Customer Care Job Vacancies in Chennai

We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.

We are looking for a dynamic and results-oriented City Sales Manager to manage city-level sales, admissions, revenue, and academy operations. The ideal candidate should have strong sales and team management skills, with the ability to coordinate coaches, parents, partners, and internal teams while ensuring quality service delivery.Key Responsibilities:Drive city-level admissions, sales, revenue, and operational targets.Monitor admissions, conversions, revenue, and overall city performance.Ensure quality delivery of coaching sessions based on individual requirements.Recruit, train, mentor, and monitor the performance of coaches.Plan and coordinate sports events, workshops, competitions, and outreach activities.Build relationships with parents, schools, corporates, healthcare professionals, and community partners.Identify new partnership and city expansion opportunities.Coordinate with Sales, HR, Operations, and Management teams for smooth execution.Manage academy operations along with scheduled at-home coaching sessions.Prepare and present weekly and monthly performance reports.Ensure adherence to operational processes, company policies, and quality standards.Visit allocated academy locations during scheduled weekend sessions.Required Skills & Qualifications:2-3 years of relevant experience in Sales, Business Development, Academy Operations, or Operations Management.Strong sales background with experience in achieving targets preferred.Experience in sports, sports academies, education, or service-based organizations is an added advantage.Candidates currently working at Executive level with strong sales and operations knowledge can apply.Good understanding of sales targets, admissions, customer handling, team coordination, and day-to-day operations.Strong communication, leadership, coordination, and problem-solving skills.Ability to manage coaches and coordinate multiple stakeholders.Comfortable working on weekends and visiting allocated academy locations.

Job Title: Customer SupportQualification: Any Degree Graduates (English and Hindi Speaking)Gender: Female only Experience: 0-5 YearsLocation: ChennaiJOB DESCRIPTION:* Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution.

We are looking for a dedicated Back Office Executive to join our team in Chennai. This entry-level position offers an excellent opportunity for individuals with 0 to 3 years of experience to gain valuable work experience in a professional setting.nnKey Responsibilities:nn- Data Entry: Accurately input and maintain data in the companys database, ensuring all information is up-to-date and correct.n n- Documentation: Organize and manage company documents, both physical and digital, making sure they are easily accessible and well-maintained.nn- Customer Support: Assist in responding to customer inquiries and support requests, providing timely and effective solutions or forwarding them to relevant departments.nn- Reporting: Prepare and generate reports as needed, helping to track performance metrics and other important data for the team and management.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education. An eye for detail and good organizational skills are essential for this role. Candidates must possess basic computer skills, including familiarity with software applications like Microsoft Office. Good communication skills are important, as the Back Office Executive will interact with team members and customers. A willingness to learn and grow in a team-oriented environment is expected. Flexibility in tasks and a proactive attitude will also be advantageous in this role.

As a Cashier, you will manage customer transactions in a retail setting, ensuring accurate cash handling and providing excellent customer service. This role is suitable for individuals with up to 6 years of experience and requires a minimum of a 12th-grade education.Key Responsibilities include handling cash transactions efficiently, maintaining accurate records, and utilizing excel for reporting and calculations. You will ensure that all financial exchanges are conducted in a timely and accurate manner. An integral part of your role will also involve providing friendly and efficient service to customers, addressing their inquiries, and ensuring a pleasant shopping experience.Required skills for this position include a strong understanding of cash handling processes and proficiency in Microsoft Excel. The ideal candidate should have good communication skills and a friendly demeanor to interact effectively with customers. The working schedule consists of full-time hours with one day off each week. The position is based in Chennai and requires working from the office. Additional benefits include free food and accommodation provided by the employer. Immediate joining is required, making this an excellent opportunity for candidates ready to start their career in a fast-paced environment.

Promote Horlicks brand near by Jeyachandran showroom in Pallikaranai, and around 16k salary + incentive + PF + ESI

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

We are looking for dedicated Back Office Staff to join our team in Chennai. The ideal candidate should be organized and efficient, ready to support our operations with various administrative tasks.Key Responsibilities:- Data Entry: Accurately input and update information in databases and spreadsheets to ensure all records are current and precise.- Document Management: Organize and maintain files, both physical and digital, to help easily locate important information when needed.- Customer Support: Assist with inquiries and requests by providing timely and effective support, enhancing customer satisfaction.- Communication: Coordinate with different departments to facilitate smooth operations and relay important information promptly.- Inventory Management: Keep track of office supplies and equipment, ensuring that everything is in stock and requesting new items when necessary.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and possess strong attention to detail to manage records and data efficiently. Good communication skills, both written and verbal, are essential for effective collaboration with team members and clients. Being proficient in basic computer applications, particularly Microsoft Office, is necessary. We value a proactive attitude and the ability to work independently or as part of a team. Flexibility and a willingness to learn are important, especially for those with up to two years of experience in similar roles.

Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification

We are looking for a motivated and skilled Restaurant Manager to lead our team in Chennai. This role requires hands-on experience and a passion for delivering excellent dining experiences. Key Responsibilities:- Staff Management: Oversee the restaurant staff, including hiring, training, and scheduling. Ensuring that everyone understands their roles helps maintain a smooth operation. - Customer Service: Provide outstanding service to guests, ensuring their needs are met and any issues are quickly resolved. Happy customers lead to repeat business.- Inventory Control: Manage stock levels of food and supplies, placing orders as needed. Keeping track of inventory is crucial to minimize waste and meet customer demand.- Financial Management: Monitor daily sales and expenses, ensuring that the restaurant operates within budget. Understanding profits and losses helps keep the restaurant financially healthy.- Quality Assurance: Maintain high standards of food quality and cleanliness. Regularly checking food presentation and safety helps uphold the restaurant's reputation.- Marketing and Promotion: Collaborate on strategies to attract new customers. Innovative promotions can help boost sales and bring in foot traffic.Required Skills and Expectations:- A minimum of 1 to 2 years of experience in restaurant management is essential. Familiarity with restaurant operations and customer service is required.- Ability to lead a team effectively while fostering a positive work environment.- Strong communication skills to interact with both guests and staff.- Proficiency in basic financial management and inventory systems.- A detail-oriented mindset to ensure high standards are always met. Candidates should possess a Bachelor's degree in Engineering or a related field and be ready for a full-time position in the office environment. Male applicants are preferred.

We are looking for a BPO Telecaller to join our team in Chennai. This is an entry-level position suitable for candidates with minimal work experience. The role involves direct communication with customers, and you will be responsible for managing calls and providing excellent service.Key Responsibilities:- Making Outbound Calls: You will call customers to share information about our services or products, addressing their needs and inquiries.- Customer Service: Provide prompt and accurate assistance to customers to enhance their experience and build strong relationships.- Record Keeping: Maintain detailed records of customer interactions and update the database with relevant information after each call.- Achieving Targets: Work towards daily and weekly targets set by the management to ensure a high level of productivity.- Feedback Collection: Gather feedback from customers regarding their experience and report insights to help improve our services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Listening Skills: You should be a good listener, ensuring that you understand customer needs and concerns clearly.- Basic Computer Knowledge: Familiarity with computer systems and data entry is expected for maintaining customer records.- Team Player: Ability to work collaboratively with colleagues and contribute positively to the team environment.- Adaptability: Willingness to learn and adapt to new processes as needed, maintaining a positive attitude in a fast-paced environment.

MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!

As an Airport Staff member in Chennai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. Your responsibilities will include:- Passenger Assistance: Help passengers with check-in processes, guiding them through security checks, and answering any queries they may have about their flights or the airport.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that passengers' belongings are handled with care and are correctly tagged for their respective flights.- Security Checks: Collaborate with security personnel to monitor and ensure that all safety regulations are followed, helping to maintain a secure environment for everyone at the airport.- Information Desk Support: Provide information to travelers about flight statuses, airport facilities, and other important announcements, ensuring they have a smooth experience.- Cooperation with Team Members: Work closely with colleagues from different departments, such as ground services and customer support, to ensure efficient operations.Required skills and expectations include:- Good Communication Skills: You should be able to interact effectively with passengers, providing clear information and assistance.- Attention to Detail: Being precise with information and careful with luggage handling is crucial to prevent any issues.- Team Player: You must work well with others in a busy environment, maintaining a positive attitude even under pressure.- Basic Computer Knowledge: Familiarity with using computers for check-in systems and other operational tasks is important.- A willingness to learn and adapt is essential, as this role may involve various tasks and responsibilities daily.

We are looking for a Bank Operation Executive to join our team in Chennai. The ideal candidate will assist with various banking operations and ensure smooth processing of transactions. This role is suitable for candidates who have recently completed their 12th grade and have a keen interest in banking.Key Responsibilities:- Transaction Processing: Handle daily banking transactions accurately and efficiently, ensuring that all operations comply with bank policies.- Customer Support: Provide exceptional service to customers by addressing their queries and concerns regarding banking products and services.- Documentation: Manage and organize necessary documentation for various banking processes, ensuring records are kept up to date.- Compliance Monitoring: Assist in ensuring that all operations meet regulatory and compliance standards set by the banking authorities.- Team Collaboration: Work closely with other departments to address any operational issues and improve service delivery.Required Skills and Expectations:Candidates should have excellent communication skills to interact with customers and team members effectively. A detail-oriented approach is essential for managing transactions and documentation accurately. Basic computer proficiency, particularly in MS Office, is necessary for daily tasks. An eagerness to learn and adapt to new situations is important, as banking operations can evolve frequently. Candidates should be punctual and reliable, demonstrating a strong work ethic and commitment to providing high-quality service. This full-time position requires working from the office, and experience in the banking sector is an advantage, but not mandatory, making it suitable for fresh graduates or individuals with minimal experience.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.

We are looking for a confident and well-spoken Receptionist to manage front-desk operations and assist patients with appointments and general queries. The ideal candidate should have good English communication skills and a professional approach.Key Responsibilities:Manage front-desk and reception activities.Attend phone calls and handle patient enquiries.Schedule and coordinate patient appointments.Greet and assist patients professionally.Maintain patient and appointment records.Coordinate with doctors and nursing staff for smooth clinic operations.Support day-to-day administrative activities.Required Skills & Qualifications:Fresher candidates can apply.Female candidates preferred.Good English-speaking and communication skills.Good interpersonal and customer-handling skills.Basic computer knowledge.Professional and patient-friendly approach.

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

Sales & Operations Executive (2-5 yrs) - Chennai (Avadi): Manage travel sales, enquiries, itineraries, bookings and trip operations while achieving sales targets and delivering excellent customer service.

Position: Technical Support Executive(Chat Process)Department: Technical Support / Customer SupportExperience: 6 Months - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Technical Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.