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Customer Relationship Jobs

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Online For Customer Associate Jobs (Freshers)

DAV Human Resources Business Partner

  • Fresher
  • 7.0 Lac/Yr
  • Amritsar
Customer Relationship Customer Care Customer Service Customer Support
Join our team as a Customer Associate, where you will play a key role in delivering excellent service to our customers from the comfort of your home in Amritsar. This full-time position is ideal for freshers eager to begin their career in customer support.Key Responsibilities:1. **Customer Support**: Respond to customer queries via phone, email, or chat. You will address their concerns promptly and ensure their satisfaction with our services.2. **Issue Resolution**: Take ownership of customer issues and strive to resolve them efficiently. You will work to provide solutions that enhance customer experience.3. **Product Knowledge**: Familiarize yourself with our products and services. You will provide accurate information to help customers make informed decisions.4. **Record Keeping**: Maintain detailed records of customer interactions. You will update our systems to ensure all customer information is current and accessible.5. **Feedback Collection**: Gather customer feedback to help improve our services. Your insights will contribute to our overall goal of providing outstanding customer care.Required Skills and Expectations:Candidates must have completed their 12th grade and have strong communication skills in English and Hindi. You should be comfortable using computers and various online platforms. A friendly demeanor, patience, and a desire to help others are essential. We expect you to be enthusiastic, willing to learn, and able to work independently from home.
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  • Fresher
  • 5.5 Lac/Yr
  • Chandigarh
Customer Relationship Customer Care Customer Handling Customer Management
We are Recruiting Customer Representative AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performanceRequirements:
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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Opening For Relationship Manager

Daily Gong Financial Services Limited

  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Coimbatore
Customer Relationship Communication Interpersonal Skills Customer Service Client Relationship Customer Retention
Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Jaipur
Furniture Customer Management Marketing Customer Relationship
Assist walk-in customers and understand their requirements for furniture Demonstrate product features, benefits, and usage effectivelyDrive sales by recommending suitable products and upselling where requiredMaintain store presentation, visual merchandising, and cleanlinessHandle billing, inventory support, and stock replenishmentBuild strong customer relationships and ensure high customer satisfactionAchieve monthly sales targets and contribute to store revenue
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  • Fresher
  • 6.5 Lac/Yr
  • Delhi NCR
Customer Relationship Customer Care Customer Handling Customer Management
We are looking for a motivated and friendly Customer Representative to join our team. This role is ideal for freshers who want to start their career in customer service and work from the comfort of their home in Delhi NCR.Key Responsibilities:- **Responding to Customer Inquiries:** You will communicate with customers through calls, emails, or chats, providing prompt and helpful answers to their questions.- **Managing Customer Issues:** When issues arise, you will listen to the customer, understand their concerns, and work to resolve the problems effectively.- **Updating Customer Information:** You will maintain accurate customer records by inputting relevant information into our database, ensuring details are current and correct.- **Building Customer Relationships:** Building rapport with customers is essential; you will aim to create positive experiences that encourage customer loyalty.- **Collaborating with Team Members:** You will work closely with colleagues and share information to ensure that customer needs are met.Required Skills and Expectations:We expect you to have good communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential when handling inquiries and complaints. You should be comfortable using computers and navigating various software platforms. As this is a work-from-home role, being self-disciplined and organized is crucial. If you have a willingness to learn and are eager to help others, you will succeed in this position.
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  • Fresher
  • 3.0 Lac/Yr
  • Virar West Mumbai
Customer Relationship Retail Sales Corporate Sales Lead Generation Field Sales Direct Sales
We are seeking a motivated and enthusiastic Field Sales Executive located in Virar West, Mumbai. This role is ideal for freshers who are eager to start their career in sales and are ready to engage with customers directly.As a Field Sales Executive, your primary responsibility will be to generate sales by contacting potential clients and promoting our products. This involves creating relationships with customers, understanding their needs, and providing suitable solutions. You will actively seek out new sales opportunities and arrange meetings to showcase our offerings.Key responsibilities include:- **Customer Engagement**: You will approach potential clients, introducing them to our products and capturing their interest through effective communication.- **Sales Generation**: Your goal will be to meet and exceed sales targets by converting leads into actual sales through strategic follow-ups and persuasive presentations.- **Market Research**: You will gather feedback and insights from customers to help improve our products and services.- **Reporting**: You will maintain accurate records of sales activities and customer interactions, providing regular updates on your progress.To succeed in this role, you must possess strong communication skills and a highly motivated attitude. A customer-focused mindset and the ability to work independently are essential. You should be comfortable working in a fast-paced, target-driven environment and must have the ability to organize your time effectively. A completed 12th grade education is required.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Dum Dum Kolkata
Direct Sales Lead Generation Marketing Communication Field Sales Customer Relationship
Urgent Hiring - Direct Sales Executive (Male / Female)Company: Kutchina Appliance Location: Dum Dum Nearby candidate hole best
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B.A Freshers For Field Sales Executive

Specular Business Services LLP

  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Bangalore
Customer Relationship Direct Sales Marketing Communication Negotiation Skills Field Sales Strategic Communication b2c Marketing Management Skills Field Marketing
We are looking for a highly motivated and target-driven Field Sales Executive to drive B2C sales within the assigned territory. The role involves direct customer interaction, promoting Excitel services, and consistently achieving weekly and monthly sales targets through proactive field engagement.Key Responsibilities:Execute door-to-door B2C sales activities within the assigned territoryAchieve weekly and monthly sales targets consistentlyAttend daily gate meetings on time and adhere to company dress codeConduct brochure distribution and local promotional activitiesBuild strong product knowledge and stay updated on competitor offeringsEducate potential customers on Excitel plans, pricing, and benefitsConvert leads into successful sales closuresMaintain and nurture relationships with existing and prospective customersCandidate Requirements:Strong communication skills in Kannada & English(Hindi / Telugu will be an added advantage)Self-motivated with a strong sales mindsetProven ability to meet or exceed sales targetsMust own a two-wheeler for field travelKey Skills:Field SalesB2C SalesLead ConversionCommunication & NegotiationCustomer Relationship ManagementWhat We
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Ernakulam
Retail Sales Customer Relationship Direct Sales
Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.
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Opening For Business Sales Manager

Nutrico Essentials Pvt Ltd

  • 2 - 8 yrs
  • 15.0 Lac/Yr
  • Noida
Customer Relationship B2b Marketing Enterprise Sales B2B Sales Sales Lead Generation
Company DescriptionNutrico Essentials Pvt Ltd is an innovative leader in the herbal extract and nutraceutical industry, supported by the expertise of its parent company, Shri Ram Solvent, which has been a pioneer in botanical extraction since 1986. With nearly four decades of experience, Nutrico Essentials bridges tradition and modern innovation to deliver premium-quality herbal extracts and nutraceutical products. The company takes pride in its commitment to sustainability, ethical practices, and a deep understanding of nature's potential. Nutrico Essentials is dedicated to meeting diverse client needs with a holistic approach, ensuring quality and reliability in every product.Role DescriptionWe are seeking a proactive and results-driven Sales & Business Development Manager to drive growth within the dynamic nutraceutical and herbal extracts sector. This B2B role is responsible for identifying, developing, and closing new business opportunities by leveraging our heritage in botanical extraction and our commitment to quality. The ideal candidate will be a technical seller capable of translating client needs into ingredient solutions.QualificationsStrong Analytical Skills and the ability to analyze and interpret market trendsExcellent Communication skills to build and maintain client relationships effectivelyProven experience and expertise in Lead Generation and Market ResearchA customer-oriented mindset with outstanding Customer Service skillsBachelor
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kiwale Pune
Customer Relationship Channel Sales Management Skills Negotiation Skills Retail Sales
We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners
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  • 1 yrs
  • 40.0 Lac/Yr
  • Saudi Arabia
Marketing Marketer Service Marketing Customer Relationship Sales Retail Operations Store Operations Storekeeper Branch Administration People Management Skills
We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Nagercoil
CRM Customer Relationship
As a Customer Relationship Manager in Nagercoil, you will play a crucial role in maintaining and enhancing the relationship between the company and its clients. Your primary focus will be on ensuring customer satisfaction and loyalty. **Key Responsibilities:**- **Build Strong Relationships**: Develop lasting relationships with customers by understanding their needs and providing tailored solutions that enhance their experience. - **Respond to Inquiries**: Address customer inquiries and concerns promptly, ensuring that all communications are handled professionally and effectively.- **Manage Customer Accounts**: Oversee customer accounts, ensuring that their details and requirements are up to date, which helps in providing personalized services.- **Analyze Feedback**: Gather and analyze customer feedback to identify areas for improvement and suggest actionable solutions to enhance service delivery.- **Collaborate with Teams**: Work closely with sales and support teams to coordinate efforts and improve service offerings based on customer insights.- **Monitor Customer Satisfaction**: Regularly assess customer satisfaction levels through surveys or direct communication, implementing strategies to address any issues identified.**Required Skills and Expectations:**- A minimum of 2 to 8 years of experience in customer relationship management or a similar role is essential.- Strong communication skills, both verbal and written, are necessary to effectively engage with customers and colleagues.- Problem-solving abilities are crucial for addressing customer concerns and finding appropriate solutions.- You should have a customer-centric mindset, with a focus on enhancing client satisfaction and loyalty.- Proficiency in using customer relationship management software and tools is a plus.- The role requires you to work full-time from the office and adapt to a dynamic work environment.
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Field Sales Executive (Male)

Syma Medical & Dental Surgical

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bilaspur
Customer Relationship Marketing Communication Field Sales Technical Sales Lead Generation Field Marketing Negotiation Skills b2c Marketing Strategic Communication
1.Generate new leads and identify potential clients (Hospitals, Clinics, Doctors)2.Visit doctors, hospital purchase departments, and biomedical teams3.Promote products like:-X-ray Machines (CR/DR)-Dialysis Machines-Laparoscopy & Endoscopy Equipment-Surgical Instruments & Consumables4.Conduct product demonstrations and presentations5.Negotiate prices, and close deals6.Maintain relationships with existing clients for repeat business7.Follow-up on leads and inquiries regularly8.Coordinate with service/technical team for installation & support9.Achieve monthly & quarterly sales targets
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Field Sales Executive Fresher

Tide Business Platform

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing Negotiation Skills Field Marketing Lead Generation Selling Skills
Job OverviewWe are looking for a dynamic and result-oriented Field Sales Executive to generate new business opportunities and manage client relationships. The candidate will be responsible for visiting customers, promoting products/services, and achieving sales targets.
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  • 1 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Customer Relationship Corporate Sales Direct Sales Marketing Communication Strategic Communication Agency Sales Management Skills Lead Generation Technical Sales Field Sales Negotiation Skills Field Marketing Selling Skills Channel Sales
As a Field Sales Executive based in Ahmedabad, you will play a crucial role in promoting and selling our products to clients in the designated area. This position requires a motivated individual who enjoys working in the field and meeting new people.**Key Responsibilities:**- **Lead Generation:** Identify and pursue potential clients through networking and market research to build a robust sales pipeline.- **Sales Presentations:** Conduct face-to-face presentations and product demonstrations to engage clients and clearly show the benefits of our offerings.- **Relationship Management:** Build and maintain strong relationships with clients, ensuring their needs are met and providing excellent customer service.- **Sales Reporting:** Regularly update sales records and report on sales activities to keep track of progress and identify areas for improvement.- **Market Analysis:** Stay informed about market trends and competitor products to effectively position our offerings and enhance sales strategies.**Required Skills and Expectations:**Candidates should have a minimum of 1-2 years of experience in sales, preferably in a field setting. A strong understanding of sales techniques and customer relationship management is essential. Effective communication and interpersonal skills are crucial, as you will be engaging with various clients. A proactive attitude towards problem-solving and achieving sales targets is expected. Candidates should be able to work independently and manage their time efficiently. Additionally, proficiency in basic computer applications is necessary to handle reporting and customer management tasks. Only male applicants are considered for this position.
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Freshers For Field Sales Executive - Rajkot

Egalflow Dynamics Private Limited

  • Fresher
  • 2.0 Lac/Yr
  • Rajkot
Customer Relationship Retail Sales Corporate Sales Marketing Communication Strategic Communication Technical Sales b2c Marketing Selling Skills Field Marketing Direct Sales Lead Generation Management Skills Field Sales
The Advertisement Field Sales & Marketing Executive is responsible for generating revenue by selling advertising solutions to clients. This role involves meeting potential customers, promoting ad services (print, digital, outdoor, etc.), and maintaining strong client relationships.
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  • Fresher
  • 6.5 Lac/Yr
  • Ludhiana
Customer Relationship Customer Care Customer Handling Customer Management
We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.
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  • 0 - 5 yrs
  • 0.9 Lac/Yr
  • Varanasi Cantt
Communication Mobile Multimedia Drive Bike Sales Service Marketing Customer Relationship
Bhaktiline is fastest growing service in RegionJob Opening Relationship Officer - 1 PostRole - Build customer Relationship Area - Varanasi Salary - Handsome Salary with D.A & T.A
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Amritsar
Customer Relationship Customer Care Customer Handling Customer Management
We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- **Order Management**: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- **Feedback Collection**: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- **Problem Solving**: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it
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  • Fresher
  • 1.8 Lac/Yr
  • Rajkot
Microsoft Excel Microsoft Word General Office Management Computer Skills Back Office Sales Communication Skills Quick Learner Email Writing Followups Customer Relationship
K9HR SOLUTIONS, Khushi Vadiya (Hr recruiter - Mo. No. 9276300720 Email ID:HR006.K9HR@gmail.com) is looking for a dedicated Back Office Assistant to support our operations in Rajkot, India. This is a full-time position suitable for fresh graduates, specifically female candidates. As a Back Office Assistant, your key responsibilities will include data entry, where you will accurately input information into our systems; managing documents, which involves organizing files and ensuring all paperwork is in order; and assisting with communication, where you will help prepare and send emails and reports to team members and clients. Additionally, you will support the team by maintaining inventory, ensuring supplies are stocked and organized.To succeed in this role, you should possess strong organizational skills, as you will need to manage multiple tasks efficiently. Proficiency in basic computer applications, such as Microsoft Office, is essential for handling data and producing documents. Good communication skills are also necessary to interact with colleagues and assist with questions. Attention to detail is crucial for entering data accurately and keeping records updated. As a fresh graduate, you should be eager to learn and adapt to new challenges. Being proactive in your tasks and maintaining a positive attitude will contribute to your success in the back office environment. This role is an excellent opportunity to develop your skills and gain practical experience in a professional setting.
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  • 1 - 7 yrs
  • 50.0 Lac/Yr
  • Gurgaon
Front Office Operations Customer Relationship Branch Supervision Retail Store Store Operations Management Skills Branch Administration
We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.
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  • 1 - 7 yrs
  • 40.0 Lac/Yr
  • Bangalore
Store Keeper Store Operations Sales Front Office Executive Marketing Data Entry Specialist Branch Administration Branch Supervision People Development Customer Relationship
Location: UKJob Description:Join our team as a Storekeeper at a prestigious UK jewellery shop! You'll be responsible for managing inventory, receiving shipments, and ensuring our exquisite products are well-organized and secure. Attention to detail and a passion for keeping things in perfect order are key.Requirements:Strong organisational skillsExperience in inventory managementReliable and detail-orientedBenefits: Competitive pay, staff discounts, and a supportive work environment.
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  • 0 - 5 yrs
  • 40.0 Lac/Yr
  • United Kingdom
Branch Supervision Branch Administration Retail Storekeeper Store Operations Sales Marketing Customer Relationship Human Resource Executive People Development
We are looking for a dedicated Administrative Assistant to support our office operations in the United Kingdom. This role is open to candidates with 0 to 5 years of experience and requires at least a 10th-grade education. This is a full-time position that requires working from our office.**Key Responsibilities:**- **Office Management:** Assist in organizing and maintaining office supplies and equipment to ensure a smooth workflow.- **Communication:** Handle incoming and outgoing correspondence, including emails and phone calls, to provide timely responses and maintain professional communication.- **Data Entry:** Input and update information in databases and spreadsheets, ensuring accuracy and accessibility of records.- **Scheduling:** Manage appointments and meetings for team members, coordinating calendars to optimize time and resources.- **Documentation:** Prepare and file important documents, helping to maintain organized records for easy retrieval when needed.**Required Skills and Expectations:**Candidates should have strong organizational skills and be able to multitask effectively. Good written and verbal communication skills are essential to interact with team members and clients professionally. A proactive approach to problem-solving and attention to detail are important for managing tasks accurately. Basic computer skills, including proficiency in MS Office (Word, Excel, Outlook), are expected. We value a positive attitude and a willingness to learn in our fast-paced work environment.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Jorhat
General Office Management English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Customer Relationship Microsoft Excel Microsoft Word Internal Communication Communication System Quick Learner Communication Skills
We are looking for a dedicated Back Office Assistant to support our team in Jorhat, Assam. This entry-level position is ideal for candidates with 0 to 2 years of experience and requires a minimum education of 12th pass. Key Responsibilities:- **Data Entry:** Accurately input and update information into our databases, ensuring all records are current and correct. Attention to detail is crucial to maintain high data quality.- **Document Management:** Organize and maintain documents, both physical and electronic. This includes filing, scanning, and retrieving documents as needed, helping to ensure smooth office operations.- **Communication Support:** Assist in handling internal and external communications, including emails and phone calls. Clear and professional communication is important for effective collaboration with team members and clients.- **Inventory Tracking:** Help monitor office supplies and maintain an inventory list. You will be responsible for notifying management when supplies need to be reordered.- **Administrative Tasks:** Support daily office operations by performing various administrative duties, such as scheduling meetings and preparing reports.Required Skills and Expectations:Candidates should possess strong organizational skills and a keen eye for detail. Basic computer skills, including proficiency in MS Office, are essential. Good communication skills, both written and verbal, are crucial for this role. A proactive attitude and willingness to learn are highly valued, as you will be part of a dynamic team focused on achieving shared goals.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Air Ticketing Ticket Booking Customer Management
We are seeking an Air Ticketing Executive to join our dynamic team in Shillong. This role is ideal for individuals passionate about travel and customer service, with a keen interest in the airline industry.Key responsibilities include managing flight bookings, where you will assist customers in selecting flights based on their preferences. You will also issue tickets, ensuring accuracy and efficiency in the process. Handling customer queries is a crucial part of the role, as you will provide information about flight schedules, fares, and any changes or cancellations. Maintaining records is important for tracking transactions and supporting smooth operations. Collaboration with airlines and travel agencies will be necessary to stay updated on promotions and policies. Candidates should be confident communicators with a focus on customer service. Attention to detail is essential to ensure ticketing accuracy. Basic computer skills are required, as you will be using software to manage bookings and records. Strong organizational skills will help you manage multiple tasks efficiently, and a willingness to learn and adapt in a fast-paced environment is crucial. A minimum of a 12th-grade education is necessary, and prior experience in travel and tourism, while not mandatory, is a plus. This full-time position requires you to work from our office in Shillong. If you are ready to start your career in the travel industry, we encourage you to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dimapur
Customer Relationship Air Ticketing Ticket Booking
We are seeking a dedicated Air Ticketing Executive based in Dimapur, India, who is eager to start their career in the travel industry. This position is perfect for individuals with a passion for customer service and travel.Key Responsibilities:- **Ticket Booking**: Handle customer inquiries and assist in booking flight tickets using reservation systems, ensuring accuracy and efficiency.- **Customer Support**: Provide exceptional support to clients, addressing their concerns, managing cancellations, and making changes to existing bookings.- **Itinerary Management**: Prepare detailed travel itineraries for customers, including flight details, boarding times, and any additional travel arrangements.- **Sales Coordination**: Collaborate with team members and communicate effectively to ensure all client needs are met and promote additional travel services when applicable.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly attitude to engage effectively with customers. A basic understanding of ticketing systems is preferred but not mandatory, as on-the-job training will be provided. Attention to detail is crucial for managing accurate bookings and resolving issues. A willingness to learn and adapt in a fast-paced environment is essential. As this role primarily requires working from the office, candidates should be prepared to collaborate with the team in person. A high school diploma (12th pass) is required, and prior experience in a customer service role is a plus but not necessary.
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  • 5 - 10 yrs
  • 3.5 Lac/Yr
  • Nagercoil
Customer Relationship Customer Service Interpersonal Skills Problem Management Convincing Power Customer Management Customer Handling
Role SummaryThe CRM Manager is responsible for managing customer relationships, improving customer experience, and ensuring effective use of CRM systems to support business growth, client retention, and revenue generation.Key ResponsibilitiesCRM Strategy & ManagementDevelop and implement CRM strategies to improve customer engagement and retentionManage and optimize the CRM system to ensure accurate data tracking and reportingAnalyze customer data to identify trends, opportunities, and areas for improvementCustomer Relationship ManagementBuild and maintain strong relationships with clientsEnsure timely communication and follow-up with customersHandle escalations and resolve customer issues efficientlySales & Revenue SupportWork closely with sales and marketing teams to track leads and conversionsMonitor customer lifecycle and ensure maximum client retentionSupport revenue growth through upselling and cross-selling opportunitiesData Management & ReportingMaintain accurate customer records and database hygieneGenerate regular reports on customer activity, sales performance, and retention metricsProvide insights to management for decision-makingTeam Leadership & CoordinationLead and guide the CRM team to achieve targetsAssign tasks, monitor performance, and ensure productivityCoordinate with internal departments for smooth operationsKey Skills RequiredStrong communication and interpersonal skillsProficiency in CRM software and MS ExcelAnalytical and problem-solving skillsLeadership and team management abilitiesAttention to detail and process-oriented mindsetExperience Required3+ years of experience in CRM, customer relationship management, or related roles
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