563

Customer Care Executive Job Vacancies in Bangalore

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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Customer Care Customer Handling Customer Communication
We are looking for a Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suitable for individuals with 0 to 3 years of experience and at least a 12th-grade education.nnIn this role, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your primary goal will be to provide excellent customer service, ensuring a positive experience for each client.nnKey responsibilities include:nn- Customer Support: Address customer inquiries via phone, email, or chat. You will listen to their needs, provide relevant information, and assist in resolving any issues.n n- Issue Resolution: Identify and troubleshoot customer problems. You will work diligently to provide solutions or escalate issues to the appropriate team members when needed.nn- Product Knowledge: Learn about our products and services to effectively assist customers. You will need to stay updated on the latest offerings and changes within the company.nn- Feedback Collection: Gather customer feedback and suggestions. You will document this information and share it with the relevant departments to help improve our services.nnTo excel in this role, you should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to work in a team. Being attentive to details and having good problem-solving abilities will also help you succeed.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Bangalore
Good Speaking Hindi & English Customer Care Customer Support Outbound Calling Customer Communication
We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.
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  • 4 - 6 yrs
  • 5.5 Lac/Yr
  • Hoskote Bangalore
Negotiation Skills Coordination Skills Forecasting Skills Market Executive Closing Sales Follow-up Goal Setting Customer Service Networking Sales Techniques
As a Sales & Service Executive, you will play a crucial role in driving business growth at an automobile service center located in Hoskote, Bangalore. This full-time position requires a motivated individual with 4 to 6 years of marketing experience who is eager to expand business avenues.Key responsibilities include identifying new marketing opportunities and increasing customer engagement to boost sales. You will be expected to build and maintain strong relationships with clients while providing top-notch service. Regular field visits will be essential, so having a valid driving license is mandatory. Your duties will also involve working directly with service operations to ensure customer satisfaction and efficient service delivery.The ideal candidate should possess excellent communication and interpersonal skills, allowing you to connect effectively with customers and colleagues alike. A proactive attitude and the ability to work independently will be vital for success in this role. Furthermore, familiarity with the automobile industry will be advantageous.This position is office-based, and you will need to handle a laptop and mobile device as part of your day-to-day tasks. Working hours are standard, with a schedule that aligns with the operating hours of the service center. A commitment to professionalism and a strong work ethic are expected to contribute positively to the companys success.
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  • 0 - 5 yrs
  • 3.8 Lac/Yr
  • Bangalore
Customer Service Customer Support Customer Relationship Inbound Calls BPO Voice Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bangalore
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Passenger Support Passenger Handling Passenger Service Executive Passport Checking Executive Guest Relation Manager
Join our team as a Cabin Crew member in Bangalore, where you will play a vital role in ensuring a pleasant flight experience for our passengers. This full-time position welcomes candidates with 0 to 6 years of experience and requires a minimum education of 10th pass.Key Responsibilities:- Assisting Passengers: You will greet and help passengers as they board and disembark, ensuring a smooth transition and making them feel welcomed.- Safety Protocols: You are responsible for conducting safety demonstrations and ensuring all safety regulations are followed during the flight to guarantee passenger safety.- Serving Meals and Beverages: You will serve food and drinks to passengers, ensuring that their needs are met promptly and courteously.- Addressing Passenger Concerns: You will listen to and address any questions or complaints from passengers, providing assistance and resolving issues to enhance their experience.- Maintaining Cabin Cleanliness: You will help keep the cabin clean and organized throughout the flight, ensuring a comfortable environment for everyone on board.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A good level of customer service skills is crucial to provide a pleasant experience. Candidates must be adaptable and able to work as part of a team in a busy environment. A positive attitude and professional appearance are important, as you will represent the airline throughout your interactions. Flexibility in working hours is expected, as flight schedules may vary.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Sales Executive Home Loan Executive Customer Associate
Explain loan products, eligibility criteria, repayment schedules and applicable terms to customers.Identify potential customers and support customer acquisition.Collect and verify customer documents as per company KYC and internal requirements.Assist customers with loan application and documentation processes.Coordinate with Credit, Operations and Branch teams for loan processing and disbursement.Conduct customer visits and preliminary verification as required.Maintain regular communication with existing customers and provide post-loan service.Follow up with customers regarding EMI payments and overdue accounts.Support collection and recovery activities as per company policies and fair-practice guidelines.Maintain accurate customer records, daily activity reports and MIS.Develop relationships with customers and generate repeat business/referrals.Achieve assigned business, sales and collection targets.Ensure compliance with company policies, KYC requirements and operational procedures.
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  • Fresher
  • 1.3 Lac/Yr
  • Whitefield Bangalore
Good Communication Skills Outbond Calls Customer Care BPO Voice
Job Title: Sales ExecutiveJob Description:We are looking for a dynamic and motivated Sales Executive to join our team for Onboardingdelivery partners with Swiggy. The candidate will be responsible for identifying, engaging,and Onboarding delivery partners to ensure smooth operations and service excellence.Eligibility:1. Minimum qualification: 12th pass or above2. 3. 4. Good communication and interpersonal skillsAbility to work in a fast - Paced environment and meet targetsFamiliarity with the Delivery Logistics domain is a plus
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  • Fresher
  • 2.5 Lac/Yr
  • Whitefield Bangalore
Excel Computer Outbound Calling Customer Handling
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary goal is to ensure customer satisfaction and address any concerns or inquiries they may have.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls and messages from customers, providing accurate information and solutions to their questions and issues.- Resolve Customer Issues: Work diligently to troubleshoot and resolve customer problems, ensuring that they receive timely and appropriate solutions.- Maintain Customer Records: You will be responsible for documenting customer interactions and maintaining accurate records of all queries and resolutions to ensure seamless service.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and ensuring they have a positive experience.- Collaborate with Team Members: Work closely with other team members to share insights and solutions, ensuring a cohesive approach to customer care.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly and effectively to customers.- A customer-oriented mindset is necessary to prioritize the needs and satisfaction of customers.- Basic computer skills are needed for documenting interactions and managing records.- Ability to work in a team environment while also demonstrating self-motivation.- Freshers are welcome, making this an ideal opportunity for individuals seeking to start their careers in customer service.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Marathahalli Bangalore
Good Communication Skills Customer Handling Problem Solving Customer Coordinator Soft Skills Customer Relationship Customer Service BPO Voice
As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Whitefield Bangalore
Customer Care Customer Service Customer Support Domestic BPO BPO Voice Inbound Calls Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.
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  • 0 - 3 yrs
  • Kudlu Gate Bangalore
Customer Relationship Customer Support Customer Communication Cold Calling Outbound Calling
Job Description: Customer Care Executive (Voice & Sales Process)We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.Responsibilities:- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.Salary and Benefits:- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Basic Computer Skills Microsoft Excel Communication Interpersonal Skills
We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. Key Responsibilities:- Respond to Customer Queries: Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- Provide Product Information: Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- Resolve Issues: Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- Maintain Records: Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- Follow Up with Customers: Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- Problem-solving Abilities: Candidates should be able to think quickly and offer practical solutions to customer issues.- Basic Computer Skills: Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- Team Player: A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- Positive Attitude: A friendly and positive demeanor is needed to create a welcoming experience for customers.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Krishnarajapuram Bangalore
Communication Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Krishnarajapuram. In this full-time position, you will play a crucial role in ensuring customer satisfaction and assisting clients with their inquiries.Key Responsibilities:- Handle Customer Inquiries: Respond to customer queries through various communication channels, ensuring timely and accurate information is provided.- Provide Support: Assist customers with issues related to products or services, guiding them toward effective solutions and maintaining a positive experience.- Maintain Records: Document all customer interactions accurately in the system, helping the team stay updated and ensuring follow-ups are handled properly.- Promote Services: Share information about additional services or promotions that may benefit the customer, enhancing overall satisfaction and loyalty.- Collaborate with Teams: Work closely with other departments to resolve complex issues, ensuring a seamless experience for the customer.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, and a friendly, approachable demeanor. A problem-solving mindset is essential, as you will need to think quickly and effectively address customer concerns. Basic computer skills are a must, as you will be using various software to manage inquiries and document interactions. A genuine interest in helping others and a willingness to learn are important, since experience isn't required. We seek individuals who are eager to grow in a customer-focused environment and adapt to the ever-evolving needs of our clients.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Koramangala Bangalore
Outbond Calls Customer Care Customer Support Voice Process Good Communication Skills Customer Manager Domestic BPO
URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE Location: Koramangala (Work From Office)
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Air Ticketing Executive Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
As an Airport Ground Staff member in Bangalore, you will play a crucial role in ensuring smooth airport operations and excellent customer service.Key Responsibilities:- Passenger Check-in: Assist passengers with the check-in process, verify their travel documents, and issue boarding passes to facilitate a seamless travel experience.- Baggage Handling: Ensure safe loading and unloading of luggage, and assist passengers in locating their baggage, maintaining the security and integrity of all checked items.- Customer Assistance: Provide information and support to travelers regarding flight schedules, directions within the airport, and any inquiries to enhance customer satisfaction.- Emergency Response: Be prepared to manage emergencies, including assisting passengers during evacuations or other urgent situations to maintain safe airport operations.- Coordination with Airlines: Work closely with airlines and other airport staff to handle flight arrivals and departures efficiently, ensuring timely communication and collaboration.Required Skills and Expectations:- Communication Skills: You should possess strong verbal communication skills to effectively interact with passengers and team members clearly and courteously.- Customer Service Orientation: A friendly attitude and the ability to assist and resolve passenger issues are essential, as providing excellent service is a priority.- Teamwork: Ability to work well with colleagues from diverse backgrounds and collaborate on tasks to ensure all operations run smoothly.- Organizational Skills: Strong organizational abilities are important to manage tasks efficiently and handle multiple responsibilities during busy periods. - Flexibility: A willingness to work varied hours, including weekends and holidays, is expected, as airport operations run 24/7.
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  • 0 - 1 yrs
  • Bangalore
Technical Customer Support Hardware Networking Technical Services Networking Software Support
As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Banashankari Bangalore
Document Preparation Email Management Customer Service
looking for service co ordinator i.e reception cum office assistant, knoweledge of word, excel , e-mail, with good communication with customers. maintaing data and interacting with our service team for support.
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  • Fresher
  • 1.3 Lac/Yr
  • Bangalore
Inbound Process Customer Support Customer Care Inbound Inbound Calls Inbound Voice Process Voice Process Domestic BPO Domestic Voice Process Call Center
We are looking for a dedicated Call Center Executive to join our team in Bangalore. This role is suited for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Call Center Executive, you will be responsible for handling customer inquiries and providing support over the phone. Your main tasks will include answering calls, addressing customer concerns, and ensuring a positive experience for all clients.Key Responsibilities:1. Answering Customer Calls: You will respond to incoming calls from customers, listen to their needs, and provide appropriate solutions.2. Resolving Issues: Identify and resolve customer issues or complaints efficiently, ensuring customer satisfaction and loyalty.3. Providing Information: Offer clear and accurate information about our products or services, helping customers make informed decisions.4. Documentation: Maintain accurate records of customer interactions and transactions in the database to ensure continuity of service.5. Team Collaboration: Work closely with team members and supervisors to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English and a friendly, professional demeanor. Strong problem-solving abilities and patience are essential when dealing with challenging calls. Basic computer skills are necessary for documenting customer interactions, and a willingness to learn and adapt to new processes is crucial. A positive attitude and a desire to help others will contribute to your success in this role.
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  • 1 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Lead Generation Customer Relationship Customer Care Outbound Calling Customer Handling Patient Relationship Call Center Sales Lead Generation
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.Key Responsibilities:- Handle Customer Inquiries: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- Assist with Product Information: Help customers understand our products and services, guiding them to make informed choices.- Process Orders and Returns: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- Maintain Customer Records: Update customer information in our database to keep records accurate and current.- Escalate Issues: Identify complex problems and escalate them to the appropriate department for swift resolution.Required Skills and Expectations:- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.
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  • 1 yrs
  • 3.0 Lac/Yr
  • Bangalore
Customer Care Outbound Voice Process
Hi Folks!JBM Groups is hiring for banking processCandidate should be good in English + Hindi , Tamil , KannadaQualification : Graduates /Undergraduates can applyGrab this opportunity to work with for Banking process and E-commerceRequired Candidate profileFreshers and Experience are eligibleInterested can Call to below Number.Shilpa - 6363318544
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  • 0 - 5 yrs
  • Hebbal Kempapura Bangalore
Communication Customer Handling
Job Title: Banking Process ExecutiveCompany: TeleperformanceJob Location: Hebbal Kempapura, Bengaluru - 560024Job OverviewWe are hiring Banking Process Executives for a leading MNC. Freshers and experienced candidates are welcome to apply. This is a full-time, work-from-office opportunity in the banking customer service process.Eligibility- 12th Pass or Graduate- Freshers & Experienced candidates can apply- Good communication skills in English and any one regional language:- Tamil- Telugu- Kannada- MalayalamJob Details- Banking Customer Service Process- Full-Time Work From Office- 6 Days Working- 1 Rotational Week OffSalary & Benefits- CTC: 17,000 - 20,000- Take Home: Up to 16,000 (for 20,000 CTC)- Career Growth OpportunitiesLocation: Hebbal Kempapura, Bengaluru - 560024Apply now!
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