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Customer Service Associate Jobs

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Customer Service Associate (3-9 Years)

World Overseas services LLP

Customer Service Associate Customer Support Customer Care Specialist Customer Care Assistant Customer Care Engineer Customer Care Retail Customer Service Associate Customer Care Consultant
As a Customer Care Associate, your primary role will be to ensure customers have a positive experience with our products and services. You will assist them through various communication channels and provide solutions to their queries. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and resolve issues in a timely manner.- **Problem Solving:** Analyze customer concerns and provide effective solutions while ensuring satisfaction and maintaining a positive company image.- **Product Knowledge:** Stay updated with the latest product knowledge to offer accurate information and assist customers effectively.- **Record Keeping:** Document customer interactions and feedback thoroughly in our system, ensuring that all communications are logged and tracked.- **Collaboration:** Work with other departments to resolve customer issues that may require assistance from product or technical teams.- **Follow-Up:** Ensure timely follow-up on customer queries to ensure their issues have been resolved to their satisfaction.**Required Skills and Expectations:**You should have between 3 to 9 years of relevant experience in customer service roles. A diploma is required for this position. You must possess excellent communication skills, both verbal and written, and be able to articulate solutions clearly. Strong problem-solving skills are essential, along with the ability to work well under pressure. A collaborative mindset is crucial, as you will often need to work with teammates to resolve complex issues. Proficiency in using customer service software and tools will be an advantage. Lastly, a friendly and patient demeanor when dealing with customers is expected.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
As a Customer Care Associate located in Thoraipakkam, you will play a key role in ensuring customer satisfaction and providing support for various inquiries. This is a full-time position suitable for those with little to no experience but a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer queries via phone, email, or chat in a friendly and efficient manner to provide accurate information and resolve issues.- **Maintain Customer Records:** Document customer interactions accurately in the system to ensure all information is up-to-date and can be referenced when needed.- **Assist in Problem Resolution:** Identify and troubleshoot customer concerns, offering solutions or escalating issues to the appropriate departments as necessary.- **Follow Up on Customer Feedback:** Engage with customers to gather and understand feedback, ensuring they feel heard and valued, and report this information to enhance services.- **Team Collaboration:** Work closely with team members and supervisors to share knowledge and improve overall customer service processes effectively.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Effective communication skills are essential, enabling clear interaction with customers. A positive attitude and a willingness to learn are important, as you will be adapting to various situations. Basic computer skills and familiarity with customer service software will be advantageous. We look for individuals who are empathetic, patient, and keen to provide excellent service, contributing to a supportive and friendly work environment.
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  • 0 - 1 yrs
  • Gurgaon
Domestic BPO Customer Relationship Chat Support Non Voice Process BPO Non Voice
Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • Fresher
  • 4.0 Lac/Yr
  • Koloriang
Customer Relationship Passenger Handling Airport Ticketing Airport Operation
As an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring a pleasant and efficient travel experience. Your role involves helping customers with check-in, ticketing, and other inquiries at the airport in Koloriang, India.Key Responsibilities:1. **Customer Assistance**: Greet passengers and assist them with check-in procedures, baggage handling, and boarding processes to ensure they have a smooth journey.2. **Information Delivery**: Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport effectively.3. **Problem Resolution**: Address any issues or concerns raised by customers, collaborating with other staff to find quick and satisfactory solutions.4. **Ticketing Support**: Help passengers with ticket purchases, changes, and cancellations, ensuring they understand the company policies and procedures.5. **Safety and Security Compliance**: Follow safety and security protocols while assisting customers and maintaining a secure environment within the airport.Required Skills and Expectations:To succeed in this role, candidates must exhibit strong communication skills and a friendly demeanor, making every interaction pleasant. Basic computer skills are necessary for handling electronic systems used in ticketing and information management. A willingness to work in a fast-paced environment and adaptability to changing situations are vital. Candidates must be reliable, punctual, and able to collaborate with team members to enhance overall customer service at the airport. Freshers are encouraged to apply, as on-the-job training will be provided.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Airoli Navi Mumbai
BPO Operations International BPO
Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace
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Customer Care Associate - Full Time

Delaney HR Services Pvt Ld

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
International BPO Domestic BPO Voice Process
Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Turbhe Midc Navi Mumbai
Telugu Kannada Telecaller Customer Care Cons Customer Relationship Domestic BPO BPO Non Voice Customer Guidance BPO
We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Thane West
Customer Care International Process Voice Process BPO KPO US Process International BPO
We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO
We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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Airport Customer Service Associate - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bagdogra Darjeeling
Ground Staff Activities Airport Customer Service
We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.**Required Skills and Expectations:**- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction. This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Support Voice Process Customer Service Customer Care
Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Mohali Sector 78
Communication Skills Customer Relationship
We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- **Issue Resolution:** Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- **Product Knowledge:** Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- **Record Keeping:** Document customer interactions and feedback in our database for quality assurance and service improvement.- **Team Collaboration:** Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.**Required Skills and Expectations:**- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.
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Delivery Associate (Freshers) Sambalpur

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Sambalpur
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a Delivery Associate to join our team in Sambalpur. This role is ideal for individuals who are motivated and eager to work in a fast-paced environment. The successful candidate will ensure timely and safe deliveries while providing excellent customer service.**Key Responsibilities:**- **Deliver Packages:** Safely transport and deliver packages to various locations, ensuring accuracy and timeliness.- **Plan Routes:** Use navigation tools to plan the best routes for efficient deliveries, minimizing delays and maximizing productivity.- **Maintain Vehicle:** Ensure the delivery vehicle is clean and well-maintained, reporting any issues to the supervisor promptly.- **Customer Interaction:** Communicate effectively with customers when making deliveries, providing them with information as needed and maintaining a positive attitude.- **Document Deliveries:** Keep accurate records of deliveries made, including signatures and any issues that may arise during the delivery process.**Required Skills and Expectations:**- Candidates should have completed their 12th grade.- A valid driver's license is essential, and experience in driving is preferred but not mandatory.- Strong communication skills are vital to interact with customers and resolve any issues.- The candidate must be organized and detail-oriented to manage deliveries efficiently.- A strong sense of responsibility and reliability is expected, as this role requires adherence to delivery schedules and safety protocols.We welcome young, committed, and energetic male candidates to apply for this full-time position.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Siliguri
Chat Support BPO Customer Care Cons
We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- **Provide Product Information:** Educate customers about our products and services, helping them make informed choices that meet their needs.- **Resolve Issues:** Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- **Maintain Records:** Accurately document customer interactions and feedback in our system to help improve our services and products.- **Collaborate with Team:** Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Bangalore
Customer Care Lead Generation Problem Solving Strategic Communication
We are seeking a Business Development Associate to join our team in Bangalore. This is a full-time position suitable for candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Market Research:** Conduct research to identify potential markets and industries, helping to target new business opportunities.- **Lead Generation:** Generate and qualify leads through various channels such as networking events, social media, and cold calls, contributing to the sales pipeline.- **Client Outreach:** Reach out to potential clients to introduce our products and services, effectively communicating our value proposition.- **Proposal Development:** Assist in creating proposals and presentations for clients to showcase our offerings and tailored solutions.- **Relationship Management:** Build and maintain strong relationships with existing and prospective clients to foster loyalty and repeat business.- **Sales Support:** Provide support to the sales team by coordinating meetings and managing schedules to ensure smooth operations.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively convey ideas and engage with clients.- A proactive attitude and enthusiasm for learning about business development and sales strategies.- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic environment.- Basic knowledge of market research and lead generation techniques is preferred, though not necessary for entry-level candidates.- Strong organizational skills to manage multiple tasks efficiently and meet deadlines. This role provides an excellent opportunity for individuals looking to grow their careers in business development.
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  • 1 - 3 yrs
  • Jagdalpur
Customer Care Cons Customer Guidance Customer Relationship Merchandise Displays Cash Handling
As a Customer Service Associate located in Jagdalpur, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving skills. Your main responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions and concerns via phone, email, or in-person, providing accurate information and support in a friendly manner.- **Resolving Issues**: Address customer complaints by identifying the problem and working towards a resolution, ensuring that issues are resolved quickly and effectively.- **Maintaining Records**: Keep accurate records of customer interactions and transactions, which helps in tracking progress and ensuring follow-up when necessary.- **Product Knowledge**: Stay informed about company products and services so you can provide relevant guidance and support to customers.- **Collaboration with Teams**: Coordinate with other departments to ensure customer issues are resolved and customer needs are met promptly.To be successful in this role, you should have the following skills and expectations:- **Strong Communication Skills**: You need to express yourself clearly and listen effectively to understand customer needs.- **Problem-Solving Abilities**: A proactive approach to resolving issues will help you assist customers effectively.- **Basic Computer Skills**: Familiarity with standard office software and customer management systems is important for managing records.- **Time Management**: The ability to handle multiple inquiries simultaneously while prioritizing tasks is essential for efficiency.Previous experience of 1 to 3 years in a customer service role will be advantageous. A minimum education level of 12th pass is required for this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. **Assisting Passengers**: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. **Handling Inquiries**: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. **Managing Complaints**: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. **Luggage Service**: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. **Collaboration**: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- **Check-in Assistance**: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- **Baggage Handling**: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- **Providing Information**: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- **Resolving Issues**: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- **Safety and Security Protocols**: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
BPO Operations Domestic BPO International BPO BPO Non Voice
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
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  • 0 - 3 yrs
  • Saheed Nagar Bhubaneswar
Customer Care Customer Service International Call Center Voice Process Customer Support
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO Non Voice Process Chat Support BPO Non Voice Chat Process
Key Responsibilities:1. Respond to customer inquiries via phone, email, and chat.- Assist customers with product information, order status, and issue resolution.2. Handle customer complaints and provide appropriate solutions.- Listen to customer concerns, empathize with their situation, and find a resolution to their problem.3. Input and update customer information in the database.- Ensure accurate and relevant customer data is maintained for future reference.4. Upsell products and services to customers when applicable.- Identify opportunities to recommend additional products or services that may benefit the customer.5. Collaborate with other team members to ensure customer satisfaction.- Work together with colleagues to address complex inquiries and provide a seamless customer experience.Required Skills and Expectations:1. Excellent communication skills in English and Hindi.2. Strong problem-solving abilities to resolve customer issues effectively.3. Patience and empathy when dealing with frustrated or upset customers.4. Basic computer skills to navigate software systems and input customer data accurately.5. Ability to work in a fast-paced environment and multitask effectively.6. Willingness to work flexible hours, including evenings and weekends if required.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Hisar
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing excellent customer service to travelers at the airport in Hisar, India. Your key responsibilities will include assisting passengers with check-in, luggage handling, and boarding procedures, resolving customer inquiries and issues efficiently, and ensuring a pleasant and smooth travel experience for all passengers.To excel in this role, you should have strong communication and interpersonal skills to effectively interact with a diverse range of passengers. Attention to detail is crucial in ensuring accuracy in ticketing and baggage handling procedures. Additionally, the ability to work well under pressure and remain calm in stressful situations is essential in handling any customer complaints or emergencies that may arise. Prior experience in customer service roles is a plus but not required, as training will be provided for candidates with a 10th pass education level. The ideal candidate should be adaptable, patient, and willing to work in a dynamic and fast-paced airport environment.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
Join our team as an Airport Customer Service Associate in Mumbai. You will be responsible for assisting passengers with check-in, baggage handling, flight inquiries, and resolving customer concerns. Your excellent communication skills and attention to detail will ensure a smooth travel experience for all passengers. Ability to work in a fast-paced environment and prioritize tasks efficiently is essential. Previous customer service experience is a plus, but not required. A high school diploma or equivalent is mandatory. If you are a team player with a passion for providing exceptional service, we want to hear from you. Apply now and embark on a rewarding career in the aviation industry.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Communication Computer Airline Customer Service Passenger Handling
As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Shillong
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking
As a Boarding Pass Executive in Shillong, you will play a vital role in ensuring a smooth travel experience for passengers. Your main duties will include managing the issuance of boarding passes and assisting travelers with any inquiries or issues.Key Responsibilities:- **Issuing Boarding Passes**: You will verify travel details, check passengers
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. The ideal candidate is a reliable individual who will manage package deliveries efficiently.**Key Responsibilities:**- **Package Collection:** Gather packages from the office according to the delivery schedule. This involves ensuring all items are accounted for and ready for dispatch.- **Route Planning:** Plan the most efficient routes for deliveries to ensure timely arrival at each destination. This requires knowledge of local roads and traffic patterns.- **Timely Deliveries:** Deliver packages to customers within the specified time frame. This means managing time effectively to meet delivery deadlines.- **Customer Interaction:** Interact courteously with customers upon delivery, ensuring a positive experience. This includes answering any basic questions they may have about their package.- **Record Keeping:** Maintain accurate records of deliveries made. This helps in tracking the status of shipments and solving any potential issues.- **Reporting Issues:** Report any delivery problems, such as damaged items or incorrect addresses, to the supervisor immediately to ensure customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We are looking for someone who is punctual, responsible, and has good communication skills. A valid driving license is essential, and a basic understanding of navigation tools is preferred. Being physically fit is important, as the job involves carrying packages. You should also be ready to work full-time in an office environment. A positive attitude and teamwork approach are key to succeeding in this role.
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