Array ( [0] => customer-care [1] => maharashtra ) 2200+ Customer Care Jobs in Maharashtra,Customer Service Job Vacancies in Maharashtra
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Customer Care Job Vacancies in Maharashtra

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Fresher - Hiring For International Customer Support Executive

Jupitize Staffing and Recruitment

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Proficiency in English BPO Customer Service
Hiring for International Customer Service Voice Process Requires Excellent English Communication SkillsLooking for Immediate JoinersOnly Pune LocationFresher / ExperiencedGraduate / UndergraduateUk / Us / AustralianContact Hr Riya :- 9359182017
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Officer - Customer Support Dept (Female)

Impact HR & KM Solutions

  • 4 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Manager Customer Care Customer Service Manager Customer Service Officer Head Customer Service
We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.
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Openings For Customer Support Executive || Freshers & Experienced

RK Finwise Solution

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Turbhe Navi Mumbai
Email Support Non Voice BPO Non Voice Process Chat Support Customer Support
We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763
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Hiring Fresher / Customer Support Executive / 12th Pass

VVP Healthcare Pvt Ltd

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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Customer Service Associate Jobs For Freshers - Mumbai

Explore360 HR Solutions

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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Looking For BPO Telecaller

Shine Services Group

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Thane West
Outbound Calling Customer Care Domestic BPO BPO Non Voice
Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.
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International BPO Executive || Freshers & Experienced

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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Team Leader Customer Support - Full Time

BusyBee Consultants

  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Mumbai
Multitasking Back Office Processing Call Handling Decision Making Empathy Team Leadership Training and Development Customer Service Conflict Resolution Problem Solving Adaptability Feedback Management Quality Assurance Communication Time Management
We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.
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Jobs by Related Category

Hiring Fresher - Customer Service Associate - Navi Mumbai

Wipro Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Airoli Navi Mumbai
BPO Operations International BPO
Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace
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Walk-In Interview For Back Office Staff (1-3 Years)

Sagar Realtors

  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Virar West Mumbai
Basic Computer Skills Backend Process Coordination Skills Customer Care Backend Local Area Knowledge English Language Marathi Language Camera & Video Skill
We are looking for a dedicated Back Office Staff member to join our team in Virar West, Mumbai. The ideal candidate will support various administrative tasks to ensure smooth operations within the office.
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12th Pass Freshers For Customer Care Executive

Covels Growth Consulting

  • Fresher
  • 4.5 Lac/Yr
  • Mumbai
Customer Care Customer Support Customer Service Customer Communication
We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.
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Walk-In Interview For Customer Care Associate - Full Time

Cogent BPO

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Turbhe Midc Navi Mumbai
Telugu Kannada Telecaller Customer Care Cons Customer Relationship Domestic BPO BPO Non Voice Customer Guidance BPO
We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.
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Customer Service Associate Jobs For 12th Pass Freshers

TalentQuo

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Thane West
Customer Care International Process Voice Process BPO KPO US Process International BPO
We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.
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Hiring Fresher / Ground Staff / 10th Pass

Career Indigo India

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff
We are looking for dedicated Ground Staff to join our team in Mumbai. This role is ideal for individuals seeking to start or advance their career in the aviation industry, with no prior experience necessary.Key Responsibilities:- **Customer Service:** You will assist passengers during their travel experience, ensuring they feel welcomed and supported from check-in to boarding. Excellent communication skills are essential to address inquiries and resolve any issues.- **Check-In Assistance:** You will help passengers with their check-in process, ensuring all necessary documents are in order. Attention to detail is crucial to ensure smooth operations.- **Baggage Handling:** You will manage the loading and unloading of passenger baggage, ensuring that all items are handled with care. This role requires physical stamina and the ability to work in a team.- **Safety and Security Checks:** You will perform safety checks and ensure compliance with airline regulations. A strong sense of responsibility is needed to maintain a secure environment for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and have a strong willingness to learn. Good interpersonal skills and a friendly demeanor are essential for engaging with customers. Candidates must be reliable, punctual, and able to work in a fast-paced environment. Flexibility in work hours is also important to accommodate varying flight schedules.
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Opening For F&B Captain

Altruist Hotel Group

  • 1 - 4 yrs
  • 2.3 Lac/Yr
  • Andheri Mumbai
Food Beverage Order Taking Problem Solving Computer Food Knowledge Food Table Service Menu Knowledge POS System Customer Service Attention to Detail Staff Training Order Management
As an F&B Captain, you will play a crucial role in ensuring exceptional food and beverage service in our establishment based in Andheri. Your responsibilities will include:- **Supervising Staff**: Oversee the performance of servers and other staff to ensure efficient service and adherence to established standards.- **Customer Interaction**: Engage with guests to provide a warm welcome, gather feedback on their experience, and address any inquiries or concerns they may have.- **Order Management**: Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders, maintaining the highest quality of food and drinks.- **Training New Staff**: Provide training and guidance to new team members, helping them understand their roles and the expectations of service quality.- **Inventory Control**: Assist in managing inventory levels of food and beverages, ensuring stock is available for smooth operations.- **Event Coordination**: Work closely with management to set up and manage special events, ensuring all aspects of service meet guest expectations.To succeed in this role, you should hold a degree in Hotel Management or a related vocational course. You must have 1 to 4 years of experience in the food and beverage industry, demonstrating a solid understanding of service standards. Strong communication and interpersonal skills are essential for interacting with both guests and staff. A keen eye for detail and the ability to work in a fast-paced environment will help you thrive in this role. Additionally, being able to lead by example and maintain a positive atmosphere for both guests and employees is crucial.
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Sales Coordinator (Female)

Transform Career

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Dhayari Pune
Microsoft Office Customer Support Sales Administration Order Processing
Position - Sales CoordinatorExperience - 1 yrs to 3 yrsSalary - 13 K to 16 K Per MonthLocation - Dhayari Gaon, PuneJD -1. Calling to prospective lead2. In-house office job3. Back office work4. Follow up with clients5. Sales Coordination with clients & In-house team6. Urgent joining neededInterested candidates please apply immediately.
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Back Office Executive || Freshers & Experienced

URI Hire

  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Thane West
Back Office Processing Back End Processing Basic Computer Skills Computer Operations Coordination Skills Customer Care MS Office Word Typing Skills Basic Computers Backend Data Entry Backend Process
We are looking for dedicated Back Office Staff to support our operations in Thane West. This role is ideal for individuals with 0 to 3 years of experience who have completed at least their 12th grade. The position requires working in the office in a full-time capacity.Key Responsibilities:- Data Entry: Accurately input and update information in databases and systems, ensuring data integrity and confidentiality.- Documentation Management: Organize and maintain physical and digital files, ensuring easy access and retrieval of important documents.- Customer Support: Assist in responding to customer inquiries and requests via email or phone, providing friendly and helpful service.- Reporting: Prepare regular reports on various business activities as directed, highlighting important information for management review.- Inventory Management: Help with tracking stock levels and assisting in ordering supplies to ensure smooth operations.Required Skills and Expectations:Ideal candidates should be detail-oriented, ensuring accuracy in all tasks. Good communication skills are essential for interacting with colleagues and customers effectively. Proficiency in basic computer applications, particularly MS Office, is expected. A positive attitude and willingness to learn new skills are important. You should also be a team player who can collaborate well with others while being able to work independently when required. Regular attendance and punctuality are crucial for maintaining workflow and meeting deadlines.
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Hiring For 10th Pass Freshers - Delivery Boy

Delight

  • Fresher
  • Narhe Pune
Customer Service Delivery Delivery Excellence
Driving Licence, Aadhar Card, Pan Card, Bank PassbookAndroid Phone Bike Compulsory RequiredNavigation SkillMorning Shift 4 am to 7:30 amMonday to Sunday WorkSalary 7500 to 10500
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills Receptionist Activities
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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Opening For International Customer Care Executive

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
US Shift US Mortgage US Process
Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559
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Customer Service

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Dahisar Mumbai Suburban
Customer Relationship Customer Care Customer Retention Customer Support BPO Customer Service Operations Relationship Executive
We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER
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Customer Service Representative

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Malad East Mumbai
Communication Skills Customer Care Customer Support Customer Associate Relationship Executive
We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER WILL CONTACT YOU SOON
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Computer Operator and Telecaller (Fresher) - Female Only

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Tele Caller Telecaller Cum Computer Operator Telecalling Customer Care Computer Operator
Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.
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Urgent Requirement For Store Manager

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Store Handling Store Operation Warehousing Customer Handling Inventory Planning Branch Administration Retail Store Operations Leadership Skills Stock Taking Warehouse Operations Store Operations Inventory Invoice Processing Stock Maintenance Basic Computer Skills
Here is a comprehensive Job Description for a Store Manager role. This version is tailored specifically for Industrial, Manufacturing, and Warehouse operations (managing raw materials, spare parts, and inventory control).(Note: If you meant a retail/showroom Store Manager instead, let me know and I can adjust it for you.)Job Title: Store Manager (Industrial / Inventory Control)Job SummaryWe are seeking an experienced and organized Store Manager to oversee our plant/warehouse store operations. The ideal candidate will be responsible for the complete lifecycle of inventory, including receipt, storage, issuance, and documentation of raw materials, engineering goods, tools, and finished products. You will ensure optimal stock levels, prevent inventory leakage, maintain strict 5S standards, and coordinate seamlessly with Production and Purchase departments.Key ResponsibilitiesInventory & Stock Management:Oversee daily receipts, inspections, storage, and issuance of all material (raw materials, consumables, tools, and spare parts).Maintain accurate inventory records in ERP/Tally and ensure zero variance between physical stock and system data.Establish and monitor minimum, maximum, and re-order levels to prevent stockouts or overstocking.Material Receipt & Inspection:Verify incoming materials against Purchase Orders (PO), Delivery Challans (DC), and invoices for quantity and quality.Coordinate with the Quality Control (QC) department for material clearance and handle rejection/returns to vendors.Warehouse Administration & 5S:Ensure proper layout, zoning, and bin allocation for quick retrieval and optimal space utilization.Implement and maintain 5S, FIFO (First-In-First-Out), and LIFO practices on the shop-floor store.Audits & Documentation:Conduct periodic physical stock verification and annual cyclical audits.Prepare daily, weekly, and monthly MIS reports regarding stock consumption, slow-moving items, and scrap status.Ensure all statutory documentation (Goods Receipt Notes/GRN, Material Requisition Notes) is accurately maintained.
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Hiring Distribution Manager For Nashik

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Nashik
Budget Management Distribution Planning Logistics Shipping Coordination Team Leadership Supply Chain Data Analysis Risk Management Customer Service Regulatory Compliance Vendor Management Transportation Quality Control Warehouse Operations Problem Solving
Key ResponsibilitiesLogistics & Fleet Management: Plan, manage, and coordinate all inbound and outbound logistics. Oversee fleet operations, transport vendor management, and route optimization to ensure timely deliveries.Warehouse & Inventory Control: Oversee warehouse layout, space utilization, and inventory management. Implement strict inventory control measures to minimize variances, damages, and shrinkage.Order Fulfillment: Ensure accurate and efficient order processing, picking, packing, and dispatching in accordance with customer service level agreements (SLAs).Cost & Budget Management: Monitor and control distribution, freight, and warehousing costs. Analyze data to identify bottlenecks and implement cost-saving initiatives.Vendor & Stakeholder Management: Negotiate rates and contracts with third-party logistics (3PL) providers, transporters, and packaging suppliers. Collaborate with sales and production teams to align supply with market demand.Compliance & Safety: Ensure all distribution and warehouse activities comply with safety regulations, labor laws, and statutory transport requirements. Maintain high standards of workplace safety.
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International Voice Process Executive (Fresher)

Jupitize Staffing and Recruitment

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Pune
International Voice Process Voice Process Customer Care
Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility
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Openings For Front Office Trainee || Freshers & Experienced

Altruist Hotel Group

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Good Computer Skills Good Communication Front Desk Operations Multi-tasking Teamwork Guest Relations Customer Service
We have an urgent opening for Front Office Associate. Hotel Management / Aviation students will be given high preference. Candidates staying in Navi Mumbai preferred.Please connect between 10:00 am to 5: 00 pmCall or Whattsap - 9056991933
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