Customer Representative Job Vacancies in Pune

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- Responding to Customer Queries: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- Troubleshooting Issues: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- Maintaining Customer Records: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- Providing Feedback: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- Participating in Training: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

As an Airline Customer Service Representative in Pune, you will be the first point of contact for our passengers, helping them with their travel queries and ensuring a smooth experience from check-in to boarding.Key Responsibilities:- Assist Customers: Provide information on flight schedules, ticket bookings, and travel policies to help passengers plan their journeys effectively.- Handle Inquiries: Respond to customer questions via phone, email, or in-person, ensuring timely and accurate information is given.- Manage Reservations: Help customers with booking changes, cancellations, and any special requests, ensuring their needs are met with care.- Resolve Issues: Address and resolve any travel-related problems or complaints, always striving for a positive outcome and enhancing customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring data is updated and organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both spoken and written, to interact with diverse customers. A friendly and professional demeanor is essential, as you will be addressing various concerns and providing assistance. Strong problem-solving skills are crucial to handle unexpected situations and customer issues effectively. Candidates must also be detail-oriented and organized to manage reservations and maintain accurate records. A minimum education of completing 12th grade is required, and while prior experience is not necessary, a willingness to learn and adapt is important for success in this role.

Excellent CommsNight ShiftUS ShiftSaturday Sunday OffTelemarketingB2B Sales

Maintain strong customer relationships by responding professionally and appropriately to inquiries.Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customers understanding of that information.Document all customer calls, inquiries, and actions, and follow up with customers after a solution has been presented.Escalate customers inquiries to the appropriate department when needed.Research and stay up to date with company products, services, and processes.Keep track of customer service accounts and relevant data.Recommend process improvements and identify new product and service opportunities based on customer needs.

Customer service executive Work from home HR recruiter

Job opening for Sales representative as a b2c and b2b marketing. Generate orders and leads from new customers as well as new customers.

What is the role of customer support?Customer support vs customer service: What's the difference ...The role of customer support is to help make a difference in the user's experience with your product, says Palazzolo, Head of Member Success at Trust & Will . It is the support agent's role and responsibility to become customer advocates to help shape the future of their company's product, marketing, R&D etc.

As a Customer Care Representative, your responsibilities will include:1. Providing excellent customer service and support to resolve issues and inquiries in a professional and timely manner2. Managing incoming calls and customer inquiries through various channels such as phone, email, and chat3. Building strong relationships with customers by understanding their needs and offering personalized solutions4. Documenting all interactions with customers accurately in the company's database5. Following up with customers to ensure their issues have been resolved satisfactorily

Hello All!!Greetings from Jobgonic Private Limited hiring for multiple MNCs.Golden opportunities for fresher/experienced, grad and undergrad to explore themselves in BPOs!!Criteria: - People with GOOD COMMUNICATION are preferred.12th pass will do with minimum 18 years of age,People should be comfortable to travel from their home till work place by company transport.Home pick and drop service provided.Max salary upto 35k in hand unlimited incentives apart from take home salary.To book your slot kindly call or what's app on: -Raushan-9890111238

Job Opening: Customer Support Representative (Technical Support Inhouse)Location: WanowrieJob Type: Full-time Inhouse Female Candidates OnlyDepartment: Technical Customer ServiceExperience: freshers to 2 yearsSalary- 15K to 20K________________________________________Were Hiring Freshers!Looking for smart, enthusiastic female candidates to join our technical support team. If you have a background in BE (Electrical), Diploma, or ITI (IT / Hardware), Job Role: Handle customer queries related to technical issues (hardware/IT support) Provide prompt assistance Maintain documentation, and daily reportsWhat We Offer: Training provided Opportunity to grow in a technical customer support career________________________________________Interested?Send your resume to: Swati - 7387203866

Votiko Solutions Private Limited - Nurturing Careers, Linking Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesBoost Your Career Path! Work From Home - Seizing Opportunities Across IndiaAbout Us: Become a part of Votiko Solutions, a prominent entity in the BPO industry, known for its exceptional call center services. Our commitment extends beyond excellent customer interactions; we are focused on promoting personal growth. Become a member of our dynamic team, where your abilities are recognized, and your path to success aligns with our collective vision.Job Overview: As a Call Center Executive, you will play a crucial role in delivering outstanding service. Operating from your home office, you will engage in telemarketing, manage various inbound and outbound calls, and provide exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish without constraints.Job Responsibilities:1. Drive telemarketing efforts, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exemplary customer support through various channels, including phone, email, and live chat.4. Diligently strive to exceed predetermined performance metrics.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Proficient in English with outstanding communication skills.3. Age requirement of 40 years or younger.4. Proven track record in telemarketing and customer support positions.5. Necessary to possess a personal laptop and a stable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary between 20,000 to 40,000, depending on experience. Lucrative incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to enhance your career as a Call Center Executive in a leading call center? Make the move!

Key Responsibilities:Answering customer calls:Professionally handle high volumes of incoming calls from customers, promptly addressing their concerns and questions. Customer service:Provide accurate and timely information regarding products, services, account details, and company policies. Complaint resolution:Effectively listen to customer issues, troubleshoot problems, and find solutions to resolve complaints in a timely manner. Sales support:Upsell or cross-sell products and services where appropriate, based on customer needs and current promotions. Data entry and record keeping:Maintain accurate customer records by logging call details, interactions, and relevant information into the CRM system. Knowledge base maintenance:Stay updated on product features, service updates, and company policies through ongoing training and reference materials. Quality assurance:Adhere to call center standards and quality guidelines, ensuring customer interactions are professional and courteous. Team collaboration:Work effectively with other team members to resolve complex customer issues and share knowledge.

Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com

Credence Resource Management v2.0Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

About the JobPosition: Customer Service RepresentativeCompany: E-Solutions IT Services Pvt LtdLocation: Mumbai, IndiaExperience: 2 to 3 yearsJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. Keep accurate records of customer interactions and transactions in the CRM system. Manage shipment-related queries, provide updates, and address complaints promptly.Please visit below google form and apply directly or submit resume :https://sites.google.com/view/esolutionsit/home

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

CUSTOMER CARE FOR INSURANCE DOMAIN GOOD COMMUNICATION REQUIRED

Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers ofhealthcare and telecommunication providers in the United States to collect on overdue andunpaid bills. As a collection specialist, you will be responsible for calling consumers on phone andnegotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating withcustomers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with establishedprocedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts,escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound)environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and workdate follow up assignments

Votiko Solutions Private Limited - Empowering Careers, Connecting Talent GloballyType: International BPO Call CenterPosition: Call Center ExecutivesEnhance Your Professional Journey! Work Remotely - Embracing Opportunities NationwideAbout Us: Join Votiko Solutions, a frontrunner in the BPO industry, recognized for its exceptional call center services. We are committed not just to outstanding customer interaction but also to promoting personal growth. Become a member of our dynamic team, where your skills are valued and your journey to success aligns with our collective vision.Job Overview: As a Call Center Executive, your role will be crucial in delivering high-quality service. Work from the ease of your home while participating in telemarketing, managing a variety of inbound and outbound calls, and providing exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish.Job Responsibilities:1. Drive telemarketing activities, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exceptional customer support through various channels, including calls, emails, and live chat.4. Actively strive to exceed set performance goals.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Strong command of English with superb communication skills.3. Age restriction of 40 years or younger.4. Proven achievements in telemarketing and customer support positions.5. Must possess a personal laptop and a dependable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, dependent on experience. Attractive incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to elevate your career as a Call Center Executive in a top call center? Seize this opportunity! Join Votiko Solutions a

Votiko Solutions Private Limited: Career Development and Talent Connection NationwideType: BPO International Call Center; Executives in charge of call centersEnhance Your Career Path! Take Advantage of Work From Home Opportunities Throughout IndiaAbout We Are: Votiko Solutions, a leader in the BPO sector and the top call center, invites you to embark on an unforgettable journey. Our commitment goes beyond providing outstanding customer service to include fostering personal development. Become a member of our vibrant team, where your accomplishments are not only acknowledged but also celebrated, and your path to success becomes our common story.Job Summary: Providing unmatched service is a key responsibility of a call center executive. Engage in telemarketing, handle a variety of incoming and outgoing calls, and deliver excellent customer service from the comfort of your home. Votiko offers an all-encompassing

Position: Call Center ExecutivesEmpower Your Ascent! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, a beacon of excellence in the BPO industry and celebrated as the best call center. Beyond delivering exceptional customer engagement, we are committed to fostering individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success is our shared narrative.Job Overview: As a Call Center Executive, you are the catalyst for delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments