As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.
Key Responsibilities:
- **Guest Assistance:** Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.
- **Issue Resolution:** Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.
- **Information Provision:** Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.
- **Coordination:** Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.
Required Skills and Expectations:
Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
Experience
0 - 1 Years
No. of Openings
44
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata