Support Coordinator Jobs

Experience: 7-10 years (Manufacturing )Job Description:Experience in sales coordination and back-office operations.Good knowledge of MS Excel, MS Word, and email correspondence.Skilled in preparing reports, maintaining records, and handling customer queries.Strong communication, organizational, and multitasking skills.Key Responsibilities:Prepare quotations, sales orders, and invoices.Coordinate with the sales team and customers.Maintain customer databases and sales records.Generate daily, weekly, and monthly sales reports.Follow up on order and dispatch status.Handle customer inquiries and resolve routine issues.Manage documentation and filing.

A Sales Coordinator manages the operational and administrative backbone of a sales team. They streamline the sales process by processing orders, managing CRM databases, preparing quotations, and coordinating between field reps, clients, and internal departments (like logistics and finance) to ensure smooth deliveries and high customer satisfaction.HR SUMAN-9181919897

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is Looking for a Sales Coordinator in Rajkot, India, who will support our sales team to ensure smooth operations and effective communication. The ideal candidate should have 1 to 3 years of experience in a similar role and be a male graduate. This is a full-time office position.Key Responsibilities:1. **Sales Support**: Assist the sales team by preparing sales reports and maintaining records to track performance and targets.2. **Customer Communication**: Act as a point of contact for customers to address inquiries and provide information about products and services.3. **Order Processing**: Manage the order input process by ensuring timely entry and tracking of orders to meet customer expectations.4. **Collaboration**: Work closely with other departments, such as marketing and logistics, to coordinate sales activities and ensure a seamless experience for customers.5. **Data Management**: Maintain and update customer databases to ensure all information is accurate and easily accessible.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with customers and team members. Attention to detail and the ability to multitask in a fast-paced environment are essential. Proficiency in Microsoft Office, particularly Excel, is required for handling reports and data. A proactive attitude, problem-solving skills, and the ability to work independently as well as part of a team are crucial for success in this role.

# Sales Coordinator - Job Description (Including GeM & Government Orders)## Position**Sales Coordinator**## DepartmentSales## Reporting ToSales Manager / Business Development Manager / Head of Sales---# Job SummaryThe Sales Coordinator is responsible for supporting the sales team by managing customer orders, preparing quotations, coordinating with internal departments, maintaining sales records, and ensuring timely execution of orders. The role also includes handling **Government e-Marketplace (GeM)** transactions, government tenders, institutional orders, documentation, and contract compliance.---# Key Responsibilities### Sales Coordination* Coordinate daily activities of the sales team.* Process customer enquiries, quotations, purchase orders, and sales orders.* Prepare Proforma Invoices (PI), Quotations, Sales Orders, and Contracts.* Maintain customer master data, price lists, and sales documentation.* Coordinate with production, warehouse, logistics, dispatch, and accounts departments.* Ensure timely order execution and delivery.* Follow up with customers regarding order status.* Support the sales team in achieving monthly and annual sales targets.---### Customer Relationship Management* Handle customer enquiries and resolve issues promptly.* Build strong relationships with distributors, dealers, hospitals, institutions, and corporate clients.* Maintain accurate customer communication records.* Coordinate after-sales support.---### Order Processing* Receive and verify Purchase Orders (PO).* Confirm product availability with production.* Coordinate dispatch schedules.* Track shipments until delivery.* Coordinate invoice generation and payment follow-ups.* Handle replacement, return, and complaint coordination.---### GeM (Government e-Marketplace) Responsibilities* Manage the company's GeM Seller Portal.* Upload and update product catalogues on GeM.* Participate in Direct Purchase, L1 Purchase, BOQ bids, Reverse Auction, and Custom Bids.* Search for new GeM opportunities daily.* Prepare and submit bids before deadlines.* Coordinate OEM Authorization, Product Certifications, and Technical Documents.* Monitor bid status and respond to buyer queries.* Process GeM Purchase Orders.* Coordinate invoice generation through GeM.* Manage GeM CRAC (Consignee Receipt & Acceptance Certificate) follow-ups.* Coordinate payment tracking through PFMS and GeM.* Maintain GeM performance ratings and seller compliance.* Ensure all GeM documentation complies with government procurement guidelines.---### Government Tender & Institutional Order Management* Monitor government tender portals and procurement websites.* Identify relevant tender opportunities.* Prepare tender documentation.* Coordinate submission of:* Technical Bid* Commercial Bid* Financial Bid* Prepare compliance documents such as:* GST Certificate* PAN* UDYAM Registration* BIS Certification* ISO Certificates* MSME Certificate* Factory License* Product Test Reports* Authorization Letters* Experience Certificates* Coordinate EMD (Earnest Money Deposit) and Performance Bank Guarantee documentation.* Maintain tender calendars and submission schedules.* Coordinate post-award documentation.* Ensure timely execution of government purchase orders.* Coordinate institutional supply schedules.* Track government payment status.* Maintain records of completed tenders and contract performance.---### Sales Reporting & MIS* Prepare Daily Sales Reports.* Weekly Sales MIS.* Monthly Sales Dashboard.* Territory-wise Sales Analysis.* Product-wise Sales Analysis.* Distributor Performance Reports.* Pending Order Reports.* Outstanding Payment Reports.* GeM Order Status Reports.* Government Tender Status Reports.* Sales Forecast Reports.---### Cross-functional Coordination* Coordinate with:* Production* Quality* Purchase* Warehouse* Dispatch* Finance* Marketing* Customer Service* Ensure smooth order execution from enquiry to payment collection.---# Required Skills### Technical Skills* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Charts, Dashboards)* Microsoft Word & PowerPoint* ERP Software (SAP, Oracle, Microsoft Dynamics, Tally ERP, Busy, etc.)* CRM Software (Zoho CRM, Salesforce, HubSpot)* GeM Portal Management* Government Tender Documentation* Order Processing* MIS Reporting* Sales Analysis* Documentation Management---### Soft Skills* Excellent communication skills* Strong coordination skills* Customer relationship management* Excellent follow-up ability* Time management* Multi-tasking* Problem-solving* Negotiation skills* Attention to detail* Teamwork* Analytical thinking* Ability to work under pressure---# Educational Qualification* B.Com* BBA* BBM* B.Sc* BA* MBA (Preferred)---# Experience* 2-5 years of experience in Sales Coordination, Sales Support, Order Processing, or Customer Support.* Experience handling **GeM Portal**, **Government Tenders**, and **Institutional Orders** is highly preferred.* Experience in Manufacturing, FMCG, Medical Devices, Healthcare, Pharmaceuticals, Consumer Goods, or Industrial Products is an added advantage.---# Key Performance Indicators (KPIs)* Order Processing Accuracy* On-time Order Execution* Quotation Turnaround Time* Customer Response Time* Sales MIS Accuracy* Pending Order Reduction* Payment Follow-up Efficiency* GeM Bid Submission Success Rate* Number of Government Tenders Submitted* Government Order Conversion Rate* GeM Compliance Score* Customer Satisfaction Score* Distributor Support Efficiency* Documentation Accuracy* Sales Team Coordination Effectiveness---# Preferred Candidate Profile* Strong knowledge of the **GeM (Government e-Marketplace)** portal and government procurement procedures.* Experience in managing government tenders, institutional sales, and compliance documentation.* Excellent proficiency in Microsoft Excel and MIS reporting.* Strong organizational skills with the ability to handle multiple priorities.* Ability to coordinate effectively with customers, sales teams, production, logistics, and finance.* Customer-focused with exceptional follow-up and communication skills.* Capable of working independently in a fast-paced manufacturing environment.This role is particularly well-suited for manufacturing companies supplying products to **private distributors, hospitals, institutions, government departments, and public sector organizations**, where seamless coordination of commercial sales, **GeM orders**, and **government tenders** is critical to business success.

A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Experience : Min 1 YearRequirement : Experience in coordinating with sales team, should be well versed in computer knowledge, should be able to make P.I, Quotations etc.Location - Phase 1 Industrial Area PanchkulaRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor

We are seeking a dedicated School Coordinator located in Begusarai, Bihar, with 3 to 9 years of experience and a postgraduate education. The ideal candidate will be responsible for overseeing the daily operations of the school, ensuring a supportive and efficient educational environment.Key Responsibilities:1. **Academic Oversight**: Ensure that the curriculum is effectively implemented and that all academic standards are met. This involves collaborating with teachers and assessing student progress regularly.2. **Staff Management**: Coordinate with teaching and administrative staff to facilitate smooth operations. This includes providing support, conducting training sessions, and evaluating staff performance.3. **Student Engagement**: Develop programs to engage students in extracurricular activities, foster a positive school culture, and address student needs through counseling or support services.4. **Communication**: Act as a liaison between parents, teachers, and the school administration. Keep all stakeholders informed about school policies, events, and student progress through regular updates and meetings.5. **Administrative Duties**: Handle budgeting, resource allocation, and compliance with educational regulations. This includes managing school records and ensuring proper documentation is maintained.Required Skills and Expectations:The successful candidate must possess strong leadership and organizational skills. Excellent communication abilities, both written and verbal, are essential for interacting with diverse groups. The candidate should also be adept at problem-solving and conflict resolution. Proficiency in using technology for administrative tasks and a passion for enhancing the educational experience are highly valued.

We are looking for a Sales Coordinator to join our team in Ahmedabad. This position is ideal for someone with 1 to 3 years of experience who is a motivated and organized graduate. As a Sales Coordinator, you will support our sales team by managing schedules, handling customer inquiries, and ensuring smooth communication within the team. Key Responsibilities:- Manage Sales Schedules: You will help organize meetings and appointments for the sales team, ensuring that all members are aware of their daily activities and deadlines. - Coordinate with Clients: You will act as a point of contact for clients, responding to questions and providing necessary information to enhance customer satisfaction.- Maintain Sales Records: You will be responsible for updating and tracking sales data, ensuring accuracy and timely reporting to help the team make informed decisions. - Support Sales Team: You will assist the sales team in preparing reports and presentations, helping them to present their proposals effectively to clients.Required Skills and Expectations:Candidates should have strong communication skills, both written and verbal, to effectively interact with clients and team members. Attention to detail and organizational skills are crucial in this role to handle multiple tasks efficiently. Proficiency in MS Office is expected, as you will regularly use spreadsheets and presentations. A positive attitude and the ability to work well in a team environment are essential for success in this position.

Role: Sales CoordinatorJob Location: GurugramResponsibilities: Order Fulfilmento Handle the processing of all incoming customer purchase orderso Arranging dispatch of goods after processing purchase order (inassociation of dispatch department and transporters)o Schedule transportation for goods shipments.o Responsible for passing on shipping/production instructions to teamon a daily basis. Pre-Saleso Maintain customer contact records.o Responding to sales queries via phone, e-mail and in writing.o Sending quotations and company presentation to customerso Coordinate with sales team, communicating relevant informationand fixing appointments for sales teamo Sending samples to customers (in association of dispatchdepartment) Customer Handlingo Handle communication with customers through phone call andemailo Making follow-up calls to confirm sales orders or delivery dates.o Follow up with customers for samples, order, payment etc.o Respond to complaints from customers and give after-sales supportwhen requestedo Inform clients of unforeseen delays or problemsRequirements Proven experience in sales; experience as a sales coordinator or in otheradministrative positions will be considered a plus Some knowledge of order entry systems or customer managementsystems Good computer skills (MS Office) Must have good command over the English language in verbal & written. Excellent Planning & Coordination skills Well-organized and responsible with an aptitude in problem-solving

We are seeking a motivated Sales Coordinator to support our sales team in Rajkot, India. This role is ideal for a detail-oriented individual with 1 to 3 years of experience in sales coordination. You will play a key role in ensuring smooth sales operations and communication between departments.Key Responsibilities:- **Assist Sales Team**: Help the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings to ensure they remain organized and focused on achieving targets.- **Customer Communication**: Serve as the main point of contact for customers. You will handle inquiries, provide information about products and services, and address any concerns to enhance customer satisfaction.- **Order Processing**: Oversee the order management process from initiation to delivery. This includes preparing quotes, confirming orders, and following up on shipments to guarantee timely delivery.- **Data Management**: Maintain and update customer records and sales databases. Accurate documentation and reporting are essential to track sales performance and forecast future sales.

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is Looking for a motivated and organized female Sales Coordinator to join our team in Rajkot. This role involves supporting our sales team and enhancing customer satisfaction through effective communication and coordination.Key Responsibilities:- **Sales Support**: Assist the sales team in processing orders, preparing sales reports, and maintaining updated information in the sales database to ensure smooth operations.- **Customer Interaction**: Communicate with clients to address inquiries, provide product information, and ensure timely follow-ups to enhance customer relationships and satisfaction.- **Coordination**: Work closely with other departments such as marketing and logistics to align sales activities and ensure timely delivery of products to customers.- **Scheduling and Planning**: Organize and coordinate sales meetings, presentations, and travel arrangements for the sales team to optimize their time and productivity.- **Data Management**: Maintain accurate records of sales activities, customer interactions, and other relevant information to support effective decision-making and strategy development.Required Skills and Expectations:Candidates should have a graduate degree and 1 to 3 years of experience in a sales support role. Strong organizational skills and attention to detail are essential. You should be proficient in Microsoft Office, especially Excel and PowerPoint, and possess excellent verbal and written communication skills. The ability to work independently and as part of a team, along with a proactive approach to problem-solving, is important for success in this role.

Sales Coordinator's role is a back-end / inside Sales support role assisting the on-the-go sales team while interacting with B2B as well as B2C clients.Arrange for creation and distribution of proposals, presentations and supporting documents to help sales teams generate businessCollaborate with senior sales staff in weekly meetings by creating and maintaining sales reports, updating and managing CRM systems.Competant in working on MS office - Word, Excel etc.