Customer Associate Jobs

Join our team as a Customer Associate in Kolkata, where you will support our customers by providing excellent service and assistance. This full-time role is ideal for individuals with 0 to 5 years of experience who have completed their 12th grade.Key Responsibilities:- Customer Support: Engage with customers to understand their needs and provide appropriate solutions or information, ensuring a positive experience every time.- Handling Inquiries: Respond to customer queries through various channels, addressing concerns efficiently and professionally to foster trust and loyalty.- Record Management: Maintain accurate records of customer interactions and transactions, ensuring all information is up to date and accessible for future reference.- Team Collaboration: Work closely with colleagues to share insights and strategies, contributing to a supportive team environment that enhances overall customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. A customer-focused attitude is essential, as is the ability to listen and respond to customer needs. Basic computer skills are necessary for managing records and navigating systems. Being open to feedback and eager to learn will help you grow in this role. Additionally, a punctual and reliable nature is important, as this position requires working from the office. If you are motivated and enthusiastic about providing outstanding customer service, we want to hear from you!

A Video KYC (Know Your Customer) Associate in a bank or financial institution conducts real-time, video-based identity verification for new and existing customers.While many Video KYC roles are hybrid or office-based (such as in Gurugram, Mumbai, or Bengaluru hubs), remote/work-from-home (WFH) options-often listed as Associate - VKYC / B-KYC Support-do exist depending on the employer's remote-work policies and security compliance requirements.Key Job Responsibilities Conduct Live Video Calls: Interact directly with customers over live video to verify their identity in real time as per standard operating procedures (SOPs). Document & OVD Verification: Check Officially Valid Documents (OVDs) such as PAN cards, Aadhaar cards, or passports on camera, matching live photos with government records. Customer Due Diligence (CDD): Perform face-to-face verification, check for liveness/anti-spoofing measures, and ensure compliance with Reserve Bank of India (RBI) or respective regulatory guidelines. Decisioning & Case Management: Approve, hold, or reject KYC applications based on strict policy guidelines, and clear ageing inventory or pending escalations. Product / Cross-Selling (Select Banks): Some digital banking roles also involve explaining bank products or assisting with basic product onboarding. Metrics & TAT Adherence: Meet daily targets for average handling time (AHT), production accuracy percentages, turnaround time (TAT), and login/occupancy hours.Eligibility & QualificationsGraduate/12 th pass candidate can applyFresher & Experience Candidates may applyGood Hindi & English Communication SkillsBasic Computer KnowledgeSmartphone/Laptop with stable internet connection requiredSuitable setup for conducting video verification from home

We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.

Job Title: Multi-Domain Sales and Support Associate (Field Sales, Customer Executive, BFSI, and Voice Processes)Locations: Noida, Delhi NCR, Chennai, Hyderabad, Chandigarh, Ahmedabad, Mumbai (Ghansoli), Bangalore, KolkataExperience: Freshers to 3 Years (Role-dependent)CTC / Salary Range: 2.0 LPA to 5.5 LPA (14,500 to 23,000 per month in-hand + Performance Incentives up to 30,000)---Basic Eligibility and QualificationsQualification: 12th Pass / Graduate / MBA (Role-dependent; MBA with minimum 60% for Field RM).Skills: Strong communication in English and Hindi, basic computer knowledge (Excel/Email), and a sales-driven attitude.Work Schedules: Day shifts, rotational shifts, and US night shifts (5-day or 6-day work weeks based on domain). Transport facility provided for night shifts as applicable.

We are seeking a dedicated female outbound telecaller to join our team in Hyderabad. This full-time role is centered around the business loan process, including a variety of loans such as Loan Against Property (LAP), Home Loans (HL), and Used Car Loans.As an outbound telecaller, your key responsibilities will include making outbound calls to potential clients, presenting our loan offerings, and answering any queries they may have. You will need to effectively communicate the benefits of our services and gather necessary information from prospects to facilitate their loan applications. Your role will also involve maintaining accurate records of calls and ensuring timely follow-up with leads.Candidates should possess excellent communication skills in English and regional languages, have a customer-oriented attitude, and be persuasive. Additionally, proficiency in using basic computer applications is essential for managing call logs and client data. While no prior experience is required, a willingness to learn and adapt to the loan industry is important.This position will be based in the office in Hyderabad, and adherence to standard working hours with weekends off is expected. If you are interested in developing your career in the financial services sector, we encourage you to apply and be part of a dynamic team focused on helping clients access vital financial resources.

Key ResponsibilitiesCustomer Engagement & Sales: Greet customers warmly as they enter, assist them in finding products, answer questions, and provide tailored product recommendations to meet sales targets.Point of Sale (POS) Operations: Process cash, credit, and digital payment transactions accurately using the POS register system; manage returns, exchanges, and promotional discounts smoothly.Visual Merchandising & Stocking: Assist with unpacking stock shipments, tagging merchandise, restocking shelves, and maintaining attractive visual displays according to company guidelines.Store Maintenance: Keep the sales floor, fitting rooms, checkout counters, and inventory storage areas clean, organized, and tidy throughout the operational hours.Loss Prevention: Maintain alertness on the sales floor to minimize shoplifting, monitor inventory accuracy, and report safety hazards or missing stock to management.Product Knowledge: Stay up-to-date on current promotions, active sales campaigns, store inventory, and feature updates across product lines.

We are looking for a motivated Retail Sales Executive to join our team in Hyderabad. This position is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade education. In this role, you will be responsible for engaging with customers, understanding their needs, and assisting them in selecting products. You will also help maintain the store's appearance and inventory, ensuring everything is well-organized and appealing to shoppers.Key responsibilities include:- Customer Engagement: Provide excellent service by greeting customers, listening to their needs, and offering relevant recommendations.- Sales Process: Guide customers through the sales process, ensuring a positive shopping experience and addressing any questions or concerns.- Inventory Management: Assist in managing stock levels, restocking shelves as necessary, and informing management about inventory needs.- Store Maintenance: Keep the store clean and well-organized, creating a welcoming environment for shoppers.The ideal candidate should possess strong communication skills, be a team player, and have a friendly demeanor. Attention to detail and the ability to multitask in a fast-paced environment are important. A positive attitude and willingness to learn are essential for success in this role. If you are eager to grow in the retail industry and enjoy interacting with customers, we encourage you to apply.

We are seeking a motivated Retail Sales Associate to join our team in Ahmedabad. The ideal candidate will be responsible for assisting customers and promoting products while providing a positive shopping experience.Key Responsibilities:1. Customer Assistance: Greeting customers warmly, understanding their needs, and providing knowledgeable assistance on products.2. Product Promotion: Actively promoting sales by highlighting features and benefits of products to encourage purchases.3. Inventory Management: Keeping track of stock levels, organizing merchandise, and ensuring shelves are well-stocked and visually appealing.4. Checkout Operations: Handling transactions accurately, processing payments, and maintaining a clean checkout area.5. Team Collaboration: Working closely with team members to achieve sales targets and ensure smooth daily operations.Required Skills and Expectations:The ideal candidate will have excellent communication skills and a friendly attitude to engage customers effectively. Attention to detail is important for maintaining inventory accuracy and a well-organized sales floor. Applicants should be eager to learn and adaptable to changing demands in a busy retail environment. Previous experience is not necessary, but a passion for retail and a customer-first mindset are essential. A minimum of a 10th-grade education is required. This full-time position will require individuals to work from the office, contributing to a collaborative team atmosphere focused on delivering exceptional service. contact on WhatsApp only

We are looking for a Retail Sales Associate in Kushalpur, Raipur for our upcoming store. This position is perfect for individuals with little to no experience who are eager to grow in the retail industry.nnAs a Retail Sales Associate, you will be responsible for assisting customers, maintaining product displays, and processing transactions. Your primary duties will include greeting customers warmly, understanding their needs, and providing helpful product information to enhance their shopping experience. You will also organize and restock merchandise displays to ensure a tidy store environment. Additionally, you will handle cash and card transactions while maintaining accuracy in the checkout process.nnTo succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. You should be eager to learn about new products and have a positive attitude to create a welcoming atmosphere for all shoppers. Attention to detail is important when handling transactions and stocking products. We expect you to be reliable, punctual, and capable of working collaboratively in a fast-paced environment.nnThis full-time position requires you to work from the office, which means you'll be present in the store to engage with customers directly. A minimum education of 12th grade is required, and we welcome candidates with 0 to 2 years of experience. If you're ready to embark on a rewarding career in retail, we invite you to apply.

We are looking for an Office Associate to join our team in Rajkot, India. The ideal candidate will support various administrative tasks and contribute to the smooth operation of the office.Key Responsibilities:1. Administrative Support: Assist in managing daily office activities, ensuring that all tasks are completed efficiently and on time.2. Communication: Handle phone calls, emails, and other forms of communication, providing timely responses and support to clients and team members.3. Record Keeping: Maintain organized records and files, ensuring all important documents are easily accessible and up to date.4. Team Collaboration: Work closely with colleagues to assist with projects and tasks as needed, fostering a cooperative team environment.5. Inventory Management: Assist in monitoring office supplies, placing orders when necessary to maintain adequate stock levels.Required Skills and Expectations:Candidates should have a minimum of 2 to 5 years of experience in an office environment. A 12th-grade education is necessary. Strong organizational skills and attention to detail are essential, along with good verbal and written communication abilities. The ideal candidate should be proficient in using standard office software and demonstrate the ability to work independently as well as part of a team. A proactive and positive attitude is expected, contributing to the overall office atmosphere. The position requires a full-time commitment and work on-site.

We are seeking an Office Associate to join our team in Khammam. This is a full-time position, especially suited for freshers who have completed a diploma. The role involves supporting various administrative tasks to ensure smooth office operations.Key Responsibilities:- Administrative Support: Assist in daily office tasks, including filing, data entry, and managing correspondence. This helps maintain an organized and efficient work environment.- Communication: Act as a point of contact for internal and external communications. Effective communication ensures that information flows smoothly within the team and with clients.- Customer Service: Respond to inquiries and provide assistance to visitors. This improves customer satisfaction and reflects the companys professional image.- Documentation: Maintain accurate records and documentation. Organized records are essential for tracking activities and facilitating future reference.- Office Organization: Help maintain a clean and organized office space. A tidy environment supports productivity and enhances workplace morale.Required Skills and Expectations:We expect candidates to be proactive and willing to learn. Strong organizational skills are essential for managing multiple tasks effectively. Good communication skills are necessary for interacting with team members and clients professionally. Comfort with basic computer operations and office equipment will aid in completing daily responsibilities. Being a team player who contributes positively to office culture is important for this role.

We are looking for a motivated and detail-oriented Claim Associate to join our team in Dharuhera Rewari. This entry-level position is ideal for recent graduates, particularly females, seeking to start their careers in the insurance industry.Key Responsibilities:- Processing Claims: You will be responsible for reviewing and processing insurance claims efficiently, ensuring accuracy in data entry and compliance with company policies.- Customer Communication: Interacting with policyholders to gather necessary information and clarify details about their claims, helping to provide a smooth claims experience.- Documentation Management: Maintain organized records of all claims and related documents, ensuring that all information is easily accessible and up to date.- Problem Resolution: You will investigate any issues or discrepancies related to claims, working to resolve them promptly and effectively.Required Skills and Expectations:Candidates should possess a graduate degree and have a keen attention to detail, ensuring each claim is handled accurately. Strong communication skills are essential for effectively interacting with customers and colleagues. Ideal candidates will be self-motivated, able to work independently, and demonstrate a willingness to learn and grow within the role. A positive attitude and the ability to work in a fast-paced environment are also important. As a full-time position, you should be ready to work from the office in Dharuhera Rewari.

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

Key ResponsibilitiesCustomer RelationsServe as the primary point of contact for customer inquiries via phone, email, and in person.Build and maintain positive relationships with customers and stakeholders.Address customer concerns, complaints, and service requests in a timely and professional manner.Follow up with clients to ensure satisfaction and maintain long-term relationships.Maintain customer records and update databases accurately.Coordinate with internal departments to resolve customer issues efficiently.

We are looking for a Senior Customer Support Executive to join our team in Nashik. In this role, you will be responsible for providing high-quality customer support and ensuring customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats by addressing customer questions and issues promptly to maintain high service standards.- Resolve Customer Issues: Investigate and troubleshoot customer problems, providing effective solutions while keeping the customer informed throughout the process.- Maintain Customer Records: Update and manage customer information in our systems accurately to ensure easy access to customer history and service requests.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to facilitate seamless service and resolve complex customer concerns quickly.- Training New Team Members: Assist in training and mentoring new staff, sharing knowledge and best practices to help them excel in their roles.Required Skills and Expectations:- You should have 2 to 3 years of experience in a customer support role, demonstrating your ability to handle customer interactions effectively.- Strong communication skills, both verbal and written, are essential for conveying information clearly and professionally to customers.- Problem-solving abilities are crucial, allowing you to assess situations, identify issues, and propose effective solutions.- Familiarity with customer support software and tools is important to efficiently manage customer inquiries and track service requests.- A positive attitude and patience are expected, as you will be dealing with diverse customer needs and challenges daily.