Array ( [0] => customer-service-representative [1] => kolkata ) Customer Service Representative Jobs in Kolkata,CSR Job Vacancies in Kolkata West Bengal
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Customer Service Representative Job Vacancies in Kolkata

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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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Freshers & Experience || Full Time || Airline Customer Service Representative

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Attention to Detail Teamwork Communication Time Management Organizational Skills Customer Service Conflict Resolution Language Skills Computer Skills Patience Adaptability
As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: Greet customers warmly and assist them with their inquiries, ensuring their needs are addressed promptly and effectively.- **Booking and Ticketing**: Help with making flight reservations, issuing tickets, and processing changes to itineraries, ensuring customers receive accurate and timely service.- **Handling Complaints**: Listen to customer concerns or complaints and provide solutions or escalate issues to ensure satisfactory resolutions.- **Providing Information**: Offer detailed information about flights, schedules, baggage policies, and other airline services, helping passengers make informed decisions.- **Maintaining Records**: Keep accurate records of customer interactions and transactions as required, ensuring compliance with airline procedures and regulations.- **Coordinating with Staff**: Work closely with other airline staff and departments to facilitate smooth operations and effective communication.To be successful in this role, you should have good communication and interpersonal skills, allowing you to connect with customers easily. A friendly and patient demeanor is essential for addressing various customer needs. Basic computer skills are important for handling booking systems and records. You should also be able to handle pressure in a fast-paced environment. Prior experience in customer service is a plus, but fresh candidates with a positive attitude are also welcome to apply.
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Freshers For Airline Customer Service Representative - Kolkata

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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Freshers & Experience || Full Time || Customer Service Representative

Call4career

  • 0 - 1 yrs
  • Kolkata
Business Process Outsourcing Customer Relationship Outbound Calling Voice Process Customer Service English Language
Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)
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Customer Service Representative Jobs For Freshers - Kolkata

58AM Marketing St. Pvt. Ltd

  • 0 - 1 yrs
  • Tollygunge Kolkata
Basic Computer Skills Good Communication Skills Fluent in English Fresher and Experience Both Can Apply Customer Relationship Customer Service Voice Process English Language Outbound Calling Good Communication Customer Calling
Candidate will be calling the customer and get a feedback on the services.
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Fresher hiring for Customer Service Representative

VI-Tok

  • Fresher
  • Female
  • Kolkata
Dis Good Communication Skills Time Management Customer Support Inbound Process Call Center BPO
- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.
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Customer Representative Jobs For Freshers - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Handling Customer Care Customer Management
As a Customer Representative, you will be responsible for handling customer inquiries through various communication channels such as phone, email, or chat. You will assist customers with product information, order status, issue resolution, and ensure a positive customer experience.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints effectively, escalating complex issues to the appropriate department, maintaining accurate customer records, and achieving customer satisfaction goals.To excel in this role, you need excellent communication skills, both verbal and written, strong problem-solving abilities, customer service orientation, patience, and a positive attitude. A 12th pass qualification is required for this entry-level position, and although experience is not mandatory, willingness to learn and adapt to customer needs is essential. This full-time position based in Kolkata expects you to work from the office, so punctuality and attendance are crucial for success in this role.
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Customer Service Representative (healthcare Industry).

Sunshine Manpower Solution And Services

Customer Relationship Customer Service Good Communication Selling Skills Self-motivated Medical Devices Surgical Devices
Job Tittle - Customer Service Representative (Health Care Industry).Job Location - Ahmedabad , Faridabad , Kolkata.Experience - 2-3 years experience in sales / marketing and healthcare industry.Key Responsibilities Providing correct & effective communication to existing & prospective customers about products & their applications in various steps.Developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice.Identifying customer needs and closing sales calls to achieve territory targets.Collecting Ability to drive market creation initiatives under the guidance of company account manager.Collecting field level data as required.Requirement and Qualification Graduation in B.sc , B. pharm, D. pharm.Candidate should have local area experience.Self motivated.Good Communication Skills.Core Selling Skills.Good Customer Relationship Management Skills.
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Customer Service Representative Jobs For Higher Secondary Freshers

Upturn United Consultancy Private Limited

  • 0 - 2 yrs
  • Salt Lake Kolkata
Customer Relationship Inbound Customer Service Inbound Voice Process Inbound Process Voice Process Good Communication Customer Calling Customer Support Desktop Support Technical Services
Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability
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Hiring Fresher / Customer Service Representative / Higher Secondary

BlueHoly

  • Fresher
  • 0.9 Lac/Yr
  • Kolkata
Customer Relationship Desktop Support
Customer Care Job Description (Work From Home)Role: Customer Care RepresentativeWork Type: Full-time, Work From HomeWhat you will do:Answer customer calls, chats, and emails.Help customers with orders, delivery updates, returns, and exchanges.Solve complaints politely and quickly.Give correct product and service information.Keep records of customer conversations.Work with the team to fix customer problems.What we expect:Good communication skills.Friendly and patient attitude.Basic computer and typing skills.Able to work from home with good internet.Experience in customer service is a plus.Work Details:Location: Remote (Work From Home)
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Fresher hiring for Customer Service Representative

Mahe Technologies

  • Fresher
  • 2.3 Lac/Yr
  • South Kolkata
Fluent English Com Skill Customer Service English Language Inbound Process Inbound Voice Process Customer Support
HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963
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Fresher hiring for Customer Service Representative

Stafkind

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Kolkata
Customer Relationship Hindi Language Customer Calling Good Communication
PART TIME WORK FROM HOME JOB Company Name : STAFKIND SERVICESCompany Location : West Bengal, KolkataDesignation : Customer support executive (CSE)Working process: Voice ProcessGadget required : Mobile/Laptop/PCWorking hours : 3-4 hrs in a day (flexible Timings)Working days: *Monday to FridaySaturday and Sunday holidaySalary : 15000/-+ INCENTIVESIdentification: Virtual ID card will be givenTrainings: 5 days(Product and process related Training)100% selection in Trainings with Zero InvestmentSUPPORT: Mentors will be provided for newly joined Candidates in OJT what's app groupNO FEES AND NO INVESTMENTRegards,RECRUITMENT DEPARTMENTSTAFKIND SERVICES
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Customer Service Representative || Freshers & Experienced

Damyanti Ventures

Voice Process Outbound Sales Inbound Customer Service
As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.
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Fresher hiring for Customer Service Representative

NMB SALES & TECHNOLOGY

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Outbound Calling Outbound Sales Voice Process Good Communication
Were Hiring: Customer Care Executives (International Voice Process) Looking to kickstart your career with a leading BPO or to take your skills to the next level?Role: Customer Care ExecutiveExperience:Freshers with excellent communication skills ORMinimum 6 months experience in outbound international voice processRequirements:Strong command over EnglishExperience in processes like survey, website sales, solar panels, gas & electricity, or any other international outbound voice process is preferredFlexible with UK shifts Shift Timing: 2:30 PM 11:30 PM (Home drop facility provided) Joining: Immediate joiners preferred or candidates with maximum 15 days notice Why Join Us? Opportunity to work with a reputed international process Growth-oriented environment Supportive team and management Fixed shifts with safe home drop Location: [Salt Lake- Sector V]CONTACT:-HR Daraksha -6290296265
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Freshers & Experience || Full Time || Airport Ground Staff

Flysky Job Solutions

Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Customer Support Representative (Female Only)

Duragrace India Pvt Ltd

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Topsia Kolkata
Good Communication Skills Internal Communication Customer Relationship Customer Calling
Looking for a Female Customer Support Exc. for Payment Collection Follow -UP Calls. Candidates must know how to speak in Hindi and Basic Computer Knowledge required
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Customer Service Representative Jobs For Freshers - Kolkata

Tech Mahindra

  • 0 - 3 yrs
  • Kolkata
Customer Relationship Outbound Calling Customer Support
24*7 environment Minimum qualification 10+2 or 10+3 and no pursuing candidates No leaves for the first 3 months of joining Freshers are preferred Work From Office only. Voice Process Languages Required: Excellent Communication Skills in English and Hindi and Willingness to work for 24/7 workingenvironment is a must, which includes Night Shift. 6 days working, rotational shifts and 1 weekly off (rotational) Immediate joiners and Contract Joiners (Contract Tenure for May25 joining is 5 months, Jun25 will be 4 months and Jul25/Aug25/Sep25 will be 3 months) Interview Mode: Face to Face Job Location. Tech Mahindra, Mani Casadona, Kolkata Knowledge on Computers word & Excel. Candidate should have Knowledge of OS Customer support to e-commerce customers Voice Languages: English + Hindi (VETI-4) Chat Language: English (VWT-56)Hiring Filters: HR Round OPS ROUND Versant Test (VETI 4 / VWT-56) Typing Threshold: Voice (25wpm-Gross Speed / 85% Accuracy); Chat (30wpm-Gross Speed / 90% Accuracy) 4 Online Assessments for Voice Process: Threshold 8/10 for each assessments.
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Customer Service Representative || Freshers & Experienced

Starking Aviation

Good Communication Skills Soft Skills Computer Proficiency Risk Management Analytical Skills Customer Care Representative Problem Solving Customer Relationship
Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!
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Hiring Freshers || Customer Service Representative

Staffence India Group

Customer Relationship Voice Process English Language Customer Support Customer Service Desktop Support Good Communication Customer Calling
*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team
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Openings For Airport Ground Staff || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Skills Boarding Pass Executive Baggage Service Agent Computer Knowledge
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 8017404211;
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Hiring For Higher Secondary Freshers - Customer Service Representative

Fly Careers

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
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Freshers & Experience || Full Time || Airport Representative

Aerodrome

Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 150 Airport Representative Jobs in Kolkata, Darjeeling, Patna, Bhubaneswar, Kalimpong, Siliguri, Agartala, Aurangabad, Jhargram, Jharsuguda, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Airport Ticketing Staff

Aerodrome

Aviation Security Ticket Checking Staff Airport Ticketing Executive Ground Hostess Airline Ground Staff Airline Customer Service Airport Representative
We are looking for 22 Airport Ticketing Staff Posts in Kolkata, Kolkata South, Kolkata, Hooghly, Nadia, Medinipur, Bardhaman, Purulia, South 24 Parganas, North 24 Parganas, Malda, with deep knowledge in Aviation Security, Ticket Checking Staff, Airport Ticketing Executive, Ground Hostess, Airline Ground Staff, Airline Customer Service, Airport Representative and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree Contact 9123096014
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Opening For Air Hostess Job

Aerodrome

Aviation Security Cabin Crew Air Hostess Airport Operation Airline Customer Service Airline Ground Staff Airport Representative
We have vacant of 12 Opening for Air Hostess Jobs in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Howrah,Hooghly,Bardhaman,Nadia,Darjeeling,Koch Bihar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com Skill Aviation Security,Cabin Crew,Air Hostess,Airport Operation,Airline Customer Service,Airline Ground Staff,Airport Representative etc. Contact - 9123096014
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Hiring Fresher - Customer Service Representative - Kolkata

NMB SALES & TECHNOLOGY

  • Fresher
  • Around Kolkata
Internal Communication Outbound Calling English Language Voice Process Outbound Sales Good Communication Skills Good Communication Customer Calling
Were Hiring: Customer Care Executives (International Voice Process) Looking to kickstart your career with a leading BPO or to take your skills to the next level?Role: Customer Care ExecutiveExperience:Freshers with excellent communication skills ORMinimum 6 months experience in outbound international voice processRequirements:Strong command over EnglishExperience in processes like survey, website sales, solar panels, gas & electricity, or any other international outbound voice process is preferredFlexible with UK shifts Shift Timing: 2:30 PM 11:30 PM (Home drop facility provided) Joining: Immediate joiners preferred or candidates with maximum 15 days notice Why Join Us? Opportunity to work with a reputed international process Growth-oriented environment Supportive team and management Fixed shifts with safe home drop Location: [Salt Lake- Sector V]CONTACT :- HR Daraksha -6290296265
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Airport Customer Service Associate (Freshers) Kurnool/Visakhapatnam/Guwahati

DPSR Consultancy Solutions

Customer Management Airport Representative Airport Ticketing Airport Operation Airport Executive Passenger Service Associate Guest Handling BPO Sales Ground Staff Air Ticketing Cabin Crew Aircraft Maintenance
Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.
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