100

Customer Service Associate Job Vacancies in Pune

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Looking For Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Baner Pune
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO
We are seeking a Customer Service Associate to join our team in Baner, Pune. The ideal candidate will have 1 to 3 years of experience and a post-graduate degree, bringing strong communication and problem-solving skills to provide excellent service to our customers. Key Responsibilities:1. **Customer Support:** Respond to customer inquiries via phone, email, and chat, providing timely and accurate information to enhance customer satisfaction.2. **Issue Resolution:** Address customer complaints and issues compassionately and efficiently, working to resolve problems and ensure a positive experience.3. **Product Knowledge:** Maintain a good understanding of our products and services to help customers make informed decisions.4. **Documentation:** Accurately record customer interactions and maintain detailed logs of inquiries and resolutions for future reference.5. **Collaboration:** Work closely with team members and other departments to share feedback and improve processes and customer experiences.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively engage with customers. Attention to detail is important for accurately capturing customer information and resolving issues. The ability to work in a team environment and a strong customer-oriented attitude are essential. We expect a proactive approach to problem-solving and the willingness to learn and adapt in a fast-paced work environment.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
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  • 0 - 5 yrs
  • Pune
Customer Relationship Domestic BPO Customer Care Cons
We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Non Voice Process Chat Support Email Support Customer Care Associate Multi Tasking Staff
Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Customer Service Associate - Freshers

Ashwakala Solutions Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
English Language Hindi BPO BPO Operations
As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
Domestic BPO BPO Sales Voice Process Tele Caller Customer Relationship BPO Operations
Customer Service Executive Aaltruist Location: E-space A3 Building, 4th Floor, Wadgaon Sheri Road, Opposite Mantri IT Park, Viman Nagar, Pune 411014 Shift: Pure Day Shift Working Days: 6 Days a Week 1 Rotational Off Incentives: Unlimited Performance-Based Incentives________________________________________About the RoleWe are looking for energetic and passionate individuals to join our growing Customer Service team at Aaltruist. If you are eager to kick-start your career, enjoy communicating with people, and want to grow in a dynamic work environment this is the perfect opportunity for you!________________________________________Key Responsibilities Handle customer interactions professionally over calls. Provide accurate information and assistance regarding products/services. Maintain customer satisfaction through effective communication and problem-solving. Achieve daily and monthly performance targets.________________________________________Requirements Education: 12th Pass / Graduate / Undergraduate Languages: Fluent in Marathi, Hindi, and basic English Experience: Freshers and experienced candidates are welcome Skills: Good communication, patience, and a positive attitude________________________________________Perks & Benefits Full-time, stable job with growth opportunities Friendly and supportive work culture Attractive incentives and recognition programs________________________________________Walk-In Interview Details Venue:E-space A3 Building, 4th Floor, Wadgaon Sheri Road,Opp. Mantri IT Park, Viman Nagar, Pune 411014
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Jobs by Popular Location

Customer Relationship Guest Services Customer Management Guest Representative Guest Handling Guest Service Officer Passenger Support Airport Passenger Service Associate Back Office Officer 12th Pass Freshers BPO Sales Marketing
Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.
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  • 0 - 1 yrs
  • Pune
Customer Care Cons Customer Relationship International BPO Domestic BPO Customer Guidance Chat Process
We are looking for 3 Customer Care Associate Posts in Pune, with deep knowledge in Customer Care Cons, Customer Relationship, International BPO, Domestic BPO, Customer Guidance, Chat Process and Required Educational Qualification is : Higher Secondary
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Looking For Customer Service Associate

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
Good Communication Skills International Voice Process
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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Opening For Customer Care Associate

Credence Resource Management

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
International BPO Voice Process
WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-KharadiContact:8010478165
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Customer Care Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Customer Service Customer Care Associate
Customer Care Associate- able to handle international calls
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Customer Service Associates

Ebix Cash Global Services

Customer Relationship Customer Service Interpersonal Skills Voice Process Service Marketing Inbound Process
Customer Service Associates- Outbound Tellecalling Sales
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Customer Service Associates

Careergenix consultancy LLP

Customer Care
TME (Telemarketing Executive Work From Office)Location: -PuneAge: 18- 35Salary: Up to 22kEducation: Graduate pass outExperience: 0-3 years exp can applyResponsibility: Data will be given, need to make outbound calls and sell JD services. Preferable Should have at least 1 year of experience in sales with excellent communication skills.Skill Set Needed:- Go getter attitude Basic knowledge of methods involved in promoting, and selling products or services Outbound calling or sales experience would be an added advantage. Good Convincing Skills Basic Computer Knowledge English, Hindi & Marathi Only Female can applyDocuments1. Aadhar Card, Pan Card, Education marksheet
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Pune
Customer Care Executive
Job Responsibilities Identifying and generating new business leads. Maintaining and developing a strong relationship with the clients. Understanding the needs and objectives of the clients. Answering clients' questions in a professional manner. Making sure all the processes are in accordance to the company regulations. Job Requirements Excellent interpersonal, problem-solving, and analytical skills. Well-organized and detail-oriented. Ability to work well with a range of individuals. Ability to remain focused in a fast-paced environment. A customer-oriented and hardworking individual. Ability to deal with different personalities as and when required.
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Customer Care Associate (Full Time)

Levi Strauss India Pvt Ltd

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Pune
Sales Retail Retail Executive Customer Care Associate
Requirement for Customer Care Associate. Candidate Should have Good Communication Skill.
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Customer Service Associate

Standard Job Pvt Ltd.

Service Engineer Technician Customer Service
We are looking for 15 Customer Service Associate Posts in PuneKoregaon Park, with deep knowledge in Service Engineering, technician and Required Educational Qualification is : Diploma
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Customer Support Associate

Krsnaa Diagnostics Ltd

  • 1 - 6 yrs
  • Chinchwad Pune
Communication Skills Customer Support
Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements. Complete daily call targets in a timely manner. Maintain customer data in CRM. Lead conversion. To write down important information provided by the customer and follow up with them on a regular basis.
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Customer Support Associate

DBS Mintek Pvt.ltd

  • 0 - 1 yrs
  • Pune
Microsoft Excel Customer Support
We are seeking a highly motivated and customer - oriented and customer support associate as a customer support associate you will be responsible for providing exceptional customer service to our clients through phone , email, and chat support
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Customer Care Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Service Customer Care Customer Support
Customer Care Associate - to handle international calls
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Customer Care Associate (Full Time)

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Care Customer Service Customer Associate
handling international calls
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Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Service Customer Care Associate
handling international calls
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