Customer Care Job Vacancies in Kolkata

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume at 8910270543

We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.

Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM

Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach

We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Urgent Hiring For Air-Ticketing Interview Timing - 10 am to 6 pmSalary Package - 30 k to 35 kJob Location - Kolkata Skills - Back Office, Computer Operator, Passport CheckingWork Experience - Fresher

Key Responsibilities1)Make outbound calls to advertising/lead lists to introduce the gaming platform. 2) Send SMS messages to existing and potential customers, 3) Record customer information accurately in forms and CRM systems, 4) Confirm user registration and ensure completion of required steps, 5) Follow up with newly registered users to encourage deposits within 3 days., 6) For users who do not deposit, update and move them to the depositfollowup list for the next team., 7) Maintain high call activity levels and meet weekly and monthly targets., 8) Provide clear, polite, and persuasive communication to support user conversion., 9) Represent the company professionally during all customer interactions.Requirements1) Manageable level of English communication for internal coordination., 2) Pleasant and confident personality for handling phone conversations. 3)Good communication and basic marketingoriented skills. 4) Punctual, disciplined, and fastpaced work approach. 5)Ability to work under targets and pressure. 6) Teamoriented and able to collaborate with colleagues from multiple nationalities and cultural backgrounds.7) Basic computer and dataentry skills. 8) Fluency in Hindi

Urgent hiringJob Role - Retail sales ExecutiveLocation - Camac street, KolkataSalary - upto 50kExperience - Min 1 yr exp in Retail salesMale / Female both can applyShare me your resume at 7003540843

We are seeking an Office Coordinator to join our team at Sky-Sketch (India) to perform a range of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organisation/business's premises. Additionally, you will be responsible for handling front-desk tasks, including managing mail and forwarding phone calls.During the provisional period, the starting remuneration, depending on your knowledge and experience, if any, is 10,000. After you successfully complete the training period, your salary will be set between 11,000 and 12,000, based on your performance. We will also consider increasing remuneration during the provisional period for exceptional performance.Key Responsibilities:* Manage travel requests from clients* Preparing travel itineraries * Book flights, hotels & Air tickets* Provide exceptional customer service* Ensure timely confirmations . Prepare and send emails & travel content on social media.Perform administrative tasks like filing, photocopying, and maintaining office records.Looking after indoor & outdoor jobs, Data entryJob Role: [Office Coordinator]Location: [Esplanade]Employment Type: Full-time, Minimum Qualifications: 12th Pass mandatory, 0.5 to 1 year of relevant work experience preferred. Required Skills & Competencies: Proficiency in Microsoft Office Suite, especially MS Word and Excel with formulas. Strong multitasking and time management skills. Ability to prioritise tasks efficiently under deadlines. Professional attitude with a pleasing personality. Excellent written and verbal communication in English, Hindi, and Bengali. Basic English language skills required. Sound geographical knowledge of India and Southeast Asian countries. Eligibility Criteria: Age: 22 to 35 years only. We do not recruit candidates below 22 or above 35 years. Candidates must be physically fit to perform day-to-day work efficiently.

We are seeking a motivated and detail-oriented individual for the role of Distribution Manager in Kolkata. This is a full-time position ideal for someone starting their career in distribution and logistics. **Key Responsibilities:**- **Coordinate Distribution Operations:** Manage the flow of products from the warehouse to customers, ensuring timely and efficient delivery.- **Inventory Management:** Monitor stock levels and organize inventory to prevent shortages or excess, ensuring the right products are available when needed.- **Route Planning:** Design effective delivery routes that optimize time and fuel costs, enhancing overall efficiency in the distribution process.- **Team Collaboration:** Work closely with warehouse staff and transportation teams to ensure smooth operations and resolve any issues that arise.- **Data Entry:** Maintain accurate records of shipments, deliveries, and inventory, ensuring all information is up-to-date and accessible.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education, with a willingness to learn. Strong organizational skills are essential to manage multiple tasks effectively. Good communication skills will help in coordinating with team members and suppliers. Basic computer skills, including proficiency in spreadsheets and databases, are necessary for inventory management and data entry. Candidates should also have a detail-oriented mindset to ensure accuracy in all operations. Being proactive and able to adapt to changing environments will greatly benefit the team and the distribution process.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

As a Flight Attendant based in Kolkata, you will play a crucial role in ensuring the safety and comfort of passengers during their travels. This full-time position is open to fresh graduates, specifically female candidates, who are eager to join the aviation industry.Key Responsibilities:Assist Passengers: You will greet passengers as they board the aircraft, help them find their seats, and ensure they are comfortable throughout the flight.Safety Procedures: You will be responsible for explaining safety procedures to passengers, demonstrating emergency exits, and ensuring that safety equipment is in place and functioning properly.Serve Food and Beverages: You will serve meals and refreshments during the flight, accommodating any special dietary needs while maintaining a high standard of service.Handle Passenger Requests: You will address passenger inquiries and concerns promptly and professionally, ensuring a pleasant travel experience.Emergency Response: In case of emergencies, you will follow procedures to keep passengers safe, which may include assisting in evacuations or responding to medical emergencies.Required Skills and Expectations:You should possess excellent communication skills to interact effectively with passengers and crew members. A friendly and approachable demeanor is essential, as you will need to make passengers feel welcomed and at ease. You should also be able to work well under pressure, stay calm during emergencies, and maintain a positive attitude. Additionally, being a team player and having the ability to follow instructions carefully are critical for success in this role.

We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.