Services Private Limited

  • Fresher
  • 2.5 Lac/Yr
  • Guwahati
Good Communication Skills Presentable Customer Support
A Customer Service Associate (CSA) for retail in an airport works inside duty-free shops, gift stores, or brand outlets. They greet travelers, help people pick items, run cash registers, and keep shelves neat. Pay scales for airport retail and entry roles commonly range based on experience and store type.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Communication Negotiation Skills Active Listening Customer Relationship Sales Target Achievement Strategic Communication Analytical Ability Problem Solving Sales Relationship Confidence Convincing Power Lead Generation
As a Business Development Associate, you will play a crucial role in driving growth and building relationships for our company. Your work will directly impact our success, so we are looking for motivated individuals ready to learn and contribute.**Key Responsibilities:**- **Identify New Business Opportunities:** Research potential clients and markets to find new opportunities for growth, helping to expand our customer base.- **Build and Maintain Relationships:** Establish strong connections with clients by understanding their needs and providing tailored solutions, ensuring a positive relationship.- **Assist in Sales Strategies:** Collaborate with the sales team to develop and implement strategies that effectively promote our products and services.- **Conduct Market Research:** Analyze industry trends and competition to inform business decisions, giving insights that can lead to a competitive advantage.- **Support Client Presentations:** Prepare materials and participate in client meetings to effectively demonstrate our offerings and address client inquiries.**Required Skills and Expectations:**- A bachelors degree in B.B.A, B.Com, B.Ed, B.E, or a related professional field is essential.- Strong communication skills are required to engage effectively with clients and colleagues.- Must be proactive and willing to learn, showing enthusiasm for the business development process.- Ability to work collaboratively in a team environment, while also taking initiative in your tasks.- Good analytical skills are needed to interpret data, make decisions, and craft strategic business plans. We are looking for someone who is eager to grow in the business field and contribute positively to our team.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Jubilee Hills Hyderabad
Retail Sales Communication Customer Support Communication Skills Soft Skills Customer Relationship
Dazzles Studio is looking for a proactive and detail-oriented Sales Associate to manage client and product handling, store coordination, and customer support across our outlets. The ideal candidate should be energetic, responsible, and eager to learn.
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Urgent Requirement For Growth Associate

Trucks UP Solutions Private Limited

  • 4 - 10 yrs
  • 4.0 Lac/Yr
  • Chennai
Direct Sales Customer Relationship Lead Qualification Sales Target
We are looking for a Growth Associate to help drive our business expansion efforts. The ideal candidate will have 4 to 10 years of experience and must be based in Chennai. This is a full-time position that allows you to work from home.**Key Responsibilities:**- **Conduct Market Research:** Gather and analyze data about market trends and customer needs to identify opportunities for growth. This information will help shape our strategies and improve our services.- **Develop Growth Strategies:** Collaborate with the team to create and implement plans aimed at increasing customer acquisition and retention. You will be responsible for turning ideas into actionable projects.- **Analyze Performance Metrics:** Regularly track and assess the outcomes of growth initiatives. Use this analysis to recommend optimizations and adjustments to ensure we meet our targets.- **Build Partnerships:** Establish and maintain relationships with key stakeholders, including potential clients, partners, and industry influencers. These connections are crucial for driving our growth strategy.- **Collaborate Across Teams:** Work closely with marketing, sales, and product development teams to ensure alignment in growth efforts. Effective communication is essential to our success.**Required Skills and Expectations:**The ideal candidate should possess strong analytical skills to interpret data and make informed decisions. Excellent communication abilities are crucial for presenting ideas and collaborating with team members. You should also have a proven track record in driving business growth, showcasing your strategic thinking and problem-solving skills. A proactive approach and resilience in navigating challenges will set you apart in this role. Lastly, a well-organized mindset is important for managing multiple priorities effectively.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. **Customer Assistance**: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. **Handling Queries**: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. **Check-in Services**: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. **Problem Resolution**: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. **Documentation Support**: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Indore
Good Communication Skills Customer Relationship
* MEGA WALK-IN DRIVE WE ARE HIRING! *### Healthcare Voice Process (MNC KPO) *Date:* 31st July 2026 **Location:** Indore **Work Mode:** Work From Office (WFO)### Eligibility* Recent Graduates (2022
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Noida
International BPO Customer Guidance BPO Operations BPO Customer Relationship
We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.**Key Responsibilities:**- **Assist Customers:** Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- **Problem Solving:** Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- **Follow Up:** Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- **Collaborate with Team:** Work closely with other team members to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- **Customer Focus:** A strong desire to help customers and resolve their issues in a timely manner is important.- **Problem-Solving Skills:** Ability to think critically and find solutions to customer problems is crucial.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive team environment.- **Adaptability:** Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Deoghar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Deoghar, India, where you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.In this position, your key responsibilities will include greeting passengers as they arrive, providing assistance with check-in procedures, and answering any questions they may have about their flights. You will also manage baggage claims and ensure that any issues are addressed promptly. Additionally, you will help maintain a clean and organized environment at the airport, ensuring that all areas are welcoming for travelers.To succeed in this role, you should possess excellent communication skills, both verbal and written, to interact effectively with passengers and colleagues. A friendly attitude and a strong customer-service mindset are essential, as you will be responsible for handling inquiries and resolving issues with patience and professionalism. Attention to detail is important for managing information accurately and ensuring that processes run smoothly. While prior experience in customer service is a plus, it is not required as we welcome applicants with a strong desire to learn. A minimum educational qualification of 10th pass is mandatory. If you are ready to embark on a rewarding career in a dynamic environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Pune
Customer Relationship Domestic BPO BPO Non Voice Non Voice Process BPO
As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. **Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- **Issue Resolution:** Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- **Product Knowledge:** Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- **Feedback Collection:** Gather feedback from customers to help improve services and products, contributing to overall business growth.- **Record Keeping:** Accurately document customer interactions and follow-up actions in the database for future reference.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to engage effectively with customers.- **Problem-Solving Skills:** Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- **Attention to Detail:** Ability to pay close attention to customer needs and concerns, providing tailored support.- **Technical Proficiency:** Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- **Team Player:** You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.
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Customer Service Associate - Vasai Palghar Fresher

Speciality Value Lighting & Design Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Vasai Palghar
Customer Guidance Customer Relationship Customer Care Cons Good Communication Skills Chat Support
Job description:We are looking for a patient, proactive, and solutions-oriented Customer Service Executive to serve as the primary point of contact for our clients. You will handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery.Key Responsibilities:Inbound Query Management: Respond promptly and professionally to customer inquiries via phone, email, and WhatsApp regarding product availability, order status, and delivery timelines.Complaint Resolution: Acknowledge and log customer complaints or technical issues. Coordinate directly with the internal technical, factory, or service teams to ensure issues are resolved quickly.Order Tracking Support: Keep clients updated on their shipment status by coordinating with the dispatch and logistics teams to track delayed or missing orders.Sales Team Coordination: Assist the on-field sales team by sharing customer feedback, updating client accounts, and forwarding new business inquiries.Record Keeping: Maintain a daily log of received complaints, items repaired, and components scrapped.Requirements:Education: ITI, Diploma in Electrical/Electronics, or practical hands-on experience as a technician/electrician B.com, BSc, any graduate.Experience: 1 to 3 years of experience in a customer service, client relationship, or backend support role (experience in a manufacturing or technical company is a plus).Skills: Strong verbal and written communication skills. Proficiency in MS Office (Excel/Word) and comfort learning basic order management.ApplySend your updated CV with Current CTC, Expected CTC, and Notice Period to: hr@svldpl.net contact no: 8956611928
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Dehradun
Basic Botany Marketing Marketing Communication Customer Care Lead Generation Negotiation Skills b2c Marketing Sales Relationship Confidence Sales Business Development
We are seeking a motivated and energetic Business Development Associate to join our team in Dehradun. This role is ideal for someone looking to start their career in business development and is eager to learn and grow.Key Responsibilities:1. **Lead Generation**: Identify and reach out to potential clients through research and outreach. Your goal will be to build a strong pipeline of prospective customers.2. **Client Engagement**: Communicate with potential clients to understand their needs and present our services effectively. Building relationships will be essential for driving sales.3. **Market Research**: Conduct research to understand market trends and competitor offerings. This information will help us tailor our services to meet client demands.4. **Team Collaboration**: Work closely with the sales and marketing teams to develop strategies and campaigns that drive business growth. Your input will be valuable in shaping our approach.Required Skills and Expectations:Candidates should have a basic understanding of business development principles and be ready to learn quickly. Strong communication skills are a must, as you will be interacting with clients and team members regularly. A positive attitude and eagerness to develop professionally are important qualities. Since the role requires working from the office, candidates must reside in Dehradun and be committed to a full-time schedule. This position is mainly open to male candidates, as per specific organizational requirements.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Malayalam Home Loans Banking Tele Marketing Manager Kannada Telecaller BPO Operations
As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- **Resolve Customer Issues:** Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- **Maintain Records:** Accurately log customer interactions and issues in the system to help track queries and resolutions.- **Follow Up:** Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- **Provide Product Information:** Inform customers about product features, services, and promotions, guiding them in making informed decisions.- **Collaborate with Team Members:** Work closely with colleagues and other departments to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers.- **Problem-Solving Ability:** You should be able to think critically and offer solutions to customer issues.- **Empathy and Patience:** A customer-focused attitude is necessary to understand customer concerns and address them with care.- **Basic Computer Skills:** Familiarity with computer systems and software is important for logging information and tracking customer issues.- **Team Player:** You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.
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  • 0 - 2 yrs
  • New Delhi
Customer Care Cons Customer Relationship International BPO BPO BPO Operations
We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- **Resolve Issues:** Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- **Maintain Records:** Document customer interactions and feedback in our system to help improve service and track trends.- **Product Knowledge:** Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- **Team Collaboration:** Work with team members to achieve common goals and improve customer service processes and outcomes.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.
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Delivery Associate (Freshers) Sambalpur

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Sambalpur
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a Delivery Associate to join our team in Sambalpur. This role is ideal for individuals who are motivated and eager to work in a fast-paced environment. The successful candidate will ensure timely and safe deliveries while providing excellent customer service.**Key Responsibilities:**- **Deliver Packages:** Safely transport and deliver packages to various locations, ensuring accuracy and timeliness.- **Plan Routes:** Use navigation tools to plan the best routes for efficient deliveries, minimizing delays and maximizing productivity.- **Maintain Vehicle:** Ensure the delivery vehicle is clean and well-maintained, reporting any issues to the supervisor promptly.- **Customer Interaction:** Communicate effectively with customers when making deliveries, providing them with information as needed and maintaining a positive attitude.- **Document Deliveries:** Keep accurate records of deliveries made, including signatures and any issues that may arise during the delivery process.**Required Skills and Expectations:**- Candidates should have completed their 12th grade.- A valid driver's license is essential, and experience in driving is preferred but not mandatory.- Strong communication skills are vital to interact with customers and resolve any issues.- The candidate must be organized and detail-oriented to manage deliveries efficiently.- A strong sense of responsibility and reliability is expected, as this role requires adherence to delivery schedules and safety protocols.We welcome young, committed, and energetic male candidates to apply for this full-time position.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Problem Solving Convincing Power b2c Marketing Analytical Ability Lead Generation Inside Sales Customer Care Strategic Communication Negotiation Skills Marketing Communication
Role OverviewAs an Outreach Associate, you will play a key role in expanding our Crowdfunding platform by workingclosely with NGOs, nonprofits, social initiatives, and individual fundraisers. Your primary responsibility willbe to onboard partners, support them in launching effective fundraising campaigns, and build long-termrelationships with donors and organizations.This role is ideal for energetic, people-oriented individuals who enjoy communication, relationship-building,and contributing to meaningful social causes.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Bhubaneswar
Business Development Customer Management Communication Lead Generation
We are seeking a motivated Business Associate to join our team. This role is ideal for individuals with a passion for business and a keen desire to help the company grow. You will work from home and contribute to various projects and tasks.**Key Responsibilities:**- **Market Research:** Conduct research to understand market trends and customer needs. This helps the company stay competitive and identify new opportunities for growth.- **Client Communication:** Facilitate communication with clients via phone, email, or chat. Building strong relationships with clients is essential for understanding their needs and ensuring satisfaction.- **Data Analysis:** Analyze sales and performance data to help make informed business decisions. This involves summarizing data into clear reports that can guide strategy.- **Sales Support:** Assist the sales team in preparing presentations and proposals. Your support is crucial in making a good impression on potential clients and securing deals.- **Administrative Tasks:** Handle various administrative tasks such as scheduling meetings and maintaining records. Staying organized is important for the smooth operation of the team.**Required Skills and Expectations:**Candidates should have strong communication skills to effectively interact with clients and team members. A basic understanding of business concepts and data analysis will be beneficial. The ideal candidate should be self-motivated, detail-oriented, and capable of managing time effectively while working from home. Being open to learning and adapting to new tasks is also important for success in this role.
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Hiring Fresher - Customer Service Associate - Guwahati

Priyanya Aviation Services Private Limited

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Airport Guwahati
Customer Care Cons Customer Guidance
Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. The ideal candidate is a reliable individual who will manage package deliveries efficiently.**Key Responsibilities:**- **Package Collection:** Gather packages from the office according to the delivery schedule. This involves ensuring all items are accounted for and ready for dispatch.- **Route Planning:** Plan the most efficient routes for deliveries to ensure timely arrival at each destination. This requires knowledge of local roads and traffic patterns.- **Timely Deliveries:** Deliver packages to customers within the specified time frame. This means managing time effectively to meet delivery deadlines.- **Customer Interaction:** Interact courteously with customers upon delivery, ensuring a positive experience. This includes answering any basic questions they may have about their package.- **Record Keeping:** Maintain accurate records of deliveries made. This helps in tracking the status of shipments and solving any potential issues.- **Reporting Issues:** Report any delivery problems, such as damaged items or incorrect addresses, to the supervisor immediately to ensure customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We are looking for someone who is punctual, responsible, and has good communication skills. A valid driving license is essential, and a basic understanding of navigation tools is preferred. Being physically fit is important, as the job involves carrying packages. You should also be ready to work full-time in an office environment. A positive attitude and teamwork approach are key to succeeding in this role.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Hiring For 12th Pass Freshers - Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Customer Service Executive
As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- **Customer Assistance**: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- **Luggage Handling**: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- **Problem Solving**: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- **Safety and Security**: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- **Check-in Assistance:** Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- **Boarding Support:** Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- **Customer Queries:** Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- **Problem Resolution:** Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- **Service Recovery:** Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Hooghly
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a dedicated Airport Customer Service Associate to join our team in Hooghly, India. This full-time position is suitable for candidates with little to no prior experience, and a minimum education of 10th grade is required. In this role, you will be responsible for providing excellent customer service to passengers at the airport. Key responsibilities include:- Assisting passengers: You will greet travelers, help them check in, and answer their questions to ensure they start their journey smoothly.- Managing baggage: You will assist with tagging and handling luggage, making sure it is processed correctly and delivered to the right destination.- Addressing concerns: You will listen to passenger complaints or issues, providing solutions or escalating them to the appropriate team when necessary.- Ensuring safety: You will communicate safety information and guidelines clearly to passengers, ensuring they understand the procedures necessary for a safe travel experience.To be successful in this role, strong communication skills are essential. You should be friendly and approachable, able to interact effectively with a diverse range of travelers. Attention to detail is important to handle tickets and baggage accurately. Additionally, you should be able to work in a fast-paced environment and remain calm under pressure. A commitment to teamwork and a positive attitude will help you thrive as an Airport Customer Service Associate.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Siliguri
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate based in Siliguri, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Your primary responsibilities will include:- **Welcoming Passengers**: Greet passengers as they arrive, offering a friendly and professional first impression of the airport.- **Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary documents are collected and the process runs smoothly.- **Baggage Handling**: Assist passengers with their baggage, providing information on weight limits and secure handling procedures.- **Information Desk Support**: Manage the information desk, answering queries about flights, airport facilities, and local services, providing clear and accurate information.- **Conflict Resolution**: Address and resolve passenger complaints or issues calmly and effectively, promoting a positive airport experience.- **Collaboration with Team**: Work closely with other airport staff and departments to ensure coordinated and efficient service delivery.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential, along with the ability to work under pressure in a fast-paced environment. Basic computer skills for processing check-ins and managing inquiries will be beneficial. A positive attitude and willingness to assist others will help you thrive in this customer-centric role. Prior experience is not required, making this an excellent opportunity for recent school graduates.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Listening Skills Multitasking Problem-solving Teamwork Time Management Computer Skills
We are looking for a friendly and motivated Airport Customer Service Associate to join our team in Kolkata. This position is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry. In this role, you will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience. Key responsibilities include:- Greeting Passengers: Welcome travelers at the airport with a warm smile and assist them with their inquiries.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and managing luggage.- Handling Customer Queries: Address passenger questions and concerns, providing accurate information about flights, services, and airport facilities.- Coordinating with Other Teams: Work closely with airline staff and ground crew to ensure seamless operations and quick resolution of any issues.- Maintaining Safety and Security: Follow airport regulations and guidelines to ensure the safety of passengers and staff.To be successful in this role, you should have excellent communication skills, a customer-oriented attitude, and the ability to work in a fast-paced environment. Being a team player is important, as you will collaborate with various teams throughout the airport. A positive approach to problem-solving and a willingness to learn are essential to help create a welcoming atmosphere for all travelers.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dimapur
Customer Guidance Customer Relationship
A customer service associate is the main link between a company and its buyers, handling support, answering questions, and solving complaints.Answering Inquiries: Talk to customers via phone, email, live chat, or in person.Resolving Issues: Troubleshoot problems, process returns or refunds, and fix account errors.HR SUMAN-9181919897
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a pleasant experience for travelers at the airport. You will assist passengers with check-in, baggage handling, and provide information about flights and services.Key Responsibilities:- **Check-in Assistance:** Help passengers check in for their flights, ensuring they have all necessary documents ready and guiding them through the process smoothly.- **Baggage Handling:** Manage the baggage claim process, assisting passengers in locating their luggage and answering any questions they may have about lost items.- **Flight Information:** Provide accurate and timely information regarding flight schedules, delays, and other important updates to help travelers plan their journeys effectively.- **Customer Support:** Address passenger inquiries and concerns with patience, empathy, and professionalism, delivering outstanding service at all times.- **Collaboration with Team:** Work closely with fellow service associates and other airport staff to ensure efficient operation and excellent customer service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have excellent communication skills in both English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Basic computer skills are important for managing check-in systems. You should be organized, attentive to detail, and able to work in a fast-paced environment. A positive attitude and the ability to handle challenging situations with grace are highly valued in this role.
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