Customer Care Job Vacancies in Chennai

As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.**Key Responsibilities:**- **Customer Assistance:** Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- **Problem Resolution:** Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- **Product Knowledge:** Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- **Documentation:** Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- **Team Collaboration:** Work closely with other departments to improve customer experience and escalate any significant issues when necessary.**Required Skills and Expectations:**A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

We are seeking a motivated and friendly Customer Service Associate to join our team in Pallikaranai, Chennai. This entry-level position is perfect for recent graduates looking to start their career in customer service.In this role, you will be responsible for assisting customers with their inquiries and solving any issues they may have. Your primary duties will include:- **Responding to Customer Inquiries:** Engage with customers via phone, email, or in-person to address their questions and provide accurate information about products and services.- **Problem Solving:** Identify customer issues and work towards effective solutions, ensuring a positive experience for every customer.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in our database to ensure efficient follow-up and service improvement.- **Collaboration:** Work closely with team members and other departments to resolve customer concerns and improve service quality.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle challenging situations with patience and empathy. Experience in customer service is a plus, but we welcome candidates with 0 to 2 years of experience. A graduate degree is required. You should be comfortable working in a fast-paced office environment and be willing to learn and grow in your role. Being a team player is essential, as your contributions will directly impact our customer satisfaction.

Urgent Hiring For Air-TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location - Chennai,Work Experience - Fresher & 3 years

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We are looking for a dedicated Retail Sales Executive to join our team in Chennai. In this role, you will be responsible for promoting and selling our products to customers while providing exceptional service.**Key Responsibilities:**- **Engage Customers**: Greet and assist customers in finding products, ensuring they have a satisfying shopping experience.- **Product Knowledge**: Maintain a thorough understanding of the products and services offered, enabling you to provide accurate information and recommendations to customers.- **Achieve Sales Targets**: Work diligently to reach daily and monthly sales goals by actively selling products and upselling where appropriate.- **Manage Inventory**: Help in stocking shelves and organizing products to ensure that the store displays are appealing and well-maintained.- **Handle Transactions**: Process customer purchases accurately and efficiently at the cash register, ensuring a smooth checkout process.- **Customer Feedback**: Gather feedback from customers about their experiences and relay valuable insights to management for improving services.**Required Skills and Expectations:**A successful candidate should have 3 to 5 years of experience in retail or sales environments. Good communication and interpersonal skills are essential, as you will be interacting with diverse customers daily. You should be comfortable working in a team and have a positive attitude towards sales. Strong problem-solving skills are important for addressing customer inquiries and concerns effectively. Being punctual and committed to your work hours is expected in this full-time role, which requires working from the office.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- **Greet Visitors**: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- **Answer Phone Calls**: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- **Manage Appointments**: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- **Handle Correspondence**: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- **Maintain Reception Area**: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- **Assist with Administrative Tasks**: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

The Banquet Manager will oversee banquet operations, ensuring seamless event execution, client satisfaction, and efficient coordination across teams.Key Responsibilities:Manage end-to-end banquet operations and event executionCoordinate with clients to understand event requirements and expectationsSupervise banquet staff and ensure smooth event flowCoordinate with kitchen, vendors, and support teamsEnsure high standards of service quality and customer satisfactionMonitor budgets, costs, and operational efficiencyHandle escalations and ensure quick resolution during eventsRequired Skills & Qualifications:6+ years of experience in banquet/event managementStrong leadership and team management skillsExcellent communication and client handling abilitiesExperience in managing large-scale events and operationsAbility to multitask and work under pressure

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

Aviation Customer Care Executive:ApplyWe are looking for a Customer Care Executive The role involves handling enquiries, maintaining accurate records in databases, spreadsheets, and internal systems, and providing excellent customer support. With a collaborative work environment and clear growth opportunities, the position offers an in-hand salary of 12,000 - 20,000 per month, based on experience and performance.

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

The MR will drive Quality Management System (QMS) implementation and ensure compliance with ISO/IMS standards while bridging shop-floor operations and management in a fabrication setup.Key Responsibilities:Implement and maintain QMS aligned with ISO & IMS standardsEnsure adherence to fabrication processes and documented proceduresHandle internal & external audits and compliance requirementsCoordinate with production teams (cutting, welding, painting, dispatch)Track non-conformities and implement corrective/preventive actionsManage customer complaints and vendor quality issuesDrive continuous improvement initiatives (5S, Kaizen, RCA)Prepare and present quality MIS reports to managementRequired Skills & Qualifications:Diploma / B.E. in Mechanical / Production Engineering2-5 years experience in fabrication/manufacturing industryStrong knowledge of QA/QC and fabrication processesExperience in ISO documentation and audit handlingGood communication, coordination & analytical skillsExposure to heavy fabrication / welding standards (preferred)

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.

Job Openings for 50 Back Office Executive Jobs for Freshers in Thiruninravur, Chennai, having Educational qualification of : Diploma, Professional Degree with Good knowledge in Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Typing Skills, Basic Computer Skills, Data Entry, Backend etc.

We have vacant of 10 customer chat support Jobs in Thiruninravur, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill English speaking skills etc.

Key responsibilities:1. Handle ticket reservations: Assist customers in booking tickets for flights, ensuring accuracy in booking details and providing necessary information.2. Process ticket sales: Issue tickets, collect payments, and provide receipts to customers in a timely and efficient manner.3. Resolve customer inquiries: Address customer concerns and questions regarding ticketing, flight schedules, cancellations, and refunds.4. Coordinate with airlines: Communicate with airline representatives to check seat availability, confirm reservations, and manage ticketing procedures.5. Maintain booking records: Update and maintain accurate records of ticket sales, reservations, and customer information for future reference.Required skills and expectations:1. Strong communication skills: Ability to effectively communicate with customers, colleagues, and airline representatives in a clear and professional manner.2. Attention to detail: Demonstrate accuracy and precision in handling ticket reservations, sales transactions, and customer information.3. Basic computer skills: Proficiency in using ticketing software, online booking platforms, and Microsoft Office applications.4. Customer service orientation: Prioritize customer satisfaction, actively listen to customer needs, and provide solutions to their inquiries.5. Ability to work under pressure: Manage multiple tasks efficiently, handle customer inquiries promptly, and work effectively in a fast-paced environment.

Urgent Hiring For Ground Staff Air-Ticketing Job Location- Chennai Salary Package - 30 k to 35 k Interview Timing 10 am to 6 pmJob Profile - Ground Staff Air-Ticketing

Urgent Hiring For Ground Staff Airport interview Timing 10am to 6pmSalary Package 30000 to 35000Job Location All Over IndiaWork Experience Fresher Skills Data Entry Computer Operator Passport Cheking

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

As a Customer Care Executive in Chennai, you will play a vital role in ensuring customer satisfaction and providing excellent service. This full-time position is perfect for freshers who are eager to start their careers in customer support. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer customer questions and resolve issues through various channels such as phone, email, and chat to provide quick and effective support.- **Provide Product Information:** Educate customers about the companys products and services, helping them to understand how to use them effectively.- **Manage Customer Complaints:** Address and resolve complaints promptly and professionally, ensuring that customers feel valued and heard.- **Document Interactions:** Maintain accurate records of customer interactions and feedback to help improve processes and enhance service delivery.- **Collaborate with Team Members:** Work closely with other departments to ensure seamless communication and to resolve customer issues efficiently.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and effectively both verbally and in writing.- Problem-solving abilities: You will need to think critically and provide solutions to customer issues promptly.- Customer-focused mindset: A genuine interest in helping customers and a commitment to providing exceptional service are essential.- Basic computer skills: Familiarity with common software applications and the ability to learn new systems quickly is important.- Team player: You should be able to work collaboratively with others and contribute positively to the team environment.