Customer Relationship Executive Job Vacancies in Maharashtra

As a Passenger Service Executive in Pune, you will be the first point of contact for passengers, ensuring a smooth and pleasant travel experience. This role is ideal for individuals looking to start their career in the travel and customer service industry.Key Responsibilities:1. Customer Interaction: Engage with passengers in a friendly manner, addressing their queries and providing necessary travel information to enhance their experience.2. Check-In Assistance: Support passengers during the check-in process, ensuring that all procedures are followed smoothly and efficiently.3. Issue Resolution: Handle any issues that may arise, such as booking changes or complaints, and work towards providing satisfactory solutions in a timely manner.4. Documentation: Ensure that all necessary travel documents are collected and verified, maintaining accuracy to comply with travel regulations.5. Collaboration: Work closely with other airport staff, including security and ground services, to ensure seamless travel operations and passenger safety.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-oriented mindset, with the ability to handle stressful situations gracefully. A high school diploma is required, and prior experience in customer service is a plus but not necessary. Ideal candidates should be punctual, detail-oriented, and able to work in a fast-paced environment. A positive attitude and team spirit are essential for success in this role.

We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.

Job Description Position Title - Export Marketing Executive Company Type : Chemical Industry Location: Pune Head Office, MaharashtraExperience: 5-6 YearsThis Job requires regular travel domestically as well as internationally .Reporting to - Managing DirectorQualification: Bachelor's Degree in Chemistry, International Business, Marketing or Commerce. MBA/PGDM in International Business or Marketing preferred.Preferred Industry: Specialty Chemicals, Dyes & Pigments, Textile Chemicals Key Responsibilities 1. International Business Development: Identify, develop and expand export opportunities by acquiring new international customers, strengthening existing relationships and achieving export sales targets.2. Export Marketing & Customer Relationship Management: Execute export marketing strategies, manage customer accounts, prepare techno-commercial offers, negotiate commercial terms and build long-term relationships.3. Export Documentation & Regulatory Compliance: Prepare and coordinate export documentation including PI, Commercial Invoice, Packing List, Certificate of Origin, Shipping Bill, LC documentation and ensure DGFT, Customs and international trade compliance.4. Market Research & Competitive Analysis: Analyze international markets, competitors, pricing trends and customer requirements to identify new business opportunities.5. Order Management & Cross-Functional Coordination: Coordinate with Production, Planning, QA, Logistics, Finance and Supply Chain teams for timely order execution and on-time delivery.6. Export Logistics & Cost Optimization: Coordinate with freight forwarders, CHAs and shipping lines to optimize freight costs, improve shipment efficiency and ensure cost-effective exports.7. International Trade Exhibitions & Brand Promotion: Represent the company at trade fairs, exhibitions, customer meetings and virtual events to promote products and generate qualified export leads.8. MIS Reporting, Sales Forecasting & Business Growth: Prepare export MIS, sales forecasts, customer visit reports and pipeline updates while maintaining professionalism, integrity and continuous improvement.Key Skills Export Marketing International Business Development Export Documentation International Customer Handling Export Sales Letter of Credit (LC) Incoterms International Trade Regulations Freight & Logistics Coordination Market Research Negotiation ERP/SAP & MS ExcelKey Performance Indicators (KPIs) Export Sales Achievement New International Customers Acquired Export Revenue Growth Customer Retention Rate On-Time Shipment Performance Export Documentation Accuracy Freight Cost Optimization Customer Satisfaction & Repeat Business

As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.

We are seeking an Airport Operations Executive to join our team in Thane, India. This role is ideal for individuals who are keen to start their careers in the aviation industry. You will support various airport operations and ensure a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Welcome and assist passengers at the airport, providing information on check-in, flight schedules, and luggage handling.- Check-in Support: Help passengers during the check-in process, ensuring they have the necessary documents and understand the procedures.- Baggage Handling: Monitor baggage loading and unloading to ensure safe and timely delivery to passengers and resolve any baggage-related issues.- Safety Compliance: Follow safety and security protocols at all times, ensuring adherence to airport regulations.- Communication: Act as a liaison between passengers, airline staff, and other stakeholders, ensuring effective communication and addressing any concerns.Required Skills and Expectations:Candidates should possess good communication and interpersonal skills to interact with passengers and team members effectively. A strong sense of responsibility and the ability to work in a fast-paced environment are essential. You must be detail-oriented, as accuracy in document handling is crucial. Being a team player is important, as you will work closely with others to ensure efficient operations. A proactive attitude and willingness to learn will help you thrive in this dynamic role.