Customer Care Executive Job Vacancies in Kolkata

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata

We are looking for a friendly and motivated Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in customer service within the airport environment. As an Airport Guest Relationship Executive, you will be the face of our service, ensuring that guests enjoy a seamless and positive experience from arrival to departure. Key Responsibilities:1. Guest Assistance: Welcome guests as they arrive at the airport, providing helpful information and assistance with their travel needs.2. Issue Resolution: Address any questions or concerns that guests may have, ensuring they feel heard and supported during their time at the airport.3. Communication: Keep guests informed about flight schedules, boarding procedures, and amenities available at the airport to enhance their travel experience.4. Team Collaboration: Work closely with other airport staff and departments to ensure a coordinated effort in delivering excellent customer service.Required Skills and Expectations:Candidates should have a high school diploma and a pleasant personality with strong communication skills. Being adaptable and able to handle challenging situations with a calm demeanor is important. Additionally, a passion for helping people and providing high-quality service is essential. Previous experience in customer service is a plus but not required. A positive attitude, professionalism, and teamwork are critical traits for success in this role.

Branch Operations Executive - Axis Bank Job RoleA Branch Operations Executive (BOE) at Axis Bank is responsible for ensuring smooth day-to-day branch operations while delivering excellent customer service and maintaining compliance with banking regulations.Key ResponsibilitiesHandle customer account opening, KYC verification, and account maintenance.Process cash and non-cash transactions (cheque clearing, NEFT, RTGS, IMPS, DD, etc.).Assist customers with debit cards, cheque books, internet banking, and mobile banking services.Ensure accurate documentation and compliance with RBI and bank policies.Maintain branch records, reports, and operational registers.Resolve customer queries and provide prompt service.Support branch audits and operational risk management.Coordinate with branch staff to ensure smooth daily operations.EligibilityGraduate in any discipline (Freshers can apply).Good communication and customer service skills.Basic knowledge of banking operations and MS Office.Attention to detail and accuracy in documentation.

As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- Customer Assistance: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- Luggage Handling: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- Problem Solving: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- Safety and Security: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

We are looking for a Customer Support Executive to join our team in Kolkata. This is a full-time role ideal for freshers eager to start their career in customer service. You will play a crucial role in ensuring customer satisfaction and building strong relationships with clients.Key Responsibilities:- Respond to Customer Inquiries: You will answer questions from customers through various communication channels such as phone, email, and chat, ensuring clarity and promptness.- Resolve Customer Issues: You will identify and troubleshoot customer concerns, delivering effective solutions to enhance the customer experience.- Maintain Customer Records: You will keep accurate records of customer interactions and transactions in our system for future reference and analysis.- Provide Product Information: You will share detailed information about our products and services, helping customers make informed decisions.- Gather Customer Feedback: You will collect and document feedback from customers to identify areas for improvement within our services.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for interacting effectively with customers.- A customer-oriented mindset is important, as you will be focusing on ensuring customer satisfaction.- Basic problem-solving abilities will help you address customer issues in a timely manner.- Attention to detail is necessary for maintaining accurate records and providing precise information.- A willingness to learn and adapt, as you will be trained to understand our products and services in depth.- Teamwork is important since you will collaborate with team members to enhance overall service quality.

As an Airport Executive, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:- Customer Service: Greet and assist passengers, providing them with information and support regarding their flights and airport services.- Check-In Assistance: Help passengers during the check-in process, ensuring they have the correct documents and guiding them through the procedures.- Baggage Handling: Manage passenger baggage by assisting with check-in, ensuring proper tags are attached, and addressing any issues related to lost or damaged luggage.- Information Desk Support: Staff the information desk to answer questions from travelers, providing them with guidance about airport facilities and services.- Security Coordination: Ensure all safety protocols are followed, coordinating with security personnel to maintain a secure airport environment.- Communication: Maintain effective communication with airline staff and airport authorities to resolve any operational issues that may arise.We expect candidates to have a positive attitude and excellent communication skills. A willingness to learn and adapt in a fast-paced environment is essential. You should be detail-oriented and able to handle multiple tasks efficiently. Punctuality and professionalism are crucial, as you will be representing the airport and interacting with a diverse range of people. As this position is geared towards freshers, no prior experience is required, but a proactive approach to learning will be an advantage.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

As an Airport Ramp Executive in Kolkata, you will be responsible for ensuring efficient operations on the airport ramp. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in the aviation sector.Key Responsibilities:1. Aircraft Handling: You will assist in the safe and timely arrival and departure of aircraft. This includes guiding and parking planes on the ramp.2. Baggage Management: Your duties include loading and unloading passenger luggage from aircraft. Ensuring that bags are handled correctly and reach the right destination is crucial.3. Equipment Operation: You will operate airport vehicles and equipment, such as tugs and forklifts, to transport baggage and cargo safely.4. Safety Compliance: It is important to follow all safety protocols and regulations to maintain a secure work environment for yourself and others.5. Team Collaboration: You will work closely with other team members and departments to ensure smooth operations and communication during peak times.Required Skills and Expectations:Candidates should have a strong sense of responsibility and an eagerness to learn. Good communication skills and the ability to work in a fast-paced environment are essential. A positive attitude and teamwork spirit are important, as you will often interact with colleagues and airport staff. Being physically fit is necessary as the role demands lifting luggage and working outdoors in various weather conditions.

We are seeking an International Ticketing Executive to join our team in Kolkata. This role is perfect for recent graduates who are eager to start their careers in the travel and tourism industry. You will assist customers in booking international flights and ensure a smooth ticketing experience.Key Responsibilities:- Customer Assistance: Interact with clients to understand their travel needs and provide suitable international flight options.- Ticket Reservations: Process ticket bookings efficiently using our reservation systems while ensuring accuracy in details such as dates, destinations, and passenger information.- Problem Solving: Address and resolve any issues related to flight bookings, cancellations, or changes in itineraries.- Documentation: Ensure all necessary documentation is correctly prepared and shared with customers, including e-tickets and confirmations.- Coordination with Airlines: Liaise with various airlines and travel partners to obtain the best deals and up-to-date flight information.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with clients and airlines. Attention to detail is crucial for ensuring accurate bookings and documentation. A basic understanding of the travel industry, along with an ability to learn quickly, will greatly benefit you in this role. Being organized and able to handle multiple bookings simultaneously is also essential to succeed as an International Ticketing Executive. A positive attitude and eagerness to help customers will contribute significantly to your effectiveness in this position.

We are seeking a dedicated Airport Executive to join our team in Kolkata. This role is ideal for individuals who are looking to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers by providing information about flight schedules, gate changes, and airport facilities to ensure a smooth travel experience.- Check-In Assistance: Help passengers during the check-in process, including verifying documents and issuing boarding passes to ensure compliance with airline policies.- Baggage Handling: Assist in managing baggage claims and lost luggage inquiries, providing timely solutions to keep customers satisfied.- Safety Protocols: Ensure that all safety and security regulations are followed while handling passengers and their belongings, contributing to a secure airport environment.- Team Collaboration: Work closely with various airport departments, including security and airline personnel, to facilitate efficient operations and clear communication.Required Skills and Expectations:- Communication Skills: Strong verbal communication abilities are essential to interact effectively with passengers and team members.- Problem Solving: Ability to think quickly and resolve issues as they arise, ensuring passenger satisfaction.- Attention to Detail: Focus on accuracy when checking documents and assisting passengers throughout their journey.- Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays, as required by airport operations.- Basic Computer Skills: Familiarity with computers and basic software to manage passenger information and other necessary tasks is preferred. Candidates with 0-2 years of experience and a 12th-grade education are encouraged to apply for this full-time office role.