Customer Relationship Executive Job Vacancies in Mumbai

Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!

We are seeking a dedicated and motivated Field Sales Executive based in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are eager to develop their sales skills and grow within a dynamic environment. As a Field Sales Executive, your key responsibilities will include identifying potential customers and generating new sales leads. You will actively engage with clients to understand their needs and promote our products or services. Building and maintaining strong relationships with existing customers is also essential, as your efforts will help ensure their satisfaction and encourage repeat business. You will be responsible for conducting market research to stay updated on industry trends and competitors, helping you tailor your sales approach effectively.To excel in this position, candidates should have strong communication and interpersonal skills to interact confidently with clients. A results-driven attitude is crucial, along with the ability to work independently and as part of a team. Basic knowledge of sales techniques and customer service principles is preferable. A diploma is required for this position, and a proactive and enthusiastic approach to problem-solving will greatly benefit your efforts in the field. Candidates must be male and comfortable working from our Mumbai office. If you're ready to kickstart your career in sales, we invite you to apply.

We are looking for an enthusiastic Field Sales Executive to join our team in Mumbai. In this role, you will be responsible for driving sales and building strong relationships with clients.Key Responsibilities:- Client Acquisition: Identify and contact potential customers to generate new business opportunities, helping to expand our market presence.- Sales Presentations: Conduct product demonstrations and presentations to clients, effectively showcasing the features and benefits of our offerings.- Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.- Market Research: Gather market intelligence and competitor insights to help shape our sales strategies and tailor our approach to meet customer needs.- Sales Reporting: Maintain accurate records of sales activities, client interactions, and sales pipeline in our CRM system to track progress and results.- Collaboration: Work closely with the marketing and product teams to align sales strategies with promotional campaigns and product launches.Required Skills and Expectations:- Candidates should have a Bachelor's degree in any field and 5 to 7 years of sales experience, preferably in a field sales environment.- Strong communication and interpersonal skills are essential for building rapport with clients.- The ability to work independently and as part of a team is crucial for success in this role.- A results-driven attitude and a strong desire to meet or exceed sales targets are expected.- Proficiency in using CRM tools and Microsoft Office Suite will be an advantage.

1. Customer interaction over phone & Mail 2 calling & fixing appointment 3 Making & sending presentation 4 Data extraction and management

As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Handle Complaints: Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- Maintain Records: Document all customer interactions accurately in our systems to track issues and maintain historical records.- Follow Up on Issues: Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.Required Skills and Expectations:Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions

Urgent Required Customer Relationship Executive (CRE) Automobile Industry 4 wheeler Service center experience is mustFemale candidate Any graduate can apply Good English Communication Pleasant Personality min 5 to 7 yrs experience Salary : 40k to 60kContact Divyaa 9011935513

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.Key Responsibilities:- Manage Customer Relationships: Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- Data Entry and Management: Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- Support Sales and Marketing Teams: Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- Respond to Customer Inquiries: Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- Monitor Customer Feedback: Collect and analyze customer feedback to identify areas for improvement in service and product offerings.Required Skills and Expectations:Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

Job RoleField visit to societies, offices, commercial buildingsAMC & fire system salesClient meeting & follow-upSite survey coordinationGenerate new business leadsRequirementExperience: 1 to 3 years in field salesFirefighting/HVAC/electrical background preferredTwo-wheeler preferredGood communication skillsSouth Mumbai area knowledge advantageSalary + Incentive + Travel Allowance