Customer Representative Job Vacancies in Chennai

WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

The MR will drive Quality Management System (QMS) implementation and ensure compliance with ISO/IMS standards while bridging shop-floor operations and management in a fabrication setup.Key Responsibilities:Implement and maintain QMS aligned with ISO & IMS standardsEnsure adherence to fabrication processes and documented proceduresHandle internal & external audits and compliance requirementsCoordinate with production teams (cutting, welding, painting, dispatch)Track non-conformities and implement corrective/preventive actionsManage customer complaints and vendor quality issuesDrive continuous improvement initiatives (5S, Kaizen, RCA)Prepare and present quality MIS reports to managementRequired Skills & Qualifications:Diploma / B.E. in Mechanical / Production Engineering2-5 years experience in fabrication/manufacturing industryStrong knowledge of QA/QC and fabrication processesExperience in ISO documentation and audit handlingGood communication, coordination & analytical skillsExposure to heavy fabrication / welding standards (preferred)

This individual is responsible for supervising, guiding, and supporting a team of customer support representatives to ensure the delivery of high-quality service.Their primary duties include overseeing daily operations, managing team schedules, assigning tasks, and ensuring adequate coverage during all business hours.They are tasked with resolving escalated customer issues, providing training and coaching to team members, and monitoring team performance through key metrics such as response times, resolution rates, and customer satisfaction scores.

Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!

Industry: International Logistics- (Freight Forwarding & Custom Broker)Segment: B2B Business to BusinessJob Title: Customer service & DocumentationGender: FemaleAge: Below 25Job location: Hybrid (Office + WFH)Qualification: Any degreeLanguage: English, Tamil, Hindi (added advantage)Experience: 0-3 yearSalary: INR 16,000/- PMJob description: Follow-up with shipper on cargo readiness Arrange vessel schedule & place booking with carrier/ vendor Follow-up on pick-up/ custom clearance and process SI submission Follow-up on Form-13/ VGM and EIR Follow-up with carrier on BL draft, Invoice Follow-up with shipper on BL draft confirmation Crosscheck carrier/ vendor invoice received as per quote & pass to accounts for purchase entry Proforma invoice to shipper Final invoice and documents to shipper / client

we are hiring customer support executive who is fluency in Tamil

Job Title: Business Development RepresentativeExperience: 2-3 years in Collecting Contractors database (Construction Chemicals/Building Materials industry preferred)Key Responsibilities:Meet 50-60 under construction sites monthly to build relationships and expand the customer base.Possess thorough knowledge of sites where tile adhesive or marble adhesive is required, ensuring effective identification and targeting of potential site for our products.Add contractor details to CRM on daily basis along with their feedback.Coordinate with the Sales Manager for the follow ups assigned.Convince contractors to participate in group meetings and discussions.Expand the customer base by targeting new clients and nurturing existing relationships to increase business volume by Identify the right contractors/Sites for our product.Skills:Strong communication, negotiation, and follow-up skills.Knowledge of construction products.Willingness to travel within the assigned region.

Job descriptionJob Title: Sales and Customer Support ExecutiveLocation: ChennaiReports To: Sales Manager / Head of Customer SuccessDepartment: Sales and Customer SuccessSalary Starting : 18,000* per monthAvishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.Job description:Designation: Sales & Customer Support ExecutiveRoles and Responsibilities:Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.Understand customer needs and communicate how the product adds value to meet those needs.Upsell or cross-sell additional products or services to maximize sales revenue.Provide personalized recommendations and suggestions based on customer preferences.Follow up with customers to ensure their satisfaction and encourage repeat purchases.Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.Order checking and Quality Checks prior to shipping products to customers.Follow up with Logistics for tracking shipments, and order fulfilment.Make video product demos of sarees and clothes to customers who need more information.Key SkillsEnglish communication skills - Oral, Telephonic and WrittenPleasant and sweet temperamentSystematic follow ups with customersMin 2 Years of experienced candidates can apply.Send to resume to hr@avishya.comContact: 9043018851 OR WhatsApp

Votiko Solutions Private Limited - Nurturing Careers, Linking Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesBoost Your Career Path! Work From Home - Seizing Opportunities Across IndiaAbout Us: Become a part of Votiko Solutions, a prominent entity in the BPO industry, known for its exceptional call center services. Our commitment extends beyond excellent customer interactions; we are focused on promoting personal growth. Become a member of our dynamic team, where your abilities are recognized, and your path to success aligns with our collective vision.Job Overview: As a Call Center Executive, you will play a crucial role in delivering outstanding service. Operating from your home office, you will engage in telemarketing, manage various inbound and outbound calls, and provide exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish without constraints.Job Responsibilities:1. Drive telemarketing efforts, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exemplary customer support through various channels, including phone, email, and live chat.4. Diligently strive to exceed predetermined performance metrics.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Proficient in English with outstanding communication skills.3. Age requirement of 40 years or younger.4. Proven track record in telemarketing and customer support positions.5. Necessary to possess a personal laptop and a stable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary between 20,000 to 40,000, depending on experience. Lucrative incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to enhance your career as a Call Center Executive in a leading call center? Make the move!

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

Respond to customer inquiries by email, chat, or phoneResolve customer complaintsProcess ordersProvide information about products and servicesTroubleshoot issuesGenerate and implement solutionsFollow up to ensure resolutionKeep records of customer interactions

Job description: Attending morning meeting to discuss strategy for the day Develop and maintain a long term relationship with clients Focus on generating new business Generate brokerage through advising clients on their equity portfolio. Need to be constantly updated with the market knowledge Ensure all the activities are in adherence as per the compliance and risk policy Periodical meeting with the ClientDesired Candidate Profile: The candidate should have a minimum degree/ diploma. Thorough understanding of Stock market. Good interpersonal, relationship management, customer service, and rapport building skills. Ability to effectively understand & communicate the product. The candidate should have ability to handle sales call independently.

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 25,000.00 per month Take Home + Incentives based on your performance!

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 20,000.00 per month Take Home + Incentives based on your performance!

Semi-Voice ProcessCustomer Query resolutionHindi or any south indian language

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

JOB RESPONSIBILITESNOTE- we are looking for male candidates chennai Location onlyThis is a night shift jobFRESHERS CAN ALSO APPLIEDAGELIMIT 18-26Manage outboard calls in a timely manner.Follow communication scripts when handling different topics.Identify customer needs, clarify information research every issue and provide solution and or alternatives.Seize opportunities to upsell products when they arise.Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call center database in a comprehensible way.Meet personal/team qualitative and quantitative targets.Requirements and skills.Previous experience in a customer support role.Track record of over-achieving quota.Strong phone and verbal communication skills along with active listening.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.we are looking for candidate in Chennai Ashok Nager, Vadapalani near by locationShift timing 7.00 pm to 5.00 am (1 hour break)Saturday & Sunday week off

Job Summary:We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate. Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.

Votiko Solutions Private Limited - Empowering Careers, Connecting Talent GloballyType: International BPO Call CenterPosition: Call Center ExecutivesEnhance Your Professional Journey! Work Remotely - Embracing Opportunities NationwideAbout Us: Join Votiko Solutions, a frontrunner in the BPO industry, recognized for its exceptional call center services. We are committed not just to outstanding customer interaction but also to promoting personal growth. Become a member of our dynamic team, where your skills are valued and your journey to success aligns with our collective vision.Job Overview: As a Call Center Executive, your role will be crucial in delivering high-quality service. Work from the ease of your home while participating in telemarketing, managing a variety of inbound and outbound calls, and providing exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish.Job Responsibilities:1. Drive telemarketing activities, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exceptional customer support through various channels, including calls, emails, and live chat.4. Actively strive to exceed set performance goals.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Strong command of English with superb communication skills.3. Age restriction of 40 years or younger.4. Proven achievements in telemarketing and customer support positions.5. Must possess a personal laptop and a dependable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, dependent on experience. Attractive incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to elevate your career as a Call Center Executive in a top call center? Seize this opportunity! Join Votiko Solutions a

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139

Votiko Solutions Private Limited: Career Development and Talent Connection NationwideType: BPO International Call Center; Executives in charge of call centersEnhance Your Career Path! Take Advantage of Work From Home Opportunities Throughout IndiaAbout We Are: Votiko Solutions, a leader in the BPO sector and the top call center, invites you to embark on an unforgettable journey. Our commitment goes beyond providing outstanding customer service to include fostering personal development. Become a member of our vibrant team, where your accomplishments are not only acknowledged but also celebrated, and your path to success becomes our common story.Job Summary: Providing unmatched service is a key responsibility of a call center executive. Engage in telemarketing, handle a variety of incoming and outgoing calls, and deliver excellent customer service from the comfort of your home. Votiko offers an all-encompassing