CRM Job Vacancies in Delhi

Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are looking for a Business Development Executive with 3 to 6 years of experience to join our team in Nehru Place. You will play a crucial role in driving the growth and success of our business.Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to discover potential clients and new business avenues.- Develop Relationships: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction throughout the sales process.- Prepare and Present Proposals: Create compelling business proposals and present them to potential clients, explaining how our services can meet their needs.- Collaboration with Teams: Work closely with marketing and product teams to align business strategies and improve service offerings in response to client feedback.- Maintain Sales Reports: Keep accurate records of sales activities, client interactions, and follow-ups to track performance and identify areas for improvement.Required Skills and Expectations:Candidates must hold a Masters degree or a Post Graduate Diploma, ideally with an MBA or PGDM. Strong communication and negotiation skills are essential to effectively interact with clients. A team-oriented attitude is important for successful collaboration with colleagues across departments. Candidates should have excellent analytical skills to assess market data and make informed decisions. A proactive approach to problem-solving and a strong commitment to achieving targets will be highly valued. Familiarity with CRM software will be an added advantage.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.

We are seeking a dedicated Sales Coordinator to join our team in New Delhi. The ideal candidate will support the sales team to ensure smooth operations and assist in achieving sales targets.Key Responsibilities:- Order Processing: Handle customer orders from receipt to delivery, ensuring accurate and timely processing to meet client needs.- Sales Support: Assist the sales team with administrative tasks, such as preparing presentations and sales reports, to facilitate effective sales efforts.- Customer Communication: Maintain regular communication with customers to address inquiries and resolve issues, ensuring a high level of customer satisfaction.- Data Management: Manage and update the customer database and sales records, ensuring information is accurate and easily accessible for decision-making.- Collaboration: Work closely with the marketing and logistics teams to align sales strategies and improve overall sales efficiency.Required Skills and Expectations:The candidate should have 1 to 5 years of experience in a sales coordination or administrative role. Excellent verbal and written communication skills are necessary to communicate effectively with clients and team members. Proficiency in Microsoft Office Suite, particularly Excel, is required for data management and reporting tasks. Strong organizational and multitasking abilities are essential to handle various tasks efficiently. The ability to work as part of a team and a keen attention to detail will contribute to the success of the sales operations.

Generate qualified leads through referrals, networking, site visits, digital platforms, and channel partners.Meet homeowners, architects, interior designers, builders, and corporate clients to understand project requirements.Conduct client meetings, presentations, and design consultations to showcase company offerings.Coordinate with the design team to prepare proposals, quotations, and project estimates.Build and maintain strong relationships with architects, interior designers, real estate developers, contractors, and channel partners.Identify new business opportunities in residential and commercial interior projects.Follow up with prospects and convert inquiries into confirmed projects.Negotiate commercial terms and close sales while ensuring customer satisfaction.Maintain accurate records of leads, client interactions, and sales activities in the CRM.Achieve monthly and quarterly sales targets and revenue goals.Coordinate with execution and project teams to ensure smooth project handover.Stay updated on market trends, competitor offerings, and emerging design concepts.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.

We are seeking a dedicated and organized Back Office Assistant to join our team in Chandni Chowk, Delhi. This full-time position is ideal for a female candidate with 2 to 5 years of experience in office administration.The Back Office Assistant will be responsible for managing administrative tasks to support daily operations. Key responsibilities include:- Data Entry: Accurately input and maintain data in databases and spreadsheets, ensuring information is up-to-date and easily accessible.- Documentation Management: Organize and file documents, including invoices and reports, to maintain a tidy and efficient office space.- Communication Support: Assist in answering phone calls and responding to emails, ensuring smooth communication between departments and clients.- Scheduling and Coordination: Help in organizing meetings, appointments, and company events, ensuring all logistics are handled effectively.- Inventory Management: Monitor and maintain office supplies, ordering when necessary to ensure the team has the resources they need.Candidates should have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a team. Proficiency in Microsoft Office applications is essential, along with strong communication skills. A positive attitude and the ability to adapt to changing priorities are also important traits for success in this role.

We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- Data Entry and Management: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- File Management: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- Communication Support: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- Document Preparation: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- Office Maintenance: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- Attention to Detail: Must have a keen eye for detail to avoid errors in data entry and document preparation.- Organizational Skills: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- Communication Skills: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- Basic Computer Proficiency: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated