573

Customer Relationship Executive Job Vacancies in Maharashtra

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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.
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  • Fresher
  • 1.3 Lac/Yr
  • Solapur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.
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  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Camp Pune
Sales Process Customer Relationship Customer Support B2B Sales Lead Generation Executive
*Job Opening - Real Estate Sales Executive*24 Date: 21st - 23rd July 2026Time: 11:00 AM - 6:00 PMLocation: Aurora Towers, Camp, Pune (Work From Office)*Experience* : Minimum 3+ Years of Experience*Qualification* : Any Graduate*Key Responsibilities:** Generate leads through calls, referrals, and online platforms.* Contact potential customers and explain property details.* Understand customer requirements and recommend suitable properties.* Follow up with prospects and convert leads into sales.* Maintain accurate records of leads and sales activities.*Preferred Qualifications:* * Excellent communication and negotiation skills.* Strong sales and customer relationship management skills.* Self-motivated and target-oriented.* Basic knowledge of MS Excel and CRM tools is an added advantage.
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  • 0 - 2 yrs
  • Pune
MS-excel Outbound Calling Customer Retention Strategic Communication Inbound Calls
We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
We are looking for a dedicated Boarding Pass Executive to join our team in Mumbai. This entry-level role is suitable for candidates with 0 to 6 years of experience and requires at least a 12th-grade education.The Boarding Pass Executive will be responsible for ensuring smooth check-in operations and assisting passengers with their boarding passes. Key responsibilities include:- **Check-in Support**: Help passengers complete the check-in process efficiently, providing guidance on required documents and procedures.- **Boarding Pass Issuance**: Issue boarding passes promptly and accurately, ensuring passengers have the correct flight details and seat assignments.- **Customer Assistance**: Address any queries or concerns from passengers regarding their travel itineraries, providing excellent customer service and assistance.- **Collaboration with Staff**: Work closely with airline and airport personnel to ensure seamless operations during busy travel periods.To be successful in this role, candidates should possess strong communication skills to effectively interact with passengers. Attention to detail is crucial for accurately processing boarding passes and information. A customer-oriented mindset is essential to ensure a positive travel experience for all passengers. Candidates should also be team players, capable of working under pressure in a fast-paced environment. Time management skills will be vital to handle multiple tasks efficiently. This role primarily requires working from the office, so candidates must be willing to commute.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Domestic Calling Customer Care Customer Relationship Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Call Center
We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.
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Looking For Field Sales Executive

Ascent Packaging Systems

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Wagholi Pune
Customer Relationship Lead Generation Field Sales b2c Marketing Quotation Management B2B Sales
Identify and develop new customers through field visit.Promote company packaging machine and solution.conduct client meeting and product presentation.Maintain good CRM.Achieve monthly sales target.Any other work as and when decided by the management.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Retail Sales
SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092
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Field Sales Executive (Male)

Om Vaishnavi Telecomp Solutions Pvt Ltd

  • 1 - 3 yrs
  • Pune
Customer Relationship Corporate Sales Channel Sales Lead Generation Direct Sales Field Sales Field Marketing b2c Marketing
As a Field Sales Executive in Pune, you will engage directly with customers to promote and sell our products. Your role is vital in driving sales growth and building strong customer relationships. **Key Responsibilities:**- **Customer Engagement:** Actively meet potential and existing clients to understand their needs and showcase our product offerings, ensuring they receive personalized service.- **Sales Presentation:** Prepare and deliver compelling sales presentations that highlight product benefits, addressing any questions or concerns from customers.- **Market Research:** Gather relevant market intelligence by observing competitors and customer behavior, which helps to adapt sales strategies accordingly.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in order to assess performance and strategize for future sales efforts.- **Follow-up:** Conduct timely follow-ups with leads and customers to maintain relationships, encourage repeat business, and close sales.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in field sales, preferably in a similar industry. Strong communication and interpersonal skills are crucial for building rapport with clients. You must be result-oriented with the ability to work independently and manage time effectively. A basic understanding of sales techniques and market trends is expected. Being proactive and a good problem solver will help you succeed in addressing customer needs. Lastly, a valid driver's license is essential, as the role involves traveling to client locations frequently.
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Customer Support Executive - Part Time - Freshers

Teleconnect Global Service Company

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Hinjewadi Pune
Communication Skills Customer Relationship Customer Service
* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Pimple Saudagar Pune
Customer Relationship Retail Sales Field Sales Strategic Communication Technical Sales Field Marketing Selling Skills Lead Generation Negotiation Skills
Job Title: Field Sales Executive Company: Shanghai InteriorsNumber of Vacancies: 05 only MaleJob Type: Full-TimeJoining: ImmediateAbout the Company:Shanghai Interiors is a leading provider of premium flooring and interior solutions, serving residential, commercial, and industrial clients.
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  • 1 - 2 yrs
  • Grant Road Mumbai
Sales CRM Marketing Customer Relationship Direct Sales Convincing Power B2B Sales
Sales & Marketing ExecutiveJob TypeFull-Time On-SiteWorking HoursMonday to Saturday10:00 AM to 7:00 PMOpen Positions20 CandidatesKey ResponsibilitiesExecute Sales and Marketing campaigns Identify potential clients and business opportunitiesGenerate leads through calls, emails, and marketing activitiesBuild and maintain strong client relationshipsCoordinate with existing and new customersUse digital platforms for lead generation and brandingRequired SkillsGood communication and interpersonal skillsBasic computer knowledgeBasic English & Hindi speaking abilityPositive attitude and willingness to learnEligibilityAge: 21+Minimum Experience of 1-2 Years In Sales & MarketingPreferred- Female Candidates - Candidates having experience of Sales & Marketing with telecalling and handling customers with experience should only apply1 Paid leave per monthDate of salary between 5th to 10thJob Location - 2C, 2nd Floor, Naaz Cinema Building, Naaz Cinema Compound, Lamington Rd, Girgaon, Mumbai, Maharashtra 400004
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Hiring Freshers || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive
We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.
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  • 0 - 2 yrs
  • Female
  • Diva Thane
Retail Sales Customer Relationship Marketing Communication Direct Sales b2c Marketing Lead Generation Selling Skills Management Skills Field Sales Field Marketing
We are looking for a motivated Field Sales Executive to promote our products/services and generate new business opportunities.Responsibilities:* Visit customers and businesses in assigned areas.* Explain products/services and close sales.* Generate new leads and maintain customer relationships.* Conduct door-to-door field visits.* Achieve monthly sales targets.* Collect customer feedback and market information.* Submit daily activity and sales reports.Requirements:* Good communication and interpersonal skills.* Basic knowledge of the local area.* Ability to work independently in the field.* Sales experience is preferred but not mandatory.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Karanjade Navi Mumbai
Good Convincing Skill Customer Relationship Lead Generation Field Sales
Home loan sales, coustomer follow up, coustomer Relationships, builder Relationships, Agent Relationships
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Call Center Customer Communication International BPO
Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Juinagar Navi Mumbai
BPO Voice Process Customer Relationship Customer Support Customer Service Customer Care Help Desk Operations
We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.
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Hiring For Field Sales Executive

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales
Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Relationship Executive Corporate Relationship Executive Customer Relationship Executive Branch Relationships Executive Key Relationship Executive Guest Relationship Executive
Key ResponsibilitiesClient Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
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  • Fresher
  • Vasai Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.
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  • Fresher
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Nashik. This role is perfect for fresh graduates or those who have recently completed their 12th grade and are eager to start their career in customer service. The position allows you to work from the comfort of your home.Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, or chat to address their inquiries and provide support.2. **Issue Resolution**: Identify customer issues and work towards resolving them in a timely and effective manner, ensuring customer satisfaction.3. **Product Knowledge**: Familiarize yourself with our products and services to provide accurate information and recommendations to customers.4. **Feedback Collection**: Gather customer feedback and share it with the team to help improve our services and enhance the overall customer experience.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to facilitate follow-ups and ensure efficient service.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal. A friendly and patient attitude is essential, as you will be assisting customers with various concerns. Basic computer knowledge is required to navigate our systems and communicate effectively. A strong desire to learn and grow in the customer service field is also expected. Reliability and punctuality are crucial for maintaining the quality of service we provide to our customers. If you are enthusiastic and ready to help others, we encourage you to apply.
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  • Fresher
  • Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Thane. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves assisting customers with their inquiries and providing excellent service from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a friendly and professional manner. - **Provide Product Information:** Educate customers about our products and services, ensuring they have the necessary information to make informed decisions. - **Resolve Customer Issues:** Quickly identify and resolve any issues customers may have, ensuring their concerns are addressed satisfactorily. - **Maintain Customer Records:** Accurately document customer interactions and issues in our database for tracking and future reference. - **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and build a positive relationship. **Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with customers. - A good understanding of customer service principles and the ability to empathize with customers' needs. - Basic computer skills, including familiarity with using email and chat systems. - Ability to handle stressful situations calmly and maintain a positive attitude. - Willingness to learn and adapt to new processes and tools as needed for the job.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Executive Airport Representative Air Ticketing Executive Airport Staff Airport Operation Airport Cargo Passport Checking Officer Customer Relationship Officer Customer Support Cabin Crew Flight Attendant Air Hostess
We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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