Customer Care Job Vacancies in Maharashtra

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.

Key ResponsibilitiesL1/L2 Technical Troubleshooting: Diagnose, isolate, and resolve client-facing problems related to platform access, software installation, configurations, API integrations, and user credential management.Ticketing & Lifecycle Management: Log, prioritize, and track all incoming technical support issues using enterprise desk software (e.g., Jira Service Management, Zendesk, ServiceNow). Ensure strict adherence to predefined Service Level Agreements (SLAs).Root-Cause Documentation: Collect systematic logs, screenshots, and step-by-step reproduction flows for recurring glitches; update internal technical databases to speed up future resolutions.Strategic Escalation Coordination: When bugs require deep code rewrites or database modifications, compile complete technical summaries and seamlessly transfer the ticket to L3 senior systems analysts or product engineering wings.Customer Onboarding Assistance: Guide technical administrators at client firms through the initial setup phases, remote software deployments, firewall modifications, and configuration adjustments.Knowledge Base Expansion: Author clear, accessible user guides, FAQs, and step-by-step documentation to empower customers to self-solve common technical questions.

We are seeking enthusiastic Airline Ground Staff to support airport operations in Thane, India. Ideal candidates will be responsible for ensuring smooth processes while assisting travelers. This role is suitable for individuals with varying levels of experience.Key Responsibilities:1. **Check-in Assistance**: Help passengers during the check-in process, ensuring all necessary documents are verified and luggage is properly handled.2. **Customer Service**: Provide exceptional service to travelers by addressing inquiries, resolving issues, and ensuring a positive experience from arrival to departure.3. **Baggage Handling**: Safely manage passenger luggage, ensuring that all items are loaded and unloaded promptly and efficiently.4. **Boarding Procedures**: Assist with boarding protocols, making certain that all boarding announcements are made clearly and helping passengers find their seats.5. **Collaborating with Team**: Work closely with other airport staff to maintain operational efficiency and safety, ensuring that all processes align with airline protocols.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, enabling effective interaction with diverse groups of people. Attention to detail is essential, along with the ability to work in a fast-paced environment. Basic problem-solving skills and a focus on customer satisfaction are crucial, as is the ability to handle stressful situations calmly. While prior experience in the aviation field is not mandatory, a willingness to learn and adapt is essential for success in this role.

We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763

Urgent Hiring For Ground StaffInterview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - Pune Work Experience - Fresher & 2 YearsSkills - Computer Operator, Passport Checking

We are looking for a dedicated Airport Executive to join our team in Sangli. This role is perfect for someone who enjoys working in a dynamic environment and is eager to start their career in the aviation industry.As an Airport Executive, you will be responsible for various tasks, including assisting passengers with check-in procedures to ensure a smooth travel experience. You will help manage flight schedules, provide information about services, and address customer inquiries, ensuring that travelers feel supported throughout their journey. Additionally, you will monitor the flow of passengers and coordinate with other airport staff to enhance operational efficiency.To succeed in this role, you should possess excellent communication and interpersonal skills, as you will be interacting with a diverse group of people daily. Organizational abilities are essential, as are basic computer skills to handle booking systems and data entry tasks. A positive attitude and a commitment to providing excellent customer service will help you thrive. A high school diploma is the minimum education requirement for this position. Although prior experience in aviation is not necessary, a willingness to learn and adapt quickly in a fast-paced environment is essential. If you are eager to start your journey in the aviation field and are ready to contribute positively to our team, we encourage you to apply.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.

We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.

Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.

Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

We are seeking dedicated Airline Ground Staff to join our team in Pune, India. In this role, you will play a crucial part in ensuring a smooth travel experience for passengers, offering assistance and support at the airport.Key Responsibilities:1. **Passenger Check-in**: Assist passengers during check-in by verifying their tickets and issuing boarding passes, ensuring a quick and efficient process.2. **Baggage Handling**: Manage the collection, loading, and unloading of passenger luggage, ensuring all bags are processed accurately and safely.3. **Customer Service**: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, ensuring a friendly and helpful service.4. **Boarding Management**: Facilitate the boarding process by checking boarding passes and guiding passengers to their designated areas, maintaining order and efficiency.5. **Problem Resolution**: Address any issues or complaints from passengers promptly, seeking solutions in partnership with other team members for a positive travel experience.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-focused attitude. Attention to detail is essential for accurately handling passenger information and luggage. Teamwork is crucial, as you will work closely with colleagues and other airport staff. A sense of responsibility and the ability to work in a fast-paced environment are also important to succeed in this role.

We are looking for dedicated Airline Ground Staff to join our team in Mumbai, India. This role is ideal for individuals seeking a dynamic work environment where they can help travelers at the airport.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any queries or concerns promptly to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring items are stored safely and efficiently while minimizing delays.3. **Security Compliance**: Ensure all safety and security regulations are followed during check-in and boarding processes, maintaining a safe environment for both passengers and staff.4. **Flight Coordination**: Collaborate with airline operations to assist with any flight schedule changes and communicate effectively with passengers to keep them informed.5. **Ticketing Assistance**: Help passengers with ticketing issues, including rebooking or cancellations, while providing excellent support throughout their journey.Requirements and Expectations:Candidates should have completed their 12th grade and possess a strong commitment to customer service. Good communication skills and the ability to work well under pressure are essential. Familiarity with basic computer operations and a positive attitude are also important. Being a team player who can contribute to a friendly work atmosphere is key to succeeding in this role. Candidates with no prior experience are welcome to apply, as training will be provided.

As an Airline Ground Staff member, you will play a vital role in ensuring a smooth and efficient experience for passengers at the airport. Your primary focus will be on providing excellent customer service while managing various operational tasks. **Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, including issuing boarding passes and luggage tags, to ensure a seamless start to their journey.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, ensuring that all bags are safely transported to and from aircraft.- **Customer Assistance:** Address passenger inquiries and concerns, providing timely and accurate information to enhance their travel experience.- **Boarding Process:** Coordinate the boarding of passengers, ensuring that the process runs efficiently and safely while maintaining order.- **Safety and Security Compliance:** Follow airport security protocols and ensure that all safety regulations are observed during operations.- **Collaboration:** Work closely with other airline staff, including flight crews and security personnel, to optimize operations and enhance overall service.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 12th grade and be willing to work full-time at the office location. Strong communication skills are essential, as you will interact with passengers daily. A friendly and approachable attitude is important to create a positive atmosphere at the airport. Basic problem-solving skills will help you address any issues that may arise. Additionally, being a team player and adaptable will enhance your ability to work effectively in a fast-paced environment. Experience in customer service is a plus but not mandatory, making this a suitable entry-level role for those looking to start their career in the airline industry.

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Mumbai,Work Experience - Fresher & @ Years

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are looking for reliable and motivated individuals to join our team as Ground Staff in Mumbai. This is an entry-level position, perfect for those who have recently completed their 10th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, inquiries, and provide essential information related to flights, ensuring a positive experience.2. **Baggage Handling**: Safely manage the loading and unloading of passenger luggage, ensuring proper care and handling to prevent damage.3. **Maintenance of Facilities**: Keep the airport and surrounding areas clean and organized, including waiting areas and check-in counters, to maintain a welcoming environment.4. **Coordination with Staff**: Work closely with other team members and departments, sharing information about flight schedules, passenger needs, and emergencies.5. **Security Checks**: Assist in the implementation of safety and security procedures, ensuring compliance with regulations to maintain a secure environment for all.Required Skills and Expectations:The ideal candidate should have good communication skills to interact effectively with passengers and staff. Attention to detail is crucial to ensure all procedures are followed accurately. Basic problem-solving skills will be beneficial for addressing passenger inquiries and concerns. A positive attitude and a willingness to learn in a fast-paced environment are essential for success in this role. Prior experience is not required; however, a strong work ethic and a commitment to teamwork are highly valued.

We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.