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Customer Service Representative Job Vacancies in Mumbai

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee daily operations at our Mumbai airport. This role is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th pass. **Key Responsibilities:**- **Manage Daily Operations:** Ensure that all airport activities are completed smoothly, including flight arrivals and departures.- **Staff Coordination:** Supervise and coordinate the activities of airport staff, ensuring everyone knows their tasks and follows procedures.- **Customer Service:** Address passenger inquiries and complaints, ensuring a positive travel experience and efficient problem resolution.- **Safety Compliance:** Monitor safety procedures to comply with aviation regulations, ensuring all safety measures are followed by the team.- **Reporting and Communication:** Prepare reports on daily operations and communicate important information to management, helping in decision-making processes.- **Training and Development:** Assist in training new staff on airport procedures and policies, ensuring they are well-prepared for their roles.To excel in this position, candidates should possess strong communication skills and demonstrate good leadership abilities. An understanding of airport operations and customer service is important. Candidates should be organized, able to handle multiple tasks at once, and work well under pressure. Flexibility in working hours is essential, as this role may involve working at odd hours or weekends. A proactive attitude and a commitment to maintaining high standards will contribute greatly to success in this role.
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  • Fresher
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Customer Handling Customer Management Customer Care
We are Recruiting Customer AssistantCompensation:- Base salary Mention - Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.
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  • 0 - 1 yrs
  • Mumbai
Tele Caller Customer Care Representative Calling Call Center Domestic BPO BPO Voice Non Voice BPO Sales
Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Borivali Mumbai
Client Service Technical Services Customer Relationship English Hindi Technical Process
We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mumbai
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Customer Support Voice Process English Language
POST CAPTION (for Instagram) WE RE HIRING! Location: Vashi, Navi Mumbai Role: Customer Relationship Manager (Voice Process) Salary: 14,000 - 28,000 CTC 5 Days Working Graduation Must Freshers & Experienced both can apply! Excellent communication in English & Hindi required. Male: 7AM 12:30PM Female: 7AM 8:30PM (Any 9.5 hrs) Voice Process (Customer Support Insurance Domain) Join the team & grow your career!Apply Now Click the link in bio or DM us your CV
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Jobs by Popular Location

  • 1 - 4 yrs
  • Mumbai
Customer Support Customer Relationship Customer Care Customer Handling Customer Management
ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners How to ApplySpots are limitedsubmit your profile ASAP to secure your interview slot. This is a high-demand role with quick closures!
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Good Communication Skills Collection Agent Customer Retention Sales Outbound Calling Customer Care Voice Process International BPO International Voice Process BPO Call Center Call Center International Voice
Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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  • Fresher
  • 5.0 Lac/Yr
  • Malad East Mumbai +1 Thane
Customer Relationship Customer Service Voice Process Inbound Process English Language Good Communication Customer Support
Customer Service Representative for an International BPO
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Sales BPO Voice BPO Sales Domestic BPO Hindi BPO Voice Process Inbound Calls Outbound Calling Outbound Sales Outbound Telesales Representative Telesales Executive Customer Care Customer Support
Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)
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  • 0 - 3 yrs
  • Harbour Mumbai
Good Communication Customer Relationship Customer Service Inbound Voice Process Inbound Voice Process Internal Communication Outbound Calling Customer Support Customer Care
Customer service voice process bpo kpo
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Customer Service Representative [pharma Endo Division]

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Mumbai
Medical Devices Sales Process CRM Sales Good Communication Skills Field Service Negotiation Skills Target Marketing
Job Title: Customer Service Representative [ Pharma ENDO Division ]Location: Mumbai, WestExperience: 24 years (Sales/Marketing; Hospital , Healthcare & Medical and Surgical Industry preferred)Job Summary:We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The role involves engaging with healthcare professionals, providing accurate product information, and supporting them with effective solutions during surgical procedures. The ideal candidate will have a science or pharmacy background, strong selling skills, and the ability to build long-term customer relationships that drive growth and market presence.Key Responsibilities (KRAs):Provide accurate and effective communication to existing and prospective customers regarding products and their applications in various stages of surgical procedures.Develop and maintain long-term customer relationships to increase satisfaction, loyalty, and confidence in the company as a trusted partner.Collect field-level data and provide valuable market insights as required.Identify customer needs, present appropriate solutions, and close sales calls to achieve territory sales targets.Support and execute market creation initiatives under the guidance of the companys Account Manager.Ensure effective distribution management and maintain strong coordination with channel partners.Skills & Qualification :Self-motivated with a proactive approachGraduation Completed in B.SC, B.Pharma , D.Pharma.Excellent communication and interpersonal skillsStrong core selling skills with the ability to achieve targetsGood customer relationship management (CRM) skillsAbility to work independently and as part of a team
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Malad West Mumbai
Customer Support Customer Service English Language Good Communication
Job Description TMRM Process (Motor Insurance)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIPosition Details:Process: TMRM (Motor Insurance)Job Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Motor Insurance Process (mandatory)Language: Good communication skills in English & HindiGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 17,000/- Incentives: Attractive performance-based incentivesKey Responsibilities:Handle inbound/outbound calls related to Motor Insurance.Assist customers with policy queries, renewals, and related services.Provide accurate information and ensure an excellent customer experience.Achieve daily/weekly process targets as per company requirements.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Bhayander Mumbai
Customer Sales Customer Relationship Customer Care B2B Sales Outbound Process BPO Call Center Sales Tele Marketing
Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off
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Outbound Calling Customer Service Inbound Process English Language
**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.
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Customer Service Representative (Male)

Vibrantzz Management Services

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Voice Process English Language Good Communication
Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Internal Communication English Language
Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.
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Marketing Sales Tele Marketing Customer Support CRM Sales Tele Representative
Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication skills in English and Hindi, a minimum of one year of experience in telemarketing or inside sales, and a passion for helping businesses adopt digital tools to streamline operations.Key Responsibilities: Conduct outbound calls to potential clients to introduce and promote our CRM solution. Communicate effectively in English and Hindi to understand customer needs and present tailored solutions. Qualify leads and convert them into sales opportunities through consultative selling. Maintain accurate records of customer interactions and update CRM systems. Meet and exceed daily/weekly/monthly targets for calls, demos, and conversions. Handle objections and queries professionally, ensuring a positive customer experience. Collaborate with the sales and marketing teams to refine outreach strategies. Provide feedback on customer interactions to improve product positioning and messaging.Required Skills & Qualifications: Minimum 1 year of experience in telemarketing, telesales, or customer service. Fluency in both English and Hindi is mandatory. Excellent verbal communication and interpersonal skills. Tech-friendly: Comfortable using CRM tools, spreadsheets, and communication platforms. Strong persuasion and negotiation abilities. Basic understanding of sales principles and customer service practices.Preferred Qualifications: Experience in selling SaaS or tech products is a plus. Familiarity with tools like HubSpot, Zoho CRM, or Salesforce. Bachelor's degree in Business, Marketing, or related field (preferred but not mandatory).Benefits: Competitive salary and performance-based incentives. Opportunity to work with a fast-growing tech company.How to Apply:Send your resume to bibek.ba@technimus.com with the subject line:Application for Sales Telemarketing Executive
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Medical Representative Cum CSR

Sunshine Manpower Solution And Services

Pharmaceutical Sales Medical Representative Walk in
Mandatory skills: Self-motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management SkillsDesired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of EES products & their applications in varioussurgeriesJob description / KRAs: Responsible for providing correct & effective communication to existing & prospectivecustomers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increasecustomer satisfaction, and build loyalty and confidence in Ethicon as a partner ofchoice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territorytargets Ability to drive market creation initiatives under the guidance of EES account manager Responsible for maintaining effective distribution management.
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Airline Customer Service Airline Ground Staff Airlines Cabin Crew Airlines Transition Captain Airline Ramp Executive Aviation Security Flight Engineer Flight Attendant Flight Reservation Flight Steward
We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.
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Tele Caller Customer Care Representative Calling Call Center Domestic BPO BPO Voice Non Voice BPO Sales
Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276
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