Customer Relationship Jobs

An Air Ticketing Executive is responsible for managing flight bookings and providing excellent customer service to passengers. This role is suitable for individuals looking to start their careers in the travel and tourism industry.Key Responsibilities:1. Booking Management: Handle flight reservations and ticketing for customers using airline systems to ensure accurate bookings.2. Customer Support: Assist customers with inquiries about flight schedules, fares, and ticket policies while providing expert recommendations.3. Issue Resolution: Address any issues or changes related to bookings promptly and effectively to ensure customer satisfaction.4. Payment Processing: Manage payment transactions and ensure secure processing of customer payments for tickets.5. Record Keeping: Maintain accurate records of bookings and transactions, ensuring that all information is up to date and organized.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computers and ticketing software is important, along with the ability to learn new systems quickly. Attention to detail is crucial for managing bookings accurately. Candidates should be a minimum of 10th grade educated, and while prior experience is not mandatory, a keen interest in the travel industry is essential. Flexibility and a commitment to providing quality customer service are highly valued in this role.

We are seeking a friendly and organized Front Desk Receptionist to join our team in Bilaspur, Chhattisgarh. The ideal candidate will manage front desk operations, providing exceptional service while creating a welcoming environment for visitors.Key Responsibilities:- **Greet Visitors:** Welcome guests with a warm smile and assist them with their inquiries to ensure a positive first impression.- **Manage Phone Calls:** Answer incoming calls promptly, routing them to the appropriate staff or providing relevant information as required.- **Maintain Records:** Organize and update visitor logs, appointment schedules, and other important documents to ensure smooth operations.- **Support Administrative Tasks:** Assist in basic administrative duties, including filing, data entry, and scheduling meetings to support office productivity.- **Handle Mail and Deliveries:** Receive and sort incoming mail and packages, ensuring they are distributed accurately to the right departments.Required Skills and Expectations:Candidates should possess excellent communication skills in both verbal and written forms, enabling them to interact effectively with staff and visitors. Strong organizational abilities are necessary to manage multiple tasks efficiently. A professional demeanor and a proactive attitude are essential, as is the ability to maintain confidentiality and handle sensitive information. Applicants should have a bachelor

We are looking for a motivated Field Sales Executive to join our team in RaeBareli. The ideal candidate will have 1 to 3 years of sales experience and be a graduate. This role is perfect for someone who enjoys meeting new people and driving sales in the field.Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients, building relationships and understanding their needs to offer suitable products or services.2. **Sales Strategy Implementation**: Follow company sales strategies to achieve targets and maximize revenue while maintaining customer satisfaction.3. **Market Analysis**: Monitor market trends and competitors to identify new sales opportunities and adjust tactics accordingly.4. **Reporting**: Regularly compile and present sales reports to management detailing progress towards targets and areas for improvement.5. **Collaboration**: Work closely with the marketing and product teams to align sales efforts with promotional activities and ensure a unified approach.Required Skills and Expectations:The ideal candidate must have strong communication and interpersonal skills, enabling them to build rapport with clients quickly. A proactive attitude and ability to work independently are crucial. Candidates should demonstrate excellent negotiation skills and a proven track record of meeting sales targets. A good understanding of the local market will be advantageous, along with the ability to adapt to changing circumstances. As this is a field role, a valid driving license and willingness to travel regularly are essential.

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

We are seeking a dedicated and motivated Field Sale Executive to join our team in Bangalore. This role is ideal for recent graduates or individuals with up to three years of experience looking to grow in sales and business development.Key Responsibilities:- **Customer Engagement**: Visit potential clients and establish strong relationships. You will be the face of the company, understanding customer needs and offering tailored solutions.- **Sales Presentations**: Conduct presentations to showcase our products and services effectively. You will need to clearly communicate the benefits and create interest.- **Lead Generation**: Identify and follow up on leads to expand our customer base. Your initiative will play a crucial role in bringing in new business.- **Market Research**: Gather and analyze information about market trends and competitor offerings. This insight will help us improve our products and sales strategies.- **Reporting**: Maintain accurate records of sales activities and client interactions. This will be important for tracking progress and planning future sales strategies.Required Skills and Expectations:Candidates must have excellent interpersonal and communication skills to connect with clients effectively. A solid understanding of sales techniques and the ability to work independently are essential. You should be self-motivated, eager to learn, and have strong organizational skills to manage your time efficiently. A graduate degree is required, and male candidates are preferred for this position.

We are seeking a motivated Field Sales Executive to join our team in Neemuch, India. This role is ideal for recent graduates eager to kickstart their career in sales. As a Field Sales Executive, you will engage with potential clients, promote our products, and drive sales growth. Your primary focus will be on building strong relationships with customers and understanding their needs.Key Responsibilities:1. **Customer Engagement**: Approach and interact with potential customers in designated areas to create interest in our offerings.2. **Product Promotion**: Clearly present product features and benefits to customers, helping them understand how our products can meet their needs.3. **Sales Tracking**: Maintain records of customer interactions and sales activities to ensure effective follow-up and reporting.4. **Market Research**: Gather insights about customer preferences and competitor activities to help shape future sales strategies.5. **Relationship Management**: Build and maintain lasting relationships with existing customers to encourage repeat business.Required Skills and Expectations:- Candidates should have passed 12th grade and possess a strong willingness to learn about sales and product information.- A good level of communication skills is essential, as you will be speaking to diverse customers.- A proactive attitude and high motivation are crucial for pursuing leads and meeting sales targets.- The ideal candidate should be able to demonstrate teamwork as well as the ability to work independently in a fast-paced environment.- Willingness to travel within the assigned territory is necessary for this role.

** Relationship Manager / Senior Relationship ManagerJob Location: ChennaiEmployment Type: Full-TimeExperience: Minimum 2 yearsIndustry Experience: Real Estate, Telecom, BFSI, Credit Cards, Fintech, Wealth Management, Call Center, or Retail## Job OverviewWe are hiring Relationship Managers / Senior Relationship Managers for a customer-facing role in the matrimony and relationship services industry.The selected candidate will be responsible for understanding customer requirements, providing personalized service, managing customer relationships, retaining customers, converting prospects, and assisting members in finding suitable partners.## Key Responsibilities* Welcome customers onboard and create member profiles.* Understand members' preferences, expectations, and requirements.* Identify the unique needs of each customer.* Search, screen, and shortlist suitable profiles.* Establish contact and initiate meetings between members.* Build and maintain strong customer relationships.* Provide a premium and personalized customer experience.* Manage an assigned customer portfolio with regular follow-ups.* Ensure customer retention and satisfaction.* Convert prospects into customers.* Achieve a target of 2 fresh sales per month.* Meet defined service and performance metrics.## Candidate Requirements* Minimum 2 years of experience in a customer-facing role.* Experience in call center, retail, real estate, telecom, BFSI, credit cards, fintech, or wealth management is preferred.* Excellent command of English.* Fluency in the relevant regional language, particularly Telugu/Tamil, as applicable to the location.* Strong communication and listening skills.* Customer-service-oriented approach.* Good persuasion and influencing skills.* High emotional intelligence and empathy.* Ability to understand and analyze customer requirements.* Good presentation and executive presence.* Professional telephone and business etiquette.* Self-driven, proactive, and willing to learn.* Ability to work under pressure and manage stress.* Strong integrity, honesty, and respect for customers.

As a Field Sales Executive based in Patna, you will play a crucial role in driving sales and building strong customer relationships. This full-time position is open to male candidates who have completed at least their 12th grade education.Key Responsibilities:- Prospecting New Clients: Actively seek out new customers by identifying potential leads in the market to expand the customer base.- Conducting Sales Visits: Meet clients in person to present products and services, demonstrating their benefits and how they meet customer needs.- Building Relationships: Establish and maintain strong relationships with existing clients to ensure satisfaction and encourage repeat business.- Achieving Sales Targets: Work towards meeting and exceeding monthly and quarterly sales goals to contribute to the company's growth.- Collecting Market Feedback: Gather insights and feedback from the market to inform product development and improve customer service.- Reporting Sales Activities: Maintain accurate records of sales activities, keeping management updated on progress and challenges.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with clients and present product information. A basic understanding of sales principles and a commitment to achieving targets are essential. Previous experience in sales is a plus, but not mandatory. Candidates should be self-motivated, organized, and able to work independently while being solutions-oriented to address customer needs efficiently. Resilience and adaptability in a dynamic working environment are also important traits for success in this role.

We are looking for an experienced Sales Manager to join our team in Ahmedabad. This role requires a male candidate with 4 to 7 years of sales experience. The ideal candidate will lead our sales efforts, develop strategies to improve sales, and build strong customer relationships. Key Responsibilities:1. Develop Sales Strategies: Create effective sales plans that align with our business goals to increase revenue and market share.2. Manage Sales Team: Guide and motivate a team of sales representatives, setting clear targets and providing necessary training to enhance their performance.3. Build Client Relationships: Establish and maintain relationships with key clients to understand their needs and ensure satisfaction, fostering long-term partnerships.4. Analyze Sales Data: Track and analyze sales metrics to identify trends and areas for improvement. Use this data to adjust sales strategies accordingly.5. Coordinate Marketing Efforts: Collaborate with the marketing team to develop promotional materials and campaigns that support sales initiatives.Required Skills and Expectations:Candidates should possess excellent communication and negotiation skills, with a proven track record in achieving sales targets. Strong leadership abilities are essential to manage and inspire the sales team effectively. A thorough understanding of market dynamics and customer behaviors will be crucial in adapting strategies to meet customer needs. Prospective candidates should demonstrate a proactive approach to problem-solving and be comfortable working in a fast-paced environment.

As a Sales Manager, your primary goal is to drive sales growth and enhance customer relationships in our Ghatkopar office. You will play a crucial role in shaping our sales strategies and guiding your team towards achieving targets.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies to achieve company sales targets, adapting to market changes and customer needs.- Lead Sales Team: Oversee and motivate the sales team, providing training and support to enhance their skills and performance.- Monitor Sales Performance: Track sales metrics regularly and analyze data to assess performance, ensuring the team meets or exceeds targets.- Build Customer Relationships: Foster strong relationships with clients, understanding their needs and addressing any concerns to ensure customer satisfaction and loyalty.- Conduct Market Research: Stay updated on market trends and competitor activities to identify opportunities for growth and areas for improvement.- Prepare Reports: Generate regular reports on sales activities and performance, presenting findings and recommendations to upper management.Required Skills and Expectations:You should have a minimum of 1 to 5 years of experience in sales, preferably in a managerial role. Strong communication and interpersonal skills are essential for building relationships with clients and leading your team effectively. You must be results-driven, with the ability to analyze data and make informed decisions. Familiarity with CRM software and sales analytics tools will be advantageous. A problem-solving mindset and the capability to work collaboratively in an office environment are also important for this role.

As a Customer Relationship Officer, you will play a vital role in managing and enhancing customer interactions. Your main objective will be to ensure excellent service and support for our clients, fostering lasting relationships. Key Responsibilities:- Client Interaction: Engage with customers through phone, email, or in-person to understand their needs and provide appropriate solutions.- Issue Resolution: Address customer complaints and inquiries promptly to maintain satisfaction and ensure a positive experience.- Follow-Up: Regularly check in with clients to ensure they are content with our products and services and to identify opportunities for improvement.- Record Keeping: Maintain detailed records of customer interactions, feedback, and transactions to aid in future communications and service enhancements.- Collaboration: Work closely with other departments to ensure a seamless customer experience and quick resolution of issues.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to articulate clearly and listen attentively. Excellent problem-solving abilities are necessary to address customer concerns effectively. Successful candidates should demonstrate a friendly demeanor and have a positive attitude while interacting with clients. Being detail-oriented is crucial for maintaining accurate records and follow-ups. A minimum experience of 2 to 5 years in customer service is essential, ideally in a role focused on relationship management. Additionally, candidates should have at least completed the 12th grade. You should be comfortable working in an office environment and adapt well to the demands of a customer-focused role.

As a Front Desk Receptionist, your primary role will be to ensure a welcoming environment for all visitors and maintain smooth front office operations. This position requires you to be efficient, organized, and personable. Key Responsibilities:- Greet Visitors: Welcome guests with a friendly smile and assist them efficiently to ensure a positive first impression. - Answer Phone Calls: Handle incoming calls professionally while providing necessary information or directing calls to appropriate staff as needed.- Manage Appointment Scheduling: Organize and coordinate appointments, keeping the calendar updated to avoid conflicts and ensuring timely meetings.- Maintain Front Desk Area: Keep the reception area tidy and organized, creating a pleasant atmosphere for visitors and staff.- Assist with Administrative Tasks: Support office operations by performing clerical duties, such as filing and data entry, to ensure smooth workflow.Required Skills and Expectations:You should have 1 to 2 years of experience in a similar role, which will help you understand the dynamics of a front desk operation. Excellent communication skills, both verbal and written, are essential for interacting with visitors and staff. Attention to detail is crucial for managing schedules and ensuring office tasks are completed accurately. A friendly and professional demeanor is expected, as you will be the first point of contact for visitors. You also need to be comfortable using office software and handling multiple tasks simultaneously in a busy environment.

High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.Proven experience in sales or a related field, with a track record of meeting or exceeding sales targets.Excellent communication and interpersonal skills to build strong relationships with customers.Strong negotiation and persuasion skills.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in CRM software and Microsoft Office Suite.A proactive attitude, with a desire to learn and grow in the role.Pl inbox the Cv to richa@gtalentpool.com

Main ResponsibilitiesVisit homes, shops, and offices to find customers.Explain Airtel Xstream Fiber plans and offers.Generate leads and convert them into customers.Achieve daily/monthly sales targets.Help customers with KYC and documentation.Follow up with potential customers.Update sales and customer information through the Airtel app/system.EligibilityRequirements can vary by location, but commonly:12th passGood communication skillsSmartphoneBike and valid driving licence may be requiredFreshers may also be eligible.

We are looking for a motivated and organized Office Assistant to join our team in Ahmedabad. This is a full-time position that requires a female candidate with a minimum educational qualification of 10th pass and 0 to 2 years of experience.Key Responsibilities:- Answering Phone Calls: Handle incoming calls professionally, providing information and directing calls to the appropriate staff members when necessary.- Managing Office Supplies: Keep track of office supplies and equipment, ensuring that everything is stocked and in working condition for daily operations.- Filing Documents: Organize and maintain both electronic and physical files, making it easy for team members to access important documents when needed.- Scheduling Appointments: Assist in setting up meetings and appointments, ensuring that schedules are well-coordinated and documented.- Data Entry: Enter information into spreadsheets and databases accurately to keep records up-to-date.- Greeting Visitors: Welcome guests into the office, providing them with a friendly introduction and ensuring they are assisted promptly.Required Skills and Expectations:The ideal candidate should have strong communication skills, both written and verbal, to interact effectively with colleagues and clients. Basic computer knowledge, including familiarity with MS Office applications, is necessary for tasks like data entry and document management. The ability to stay organized and multitask in a busy environment is essential. A positive attitude and willingness to learn will contribute to success in this role. Ideal candidates should be punctual, dependable, and ready to contribute to a friendly office atmosphere.

We are looking for a dedicated Team Member to join our office in Faridabad. This role is ideal for freshers with a 12th-grade education seeking to kickstart their career in a supportive environment. Key Responsibilities:- Assist Team Members: Support your colleagues by completing assigned tasks to ensure smooth operations.- Participate in Meetings: Attend team meetings to share ideas, discuss tasks, and collaborate effectively with the team.- Maintain Records: Help keep accurate records such as logs or reports to track team progress and projects.- Communicate Effectively: Share important information with team members and relaying feedback from management.- Perform Administrative Tasks: Carry out basic office duties such as filing, data entry, and organizing documents to support team productivity.Required Skills and Expectations:- Team Player: Must work well with others and contribute positively to team dynamics.- Good Communication: Clear verbal and written communication skills are essential for effective collaboration.- Adaptable and Eager to Learn: Willingness to learn new processes, software, and take on various tasks as needed.- Time Management: Ability to manage tasks efficiently, prioritize assignments, and meet deadlines.- Problem-Solving Skills: Be resourceful and proactive in identifying and resolving small issues that may arise during teamwork.This full-time position requires a male candidate who is ready to work from the office every day and is enthusiastic about learning and growing within a team environment.

We are looking for dedicated Airport Ticketing Staff to assist travelers at the Guwahati airport. If you are friendly and organized, this role is perfect for you. As an Airport Ticketing Staff member, your key responsibilities include:1. Ticket Sales and Reservations: You will help customers purchase tickets and make travel reservations. This involves understanding their needs and providing suitable options. 2. Customer Service: Providing excellent service is crucial. You will greet passengers, answer questions, and assist them with check-in procedures to ensure a smooth travel experience.3. Handling Payments: You will process payments securely as customers buy tickets, so attention to detail is important to manage transactions effectively.4. Managing Flight Information: You will provide accurate information about flight schedules, delays, and cancellations to help passengers stay informed.5. Resolving Issues: Occasionally, travelers may face problems or have complaints. You will listen carefully and try to resolve these issues promptly and professionally.To succeed in this role, you should have a minimum educational qualification of passing the 10th grade. Good communication skills in English and Hindi are essential, along with a pleasant attitude for interacting with customers. Previous experience is not necessary but is a plus. You should be ready to work full-time from the office and adapt to a fast-paced environment. Being a team player is crucial as you will collaborate with other staff to ensure efficient operations.

We are looking for a dedicated Air Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for someone who is eager to start a career in the travel industry and is passionate about providing excellent customer service.Key Responsibilities:1. Ticket Booking: Manage flight bookings for customers by utilizing various airline reservation systems to ensure accurate and timely ticket issuance.2. Customer Support: Assist customers with inquiries related to flight schedules, prices, and travel regulations while providing information on travel policies and procedures.3. Problem Resolution: Handle customer complaints and issues related to ticketing, making necessary adjustments and offering solutions to ensure customer satisfaction.4. Documentation: Ensure all ticketing and travel documentation is accurate and complete, maintaining high levels of organizational skills.5. Collaboration: Work closely with teammates and other departments to streamline the ticketing process and improve customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass. While prior experience is not mandatory, a strong desire to learn about the travel industry is essential. Good communication skills, both verbal and written, are required, along with a friendly demeanor for customer interactions. Candidates must be detail-oriented, able to work well under pressure, and possess basic computer skills to handle reservation systems. A proactive approach to problem-solving and a commitment to delivering high-quality service are also expected in this role.

We are looking for an Air Ticketing Executive to join our team in West Sikkim. This entry-level position is ideal for freshers or candidates with minimal experience, and it involves managing air travel bookings for our clients.Key responsibilities include handling flight bookings. You will assist customers in selecting the best flights based on their needs and budget, ensuring a smooth booking process. You will also manage ticket changes and cancellations. This requires good communication skills as you will be in touch with airlines and clients to accommodate their requests effectively.Additionally, you'll be expected to provide excellent customer support. Answering queries regarding flight schedules, prices, and travel requirements will be part of your daily tasks. You should be organized and detail-oriented. Accuracy is crucial when processing bookings and managing ticket information. Basic computer skills are essential, as you'll be using booking software and handling online transactions.Good communication skills are necessary for this role, as you will interact with clients and airline representatives regularly. A positive attitude and willingness to learn can help you succeed and grow in this position. The ideal candidate should be a team player and able to work under pressure during peak travel seasons, ensuring that clients receive timely and efficient service.

Getting leads from allotted Bank and source business through direct marketing techniques.Responsible for establishing and strengthening relationship with customers in Bank.Following-up on leads of high net worth individualsRequire high-involvement with work site activities, also require to prospect in assigned areas and make cold calls.

Fresher interested in Inside Sales, Sales (B2C) - EdTech industry, Connecting with leads through calls, emails and bringing them for Webinars/Web-series Help B2C Sales team in selling company's course through calling, emails. Build solid prospective leads that exceed the sales goals of the organization Identification of prospective customer's needs and goals, and suggesting an effective course of action regarding the same. Following up with the prospects for collecting feedback and more sales conversions. Ensuring the sales pipeline is full of qualified leads and prospects

Should have technical knowledge of Website and mobile appSkill and Responsibilities : Managing Customer Relationships Ensuring Sales Growth, Building Sales Targets Explaining Customer About The Products Handling Customer Queries.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. Key Responsibilities:- Administrative Support: Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- Communication Handling: Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- Office Organization: Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- Record Keeping: Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- Assistance with Meetings: Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.Required Skills and Expectations:Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.