Customer Service Manager Job Vacancies in Pune

We are seeking dedicated Airline Ground Staff to join our team in Pune, India. In this role, you will play a crucial part in ensuring a smooth travel experience for passengers, offering assistance and support at the airport.Key Responsibilities:1. **Passenger Check-in**: Assist passengers during check-in by verifying their tickets and issuing boarding passes, ensuring a quick and efficient process.2. **Baggage Handling**: Manage the collection, loading, and unloading of passenger luggage, ensuring all bags are processed accurately and safely.3. **Customer Service**: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, ensuring a friendly and helpful service.4. **Boarding Management**: Facilitate the boarding process by checking boarding passes and guiding passengers to their designated areas, maintaining order and efficiency.5. **Problem Resolution**: Address any issues or complaints from passengers promptly, seeking solutions in partnership with other team members for a positive travel experience.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-focused attitude. Attention to detail is essential for accurately handling passenger information and luggage. Teamwork is crucial, as you will work closely with colleagues and other airport staff. A sense of responsibility and the ability to work in a fast-paced environment are also important to succeed in this role.

Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients

We are looking for dedicated Food Delivery Boys to join our team in Pune. This full-time role is ideal for individuals who are eager to provide excellent service in food delivery and enjoy being active. Key Responsibilities: - **Timely Deliveries**: You will collect food orders from our partners and ensure they are delivered to customers on time, maintaining the highest service standards.- **Order Accuracy**: Carefully check each order before leaving the outlet to make sure that the right items are being delivered to the right address.- **Customer Interaction**: Be professional and polite when interacting with customers, ensuring a positive delivery experience.- **Payment Handling**: Accept payments from customers if necessary and provide the correct change, maintaining accuracy in transactions.- **Route Planning**: Use navigation tools to choose efficient routes for deliveries, helping to reduce delivery times.- **Vehicle Maintenance**: Ensure your delivery vehicle is clean and well-maintained for safe and reliable transportation.Required Skills and Expectations: Candidates should be male, have completed at least 12th grade, and possess a valid drivers license. While experience is not mandatory, a willingness to learn and a positive attitude are essential. You should be physically fit to carry food parcels and enthusiastic about providing exceptional customer service. Strong communication skills will enhance your interactions with customers and team members. You should also be comfortable working from an office location in Pune.

Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

We are looking for Airport Ticketing Staff to join our team in Pune, India. This entry-level position is perfect for individuals who are eager to start a career in the aviation industry. Candidates should have completed their 12th grade and can have between 0 to 6 years of experience.Key Responsibilities:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets accurately and efficiently, ensuring all details are confirmed before issuing tickets.2. **Customer Service**: Provide excellent service to passengers by answering their queries, addressing concerns, and offering information about flight schedules and fares.3. **Managing Reservations**: Help manage flight reservations, changes, and cancellations, ensuring that all processes comply with airline policies.4. **Payment Processing**: Handle cash and card transactions securely, providing receipts and confirming payments to passengers.5. **Maintaining Records**: Keep records of ticket sales, passenger details, and other important documents organized and up to date.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with customers. Attention to detail is crucial for ticket accuracy and processing transactions efficiently. Basic computer skills are necessary to use booking systems and manage records. A friendly and positive attitude is essential for providing excellent customer service. Applicants should be willing to work full time from the office and adapt to a dynamic work environment.