Customer Care Job Vacancies in Mumbai

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

We are looking for a dedicated Back Office Staff member to join our team in Virar West, Mumbai. The ideal candidate will support various administrative tasks to ensure smooth operations within the office.

We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.

As an F&B Captain, you will play a crucial role in ensuring exceptional food and beverage service in our establishment based in Andheri. Your responsibilities will include:- **Supervising Staff**: Oversee the performance of servers and other staff to ensure efficient service and adherence to established standards.- **Customer Interaction**: Engage with guests to provide a warm welcome, gather feedback on their experience, and address any inquiries or concerns they may have.- **Order Management**: Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders, maintaining the highest quality of food and drinks.- **Training New Staff**: Provide training and guidance to new team members, helping them understand their roles and the expectations of service quality.- **Inventory Control**: Assist in managing inventory levels of food and beverages, ensuring stock is available for smooth operations.- **Event Coordination**: Work closely with management to set up and manage special events, ensuring all aspects of service meet guest expectations.To succeed in this role, you should hold a degree in Hotel Management or a related vocational course. You must have 1 to 4 years of experience in the food and beverage industry, demonstrating a solid understanding of service standards. Strong communication and interpersonal skills are essential for interacting with both guests and staff. A keen eye for detail and the ability to work in a fast-paced environment will help you thrive in this role. Additionally, being able to lead by example and maintain a positive atmosphere for both guests and employees is crucial.

We are seeking a dedicated Relationship Officer to join our team in Ghatkopar, Mumbai. This role is essential for building and maintaining positive relationships with clients, ensuring they have a satisfying experience.Key Responsibilities:1. **Client Interaction**: Engage with clients regularly to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty.2. **Relationship Building**: Foster strong relationships by maintaining regular communication, addressing concerns, and offering support, which promotes trust and long-term partnerships.3. **Data Management**: Keep accurate records of client interactions and feedback to identify trends, enabling us to improve service offerings continually.4. **Sales Support**: Assist in identifying upsell and cross-sell opportunities that can benefit clients while driving business growth.5. **Reporting**: Prepare reports on client interactions and suggestions for improvements, which will help in strategic decision-making.Required Skills and Expectations:The ideal candidate will have 1 to 3 years of experience in customer service or a related field. A minimum of a 12th-grade education is required, and candidates must be male due to specific team dynamics. Effective communication skills are crucial, along with a friendly demeanor to connect well with clients. Candidates should be proactive, detail-oriented, and able to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced environment is essential for success in this position

We are looking for a Sales Coordinator to join our team in Malad West. The ideal candidate should have 1 to 5 years of experience and must have completed at least 12th grade. This full-time role requires a dedicated and organized individual who can handle various sales support tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team by preparing sales reports and processing orders, ensuring smooth operation and timely completion of tasks.- **Customer Coordination:** Communicate with customers to address inquiries and provide updates on their orders, maintaining a high level of customer service.- **Database Management:** Maintain accurate records of sales data and customer information in the database, enabling efficient tracking and follow-up.- **Scheduling Meetings:** Organize and schedule meetings for the sales team with clients and partners, contributing to effective time management.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure that all sales activities are aligned with company goals.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills, with the ability to engage professionally with clients. Proficiency in Microsoft Office, especially Excel and PowerPoint, is essential for preparing reports and presentations. The ability to multitask and prioritize effectively is crucial, as is a detail-oriented mindset to ensure accuracy in all tasks. A positive attitude and a willingness to learn will contribute significantly to success in this role. Female candidates are preferred for this position.

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

As a Ground Staff member, your primary role will be to ensure smooth operations at the airport. You will be the face of the airline, assisting passengers and maintaining safety and efficiency.**Key Responsibilities:**- **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.- **Customer Service**: Address passenger inquiries and provide solutions to any issues that arise, promoting a positive image of the airline.- **Baggage Handling**: Safely manage and transport baggage to and from the aircraft, ensuring that all luggage is delivered on time.- **Safety Checks**: Conduct safety inspections on the check-in area and boarding gates, ensuring compliance with airport safety regulations.- **Coordination with Teams**: Work closely with various teams, such as security and flight operations, to keep flights on schedule and support overall airport operations.- **Emergency Preparedness**: Be trained and ready to respond to emergencies, following established protocols to ensure passenger safety at all times.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade education and be willing to learn. Good communication skills in English and Hindi are essential for interacting effectively with passengers. A friendly and approachable attitude is necessary to help maintain a positive environment at the airport. Candidates should be able to work in a fast-paced setting and follow instructions carefully. Basic knowledge of customer service principles will be an advantage. Freshers are encouraged to apply, as on-the-job training will be provided.

We are looking for a creative and passionate female Fashion Designer based in Mumbai who has 0 to 2 years of experience. The ideal candidate will have a diploma in fashion design and will work from home, bringing innovative ideas to life in the world of fashion.Key responsibilities include:1. **Design Development**: Create unique clothing and accessory designs, focusing on current trends and customer preferences. You will sketch ideas, select fabrics, and develop styles.2. **Market Research**: Stay updated on fashion trends, competitor products, and customer feedback. This will help you create relevant designs that cater to our target audience.3. **Collaboration**: Work closely with other team members, including production and marketing, to ensure designs are executed as envisioned. Clear communication is key to this process.4. **Technical Specifications**: Prepare detailed technical drawings and specifications for each design. This includes measurements, fabric types, and construction guidelines for production teams.5. **Feedback Integration**: Incorporate feedback from peers and customers to improve designs and ensure they meet quality standards.Required skills and expectations include:A strong knowledge of fashion design principles and tools, along with proficiency in design software. Excellent creativity and attention to detail are essential for producing appealing designs. Strong communication and teamwork skills are important as you will be collaborating with various departments. A passion for fashion and a keen eye for trends will help in effectively contributing to the team

As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.**Key Responsibilities:**- **Handle Customer Queries:** Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- **Provide Solutions:** Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- **Follow-Up:** Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- **Collaborate with Teams:** Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.

Ugraya Mercantile Pvt Ltd is looking for an experienced and dynamic Sales Leader to drive business growth in the HoReCa (Hotels, Restaurants, Cafs/Catering) segment for the brand Vashishti. The ideal candidate will be responsible for developing key accounts, expanding market presence, leading institutional sales initiatives, and building long-term relationships with chefs, purchase managers, distributors, and hospitality groups.Key ResponsibilitiesDevelop and execute sales strategies for the HoReCa segment across assigned territories.Identify and onboard new institutional clients including hotels, cafs, restaurants, cloud kitchens, caterers, and corporate kitchens.Build strong relationships with chefs, procurement teams, F&B managers, and decision-makers.Achieve monthly, quarterly, and annual sales targets and revenue growth.Appoint and manage distributors/dealers for HoReCa business expansion.Conduct product presentations, tastings, and sampling activities for clients.Monitor market trends, competitor activities, pricing, and customer requirements.Coordinate with internal teams including operations, dispatch, finance, and marketing for smooth execution.Ensure timely collections and maintain healthy receivables from clients.Prepare sales forecasts, reports, MIS, and territory development plans.Lead negotiations for pricing, contracts, and annual supply agreements.Participate in exhibitions, trade fairs, and hospitality networking events.Desired Candidate ProfileBachelor

To attend the service call of the existing clients of travel company

We are looking for 20 Fashion Designer Posts in Chennai, Mumbai, Pune, Hyderabad, Kolkata, Puducherry, with deep knowledge in Unique Design, Customer Handling, Fashion Illustration, Draping, Coraldraw, Illumination, Adobe Illustrator, Photoshop, Fashion Designing, Fashion Styling, Cloth Design, Illustrator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma

Hiring for 15 Fashion Designer Jobs in Ahmedabad, Mumbai, Chennai, Kolkata, Bangalore, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Customer Handling, Adobe Illustrator, Illustrator, Multitasking, Apparel Merchandising, Fashion Styling, Draping etc.

Job Openings for 22 Fashion Designer Jobs for Freshers in Bangalore, Mumbai, Pune, Mysore, odisha, having Educational qualification of : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Unique Design, Photoshop, Apparel Merchandising, Customer Handling, Illumination, Fashion Illustration, Coraldraw, Draping, Fashion Designing, Cloth Design, Adobe Illustrator etc.

Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559

We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER

We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER WILL CONTACT YOU SOON