CRM Job Vacancies in Pune

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Identify and develop new customers through field visit.Promote company packaging machine and solution.conduct client meeting and product presentation.Maintain good CRM.Achieve monthly sales target.Any other work as and when decided by the management.

We are looking for a motivated and experienced Sales Manager to lead our sales team in Pune. The ideal candidate will have 10 to 15 years of experience in sales management, preferably in a similar industry. A Masters degree or Post Graduate Diploma, such as an M.B.A. or PGDM, is required.**Key Responsibilities:**- **Team Leadership:** Lead and motivate the sales team to achieve targets and enhance performance through effective coaching and mentoring.- **Sales Strategy Development:** Create and implement sales strategies that align with overall business goals, ensuring measurable outcomes and growth.- **Client Relationship Management:** Build and maintain strong relationships with key clients to foster loyalty and long-term partnerships.- **Market Analysis:** Conduct regular market research to identify trends, customer needs, and competitive landscape, adapting strategies accordingly.- **Performance Monitoring:** Set and track individual and team performance metrics, providing regular feedback and making adjustments to improve results.- **Collaboration with Other Departments:** Work closely with marketing, product development, and customer support teams to ensure a cohesive approach to sales.**Required Skills and Expectations:**The Sales Manager should have excellent communication and interpersonal skills, along with the ability to inspire and lead a team. A strong analytical mindset is crucial for assessing market conditions and performance metrics. The candidate must be adaptable and open to change, with a proven track record of achieving sales targets. Proficiency in CRM software and Microsoft Office Suite is essential. Candidates should be willing to work full-time from the office and demonstrate a strong commercial acumen.

We are looking for a Sales Executive to join our team in Pirangut. The ideal candidate will have 2 to 5 years of experience in sales and be ready to contribute to our growth.**Key Responsibilities:**- **Identifying New Clients**: Research and find potential clients who may benefit from our products or services, helping to expand our customer base.- **Building Relationships**: Establish and maintain strong relationships with clients through effective communication, understanding their needs, and providing excellent service.- **Presenting Products**: Demonstrate and promote our offerings to clients, clearly explaining features and benefits to encourage sales.- **Preparing Proposals**: Create detailed proposals and quotes for clients, ensuring they understand the value we provide and how it meets their needs.- **Achieving Sales Targets**: Work towards and meet monthly and quarterly sales goals, contributing to the overall success of the team and company.- **Reporting Sales Activities**: Maintain accurate records of sales activities and customer interactions using our CRM system, helping to analyze performance and areas for improvement.**Required Skills and Expectations:**The ideal candidate should have strong communication and interpersonal skills to effectively engage with clients. A proven track record in sales is essential, with the ability to meet or exceed targets. Candidates should be self-motivated, have good organizational skills, and be able to work independently as well as part of a team. Knowledge of sales techniques and tools is an advantage, along with a positive attitude and willingness to learn.

We are looking for a Sales Executive to join our team in Karve Nagar. The ideal candidate will have 3 to 8 years of experience in sales and will work full-time from our office. **Key Responsibilities:**- **Identify and Target New Clients:** Actively seek out potential clients and establish relationships to expand our customer base, ensuring growth in sales. - **Conduct Sales Presentations:** Present our products or services to clients in a clear and engaging manner, highlighting the benefits and solutions we offer.- **Gather Market Insights:** Research and analyze market trends, competitor activities, and customer feedback to refine sales strategies and stay competitive.- **Manage Customer Relationships:** Build and maintain strong relationships with existing clients to foster loyalty and encourage repeat business.- **Achieve Sales Targets:** Set and strive to meet personal and team sales goals, ensuring that company objectives are met consistently.- **Prepare Sales Reports:** Document sales activities, track progress, and provide regular updates to management to assist in strategy development.**Required Skills and Expectations:**- Proven sales experience with a track record of meeting or exceeding targets.- Excellent communication and interpersonal skills for effective client interactions.- Strong negotiation and closing skills to finalize sales effectively.- Good analytical abilities to interpret market data and inform sales strategies.- Self-motivated and result-oriented, demonstrating a proactive approach to tasks.- Ability to work collaboratively within a team environment while also being able to function independently.

As an Executive Assistant, you will play a vital role in supporting senior executives and ensuring smooth daily operations in our office.**Key Responsibilities:**- **Organize Schedules:** Manage and maintain executives' calendars, coordinating appointments, meetings, and travel arrangements efficiently.- **Prepare Reports:** Compile and prepare reports, presentations, and documents that help executives make informed decisions.- **Communication Management:** Handle incoming calls, emails, and correspondence, ensuring timely response and prioritization of important messages.- **Office Coordination:** Oversee office supplies and equipment, making sure everything is well stocked and functional to support daily activities.- **Meeting Coordination:** Schedule and coordinate meetings, including preparation of agendas, materials, and notes for distribution.- **Confidentiality:** Maintain confidentiality of sensitive information and handle it with discretion to protect the companys interests.**Required Skills and Expectations:**You should possess strong organizational and time management skills to prioritize tasks effectively in a fast-paced environment. Excellent communication skills, both written and verbal, are essential for interacting with team members and external contacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary, along with familiarity with office management software. A positive attitude, attention to detail, and problem-solving abilities are crucial. Candidates should have a professional appearance and demonstrate a commitment to confidentiality. A Bachelors degree in B.B.A or B.Com, or a relevant professional degree is required, along with 1 to 2 years of experience as an executive assistant.

Candor Properties is looking for enthusiastic and driven Field Sales Executives (Freshers & Experienced) to join our growing real estate team. The role involves interacting with clients, understanding their property requirements, and assisting them in buying, selling, or renting properties in Pune.You will be responsible for handling leads, conducting site visits, and building strong client relationships to close deals successfully.

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

URGENT HIRING - RELATIONSHIP MANAGER (FINANCIAL SALES)We are hiring experienced Relationship Managers from Insurance, Stock Broking, Mutual Fund AMC, NBFC, or Banking Sales background for Pune & Mumbai locations.Location: Pune & MumbaiCTC:

Job Overview:We are looking for a dedicated and confident Sales Executive for hajj and umrah who can handle leads from initial inquiry to final conversion. The role involves client communication, follow-ups, and ensuring a smooth sales process the role is based in Pune (Work from Office at Kondhwa/ Mominpura Branch).Salary: 12,000 - 18,000 Timing: 10:30 AM - 7:30 PM (Day shift)Key Responsibilities:Handle incoming and outgoing leads through calls and messagesUnderstand client requirements and provide suitable solutionsExplain services/packages clearly to clientsFollow up with potential clients regularlyConvert leads into confirmed salesMaintain proper client data and call recordsCoordinate with internal teams for smooth process completionRequirements:Good communication skills (Hindi/English)Basic understanding of sales and client handlingConfident and GraciousAbility to follow up and handle multiple leadsMS Excel / data analysing and handling (preferred)What Were Looking For:Someone who is serious about work and growthStrong follow-up and convincing abilityPatient and responsible towards clientsPerks:Incentives Only based on performanceOpportunity to learn and grow in salesSupportive work environmentImmediate joiners preferredInterested candidates can apply or contact directly.

Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.

*Sales Executives1. Convincing prospective clients that your organization is the right one to meet up their requirement.2. Managing the client base through excellent follow-up on leads for existing & new clients.3. Sending out details of new properties on the market to potential buyers.4. Working actively on the scheduled appointments and attending to clients.5. Providing guidence to buyers in purchasing property for the right price.6. Maintaining good relations with the Developers team.7. Maintaining MIS & daily sales reports.8. Conduct market research to identify selling possibilities & evaluate customer needs. *Desired Candidates1. Ability to work independently combined with excellent interpersonal skills.2. Strong sales negotiation & communication skills.3. Leadership quality.4. Must be a good team player.5. Must be a good communicator.6. Decision maker.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

We are looking for an experienced Account Manager to join our team in Pune. The ideal candidate will have 4 to 8 years of experience and a Bachelors degree in Engineering.**Key Responsibilities:**- **Client Relationship Management**: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction with our services.- **Project Coordination**: Oversee and coordinate projects, ensuring that they are delivered on time and meet client expectations.- **Sales Support**: Assist the sales team by identifying growth opportunities within existing accounts and helping to secure additional business.- **Reporting and Analysis**: Prepare and present regular reports on account performance and provide insights to improve our services and client satisfaction.- **Problem Resolution**: Quickly address any client concerns or issues, providing effective solutions to maintain trust and communication.**Required Skills and Expectations:**- Strong communication and interpersonal skills to effectively connect with clients and team members.- Proven ability to manage multiple accounts and projects simultaneously while prioritizing tasks.- A solid understanding of account management principles and customer service practices.- Good analytical skills to assess client performance and market trends.- Proficiency in using tools for reporting and project management.The ideal candidate should be proactive, detail-oriented, and capable of working collaboratively in a fast-paced environment. Your passion for customer satisfaction and account management will be essential to succeed in this role.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- **Resolve Issues:** You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- **Maintain Records:** You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.