Customer Care Job Vacancies in Maharashtra

1. Customer interaction over phone & Mail 2 calling & fixing appointment 3 Making & sending presentation 4 Data extraction and management

We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - **Responding to Customer Inquiries:** You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- **Resolving Issues:** You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- **Maintaining Records:** You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- **Working in a Team:** Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handle Complaints:** Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- **Maintain Records:** Document all customer interactions accurately in our systems to track issues and maintain historical records.- **Follow Up on Issues:** Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.**Required Skills and Expectations:**Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

We are looking for a dedicated and enthusiastic Steward to join our team in Belapur, Navi Mumbai. This full-time role is perfect for individuals with any level of experience, including beginners who have completed their 10th grade.Key responsibilities include:1. **Table Setup and Service**: Prepare dining areas by setting tables, ensuring clean and organized setups for guests. Serve food and drinks with a friendly attitude to enhance the dining experience.2. **Customer Interaction**: Greet guests warmly and assist with their needs during meals. Provide timely service and respond to any questions or requests, ensuring a pleasant atmosphere.3. **Cleaning and Maintenance**: Maintain cleanliness throughout dining and serving areas by clearing tables, washing dishes, and following hygiene standards. Regularly check for any spills or messes to keep the environment safe and welcoming.4. **Team Collaboration**: Work closely with kitchen staff and fellow stewards to ensure smooth service operations. Communicate effectively with teammates to deliver consistently high-quality service.Required skills and expectations include:- A positive attitude and willingness to learn.- Good communication skills to interact efficiently with customers and team members.- Basic understanding of food safety and hygiene practices.- Ability to work in a fast-paced environment and handle multiple tasks.- Flexibility to work different shifts, including evenings and weekends, as needed.We seek motivated individuals excited about delivering excellent dining experiences to our guests.

We are looking for a dedicated BPO Telecaller to join our team in Thane West. This role is ideal for fresh graduates or individuals with less than a year of experience, who are eager to develop their communication skills in a professional environment.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for contacting potential customers to provide information about our products or services. This helps generate interest and leads.- **Handling Customer Queries:** You will assist customers by answering their questions and addressing their concerns effectively. Good communication is key to ensuring customer satisfaction.- **Updating Customer Information:** You need to ensure that all customer interactions are logged accurately in our system. This includes updating contact details and notes about the conversation.- **Meeting Targets:** You will be expected to achieve specific call targets set by the management. Meeting these targets is important for the growth of our team.- **Collaborating with Team Members:** You will work closely with team members to share insights and improve customer interactions. Collaboration leads to better results.**Required Skills and Expectations:**- **Effective Communication Skills:** A clear and pleasant speaking manner is essential for engaging customers and conveying information.- **Basic Computer Knowledge:** Familiarity with computers and basic software programs is necessary for logging calls and accessing customer information.- **Positive Attitude and Patience:** A friendly demeanor and patience are important when dealing with various customer inquiries and challenges.- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to customer issues promptly. We are excited to welcome enthusiastic candidates who are eager to learn and grow in the BPO industry.

We are seeking a Front Office Executive to be the first point of contact for our clients and visitors in Pune. The ideal candidate will ensure a welcoming atmosphere while managing administrative duties efficiently. Key Responsibilities:- **Greeting Visitors:** Welcome clients and guests warmly, making them feel comfortable and directing them appropriately.- **Handling Calls:** Answer and direct incoming phone calls promptly, providing information as needed and ensuring smooth communication.- **Managing Appointments:** Schedule and manage appointments for the team, ensuring effective use of calendars and facilities.- **Administrative Support:** Assist with various office tasks, including filing, data entry, and managing correspondence, to keep operations running smoothly.- **Maintaining the Reception Area:** Keep the front office neat and organized, ensuring a professional appearance at all times.

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. **Key Responsibilities:**- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- **Product Knowledge**: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- **Sales Support**: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- **Follow Up**: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- **Feedback Collection**: Gather customer feedback about their experience and our products to help improve our services and offerings.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- **Problem-Solving Ability**: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- **Self-Motivation**: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- **Basic Computer Skills**: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- **Customer-Centric Mindset**: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

Job Description:Location: Goregaon, Mumbai, MaharashtraJob Summary:We are hiring field service technicians specializing strictly in Washing Machines, Refrigerators, or Microwave Ovens. If you have expert hands-on experience in repairing any one, two, or all three of these specific appliances, we want to hear from you.Note: Candidates must specialize in at least one of these three appliance categories.Key Responsibilities (Based on Your Area of Expertise):Washing Machines: Diagnose, repair, and service Front Load, Top Load, and Semi-Automatic units. Troubleshoot PCB boards, motors, drain pumps, and drum assemblies.Refrigerators: Perform fault diagnosis on Single Door, Double Door, and Side-by-Side fridges. Execute gas charging, leak testing, compressor replacement, and cooling system repair.Microwaves & Ovens: Repair Solo, Grill, and Convection microwave ovens. Handle high-voltage components (magnetrons, capacitors, diodes) and control board issues safely.Customer Service: Perform on-site visits, deliver professional customer interactions, and explain necessary repairs clearly to clients.Requirements:Proven practical experience in repairing Washing Machines, Fridges, or Microwave Ovens (minimum 2 year preferred).Strong knowledge of major brands (LG, Samsung, Whirlpool, IFB, Bosch, Godrej, etc.).Basic electrical diagnostic skills (ability to use a multimeter and read wiring diagrams).Personal two-wheeler with a valid driving license preferred for field movement within Mumbai.Company Location: Sorted SolutionsContact: +91-8007889260Work Location: In person

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.

We are pleased to inform you that you have been shortlisted through our companys Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.Compensation & Benefits CTC: 35,000 - 40,000 (depending on qualifications and experience)Additional Benefits: Medical coverage, accommodation, and transportation facilities.Document Verification To proceed further, please submit the following documents for verification:10th Marksheet12th MarksheetDiploma / Bachelors / Masters Degree in Tourism (First Division, No Backlogs)PAN CardAadhaar CardRecent Passport-size PhotographCOVID-19 Vaccination CertificateAfter successful document verification and interview clearance, the company will issue the final offer letter.Contact DetailsHR Helpline: +91 8796122314Corporate Office: D-59, D-Block, Sector 63, Noida, Delhi NCR - 201301Official Email: hr@makemybharatyatra.comHelpline (Alternate): +91 120 422 3100Note: Make My Bharat Yatra Pvt. Ltd.does not charge any fees for recruitment or interviews.All official communications, including offer letters,will be sent only from the companys official email domain.If you receive any request for payment, please report it immediately tohr@makemybharatyatra.com or call +91 98719 80066.

As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. **Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- **Issue Resolution:** Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- **Product Knowledge:** Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- **Feedback Collection:** Gather feedback from customers to help improve services and products, contributing to overall business growth.- **Record Keeping:** Accurately document customer interactions and follow-up actions in the database for future reference.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to engage effectively with customers.- **Problem-Solving Skills:** Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- **Attention to Detail:** Ability to pay close attention to customer needs and concerns, providing tailored support.- **Technical Proficiency:** Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- **Team Player:** You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.

A Banquet Sales Coordinator is responsible for supporting the sales and planning of banquet events while ensuring excellent customer service and smooth coordination between clients and hotel/event teams.Key Qualities of a Banquet Sales CoordinatorExcellent communication skills to interact professionally with clients, vendors, and internal departments.Strong organizational skills to manage multiple events, schedules, and documents simultaneously.Customer service orientation with a focus on understanding and meeting client needs.Attention to detail to ensure event orders, contracts, and special requests are accurate.Sales and negotiation skills to promote banquet packages and maximize revenue.Time management to meet deadlines and coordinate event timelines efficiently.Problem-solving ability to handle last-minute changes or unexpected issues.Teamwork and collaboration to work effectively with food and beverage, kitchen, housekeeping, and operations teams.

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday

Job descriptionSalary Range : Rs. 14000 - Rs. 22000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : Navi MumbaiWorking Hours : 09:30 am - 6:30pm Monday to Saturdaycontact us :- 99873 88o37

We have Opening for For Voice process, Collection process, Customer service and Insurance SalesFor Fresher As well As ExperienceRequirement-Fresher + ExperienceHSC pass and AboveComfortable in English, Hindi, Marathi or any other regional languages Average Communication Skills!