Hiring Fresher / Cabin Crew / 12th Pass

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.

Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.

Key Responsibilities

1. Passenger Safety

Conduct pre-flight safety inspections of the aircraft cabin.

Check emergency equipment before every flight.

Ensure safety equipment is functional and accessible.

Verify emergency exits remain unobstructed.

Demonstrate safety procedures before takeoff.

Ensure passengers comply with safety regulations.

Monitor cabin security throughout the flight.

Handle emergency situations calmly and efficiently.

Administer first aid when required.

Coordinate emergency evacuation if necessary.

2. Passenger Service

Welcome passengers professionally.

Assist passengers during boarding.

Help passengers locate assigned seats.

Assist with cabin baggage storage.

Provide assistance to elderly passengers, children, and passengers with disabilities.

Offer special assistance to pregnant passengers.

Resolve passenger concerns courteously.

Maintain a positive travel experience.

3. Food & Beverage Service

Prepare meal carts.

Serve meals and refreshments.

Offer beverages according to airline service standards.

Handle special meal requests.

Monitor passenger dietary requirements.

Maintain food hygiene standards.

Collect used trays after meal service.

Manage onboard inventory.

4. Cabin Management

Ensure cabin cleanliness.

Monitor lavatory cleanliness.

Maintain cabin temperature and lighting.

Secure cabin before takeoff and landing.

Conduct regular cabin checks.

Assist passengers during turbulence.

Ensure seat belts are fastened when required.

5. Emergency Responsibilities

Respond to fire emergencies.

Handle decompression situations.

Manage medical emergencies.

Perform CPR if trained.

Use emergency equipment correctly.

Guide passengers during emergency landings.

Manage security threats.

Coordinate with cockpit crew during emergencies.

6. Documentation

Complete flight reports.

Record onboard incidents.

Prepare inventory reports.

Report passenger complaints.

Submit lost-and-found reports.

Record medical incidents.

Maintain accurate service records.

7. Customer Care

Handle customer complaints professionally.

Resolve service issues promptly.

Provide information regarding flight schedules.

Assist with missed connections.

Offer special attention to VIP passengers.

Support nervous or anxious passengers.

Maintain excellent customer satisfaction.

8. Teamwork

Coordinate with pilots.

Work closely with fellow cabin crew.

Assist ground staff during boarding.

Coordinate with catering teams.

Support maintenance staff when necessary.

Participate in crew briefings and debriefings.

Daily Duties

Before Flight

Attend pre-flight briefing.

Review flight information.

Check weather updates.

Verify passenger information.

Inspect safety equipment.

Prepare cabin.

Check catering supplies.

Ensure emergency equipment is operational.

During Boarding

Welcome passengers.

Verify seating.

Assist with luggage.

Help special-needs passengers.

Conduct safety checks.

Ensure cabin readiness.

During Flight

Conduct safety demonstrations.

Serve meals and beverages.

Respond to passenger requests.

Monitor cabin safety.

Perform regular cabin inspections.

Handle emergencies if required.

After Landing

Assist passengers during disembarkation.

Inspect aircraft cabin.

Complete documentation.

Report incidents.

Secure company equipment.

Required Qualifications

Educational Qualification

10+2 (Higher Secondary) minimum.

Diploma or Bachelor's degree preferred.

Cabin Crew or Hospitality certification is an advantage.

Preferred Skills

Technical Skills

Aviation safety procedures

Emergency response

First aid and CPR

Passenger handling

Cabin equipment operation

Food and beverage service

Aviation regulations

Documentation

Soft Skills

Excellent communication

Customer service orientation

Teamwork

Leadership

Time management

Problem-solving

Decision-making

Patience

Adaptability

Professional appearance

Positive attitude

Stress management

Conflict resolution

Cultural awareness

Physical Requirements

Good overall health and physical fitness.

Ability to stand and walk for extended periods.

Ability to lift and store cabin baggage.

Good vision (corrected vision acceptable as per airline policy).

Ability to swim (required by many airlines).

No visible tattoos or piercings where prohibited by airline policy.

Professional grooming standards.

Working Conditions

Rotational shifts.

Domestic and international flights.

Night duties.

Weekend and holiday work.

Long flying hours.

Jet lag and changing time zones.

Frequent travel.

Equipment Used

Safety and emergency equipment

Public address (PA) system

Interphone

Meal carts

First aid kits

Fire extinguishers

Automated External Defibrillator (AED)

Emergency slides and life jackets

Key Performance Indicators (KPIs)

Passenger satisfaction scores

Safety compliance

On-time cabin readiness

Service quality

Complaint resolution

Emergency preparedness

Grooming and professionalism

Team performance

Accuracy of flight documentation

Career Progression

Cabin Crew / Flight Attendant

Senior Cabin Crew

Lead Cabin Crew

Cabin Supervisor

Purser / Cabin Manager

In-Flight Service Manager

Cabin Crew Trainer

Quality & Safety Auditor

Base Manager

Cabin Services Manager

Salary (India - Approximate)

Fresher: ₹25,000-₹45,000 per month

Experienced (2-5 years): ₹45,000-₹80,000 per month

Senior Cabin Crew: ₹80,000-₹1,50,000+ per month

International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

• Experience

  0 - 6 Years

• No. of Openings

  280

• Education

  12th Pass

• Role

  Cabin Crew

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Min Age

  18 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  Mumbai