The Air Ticketing Executive role involves assisting customers in booking and managing their flight reservations. This position requires strong communication skills and a keen attention to detail. Candidates should be eager to learn and support travelers with their air ticketing needs.
Key Responsibilities:
1. Flight Booking: Assist customers in selecting and reserving flights based on their preferences and travel plans. Be knowledgeable about different airlines and travel schedules to provide the best options.
2. Customer Support: Offer excellent service by answering customer inquiries related to flight bookings, schedules, and changes. Address any issues or concerns promptly to ensure customer satisfaction.
3. Ticket Issuance: Process ticket bookings by entering the necessary information into the system accurately. Ensure all tickets are issued in accordance with the customers' requirements and special requests.
4. Coordination with Airlines: Communicate with airlines to confirm reservations, make changes, or resolve any discrepancies. Maintain strong professional relationships to streamline operations.
5. Record Management: Maintain detailed records of tickets sold and customer interactions. Ensure all information is updated in the system for accurate reporting and review.
Required Skills and Expectations:
Candidates should possess a basic understanding of computer systems and data entry. Strong verbal and written communication skills are essential for effective interaction with customers. A positive attitude and a willingness to learn about the travel industry will be important for success in this role. Attention to detail is crucial for ensuring accuracy in bookings and ticket issuance.
Experience
Fresher
No. of Openings
30
Education
10th Pass
Role
Air Cargo Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata