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Customer Relationship Executive Job Vacancies in Guwahati

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Interview For Airport Guest Relationship Executive || 12th Pass - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Passenger Handling Airline Customer Service Airport Ticketing
SHARE YOUR RESUME TO 8282965559nWe are looking for an Airport Guest Relationship Executive in Guwahati, India. This role is ideal for someone eager to provide excellent customer service at the airport, ensuring a positive experience for all guests.nnKey Responsibilities:nn- Guest Assistance: Greet passengers warmly and assist them with inquiries regarding flights, services, and airport facilities to enhance their travel experience.n- Problem Solving: Address any issues or concerns raised by guests efficiently, ensuring their needs are met promptly and professionally.n- Information Dissemination: Provide accurate information about airport services, schedules, and policies, helping guests navigate the airport confidently.n- Coordination with Airlines: Collaborate with various airline representatives to ensure smooth communication and effective handling of passenger needs.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should possess strong communication skills in English and other languages, if possible. A positive attitude, along with the ability to work under pressure, is critical. You should be a quick learner, ready to adapt to the fast-paced airport environment, and show initiative in offering assistance. Attention to detail and a passion for delivering great service will set you apart. Previous experience is not necessary, making this an excellent opportunity for recent graduates or those entering the workforce.
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Receptionist (Female)

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Geetanagar Guwahati
Front Desk Executive Receptionist Activities Basic Computer Skills Public Relation Customer Management
RECEPTIONIST - GEETANAGAR, GHYA professional and well-organized Receptionist to manage front-desk operations, greet visitors, attend phone calls, handle emails, schedule appointments, maintain records, and provide administrative support. Candidates should have good communication skills, basic computer knowledge, and a pleasant personality.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Join a dynamic team as an Airlines Executive in Guwahati, India, ideal for individuals at the start of their careers. This full-time position offers a chance to grow within the airline industry, providing essential services to travelers.nnKey Responsibilities include:nn- Customer Service: Assist passengers with inquiries and provide information regarding flights, services, and policies, ensuring a positive travel experience.n- Ticketing and Reservations: Help process bookings and manage ticketing operations, coordinating with various departments to confirm passenger arrangements.n- Administrative Tasks: Maintain accurate records and documentation related to services and customer interactions, ensuring compliance with company protocols.n- Coordination: Collaborate with airlines, travel agencies, and other stakeholders to facilitate smooth operations and timely responses to any travel issues that arise.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade, with a willingness to learn and grow in the airline sector. Strong communication skills are essential to effectively assist customers and coordinate with colleagues. A proactive attitude and attention to detail are critical for managing tasks efficiently. Candidates are expected to work from the office, demonstrating commitment and reliability in the role. Previous experience is not mandatory, making this an ideal opportunity for recent graduates or those looking to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Aviation Customer Relationship Airline Customer Service Communication Skills
As an Airlines Executive, you will play a critical role in ensuring smooth operations within the airline industry. This position is based in Guwahati and is ideal for individuals who have recently completed their 12th grade and are looking to start their career.Key Responsibilities:- Customer Service: You will assist passengers with inquiries, check-ins, and provide information about flight schedules, ensuring that their travel experience is smooth and enjoyable.- Reservation Management: You will handle booking processes, including changes and cancellations, ensuring that all records are accurately maintained in the system.- Flight Coordination: You will work closely with flight crews and airport staff to ensure on-time departures and arrivals, addressing any issues that may arise during operations.- Documentation Support: You will assist in preparing and managing necessary travel documentation, ensuring compliance with airline policies and regulations.- Problem Solving: You will address passenger concerns and feedback promptly, working towards resolving issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills, allowing for effective interaction with passengers and team members. A strong customer service orientation is essential, as the role involves addressing queries and concerns proactively. Additionally, you should be detail-oriented and organized to manage various tasks efficiently. Basic computer skills are important for handling booking systems and documentation. A willingness to learn and adapt in a fast-paced environment is also expected. This is a full-time position and requires attendance at the office for daily operations.
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  • 2 - 8 yrs
  • 2.0 Lac/Yr
  • North Guwahati Guwahati
Customer Relationship Retail Sales Marketing Communication Lead Generation Strategic Communication Field Sales Negotiation Skills Management Skills Channel Sales
As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships in North Guwahati. Your responsibilities will include:- Identifying New Customers: Actively seek out potential clients through market research and networking to expand the customer base.- Conducting Sales Presentations: Present products and services to clients, demonstrating their value and benefits to encourage purchases.- Building Customer Relationships: Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.- Meeting Sales Targets: Work towards achieving individual sales targets set by the management to contribute to the overall goals of the company.- Reporting Sales Activities: Keep detailed records of sales activities, customer interactions, and feedback to inform future strategies and improve performance.To succeed in this role, candidates should have:- Proven experience in field sales, demonstrating a track record of meeting or exceeding sales targets over at least 2 to 8 years.- Strong communication and interpersonal skills to effectively engage with a diverse range of customers.- The ability to work independently and as part of a team, showcasing self-discipline and motivation in a structured work environment.- Basic computer skills for reporting and documentation purposes.- A proactive approach to problem-solving, with the adaptability to handle changing circumstances in a dynamic sales environment. This role requires a male candidate who is ready to commit full time in the office setting, working closely with clients to drive sales success.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
Join our team as an Air Ticketing Executive in Guwahati. In this full-time role, you will play a crucial part in the travel process by assisting customers with their flight bookings. Key Responsibilities:- Booking Flights: You will help customers find and book flights that meet their needs and preferences, ensuring a smooth booking experience. - Managing Reservations: You will maintain accurate records of bookings and changes, keeping customer information organized and up-to-date. - Providing Customer Support: You will answer inquiries related to flight details, ticket prices, and travel policies, offering friendly and knowledgeable assistance.- Processing Payments: You will handle payment transactions meticulously, ensuring all financial aspects of reservations are processed correctly.- Handling Cancellations: You will assist customers with cancellations or changes to their bookings and provide information on potential fees or policies involved.Required Skills and Expectations:- Basic understanding of flight booking systems and ticketing processes is preferred but not mandatory for fresh candidates.- Strong communication skills, both verbal and written, are essential for customer interaction and support.- Attention to detail is important to ensure accuracy in bookings and customer information.- A proactive attitude and a willingness to learn about the travel industry will help you succeed in this role.- Ability to work in a fast-paced environment and handle multiple tasks efficiently is necessary. If you meet these criteria and are eager to start your career in travel, we encourage you to apply.
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  • Fresher
  • Guwahati
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. Customer Support: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. Problem Resolution: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. Product Knowledge: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. Feedback Collection: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. Record Keeping: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.
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Financial Service Executive - Full Time

Amolakshaya Trade and Credit Pvt Ltd

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Guwahati
Interpersonal Skills Financial Markets Insurance Products Client Relationship Management Customer Service
Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.
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Looking For Field Sales Executive

Otechnonix India Pvt Ltd

  • 1 - 2 yrs
  • Guwahati
Lead Generation Strategic Communication Customer Relationship Field Sales Field Marketing Corporate Sales Selling Skills Technical Sales Negotiation Skills Direct Sales
We are seeking a motivated Field Sales Executive to join our team in Guwahati. This role requires an individual with 1 to 2 years of experience in sales, who will work remotely but actively engage with clients in the field.Key Responsibilities:- Client Interaction: Meet potential and existing clients regularly to understand their needs and offer solutions that align with our products or services.- Sales Generation: Actively seek out new sales opportunities through cold calling, networking, and social media to achieve sales targets.- Market Research: Conduct research to identify new markets and customer needs, helping to inform marketing strategies.- Reporting: Maintain accurate records of sales activities and customer interactions in the CRM system, allowing for effective tracking and follow-up.- Relationship Building: Build strong relationships with clients to ensure repeat business and referrals, enhancing customer satisfaction.Required Skills and Expectations:- Candidates must possess excellent communication skills to effectively convey information and sell products.- A strong understanding of sales techniques and customer service principles is essential for success in this role.- The ability to work independently and manage time efficiently is crucial, as the position is largely remote.- Candidates should have a proactive attitude and be self-motivated to achieve and exceed sales targets.- Proficiency in basic computer skills, including the use of CRM software and Microsoft Office, is expected. If you are a driven sales professional looking to make an impact in a flexible work environment, we encourage you to apply.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
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  • 2 yrs
  • 3.0 Lac/Yr
  • Bhangagarh Guwahati
Managing Customer Relationships Project Sales Direct Sales
Lead generation, Sales Presentations and Negotiations, Customer Relationship Management, Sales Target Achievement, Market Research and Competitor Analysis & Collaborate with Teams, Sales Focused, Customer-Centric
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Guwahati
Good Communication Skills Convincing Power Customer Relationship Management Skills Lead Generation Field Sales
We are hiring Solar Field Executives for our rooftop solar business in guwahati. Your primary role will be to attract new customers, explain the benefits of government solar subsidy schemes, and ensure approved bank loans for rooftop installations. You will have monthly targets for onboarding customers with completed loan approvals.Benefits:Fixed monthly salary +incentive as per target achieved. Mobile and travel allowance as per company policy. No deposit or uniform charges. Opportunity to learn solar business and sales. Responsibilities: Identify and approach potential customers in Guwahati nearby areas for solar rooftop installations. Explain benefits of PM Surya Ghar Yojana and other subsidy schemes. Guide customers through bank loan documentation and approval process. Achieve targets. Coordinate with bank partners. Requirements:12th pass or graduate. Bike and smartphone required for field travel. Basic English for customer and bank communication. Good convincing and area knowledge skills. Job Type: Full time, 6 days working, 09:30 to 19:00
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Customer Relationship Ticket Booking Air Ticketing
- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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Field Sales Executive

Adler Automation

Direct Sales Branch Sales Tender Customer Relationship Corporate Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Lead Generation
Corporate & Direct sales of Banking automation & Office furnitures
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Field Sales Executive

Ecora Bioceuticals Pvt. Ltd.

Direct Sales Selling Skills Field Sales Corporate Sales Customer Relationship Agency Sales Negotiation Skills Marketing Communication Management Skills Channel Sales b2c Marketing
Position: Veterinary AssociateA Veterinary Associate job is to promote and sell pets nutritionists / food supplements product of the company's.Meeting with professionals like doctors, distributors by building strong relationships.Explaining product features and benefits.Meeting sales targets, and distributing product samples. Location: Mumbai / Gujarat / Delhi / Jaipur / Lucknow / Patna / Agartala / Guwahati / Kolkata Qualification: B.Sc (Zoology)/ B. Pharma / B.VSc (Animal Nutrition)Interested candidate can share resume on hr@ecorabioceuticals.inCall or WhatsApp: 91+ 98196 43644
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Customer Relationship Airport Operation Guest Handling Passenger Handling
We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.
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Area Sales Manager / Executive

Apple Energy Pvt Ltd

Client Management Sales Team Work Field Sales Field Survey Customer Retention Client Relationship Distributor Handling Organizational Management Negotiation Skills Dealer Development Territory Sales Area Sales
Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Customer Management Aviation Ground Staff Guest Handling Guest Relation Executive Customer Care Associate Cargo Handling Ground Management Passenger Handling Interpersonal Skills Hospitality Airport Cargo Airline Operations
Hiring for 120 Airline Ground Staff Jobs in Kolkata,Patna,Asansol,Bhubaneswar,Gaya,Ranchi,jharkhnd,Durgapur,Malda,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, Other Bachelor Degree with Good knowledge in customer s,Customer Management,Aviation,Ground Staff,Guest Handling,Guest Relation Executive,Customer Care Associate etc. #If you have any queries, you can contact this number- +91 8961167542# To apply send your CV/Resume to this Whatsapp number- 8961167542/ Email- interjetplacement@gmail.com
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Hiring - Freshers - CRM Executive (Female)

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Relationship Customer Handling Customer Support Team Coordinator MS-excel MS Office Word Customer Management
We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.
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Female - Customer Care Executive - Full Time

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Borbari Guwahati
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Customer Relationship Executive Customer Relationship CRM CRE
Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Guwahati. As an entry-level position, this role is perfect for individuals with a passion for the aviation industry and a desire to learn. Key responsibilities include:1. Customer Service: Assist passengers with inquiries, providing information about flights, schedules, and ticket bookings to ensure a smooth travel experience.2. Ticketing and Reservations: Process ticket bookings and modifications, handling cancellations and refunds while ensuring compliance with airline policies.3. Check-in Assistance: Help passengers during the check-in process, verifying their identification and travel documents to maintain safety and security.4. Flight Coordination: Collaborate with flight crews and airport staff to ensure timely departures and arrivals, addressing any issues that may arise.5. Record Keeping: Maintain accurate records of transactions and customer interactions, contributing to efficient operations and reporting.Required skills and expectations include:- Strong communication skills to interact effectively with customers and team members.- Basic computer skills for handling bookings, managing databases, and using airline software.- A friendly attitude and ability to work in a fast-paced environment, handling stress and unexpected situations.- Attention to detail to ensure accurate processing of bookings and adherence to airline policies.- A willingness to learn about the aviation industry and grow within the role.Candidates should be enthusiastic, customer-focused, and ready to contribute positively to our service team.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Guwahati
Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic Airport Ticketing Executive in Guwahati, India. This entry-level position is suitable for candidates with minimal experience who are eager to develop their careers in the aviation industry.Key Responsibilities:- Ticket Reservations: Assist customers in booking airline tickets by providing accurate information about flights, schedules, and prices, ensuring a smooth and efficient booking process.- Customer Service: Provide excellent customer service by addressing queries, resolving issues, and offering support regarding ticket changes and cancellations, fostering positive relationships with clients.- Check-in Assistance: Aid passengers during the check-in process at the airport, ensuring timely handling of baggage and ticket information to enhance their travel experience.- Record Keeping: Maintain accurate records of ticket sales and customer interactions, adhering to company policies and procedures for reporting and documentation.- Coordination with Airlines: Communicate with airline representatives to clarify policies and resolve any discrepancies related to ticketing, ensuring a seamless workflow.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to effectively interact with passengers and airline staff. Attention to detail is essential for ensuring accuracy in ticket sales and customer data. Familiarity with computer systems and the ability to work under pressure in a fast-paced environment are crucial. A positive attitude and willingness to learn will be valued as much as prior experience, making this role ideal for recent graduates or those new to the industry.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs by managing ticket bookings and providing excellent service.Key Responsibilities:- Ticket Booking: Handle ticket reservations accurately, ensuring that all customer details are correctly entered into the system.- Customer Service: Provide support to clients by answering inquiries, addressing concerns, and offering travel advice to enhance their overall experience.- Documentation: Prepare and verify travel documents for customers, ensuring compliance with airline policies and regulations.- Payment Processing: Assist customers with payment transactions, including issuing tickets and handling refunds when necessary.- Collaboration: Work closely with airlines and other travel agencies to secure the best fares and options for customers.- Problem Solving: Identify issues that arise during the booking process and resolve them efficiently to minimize inconvenience for clients.Required Skills and Expectations:A successful candidate should have a basic understanding of ticketing and airline operations, even without prior experience. Strong communication skills are essential for effectively interacting with customers and colleagues. Attention to detail is vital to manage reservations correctly and maintain accurate records. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role. Proficiency in computer applications is important for managing bookings and transactions efficiently. Candidates should be reliable and demonstrate a positive attitude toward customer service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in the travel industry by helping customers book their flights and manage their travel needs efficiently. This position is based in Guwahati and is suitable for individuals with minimal experience or freshers looking to begin their careers.Key Responsibilities:- Flight Reservations: Assist customers in booking air tickets according to their travel preferences and requirements, ensuring accurate information regarding dates, timings, and prices.- Customer Support: Provide excellent service to clients by answering queries related to ticket availability, prices, and travel regulations in a friendly and knowledgeable manner.- Ticket Issuance: Process and issue tickets after confirming bookings, ensuring all details are correct to prevent any issues during travel.- Handling Payments: Manage transactions securely and efficiently, ensuring payment methods are safe and convenient for the customers.- Record Keeping: Maintain accurate records of ticket sales and customer interactions to facilitate easy access for future communications or adjustments.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and understand their needs. Attention to detail is essential, as accuracy in booking and issuing tickets is critical. Basic computer skills and familiarity with ticketing systems or software will be an advantage. The ability to work well under pressure and handle multiple tasks efficiently is important, as is a positive attitude and willingness to learn in a fast-paced environment. A minimum educational qualification of 10th grade is required.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Guwahati. The ideal candidate will support various airline operations and assist customers with their travel needs.Key Responsibilities:- Customer Service: Interact with customers to address their inquiries and assist with bookings, ensuring a friendly and helpful approach.- Ticketing Assistance: Help customers in the ticketing process, including issuing tickets and managing changes or cancellations to travel plans.- Flight Information Management: Provide accurate information regarding flight schedules, delays, and cancellations to keep customers informed.- Documentation Handling: Assist in preparing and organizing travel documents, ensuring all paperwork is correct and complete.- Collaboration with Team: Work closely with other team members to ensure smooth operations and effective communication throughout the airline services.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and team members effectively.- Attention to Detail: Ability to pay attention to details is crucial, as accuracy in paperwork and ticketing is required.- Team Player: Willingness to collaborate and support colleagues in a fast-paced work environment is important.- Basic Computer Skills: Familiarity with computers and basic software is necessary for handling bookings and information effectively.- Positive Attitude: A customer-oriented mindset and a positive attitude towards problem-solving will enhance the customer experience.
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