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Customer Care Executive Job Vacancies in Chennai

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Customer Service Executive - Freshers

Appasamy Associates private limited

  • Fresher
  • 3.0 Lac/Yr
  • Chennai
Digital Communication
As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.**Key Responsibilities:**- **Customer Assistance:** Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- **Problem Resolution:** Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- **Product Knowledge:** Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- **Documentation:** Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- **Team Collaboration:** Work closely with other departments to improve customer experience and escalate any significant issues when necessary.**Required Skills and Expectations:**A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.
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Hiring Fresher / Air Ticketing Executive / 10th Pass

Aviation Job Placement Company

  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Chennai
Ground Operation Ground Management Passport Checking Ticket Checking Staff Ticket Booking Computer Operator Ticketing Executive Air Hostess Human Resource Customer Care
Urgent Hiring For Air-TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location - Chennai,Work Experience - Fresher & 3 years
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Customer Care Executive Jobs For Freshers - Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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Jobs by Related Category

Customer Care Executive Jobs For Freshers - Chennai

Propel Finways Insurance Marketing Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kodambakkam Chennai
Good Communication Sales
What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities
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Looking For Retail Sales Executive

Samrat Houseware Pvt Ltd

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Chennai
Retail Sales Customer Handling Direct Sales
We are looking for a dedicated Retail Sales Executive to join our team in Chennai. In this role, you will be responsible for promoting and selling our products to customers while providing exceptional service.**Key Responsibilities:**- **Engage Customers**: Greet and assist customers in finding products, ensuring they have a satisfying shopping experience.- **Product Knowledge**: Maintain a thorough understanding of the products and services offered, enabling you to provide accurate information and recommendations to customers.- **Achieve Sales Targets**: Work diligently to reach daily and monthly sales goals by actively selling products and upselling where appropriate.- **Manage Inventory**: Help in stocking shelves and organizing products to ensure that the store displays are appealing and well-maintained.- **Handle Transactions**: Process customer purchases accurately and efficiently at the cash register, ensuring a smooth checkout process.- **Customer Feedback**: Gather feedback from customers about their experiences and relay valuable insights to management for improving services.**Required Skills and Expectations:**A successful candidate should have 3 to 5 years of experience in retail or sales environments. Good communication and interpersonal skills are essential, as you will be interacting with diverse customers daily. You should be comfortable working in a team and have a positive attitude towards sales. Strong problem-solving skills are important for addressing customer inquiries and concerns effectively. Being punctual and committed to your work hours is expected in this full-time role, which requires working from the office.
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Customer Support Executive Jobs For B.A Freshers

Munssi AI

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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Telephonic For Airport Executive Jobs (Freshers)

Career Compass

  • Fresher
  • 11.0 Lac/Yr
  • Chennai
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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Jobs by Popular Location

Hiring Fresher / Airport Customer Service Associate / B.A

PTC Aviation

  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Airport Customer Care Executive
Aviation Customer Care Executive:ApplyWe are looking for a Customer Care Executive The role involves handling enquiries, maintaining accurate records in databases, spreadsheets, and internal systems, and providing excellent customer support. With a collaborative work environment and clear growth opportunities, the position offers an in-hand salary of 12,000 - 20,000 per month, based on experience and performance.
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Customer Service Executive - Nungambakkam Chennai

Recruation Placement Consultancy

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Nungambakkam Chennai
Customer Care Executive Customer Handling Executive Customer Service Executive
Job description:Job Title: Customer service executiveLocation: Nungambakkam, Chennai - 600034Job Type: Customer supportWorking Hours:- 7:00 AM - 10:00 PM (9 hours a day)- 6 days a week- Female candidates will not work after 8:00 PM- Rotational week-offExperience:- Minimum 6 months as a tele-caller in a Call Center (preferable)- Non-voice experience can also be consideredLanguage Skills:- English (fluency is a must)- One or more Regional languages ( Telugu or Malayalam )- fluent English plus one Regional language is PreferredEducation:- Graduates are welcome (but not mandatory)Salary:- Maximum take-home salary: 20,000 (based on experience and languages known)Joining Date:- Immediate joiners will be given preferenceJob Types: Full-time, PermanentLanguage:Malayalam (Required)Tamil (Required)English (Required)Telugu (Required)
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Inside Sales Executive – Hindi Mandatory Freshers

Cynosure Corporate Solutions

  • 0 - 3 yrs
  • Chennai
Inside Sales Hindi Communication Lead Conversion Cold Calling Customer Handling Sales Pitching Negotiation Skills CRM Handling Follow-ups
The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach
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Cabin Crew Jobs For Freshers - Chennai

Cloud Careers Services

  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Chennai
Excellent Communication Interpersonal Skills Customer Support Hospitality Skills Problem Solving Manpower Handling Decision-Making Ability Teamwork Co-ordination Grooming Presentation Skills Ground Staff Cabin Crew Air Ticketing Executive Flight Attendant
Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances
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Front Office Executive Fresher

Arich infotech pvt. Ltd.

  • Fresher
  • Female
  • Chennai
Data Management Microsoft Office Customer Service Receptionist Activities Telephone Handling Convincing Power Written Communication Interpersonal Skills Front Desk Administrative Skills Basic Computer Skills Presentable
Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.
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Walk-In Interview For Customer Relationship Executive - Porur Chennai

Zorrofit

  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Porur Chennai
Strategic Communication Handling Customer Queries MS-excel Good Communication Skills Problem Management
Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958
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Looking For Spares Executive

Surpassing HR Solutions Pvt Ltd

  • 0 - 3 yrs
  • Chennai
Spare Parts Identification Team Collaboration Stock Control Inventory Management Problem Solving Parts Ordering Purchasing Technical Knowledge Customer Service Quality Control Reporting
We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.**Key Responsibilities:**- **Inventory Management:** Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- **Order Processing:** Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- **Supplier Coordination:** Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- **Documentation:** Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- **Quality Control:** Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.
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Looking For Customer Support Executive (Female Candidates Preferred)

ISRAP

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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Customer Support Executive (Freshers) Chennai

MY MONEY MANTRA

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
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Hiring For Customer Support Executive

Alitemat Technology

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Saidapet Chennai
Customer Service Domestic BPO Telephone Handling Good Communication Skills Malayalam Telugu Kannada Communication
This is in reference to our discussion in regards to the current open Mandates with Marketsof1. We are open to hire candidates with a minimum 6 months Sales experience ( telesales preferably ), Customer Support Executives with minimum 6 months experience .Language Preference : Malayalam, Kannada, Telugu and hindiSalary ranges between 15k to 35k ( Net Take Home ) plus Incentives. Location : Saidapet(little mount),Guindy Statutory benefits - ESIC, PF applicable for all hiresInsurance covered for Self and FamilyExcellent work Culture built with monthly Rewards and Recognition.
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Opening For Customer Care Executive

Preethi Kitchen Appliances

  • 0 - 5 yrs
  • Velachery Chennai
Customer Handling Customer Management Customer Support Call Center
Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.
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Customer Support Executive - Freshers

VeeTee Technologies Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Chennai
Customer Service
Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalismIdentify common customer issues and suggest improvements to enhance the customer experience.Calling valuable customers and generating leads.
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Female - Fresher - Sales Support Executive - Thiruninravur Chennai

ISRAP

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Basic Computer Skills Data Entry Backend
We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.
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Opening For Back Office Executive

ISRAP

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Thiruninravur Chennai
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Basic Computer Skills Data Entry Backend
Job Openings for 50 Back Office Executive Jobs for Freshers in Thiruninravur, Chennai, having Educational qualification of : Diploma, Professional Degree with Good knowledge in Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Typing Skills, Basic Computer Skills, Data Entry, Backend etc.
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Freshers For Customer Support Executive - Chennai

Munssi AI

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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Customer Support Executive Jobs For Freshers - Chennai

MY MONEY MANTRA

  • 0 - 5 yrs
  • Aminjikarai Chennai
MS Excel Basic Computers Written English English Spol Inbound Calls Good Communication Skills Customer Service
Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.
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Hiring Fresher / Customer Care Executive / B.A

PTC Aviation

  • Fresher
  • 3.3 Lac/Yr
  • Chennai
Communication Skills Interpersonal Skills
As a Customer Care Executive in Chennai, you will play a vital role in ensuring customer satisfaction and providing excellent service. This full-time position is perfect for freshers who are eager to start their careers in customer support. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer customer questions and resolve issues through various channels such as phone, email, and chat to provide quick and effective support.- **Provide Product Information:** Educate customers about the companys products and services, helping them to understand how to use them effectively.- **Manage Customer Complaints:** Address and resolve complaints promptly and professionally, ensuring that customers feel valued and heard.- **Document Interactions:** Maintain accurate records of customer interactions and feedback to help improve processes and enhance service delivery.- **Collaborate with Team Members:** Work closely with other departments to ensure seamless communication and to resolve customer issues efficiently.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and effectively both verbally and in writing.- Problem-solving abilities: You will need to think critically and provide solutions to customer issues promptly.- Customer-focused mindset: A genuine interest in helping customers and a commitment to providing exceptional service are essential.- Basic computer skills: Familiarity with common software applications and the ability to learn new systems quickly is important.- Team player: You should be able to work collaboratively with others and contribute positively to the team environment.
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Presales Executive - Chennai

Cynosure Corporate Solutions

  • 1 - 4 yrs
  • Chennai
C2C Presales Telecalling Lead Qualification Customer Handling Site Visit Coordination Communication Skills MS Office CRM
Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures
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Opening For Customer Support Executive

Cynosure Corporate Solutions

  • 1 - 5 yrs
  • Chennai
Communication Product Knowledge Computer Literacy Customer Handling
Key Responsibilities:Conducting outbound calls to potential customers and educating them about our home services.Building and maintaining a strong relationship with customers by providing excellent service and addressing their needs.Keeping track of customer inquiries and following up on leads to ensure a high conversion rate.Identifying potential clients and generating leads through market research and networking.Meeting daily, weekly, and monthly sales quotas.Assisting customers in scheduling appointments and resolving any issues they may have.Maintaining accurate records of calls and sales in our CRM database.Collaborating with the sales team and providing them with customer feedback to improve our services.Requirements:High school diploma or equivalent.1 years of experience in a similar role, preferably in the home services industry.Strong communication and interpersonal skills.Ability to persuade and influence customers.Proficient in using CRM tools and MS Office.Good negotiation and sales skills.Organized, self-driven, and able to work in a fast-paced environment.Bilingual candidates are preferred.
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10th Pass Freshers For Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Offline Data Entry Computer Operator Passport Checking Ticket Booking Ticketing Executive Back Office Assistant Customer Care Man Management
Key responsibilities:1. Handle ticket reservations: Assist customers in booking tickets for flights, ensuring accuracy in booking details and providing necessary information.2. Process ticket sales: Issue tickets, collect payments, and provide receipts to customers in a timely and efficient manner.3. Resolve customer inquiries: Address customer concerns and questions regarding ticketing, flight schedules, cancellations, and refunds.4. Coordinate with airlines: Communicate with airline representatives to check seat availability, confirm reservations, and manage ticketing procedures.5. Maintain booking records: Update and maintain accurate records of ticket sales, reservations, and customer information for future reference.Required skills and expectations:1. Strong communication skills: Ability to effectively communicate with customers, colleagues, and airline representatives in a clear and professional manner.2. Attention to detail: Demonstrate accuracy and precision in handling ticket reservations, sales transactions, and customer information.3. Basic computer skills: Proficiency in using ticketing software, online booking platforms, and Microsoft Office applications.4. Customer service orientation: Prioritize customer satisfaction, actively listen to customer needs, and provide solutions to their inquiries.5. Ability to work under pressure: Manage multiple tasks efficiently, handle customer inquiries promptly, and work effectively in a fast-paced environment.
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Openings For Air Ticketing Executive || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Offline Data Entry Computer Operator Ticketing Executive Passport Checking Ticketing Staff Customer Care Man Management Ticket Checking Staff
Urgent Hiring For Ground Staff Air-Ticketing Job Location- Chennai Salary Package - 30 k to 35 k Interview Timing 10 am to 6 pmJob Profile - Ground Staff Air-Ticketing
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Interview For Ground Staff || 10th Pass - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Offline Data Entry Back Office Assistant Computer Operator Ticketing Executive Customer Care
Urgent Hiring For Ground Staff Airport interview Timing 10am to 6pmSalary Package 30000 to 35000Job Location All Over IndiaWork Experience Fresher Skills Data Entry Computer Operator Passport Cheking
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