Customer Relationship Jobs

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

We are looking for a detail-oriented Air Ticketing Executive in Dumdum, Kolkata, to assist customers with booking and managing airline tickets. This full-time position is ideal for fresh candidates who have completed their 10th grade and are eager to start a career in the travel industry.Key Responsibilities:1. **Booking Air Tickets:** Handle customer inquiries regarding airline tickets, providing accurate information and making bookings efficiently using the required software.2. **Customer Assistance:** Offer exceptional service by addressing customer issues, changes, or cancellations and providing suitable solutions in a timely manner.3. **Payment Processing:** Manage payment transactions accurately for ticket bookings, ensuring proper documentation and confirmation for customers.4. **Record Keeping:** Maintain organized records of ticket sales and customer interactions to ensure smooth operations and easy retrieval of information when needed.5. **Stay Updated:** Keep abreast of airline policies and industry trends, ensuring compliance and providing customers with the most accurate and up-to-date information.Required Skills and Expectations:Candidates should have excellent communication skills, both written and verbal, to effectively assist customers. Basic computer skills are essential for navigating booking systems and managing records. A keen attention to detail and strong organizational skills are necessary to handle customer requests efficiently. We expect candidates to be proactive, adaptable, and willing to learn in a fast-paced environment. Being a team player is also important as you will collaborate with colleagues to ensure customer satisfaction.

Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

We are looking for dedicated Airport Staff to join our team in Kolkata. As a member of our airport team, you will play a vital role in ensuring a smooth and efficient airport experience for all passengers.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage passenger luggage, ensuring that bags are loaded and unloaded correctly and delivered to the right destination.- **Safety Procedures:** Follow safety protocols and regulations to maintain a secure environment for passengers and staff at all times.- **Monitoring Flights:** Keep track of flight schedules and provide timely updates to passengers about any changes or delays.- **Assisting Security Checks:** Help guide passengers through security processes, making sure they understand requirements for safe travel.**Required Skills and Expectations:**- Candidates should have completed their 12th grade education.- Previous experience in a customer service role is a plus but not mandatory; freshers are welcomed to apply.- Strong communication skills are essential to effectively interact with passengers and team members.- Candidates should be capable of working in a fast-paced environment and managing multiple tasks efficiently.- A friendly and approachable demeanor is important for providing excellent customer service.- Flexibility to work in shifts, including weekends and holidays, is expected.If you are enthusiastic about travel and enjoy working with people, we invite you to apply for this exciting opportunity.

Job Role - Senior Business Manager Company - SBI LIFE Eligibility Criteria - Freshers & ExperiencedSkills - Customer Handling, Customer Acquisition, Team Handling, Team Leading Salary & Benefits - Fixed Salary with Attractive Incentives + PF + Gratuity Annual CTC is upto 4.5 Lakhs

A showroom sales executive is the primary face of a retail business. They are responsible for welcoming customers, showcasing products, understanding specific client needs, and closing sales. Their ultimate goal is to drive store revenue while delivering exceptional customer service.JOB Location - Sundernagar LudhianaKey ResponsibilitiesCustomer Interaction: Greet, engage, and assist walk-in customers. Listen to their requirements and recommend suitable products.Product Demonstration: Provide detailed product information, highlighting features, benefits, and customization options.Sales Targets: Work individually and collaboratively with the team to achieve or exceed monthly, quarterly, and yearly sales quotas.Showroom Maintenance: Ensure the sales floor is clean, organized, and visually appealing to merchandising standards.Order Processing & Admin: Handle transactions via Point-of-Sale (POS) systems, process invoices, and manage relevant documentation.Follow-Ups & Lead Management: Follow up on customer inquiries, phone calls, and WhatsApp messages to nurture potential sales.Essential Requirements & SkillsCommunication Skills: Excellent verbal communication and the ability to articulate product value.Interpersonal Skills: A confident, presentable, and approachable personality.Product Knowledge: Ability to quickly master and explain technical or detailed specifications Education & Experience: Typically a high school diploma, though a bachelor's degree or prior experience in retail or counter sales is highly preferred.Flexibility: Willingness to work retail hours, which frequently include weekends, holidays, and evening shifts

As a Guest Relation Executive, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience during their stay. Your key responsibilities will include:- **Welcoming Guests:** Greet guests warmly upon arrival and provide them with all necessary information about the facilities, services, and amenities available to enhance their stay.- **Addressing Complaints:** Handle guest complaints and feedback professionally. Ensure you listen carefully, empathize, and resolve issues promptly to maintain high satisfaction levels.- **Maintaining Guest Records:** Keep accurate records of guest interactions and preferences to personalize future services, ensuring our returning guests feel valued.- **Coordinating with Departments:** Collaborate with other departments such as housekeeping and food services to ensure guest needs are met swiftly and efficiently, fostering good team communication.- **Promoting Services:** Inform guests about our additional services and special offers, encouraging engagement and upselling where appropriate to enhance their experience.Candidates for this position should have a minimum of 3 years and a maximum of 9 years of experience in a customer service role, preferably in the hospitality industry. A diploma in hospitality or related fields is required. Strong communication skills in both German and English are essential. Additionally, candidates should demonstrate excellent problem-solving abilities, a friendly demeanor, and the capacity to work well under pressure. A passion for customer service and a keen attention to detail are vital for success in this role.

We are looking for an Air Ticketing Executive to join our team in Ranchi. This is an entry-level position suitable for candidates with a 12th-grade education and minimal experience. **Key Responsibilities:**- **Booking Flights:** Assist customers in selecting and booking flights based on their travel needs, ensuring they receive timely and accurate information.- **Customer Support:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a smooth booking experience for travelers.- **Ticket Issuance and Changes:** Manage the issuance of airline tickets and handle any changes or cancellations, ensuring compliance with airline policies.- **Payment Handling:** Process payments efficiently, ensuring that transactions are accurate and secure.- **Record Maintenance:** Keep detailed records of bookings, payments, and customer interactions to ensure that all information is readily available for future reference.- **Collaboration with Airlines:** Communicate and coordinate with airline representatives regarding flight schedules, seating availability, and other relevant details.**Required Skills and Expectations:**Candidates should have a basic understanding of travel procedures and a passion for customer service. Strong communication skills are essential, as you will be interacting with clients regularly. Attention to detail is important for managing bookings accurately. Proficiency in using computers and booking software will be beneficial. Candidates must be willing to learn and adapt quickly to the dynamic environment of the travel industry. A positive attitude and teamwork spirit are essential for success in this role.

As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.

We are looking for dedicated Airport Ticketing Staff to join our team in Bhubaneswar. This role is ideal for individuals with a passion for travel and customer service, helping passengers with ticketing needs in a busy airport environment.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring accurate information is provided regarding schedules, prices, and destinations.- **Check-in Support:** Guide travelers through the check-in process, including the issuance of boarding passes and baggage tagging, to ensure a smooth departure.- **Customer Assistance:** Address inquiries and resolve issues related to flight schedules, cancellations, and refunds, providing timely and effective support.- **Administrative Tasks:** Maintain records of ticket sales and cancellations and ensure all transactions comply with company policies and industry regulations.Required Skills and Expectations:Candidates must have a minimum of a 10th-grade education and ideally have some experience in customer service. Excellent communication skills are crucial for interacting with passengers clearly and politely. The ability to work under pressure during peak travel times is essential. Good organizational skills and attention to detail will help manage tasks effectively. The candidate should be comfortable working in an office environment and available for full-time hours, contributing positively to the team and the overall passenger experience.

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.

Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating

As a Customer Care Executive, your main responsibility will be to assist customers with their queries and concerns. This includes answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner. You will also be responsible for maintaining customer records and ensuring customer satisfaction at all times.The ideal candidate for this role should be a graduate with good communication skills and a customer-centric approach. You should be able to multitask and work well under pressure. Additionally, you should be a team player and have a positive attitude towards problem-solving. Prior experience in customer service is not required, as this is a position suitable for freshers looking to start their career in customer care.

We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.

As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.

We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You

Job Role - Branch Manager Company - ICICI PRUDENTIAL LIFE INSURANCE EXPERIENCE - Freshers & ExperiencedEligibility Criteria - 12th pass Skills - Sales, Insurance Sales, Client Handling, Good Communication Skills required.Salary & Befinits - Fixed salary + Attractive Incentive + PF + Gratuity. Annual CTC upto 4.5 Lakhs

Job Title - Business Development Manager Company - Aditya Birla Capital Eligibility Criteria - Freshers & ExperiencedSkills - Good Communication Skills, Customer focused approach, Strong relationship building abilitiesCompensation & Benefits - Fixed salary + Attractive Incentives + PF . Annual CTC upto 4.5 lakhs

Job Title - Relationship Manager Company - Bank of Baroda IFL Location - Park Street Employment Type-Full Time Required Skills - Strong relationship building & networking abilities Salary & Benefits : Fixed salary + performance based incentives + PF, CTC upto 4.5 Lakhs

Scheduling reservations.Operating the facilities profitably.Planning well so each event runs smoothly.Checking all bills are paid on time.Managing your food and beverage team.Briefing staff and checking the room set-up before the event.

As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.

We are looking for an enthusiastic Airport Ticketing Executive to manage passenger ticketing and assist customers at the Kolkata airport. This entry-level position is ideal for recent school graduates looking to start their careers in the airline industry.Key Responsibilities:- **Customer Service:** Greet and assist passengers with ticketing inquiries, ensuring a pleasant travel experience. Engage with customers in a friendly manner, addressing their needs effectively.- **Ticket Booking:** Process ticket bookings, changes, and cancellations both online and offline. Accurately input information into the system to minimize errors and improve efficiency.- **Payment Processing:** Handle payment transactions and provide receipts to customers. Ensure all financial transactions are processed smoothly and securely.- **Information Management:** Provide accurate flight information and updates to passengers. Keep customers informed of any changes to their schedules or additional requirements.- **Collaboration:** Work closely with airline representatives and other airport staff to coordinate ticketing operations efficiently. Foster a strong team environment to achieve common goals.Required Skills and Expectations:Candidates should possess excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial for processing ticket information accurately. A basic understanding of computer systems is necessary, along with a willingness to learn about airline policies and procedures. Strong interpersonal skills will help in building relationships with colleagues and customers alike. Being a quick learner with a positive mindset will aid in excelling in this role.

We are looking for a dedicated Tele Caller to join our team in Gurgaon Sector 18. The ideal candidate should have at least 1 year of experience and be a 12th-grade pass. This role involves making outbound calls to potential clients and providing them with information about our products and services.Key Responsibilities:1. **Outbound Calling**: You will make calls to a list of potential clients, introducing our services and understanding their needs, helping to generate leads and drive sales.2. **Customer Interaction**: You will engage with customers professionally and courteously, addressing any questions or concerns they may have about our products and offering suitable solutions.3. **Data Entry**: Accurately record call details and maintain customer information in our database to ensure up-to-date records for future reference.4. **Follow-Up**: After the initial call, you will follow up with clients who show interest, ensuring they have all required information and persuading them to make a purchase.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with potential customers. A strong understanding of sales techniques will be beneficial. You should be organized and able to manage multiple calls efficiently. Being friendly, persuasive, and resilient in the face of challenges is essential to succeed in this role. A positive attitude and a willingness to learn are important qualities we value.

Salary & perks - Max CTC 4 lpa+fuel& other Qualification & experience - Graduate/ Min 1 year in housing loan , mortgage Age limit 30 yearsAdditional remarks - Driving licence and vehicle is mandatory and source the candidate from nearby location only male candidate/700 cibil

Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary