Customer Care Executive Job Vacancies in Chennai

Sales & Operations Executive (2-5 yrs) - Chennai (Avadi): Manage travel sales, enquiries, itineraries, bookings and trip operations while achieving sales targets and delivering excellent customer service.

Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification

MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

Very urgent openings in Home appliances Work Location:Chennai (Velecherry) Customer care Executive: 6

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- Resolve Issues: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- Maintain Customer Records: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- Provide Product Information: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- Follow Up with Customers: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.Required Skills and Expectations:We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.

We are seeking a dedicated Transport Executive to join our team in Chennai. The ideal candidate should have 5 to 11 years of relevant experience, along with a background in B.A or B.B.A. This full-time role requires working from the office and is open exclusively to male candidates.Key Responsibilities:- Manage Transport Operations: Oversee daily transport activities to ensure efficient and timely transport of goods and personnel.- Coordinate Logistics: Work closely with suppliers and clients to schedule and track deliveries, ensuring all logistics operations flow smoothly.- Ensure Compliance: Monitor transport processes to ensure adherence to safety and regulatory requirements, minimizing risks during operations.- Optimize Routes: Analyze and determine the most efficient transportation routes to reduce costs and time during delivery.- Maintain Records: Keep accurate records of transportation activities, including vehicle maintenance, driver schedules, and delivery logs for reporting purposes.- Communicate Effectively: Liaise with various departments, drivers, and external stakeholders to facilitate seamless transport solutions.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Effective communication skills are essential for coordinating with teams and external partners. Additionally, candidates should be adept in problem-solving and possess a solid understanding of logistics and transport management. Proficiency in using relevant software and tools is also expected. The ideal candidate should have a proactive attitude and the ability to work well under pressure, ensuring all transport operations run smoothly.

Customer service duties in a haulage or transport company usually focus on coordinating shipments, resolving operational issues and ensuring smooth delivery operation. Employee should be able to handle customer enquiries via phone, email and whatsapp. Updating customers on shipment status and delivery timing. Coordinate container movements and port related matters. Manage booking request and transport arrangements. Employees must be fluent in English able to undrstand and write english.

*WE ARE HIRING - TELECALLER EXECUTIVE* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24https://share.google/9CXXSef74Yl2JoPfN*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them

As a Retail Sales Executive, you will play a crucial role in delivering an excellent shopping experience to our customers. You will be responsible for understanding customer needs and providing them with products that meet those needs, all while achieving sales goals and contributing to a positive workplace.Key Responsibilities:- Customer Service: Engage with customers to understand their requirements and assist them in finding suitable products, ensuring they feel valued and satisfied with their shopping experience.- Sales Support: Actively promote and sell products by providing detailed information and guidance, aiming to meet or exceed sales targets set by the management.- Product Knowledge: Maintain a strong knowledge of the products offered, including features, prices, and promotions, enabling you to provide accurate information to customers.- Inventory Management: Assist in managing stock levels by monitoring inventory and reporting shortages or overstock situations to ensure a consistent product supply.- Visual Merchandising: Help keep the store neat, organized, and visually appealing to attract customers, adhering to company guidelines for product placement and display.- Transaction Handling: Process sales transactions efficiently and accurately, ensuring a smooth checkout experience for customers.Required Skills and Expectations:- Strong communication and interpersonal skills to effectively assist customers and work with team members.- Basic math skills for handling cash transactions and processing sales accurately.- A positive attitude and high energy to create a welcoming environment for customers.- Ability to work in a fast-paced retail environment while managing time efficiently.- Previous experience in retail or sales is preferred but not mandatory; enthusiasm and a willingness to learn are essential.

As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.Key Responsibilities:- Customer Assistance: Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- Problem Resolution: Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- Product Knowledge: Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- Documentation: Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- Team Collaboration: Work closely with other departments to improve customer experience and escalate any significant issues when necessary.Required Skills and Expectations:A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.