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Customer Care Executive Job Vacancies in Kolkata

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  • Fresher
  • 1.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Communication Customer Support
Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.
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  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling BPO Voice Chat Support Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Around Kolkata
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
Key ResponsibilitiesData Management & EntryMaintain accurate records of customer accounts, transactions, and documentsUpdate internal banking systems regularlyDocumentation & VerificationVerify KYC documents (Aadhar, PAN, etc.)Ensure compliance with banking regulationsTransaction ProcessingHandle account opening forms, loan files, and service requestsProcess internal banking operations smoothlyCoordinationSupport front desk / sales teamCoordinate with different departments (loans, accounts, compliance)Report GenerationPrepare daily/weekly MIS reportsTrack performance and operational data Required SkillsBasic computer knowledge (MS Excel, Word)Good typing speedAttention to detailCommunication skills (basic English + local language)Ability to handle confidential data QualificationMinimum: HS Pass, Graduate Preferable. (any stream)Freshers can apply (experience is a plus) Work EnvironmentOffice-based (branch or regional office)Fixed working hours (usually banking hours)Minimal field work (mostly desk job)Contact for Interview Details: 9433816131
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Kolkata
Counter Sales Customer Management Computer Cash Handling
Customer Service: Greeting customers immediately, identifying needs, and providing recommendations.Sales & Transactions: Processing cash, credit, and digital payments accurately using POS systems.Product Knowledge: Educating customers on product features, benefits, and warranties.Inventory Management: Replenishing stock, updating inventory records, and maintaining clean, organized displays.Order Fulfillment: Receiving, assembling, and processing customer orders for pick-up or shipping
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  • 0 - 6 yrs
  • Salt Lake Kolkata
Customer Service Customer Care Customer Support Domestic BPO Inbound Calls Good Communication Skills BPO Voice Customer Handling
We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Support BPO Voice Good Communication Skills Customer Handling
Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Ticketing Executive Passport Checking Air Hostess Human Resource Man Management Airport Ground Staff Customer Care Offline Data Entry
Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Care
We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.
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Hiring For Back Office Executive (Female)

Senco Hospital Supply and Company

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing MS Office Word Basic Computers Computer Operations Typing Skills
As a Back Office Executive, your role will focus on supporting the company's operations through various administrative tasks. Your key responsibilities include:- **Data Entry**: Accurately entering information into databases and systems, ensuring that all data is up-to-date and organized.- **Record Keeping**: Maintaining physical and electronic files, including official documents and correspondence, to ensure easy access to information.- **Client Support**: Assisting with inquiries and support requests, helping to resolve issues by coordinating with other departments as needed.- **Reporting**: Preparing reports on activities, helping to track progress and performance metrics that assist in decision-making.- **Administrative Tasks**: Handling day-to-day administrative duties such as scheduling appointments, answering phone calls, and managing office supplies to ensure smooth operations.To succeed in this role, you should possess the following skills and expectations:- **Attention to Detail**: A strong ability to spot errors and ensure accuracy in data entry and documentation.- **Organizational Skills**: Efficiently managing multiple tasks and prioritizing work to meet deadlines in a fast-paced environment.- **Communication Skills**: Strong verbal and written communication abilities to effectively interact with colleagues and clients.- **Technical Proficiency**: Familiarity with basic office software, such as MS Office and data management systems.- **Team Player**: Ability to work well with others, contributing positively to the work environment. Candidates should be female, with a minimum of 1 to 2 years of relevant back office experience and at least a 12th-grade education. This is a full-time position requiring you to work from the office in Kolkata.
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Back Office Executive Fresher

Finance Management Group

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Back Office Processing Coordination Skills Data Entry Computer Operations MS Office Word Typing Skills Basic Computer Skills Customer Care Basic Computers
We are looking for a motivated Back Office Executive to support our daily operations in Kolkata. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to begin their professional journey.Key responsibilities include:- **Data Entry**: Accurately inputting information into our systems to maintain up-to-date records.- **Documentation Management**: Organizing and maintaining physical and electronic files to ensure easy access to important information.- **Customer Support**: Assisting clients and customers through email or phone by addressing their queries and providing information.- **Reporting**: Preparing daily, weekly, or monthly reports and summaries to assist management in decision-making.- **Team Collaboration**: Working closely with team members to ensure smooth operations and timely completion of tasks.The ideal candidate should possess the following skills and expectations:A strong attention to detail is crucial for accurate data entry and documentation. Good communication skills are needed to effectively interact with customers and colleagues. Basic computer knowledge, especially in software like MS Office, is essential. Candidates should show a willingness to learn and adapt in a fast-paced environment. Time management skills will help ensure all tasks are completed efficiently and accurately. A proactive attitude towards problem-solving is also encouraged, as it will contribute positively to team dynamics and project outcomes.
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  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Kudghat Kolkata
Customer Management Direct Sales Cash Collection Cash Handling Counter Sales
- Greet and assist customers: The primary responsibility of a Counter Sales Executive is to greet customers as they enter the store, assist them with their inquiries, and provide information about products or services.- Process sales transactions: Another important task is to handle cash, credit card, or other payment methods to process sales transactions accurately. This includes issuing receipts and handling returns or exchanges.- Maintain cleanliness and organization: It is important to keep the counter area clean and organized to create a positive shopping experience for customers. This includes restocking merchandise and ensuring all display items are neatly arranged.- Promote products and upsell: Counter Sales Executives should have good product knowledge and be able to recommend additional items to customers to increase sales. This may involve explaining product features or benefits.- Resolve customer complaints: When customers have any issues or complaints, it is important for Counter Sales Executives to address them promptly and find a satisfactory solution to ensure customer satisfaction.Skills and Expectations:- Good communication skills: The ability to communicate effectively with customers and colleagues is essential for this role.- Basic math skills: A Counter Sales Executive should be comfortable handling cash and making change accurately.- Customer service orientation: A friendly and helpful attitude towards customers is crucial.- Ability to work in a fast-paced environment: The role may involve dealing with multiple customers at once, so the ability to stay organized and efficient is important.- Attention to detail: Keeping track of inventory, processing transactions correctly, and ensuring the counter area is presentable all require attention to detail.
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Front Office Executive Fresher

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Dumdum Kolkata
Microsoft Office Interpersonal Skills Problem Solving Coordination Skills Customer Service
As a Front Office Executive in Dumdum, Kolkata, your key responsibilities will include greeting visitors, answering phone calls, and managing the front desk operations. You will be the first point of contact for all guests and clients, providing a warm and professional welcome.To excel in this role, you must have excellent communication skills and a friendly demeanor. Attention to detail is crucial as you will be responsible for maintaining a tidy reception area and coordinating appointments. As a 12th pass fresh graduate, you should be able to multitask effectively and work well under pressure.Your role as a female Front Office Executive will require you to be organized, proactive, and customer-oriented. The ability to handle administrative tasks such as scheduling meetings and managing emails is essential. You should also have basic computer skills to assist in data entry and maintaining records accurately. This full-time position offers the opportunity to work from the office and be an integral part of the team.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Outbound Calling International BPO Customer Communication Call Center
Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person
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Freshers For Branch Relationships Executive - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.5 Lac/Yr
  • Dum Dum Kolkata
Customer Relationship Guest Handling Passenger Service Good Communication Skills
As a Branch Relationships Executive in Dum Dum, Kolkata, you will be responsible for maintaining positive relationships with customers and guests visiting the branch. Your key responsibilities will include providing excellent customer service, handling guest inquiries, and assisting with passenger service needs. Strong communication skills are essential for this role, as you will be interacting with clients on a regular basis. The ideal candidate should be a 12th pass with good interpersonal skills and a friendly demeanor to ensure a positive experience for all branch visitors. This is a full-time position that will require you to work from the office on a regular basis.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth ground operations. This entry-level position is ideal for individuals looking to start their career in the aviation sector.Key Responsibilities:1. **Cargo Handling**: You will assist with loading and unloading baggage and cargo from aircraft, ensuring it is done safely and efficiently.2. **Equipment Management**: You will operate ground support equipment such as tugs and conveyor belts, ensuring everything is functioning properly for smooth operations.3. **Safety Compliance**: You will follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.4. **Team Coordination**: You will work closely with other ramp staff and aircraft crews, maintaining open communication to manage the movement of baggage effectively.5. **Reporting Issues**: You will document any equipment malfunctions or safety hazards, reporting them to supervisors promptly to facilitate necessary repairs or corrective actions.Required Skills and Expectations:Applicants should have completed at least the 10th grade. As this position is suited for individuals with 0-1 year of experience, a readiness to learn and accept guidance is essential. You must be physically fit, able to perform manual tasks, and work in various weather conditions. A strong work ethic, punctuality, and the ability to work in a team are critical for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
An Airport Ramp Executive plays a crucial role in ensuring smooth operations at the airport ramp area. This position is ideal for individuals seeking to start their careers in the aviation industry, with a focus on safety and efficiency.Key Responsibilities:- **Aircraft Handling**: Safely guide aircraft to and from the parking area, ensuring that all procedures are followed. It is vital to maintain communication with pilots and ground staff to avoid accidents.- **Baggage Services**: Load and unload passenger luggage and cargo from aircraft correctly and promptly. Ensuring items are handled with care reduces the risk of damage and improves customer satisfaction.- **Equipment Management**: Operate and maintain ground support equipment, such as tugs and belt loaders. Proper equipment handling is crucial for efficient ramp operations and safety.- **Safety Compliance**: Follow safety regulations and protocols diligently. A strong understanding of safety measures helps prevent accidents and ensures a safe working environment.- **Team Collaboration**: Work effectively with fellow team members and other departments, including cargo and security. Clear communication and teamwork are essential for smooth operations.Required Skills and Expectations:Candidates should have completed at least the 10th grade. While prior experience is not necessary, a willingness to learn and follow instructions is critical. Good communication skills and the ability to work in a fast-paced environment are important. Candidates should be physically fit, as the job involves lifting and moving heavy items. A positive attitude and dedication to teamwork will greatly contribute to successful ramp operations.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Care BPO Voice
We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.
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Back Office Executive (female Candidates Only)

Senco Hospital Supply and Company

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing MS Office Word Basic Computers Computer Operations Typing Skills
Back Office Executive required
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Opening For Customer Care Executive

India Glob Tell Solution

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship
We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Passport Checking Executive Customer Support Customer Service Executive Computer Excel Communication
We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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Hiring For 12th Pass Freshers - Air Export Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airline Customer Service Air Charter Operation Airline Operations Airport Operation Air Traffic Control Air Pollution Control Aviation
As an Air Export Executive, you will play a vital role in the logistics and shipping process. Your primary responsibility is to manage the export of goods via air, ensuring timely and efficient delivery to international destinations.**Key Responsibilities:**- **Coordinate Shipments:** You will oversee the shipment of goods by organizing transportation schedules and ensuring that all necessary documentation is complete.- **Prepare Export Documentation:** You will be responsible for preparing and verifying shipping documents, including air waybills, invoices, and customs declarations, to ensure compliance with international shipping regulations.- **Liaise with Airlines and Agents:** You will communicate with airline representatives and freight agents to book cargo space, track shipments, and resolve any issues that may arise during the export process.- **Monitor Shipment Status:** You will keep an eye on shipments in transit, providing updates to clients and resolving any delays or issues that may occur.- **Maintain Records:** You will maintain accurate records and databases of all shipments, ensuring that all information is up-to-date and easily accessible.**Required Skills and Expectations:**- A minimum of a 12th-grade education is required.- Excellent communication skills, both written and verbal, to interact effectively with clients and colleagues.- Attention to detail to ensure all documentation is accurate and compliant with regulations.- Basic understanding of air freight and shipping processes is a plus, but not mandatory for candidates with strong willingness to learn.- Organizational skills to manage multiple shipments and deadlines effectively.
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Hiring For 12th Pass Freshers - Airport Ramp Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Airline Customer Service Aircraft Handling Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring the smooth operation of airport ground services. This position is ideal for individuals looking to start their career in the aviation industry.**Key Responsibilities:**- **Loading and Unloading Baggage:** You will be responsible for safely loading and unloading passengers' baggage from the aircraft, ensuring all items are handled with care.- **Assisting with Aircraft Marshalling:** You will guide aircraft during landing and departure, helping pilots navigate safely on the ground.- **Conducting Safety Checks:** It is your duty to perform routine inspections of baggage carts, tugs, and other ground support equipment, ensuring they are safe and operational.- **Coordinating with Ground Staff:** You will work closely with other airport personnel, such as ground handlers and maintenance teams, to ensure efficient operation at the ramp.- **Reporting Issues:** If you notice any discrepancies or issues with baggage or equipment, you will report them promptly to your supervisor to maintain safety and efficiency standards.**Required Skills and Expectations:**To succeed as an Airport Ramp Executive, candidates should possess:- **Basic Communication Skills:** Clear communication is essential to coordinate with team members and provide excellent customer service.- **Physical Stamina:** The role involves manual handling, so you should be physically fit and able to work in varying weather conditions.- **Attention to Detail:** Accuracy in tasks such as baggage handling is crucial to prevent loss and damage.- **Team Player Attitude:** Working effectively as part of a team is important, as you will rely on your colleagues in high-paced situations.This full-time role requires a minimum education of 12th grade and is suitable for individuals with no prior experience in the aviation field.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Utility Handling Utility Executive Airport Cargo Air Hostess Airport Ramp Executive Utility Supervisor Airport Ground Staff Ground Handling Staff Ground Operations Staff Customer Relationship Air Ticketing
We are urgently looking for Ground Staff Executive
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