Support Coordinator Job Vacancies in Kolkata

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. **Project Planning**: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. **Coordination**: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. **Tracking Progress**: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. **Documentation**: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. **Meeting Support**: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.

We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.

We are seeking a dedicated Sales Coordinator with at least three years of experience to join our team in Joka, Kolkata. The ideal candidate will assist the sales team in driving sales performance and ensuring smooth operations.Key Responsibilities:1. **Support Sales Team:** Assist in managing daily operations, providing the sales team with the needed tools and resources to achieve their targets.2. **Maintain Client Records:** Organize and update the database of clients and prospective customers to ensure efficient tracking and communication.3. **Process Orders:** Handle the order processing from receipt to delivery, ensuring accurate documentation and timely fulfillment.4. **Coordinate Meetings:** Schedule and coordinate meetings between the sales team and clients to facilitate communication and relationship building.5. **Prepare Reports:** Generate regular sales reports that provide insights and analysis for the team to improve strategies and performance.Required Skills and Expectations:The ideal candidate should possess strong organizational and communication skills. Attention to detail is crucial for maintaining accurate records and processing orders correctly. Proficiency in Microsoft Office, particularly Excel, is required to prepare reports and manage data efficiently. Being proactive and able to work within a team is essential, as the role demands close collaboration with various departments. A commitment to achieving sales goals and being adaptable to changing priorities will contribute to success in this position.

Immediate Joiners Job Profile - Education Counselor Salary -15k fixed in hand salary+ incentives 6 days working Fixed week off - Sunday Education Qualification - Graduation and aboveLocation - Salt Lake Sector 5Interested candidates apply immediately

Job Title: Indoor Sales & Marketing ExecutiveLocation: Kolkata (Office-based)Company: The Finishing TouchJob Role:We are looking for an Indoor Sales & Marketing Executive to handle client communication and digital promotion of our services.Responsibilities:Create basic marketing posts on CanvaEmail and WhatsApp communication with potential clientsCall and follow up with clients and leadsPromote company services digitallyHandle enquiries from social media and other platformsMaintain client and lead recordsRequirements:Experience in indoor sales or marketingComfortable with client calls and follow-upsBasic knowledge of CanvaGood English communication skillsFamiliarity with Instagram, WhatsApp, and email

**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.

Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Client Interaction & Planning: Meet With Couples To Understand Their Vision, Preferences, And Budget.Provide Guidance On Venue Selection, Themes, Dcor, Catering, And Entertainment. Develop A Detailed Wedding Timeline And Checklist.Vendor Management : Recommend: Negotiate, And Coordinate With Vendors(Venues, Caterers, Decorators, Photographers, Etc.).

It is a work from office job. It is a blended process for both call and email.minimum 1 year of exp in bpo is requiredContact Priti agarwal 7278572383

Solving Customer questions handling customers over call.It is not sales or target based.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Able to handle customer support and Excel operation mandatory

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Profile Name : Business Development Managerexperience : Fresherslocation : Remote / Work from Homethe Ideal Candidate Will Be Responsible for Overseeing all the Areas of Operations Including Recruitment, Training , Business Operation, Management and Team Leading.responsibilities : Select , Recruit and Supervise Insurance Consultants / Point of Sales Person / Arps in all Areas of the Business Coordinate Orientation of New Staffs and Ongoing Trainings. Development of Team By Ensuring Process Services. qualification and Skills : Bachelor's Degree or Equivalent. General Business Skills Good Communication Skills Distribution/ Team Building remuneration / Salary Structure as per Industry Standards :- Handsome Salary [ Basic Salary + Allowances + Pf + Medical Benefits + Incentives and Others ] recruitment Process : 1. Candidates Will have to Go Through Interview Process. Interview Will Be Conducted Online Through Zoom Meeting Application. 2. Selected Candidates Will have to Fill Up and Application Form for Ic-38 Exam Which Will Be Conducted By Insurance Regulatory and Development Authority of India ( Irdai ) only Candidates Who Fits the Job Profile May Apply others Facilities:- 1. Fixed Salary+ Allowances 2. P.f 3. Esic 4. Unlimited Incentive 5. Official Tour 6. Gifts and Certificates 7. Foreign Tour disclaimer: Gain Your Knowledge and Unlimited Earning with Fixed Salary,Allowances Huge Incentives. company Provide You Work from Home Facilities. meet Monthly Goalsheet, this is Fully Managerial Job. No Bond Sign like Consultency Job. no Hidden Charges, Part Time. so, Why You are Waiting, Apply as Soon as Possible, Limited Sit. Hurry Up. job Type: Full-time/part Timesalary: 19,000.00 - 40,000.00 per Month benefits: Provident Fund,Work from Home schedule : Monday to Friday experience: Business Development: 1 Year (required) Total Work: 1 Year (required) language: Hindi (required)

*URGENT REQUIREMENT*Company - Love2Shine pvt ltd.Profile - Telecallers for (BPO) - ( Odiya , Asomiya )No. Of Vacancy -50Working location - Kolkata,Newtown,West BengalQualifications - 10th & aboveIn hand Salary* - 12000 To 20000Per Day : Extra Incentive (5000)Fresher & ExperienceWorking days - Monday - SaturdayWork timings - 9:30 AM To 6:30 PMExperience- Female NeedIntersted candidates send your resume on :( Last date 10th September.)

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.