Customer Service Manager Job Vacancies in Chennai

Healthcare Counsellor - Tamil NaduLetzBizz is hiring Healthcare Counsellors for healthcare clinic branches across Tamil Nadu.Eligibility: BAMS, BSMS, BHMS, BNYS, BDS or Pharm D. Freshers and experienced candidates welcome. Female candidates only. Immediate joiners strongly preferred. Applicable professional registration/licence details required where applicable. Strong communication, interpersonal and patient-handling skills.Responsibilities: Counsel patients about healthcare services and treatment packages using approved clinic protocols. Explain services, benefits and pricing clearly. Understand patient concerns and guide them towards appropriate services. Build patient trust and maintain a positive experience. Support package conversions and counselling targets. Coordinate with clinic staff and maintain accurate records.Work schedule: Approximately 10 AM-8 PM. Weekday off; Saturdays and Sundays are working days. On-site role at an assigned Tamil Nadu branch.Indicative salary: Freshers: around 30,000/month. Experienced: up to 35,000-36,000/month, depending on experience and previous compensation. Incentives subject to employer policy.Apply: hr@letzbizz.com / shruthi@letzbizz.comSubject: Healthcare Counsellor - Tamil NaduPlease share your updated CV, qualification, current and preferred location, experience, current and expected salary, notice period, and applicable registration/licence details.

We are looking for a confident and well-spoken Receptionist to manage front-desk operations and assist patients with appointments and general queries. The ideal candidate should have good English communication skills and a professional approach.Key Responsibilities:Manage front-desk and reception activities.Attend phone calls and handle patient enquiries.Schedule and coordinate patient appointments.Greet and assist patients professionally.Maintain patient and appointment records.Coordinate with doctors and nursing staff for smooth clinic operations.Support day-to-day administrative activities.Required Skills & Qualifications:Fresher candidates can apply.Female candidates preferred.Good English-speaking and communication skills.Good interpersonal and customer-handling skills.Basic computer knowledge.Professional and patient-friendly approach.

Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification

MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

Exciting Job Opportunity - SBI Credit Card Sales ExecutiveCompany: Calibehr Business Support Services Pvt. Ltd.Client: SBI CardsLocation: Chennai Salary: 18,000 - 20,000 per month + Attractive IncentivesEligibilityMinimum Qualification: 12th Pass / Diploma / Any Graduate.Freshers and experienced candidates are welcome to apply.Good communication and convincing skills.Willingness to work in field sales.BenefitsFixed SalaryAttractive IncentivesCareer Growth OpportunitiesTraining and Support

We are seeking a dedicated Transport Executive to join our team in Chennai. The ideal candidate should have 5 to 11 years of relevant experience, along with a background in B.A or B.B.A. This full-time role requires working from the office and is open exclusively to male candidates.Key Responsibilities:- Manage Transport Operations: Oversee daily transport activities to ensure efficient and timely transport of goods and personnel.- Coordinate Logistics: Work closely with suppliers and clients to schedule and track deliveries, ensuring all logistics operations flow smoothly.- Ensure Compliance: Monitor transport processes to ensure adherence to safety and regulatory requirements, minimizing risks during operations.- Optimize Routes: Analyze and determine the most efficient transportation routes to reduce costs and time during delivery.- Maintain Records: Keep accurate records of transportation activities, including vehicle maintenance, driver schedules, and delivery logs for reporting purposes.- Communicate Effectively: Liaise with various departments, drivers, and external stakeholders to facilitate seamless transport solutions.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Effective communication skills are essential for coordinating with teams and external partners. Additionally, candidates should be adept in problem-solving and possess a solid understanding of logistics and transport management. Proficiency in using relevant software and tools is also expected. The ideal candidate should have a proactive attitude and the ability to work well under pressure, ensuring all transport operations run smoothly.

Experience in warehouse operations and team supervision.Knowledge of inventory management systems and warehouse processes.Good leadership, communication, and problem-solving skills.Ability to work in shifts and manage multiple tasks effectively.

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

Driver Job DescriptionRoute Management: Plan and follow efficient routes using navigation apps, manage traffic and delays.Vehicle Maintenance: Perform pre-registration sheet checks, refuel the vehicle, check that all tires are properly inflated and all oil levels are correct before picking up the vehicle, keep the cabin clean, and arrange for repairs.Documentation: Fill out logs, submit reports, and obtain the signature of the Site Safety Officer daily.Customer Complaints: It is essential to inform the cleaning staff to clean the toilets of complaining customers in a very clean manner to prevent recurrence of complaints.Customer Communication: Communicate with customers regarding complaints and contact them immediately by phone.Photo Sending: When cleaning the toilet on all floors, or even if the toilet on that floor cannot be cleaned, take a photo and immediately send it to the customers of that floor and the company WhatsApp group.

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.Key Responsibilities:- Inventory Management: Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- Order Processing: Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- Supplier Coordination: Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- Documentation: Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- Quality Control: Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.Required Skills and Expectations:The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.

The Outlet Manager will be responsible for overseeing the day-to-day operations of the outlet in Chennai, India. Key responsibilities include managing staff, ensuring customer satisfaction, inventory management, and driving sales. The ideal candidate should have 5-10 years of experience in a similar role and hold a graduate degree. Strong leadership skills, excellent communication, and the ability to problem solve are essential for success in this role. The Outlet Manager is expected to maintain high standards of quality, service, and cleanliness while achieving sales targets and fostering a positive work environment.

Content Development Write original, high-quality content for social media posts, blogs, landing pages, product descriptions, brochures, and emailers. Develop engaging, audience-focused content such as car reviews, buyer guides, feature stories, industry trends, and lifestyle integration posts. Script compelling video content and reels for product features, behind-the-scenes, testimonials, service showcases, and dealership activities. Plan and supervise the end-to-end development of short-form video content for platforms like Instagram Reels, YouTube Shorts, and Facebook Stories. Collaborate with designers, video editors, and photographers to ensure creative alignment and storytelling across content formats. Maintain a consistent and engaging brand voice in all written and visual communication.SEO & Web Content Create SEO-friendly content with targeted keywords to boost organic rankings. Collaborate with SEO teams to optimize metadata, tags, and headers. Update and maintain existing content to ensure accuracy and relevance.Brand & Marketing Campaigns Support product launches and promotions with creative copy (taglines, ad scripts, banners). Work closely with social media and design teams to align messaging across platforms. Write content for multimedia formats such as videos, infographics, and scripts for vehicle walkthroughs.Research & Accuracy Conduct thorough research on vehicles, market trends, and competitor content. Stay updated with the latest news, auto shows, and tech advancements in the automobile space.Proofreading & Editing Edit and proofread content for grammar, style, and tone. Ensure all content is in line with brand guidelines and consistent across platforms.

Job Opening: Manager - Commercial Exports / Imports / Logistics ChennaiOne of my clients, a leading manufacturing company, is seeking an experienced Manager - Commercial Exports / Imports / Logistics to lead their global trade operations.Position: Manager - Commercial Exports / Imports / LogisticsLocation: Thirunindravur, Chennai, Tamil Nadu, IndiaCTC: INR 5,00,000 to INR 8,00,000 per annum (negotiable based on interview performance)Key Responsibility: Lead end-to-end commercial import/export and logistics operations ensuring regulatory compliance, supply chain optimization, and strategic partnerships with international clients, freight partners, and customs authorities.Required Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related fieldMinimum 5 years of hands-on experience in global logistics and import/export operations, preferably in manufacturingTransformer industry experience preferredKey Skills: EXIM Operations, Customs Clearance, Freight Forwarding, INCOTERMS, DGFT Regulations, SEZ Compliance, International Trade, Shipping Documentation, Supply Chain Management, Logistics CoordinationInterested candidates, please send your resumes to: fredrick.castro@hrirconsultancybeacon.comFredrick Castro Founder & Chief Consultant Beacon HR & IR Consultancy Mobile: 8754488004 Website : https://www.hrirconsultancybeacon.com/

We are looking for a reliable Heavy Driver to join our team. The driver will be responsible for transporting goods safely and efficiently. Key responsibilities:- Transport Goods: Safely drive heavy vehicles to deliver materials and products to various locations.- Load and Unload Cargo: Assist in loading and unloading goods, ensuring they are secure and handled properly.- Maintain Vehicle: Regularly check and maintain the vehicle to ensure it is in good condition, reporting any mechanical issues to management.- Navigation Skills: Use maps and GPS for efficient route planning, ensuring timely deliveries while following traffic rules.- Record Keeping: Maintain accurate records of deliveries, mileage, and fuel consumption for tracking purposes.Required skills and expectations:- A valid heavy vehicle driving license is essential to operate the assigned vehicle legally and safely.- Candidates should have at least 1-5 years of experience in driving heavy vehicles, demonstrating reliability and skill.- A minimum education level of 12th pass is required, ensuring a basic understanding of documentation and communication.- Strong knowledge of road safety regulations and local traffic laws is important for safe driving practices.- Must be physically fit to handle the demands of the job, including lifting and moving cargo.- Good communication skills are necessary to interact effectively with team members and clients.- Punctuality and a strong work ethic are essential to meet delivery schedules and maintain a professional image.

As a Service Incharge in Chennai, India, you will be responsible for overseeing the day-to-day operations of the service department. This includes managing a team of service technicians, ensuring timely completion of service requests, and maintaining high levels of customer satisfaction. You will also be in charge of handling customer complaints and resolving any issues that may arise.Key responsibilities include coordinating service schedules, tracking service requests, and ensuring that all service technicians are properly trained and equipped to perform their duties. You will also be responsible for maintaining inventory levels of spare parts and equipment, as well as creating and implementing service protocols to improve efficiency and productivity.To excel in this role, you must have strong communication and leadership skills, as well as the ability to multitask and prioritize tasks effectively. A basic understanding of technical concepts and the ability to troubleshoot common service-related issues are also required. Additionally, attention to detail and a customer-centric approach are essential for success in this position.

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.