Array ( [0] => customer-service-representative [1] => mumbai ) 100+ Customer Service Representative Jobs in Mumbai,CSR Job Vacancies in Mumbai Maharashtra
138

Customer Service Representative Job Vacancies in Mumbai

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee daily operations at our Mumbai airport. This role is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th pass. **Key Responsibilities:**- **Manage Daily Operations:** Ensure that all airport activities are completed smoothly, including flight arrivals and departures.- **Staff Coordination:** Supervise and coordinate the activities of airport staff, ensuring everyone knows their tasks and follows procedures.- **Customer Service:** Address passenger inquiries and complaints, ensuring a positive travel experience and efficient problem resolution.- **Safety Compliance:** Monitor safety procedures to comply with aviation regulations, ensuring all safety measures are followed by the team.- **Reporting and Communication:** Prepare reports on daily operations and communicate important information to management, helping in decision-making processes.- **Training and Development:** Assist in training new staff on airport procedures and policies, ensuring they are well-prepared for their roles.To excel in this position, candidates should possess strong communication skills and demonstrate good leadership abilities. An understanding of airport operations and customer service is important. Candidates should be organized, able to handle multiple tasks at once, and work well under pressure. Flexibility in working hours is essential, as this role may involve working at odd hours or weekends. A proactive attitude and a commitment to maintaining high standards will contribute greatly to success in this role.
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  • 0 - 1 yrs
  • Mumbai
Tele Caller Customer Care Representative Calling Call Center Domestic BPO BPO Voice Non Voice BPO Sales
Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Customer Support Voice Process English Language
POST CAPTION (for Instagram) WE RE HIRING! Location: Vashi, Navi Mumbai Role: Customer Relationship Manager (Voice Process) Salary: 14,000 - 28,000 CTC 5 Days Working Graduation Must Freshers & Experienced both can apply! Excellent communication in English & Hindi required. Male: 7AM 12:30PM Female: 7AM 8:30PM (Any 9.5 hrs) Voice Process (Customer Support Insurance Domain) Join the team & grow your career!Apply Now Click the link in bio or DM us your CV
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mumbai
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.
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  • Fresher
  • 5.0 Lac/Yr
  • Malad East Mumbai +1 Thane
Customer Relationship Customer Service Voice Process Inbound Process English Language Good Communication Customer Support
Customer Service Representative for an International BPO
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Customer Service Representative [pharma Endo Division]

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Mumbai
Medical Devices Sales Process CRM Sales Good Communication Skills Field Service Negotiation Skills Target Marketing
Job Title: Customer Service Representative [ Pharma ENDO Division ]Location: Mumbai, WestExperience: 24 years (Sales/Marketing; Hospital , Healthcare & Medical and Surgical Industry preferred)Job Summary:We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The role involves engaging with healthcare professionals, providing accurate product information, and supporting them with effective solutions during surgical procedures. The ideal candidate will have a science or pharmacy background, strong selling skills, and the ability to build long-term customer relationships that drive growth and market presence.Key Responsibilities (KRAs):Provide accurate and effective communication to existing and prospective customers regarding products and their applications in various stages of surgical procedures.Develop and maintain long-term customer relationships to increase satisfaction, loyalty, and confidence in the company as a trusted partner.Collect field-level data and provide valuable market insights as required.Identify customer needs, present appropriate solutions, and close sales calls to achieve territory sales targets.Support and execute market creation initiatives under the guidance of the companys Account Manager.Ensure effective distribution management and maintain strong coordination with channel partners.Skills & Qualification :Self-motivated with a proactive approachGraduation Completed in B.SC, B.Pharma , D.Pharma.Excellent communication and interpersonal skillsStrong core selling skills with the ability to achieve targetsGood customer relationship management (CRM) skillsAbility to work independently and as part of a team
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  • 0 - 3 yrs
  • Mumbai Harbour
Good Communication Customer Relationship Customer Service Inbound Voice Process Inbound Voice Process Internal Communication Outbound Calling Customer Support Customer Care
Customer service voice process bpo kpo
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Jobs by Popular Location

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Malad West Mumbai
Customer Support Customer Service English Language Good Communication
Job Description TMRM Process (Motor Insurance)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIPosition Details:Process: TMRM (Motor Insurance)Job Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Motor Insurance Process (mandatory)Language: Good communication skills in English & HindiGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 17,000/- Incentives: Attractive performance-based incentivesKey Responsibilities:Handle inbound/outbound calls related to Motor Insurance.Assist customers with policy queries, renewals, and related services.Provide accurate information and ensure an excellent customer experience.Achieve daily/weekly process targets as per company requirements.
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Outbound Calling Customer Service Inbound Process English Language
**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Internal Communication English Language
Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.
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Customer Service Representative (Male)

Vibrantzz Management Services

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Voice Process English Language Good Communication
Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Desktop Support Outbound Calling Customer Service Voice Process Customer Support English Language Customer Calling Good Communication
Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai
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Customer Support Voice Process Inbound Inbound Process Customer Calling Customer Service Inbound Voice Process Good Communication
Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.
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Communication Customer Relationship Customer Service Customer Support Voice Process
Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Mumbai
Good Communication Confident Problem Solving Customer Service Good Listener Customer Service Representative Customer Executive Fluent in English Customer Support Voice Process Customer Relationship Inbound Process Customer Calling English Language Proficiency in English English
Ecommerce- blended ( voice +chat)Good English speaking skills required.Salary :Upto -16k to 18k + 1700 pacman Qualification: graduate freshers or + 6 Months ExpUpto 0 to 1.7k Performance IncentivesAny 6 day Working & Any 1 Rotational week off.Shift timing : Day shifts 8am to 12:30 pm Any -9 hrs Centralized pickup from Andheri and Ghatkopar Station - Centralized Home drop provided by the company No planned leaves for 6 monthsGraduate freshers can also apply .Joining from tomorrowWork from home after 2 months Depends on performance.Apprenticeship - 18k If the applicant has no Pf and uan
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Good Communication
Want good communication in English
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Customer Service Representative (Freshers) Mumbai/Thane

Skyview India Academy Private Limited

Customer Relationship Outbound Calling Customer Service English Language Inbound Good Communication Customer Calling
A Customer Service Representative at the airport assists passengers with inquiries, ticketing, check-in, and boarding procedures. They handle complaints, provide information about flight schedules, and ensure a smooth travel experience. The role requires patience, problem-solving skills, and a helpful attitude. Representatives also coordinate with airline and ground staff to resolve issues quickly.Only candidates aged 18-27 years can apply
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Goregaon West Mumbai Suburban
Customer Relationship Voice Process Customer Support Customer Service
Handle calls professionally, log customer queries/complaint
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  • 0 - 4 yrs
  • Mumbai
Excellent Communication Customer Service English Language Inbound Outbound Calling Customer Relationship Customer Calling Good Communication Voice Process Customer Support
hiring for International banking services graduate freshers can apply salary : upto 8lpalocation :Malad ,Mumbai send resume on 8928993058
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Tele Caller Customer Care Representative Calling Call Center Domestic BPO BPO Voice Non Voice BPO Sales
Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276
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Medical Representative Cum CSR

Sunshine Manpower Solution And Services

Pharmaceutical Sales Medical Representative Walk in
Mandatory skills: Self-motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management SkillsDesired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of EES products & their applications in varioussurgeriesJob description / KRAs: Responsible for providing correct & effective communication to existing & prospectivecustomers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increasecustomer satisfaction, and build loyalty and confidence in Ethicon as a partner ofchoice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territorytargets Ability to drive market creation initiatives under the guidance of EES account manager Responsible for maintaining effective distribution management.
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