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Fresher Customer Relationship Executive Jobs

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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Customer Retention Convincing Power Hard Working
As a Customer Relationship Executive, you will be the vital link between our customers and the company. Your role will involve managing customer interactions and ensuring their satisfaction with our services.**Key Responsibilities:**- **Customer Support:** Assist customers by answering their queries and resolving issues promptly to enhance their satisfaction and loyalty.- **Relationship Building:** Establish and nurture long-term relationships with customers to foster trust and repeat business.- **Feedback Collection:** Gather customer feedback to understand their experiences and identify areas for improvement in our services.- **Product Knowledge:** Stay updated on company products and services to provide accurate information and assist customers effectively.- **Reporting:** Document customer interactions and report patterns to management to help improve service initiatives and identify training needs.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for engaging with customers and addressing their needs effectively.- **Problem-Solving Abilities:** You should be able to analyze issues quickly and provide effective solutions to enhance the customer experience.- **Interpersonal Skills:** Ability to connect with customers and understand their perspectives is important for building strong relationships.- **Basic Computer Proficiency:** Familiarity with computer systems and basic software applications will be helpful for managing customer data and communication.- **Team Player:** You should be willing to collaborate with colleagues to ensure a consistent and positive customer experience. An enthusiasm for helping others and a proactive approach are vital for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Darjeeling
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic Air Ticketing Executive to join our team in Darjeeling. This entry-level position is ideal for individuals with a passion for travel and customer service. Key Responsibilities:- **Ticket Reservations**: Handle customer inquiries and assist with booking air tickets efficiently, ensuring all details are correct and according to customer preferences.- **Customer Support**: Provide high-quality support to customers, answering questions about flight options, pricing, and travel regulations, ensuring a positive experience.- **Database Management**: Maintain and update customer records and flight schedules in the system, ensuring all information is accurate and up to date.- **Payment Processing**: Assist customers in processing payments for their bookings, providing clear explanations of payment methods and refund policies.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess a keen interest in the travel industry. Strong communication skills, both verbal and written, are essential to effectively address customer needs. Basic computer proficiency is necessary to manage bookings and support inquiries. Attention to detail is critical in ensuring accurate ticketing and managing customer information. A proactive and friendly attitude will help in providing exceptional customer service. You should be comfortable working in a fast-paced environment and capable of juggling multiple tasks effectively. No prior experience is needed, making this an excellent opportunity for recent school graduates.
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Opening For Sales Executive Freshers

Kavish Technology Private Limited

  • Fresher
  • Dehradun
Communication Skills Inter Personal Customer Relationship
We're Hiring Internal & External Sales Executives DehradunWe're expanding our team and looking for passionate, result-driven Sales Executives to join us in Transport Nagar, Dehradun!. Open Positions Internal Sales Executive (1 Position) Salary: 15,000-18,000/month External Sales Executive (2 Positions) Salary: 18,000-22,000/month + Field Allowance Key Responsibilities Prepare quotations & follow up with customers Business development & client relationships customers vists (External Sales) payment follow ups and sales coordination Promote Industrial Automation Products Achieve sales and business growth targets.Requirements Good communication & interpersonal skills Strong relationship-building ability Passion for sales & business development Two-wheeler mandatory (External Sales) Location: Transport Nagar, Dehradun Industry: Industrial Automation Products (B2B)
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Hiring For Field Sales Executive

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales
Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.
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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support Guest Handling Passenger Handling Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, your primary role is to ensure a positive experience for every guest by providing top-notch customer service. This full-time position is open to freshers who have completed their 12th grade.**Key Responsibilities:**- **Welcome Guests:** Greet all guests with warmth and friendliness as soon as they arrive, making them feel valued and comfortable.- **Assist with Inquiries:** Answer guests' questions and provide information about airport services, flight details, and facilities in a clear and helpful manner.- **Handle Complaints:** Listen to guest concerns and resolve any issues promptly, ensuring a satisfactory solution to maintain high guest satisfaction.- **Facilitate Services:** Coordinate with various airport departments to arrange services such as transportation, lounge access, or special assistance for guests with needs.- **Maintain Records:** Keep accurate records of guest interactions and feedback to help improve services and enhance the overall guest experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills in both English and local languages, allowing them to engage effectively with diverse guests. A positive attitude and strong interpersonal skills are vital for creating friendly interactions. Being detail-oriented and organized will help in managing guest requests efficiently. The ability to work in a fast-paced environment is important, as you will be handling multiple tasks at once while staying calm under pressure. Flexibility in working hours is also expected, as airport operations run on varied schedules.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saran
Customer Relationship Corporate Sales Marketing Communication Agency Sales Direct Sales Field Marketing b2c Marketing Negotiation Skills
URGENT HIRING*Company name - AUTO MOBILE SECTOR*Post - 1.. Sales Executive (2)Qualification - 12th / graduationSalary - 10000*Location - chhapra, Gopalganj*2. Service advisor (2)Qualification - Graduation Salary - 12000 to 15000*Location - Chhapra*3. Telecaller (5)Qualification - 12th (Female)Salary - 8000 to 10000*Location - Chhapra*Experience - 0-1 years in automobiles Age - 20-40Benefits - Incentive, Bonus, Growth Required - Smart candidate, Good communication skillContact - 9031951347
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Vasanth Nagar Bangalore
Sales Real Estate Sales Real Estate Executive Customer Relationship Direct Marketing Retail Sales Sales Operations Direct Sales Time Management Sales Strategy Target Achievement
About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.Salary & BenefitsFixed CTC:
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Air Ticketing Executive, you will play a crucial role in ensuring smooth travel experiences for our customers. Your main responsibilities will include:- **Booking Air Tickets**: You will assist customers in selecting and booking their flights based on their travel preferences and budget, ensuring accurate flight details and fares.- **Customer Assistance**: Engage with clients to understand their travel needs, providing information about various travel options, ticket prices, and additional services.- **Processing Payments**: Handle ticket payments efficiently, ensuring all transactions are processed accurately and securely, while maintaining confidentiality.- **Managing Changes and Cancellations**: Assist customers with any changes to their travel plans, including flight changes, cancellations, and refunds, while keeping them informed of policies and procedures.- **Maintaining Records**: Properly document all transactions and communications with customers in our database, ensuring information is up-to-date and accessible.- **Collaboration with Airlines**: Coordinate with airline representatives to resolve any issues that may arise and to stay informed about the latest travel policies.To be successful in this role, candidates should have excellent communication skills and a customer-focused attitude. Experience in the travel industry is a plus but not required as we welcome freshers too. A basic understanding of computer systems and ticketing software is essential. Attention to detail and the ability to work in a fast-paced environment will be highly valued in this position. Flexibility and a willingness to learn are crucial for success.
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  • 0 - 3 yrs
  • 7.0 Lac/Yr
  • Besant Nagar Chennai
Customer Relationship Customer Care Customer Service Customer Support
We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Share detailed information about our products and services, helping customers make informed decisions.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- **Maintain Records:** Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and their needs are met.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve service delivery.**Required Skills and Expectations:**Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operation Ground Management Ground Hostess Ground Staff Executive Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relation Executive Guest Relation Manager Customer Support Executive
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for assisting passengers and facilitating their journey through check-in, boarding, and arrival processes.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a quick and efficient experience.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure items are handled carefully to maintain safety and prevent damage.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, offering clear information and resolving problems to enhance their travel experience.- **Boarding Coordination:** Help coordinate the boarding process, guiding passengers to the correct gates and ensuring that all safety procedures are followed.- **Safety Checks:** Conduct regular inspections of the ground facilities and equipment to ensure compliance with safety regulations and operational standards.**Required Skills and Expectations:**Candidates should possess a minimum education of 12th grade, and experience ranging from 0 to 6 years is welcome. Strong communication skills are essential to interact effectively with passengers and team members. Good customer service capabilities are important to handle queries professionally. A basic understanding of airport operations is advantageous. The role requires being detail-oriented and having the ability to work well under pressure in a fast-paced environment. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Direct Sales Lead Generation Field Sales Marketing Communication Negotiation Skills Customer Relationship Field Marketing Selling Skills
Job SummaryWe are looking for an energetic and result-oriented Sales Executive to drive businessgrowth, generate leads, and build strong customer relationships. The ideal candidate shouldhave excellent communication and negotiation skills with a passion for sales.Key Responsibilities Generate new business opportunities through calls, meetings, and client visits. Identify and develop potential customers. Present products/services and explain their benefits to prospective clients. Follow up on leads and convert them into sales. Maintain strong relationships with existing customers. Prepare quotations, proposals, and sales reports. Coordinate with internal teams to ensure timely delivery and customer satisfaction. Achieve monthly and quarterly sales targets.Requirements 1-3 years of experience in sales, business development, or a related role. Strong communication, presentation, and negotiation skills. Proficiency in MS Office. Self-motivated and target-driven approach. Willingness to travel locally for client meetings, if required. Eaget to learn & Grow. Has the ability to convince people effectively and understands how to build customerrelationships. Honesty, integrity, and professionalism. Respectful attitude and punctuality are essential.Preferred Candidate Male candidate preferred. Based in Gurgaon or willing to commute. Immediate joiners preferred. Must have own conveyance.
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  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
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  • Fresher
  • 3.0 Lac/Yr
  • Patiala
Customer Relationship Route Planning Hard Working Delivery Boy Delivery Partner Material Management
We are looking for a dedicated and responsible Delivery Executive to join our team in Patiala. As a Delivery Executive, you will play a crucial role in ensuring that our products reach our customers in a timely and efficient manner.**Key Responsibilities:**- **Order Delivery:** You will be responsible for delivering packages to customers' addresses, ensuring that each delivery is made in a friendly and professional manner.- **Route Planning:** You will plan your delivery routes effectively to ensure that products are delivered on time, saving time and fuel.- **Package Handling:** You will carefully handle packages during delivery to avoid any damage and ensure that products arrive in excellent condition.- **Customer Interaction:** You will engage with customers upon delivery, answering any questions they may have and ensuring satisfaction with the service provided.- **Record Keeping:** You will maintain accurate records of deliveries, including all relevant details such as customer signatures and any issues encountered during delivery.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and courteously with customers and team members.- **Time Management:** Strong skills in managing time effectively to ensure timely deliveries.- **Reliability:** Punctuality is essential; you should be trustworthy and dependable.- **Physical Fitness:** You should be in good physical condition, as the job may require lifting and carrying packages.- **Team Player:** You should work well with others in a team environment, contributing positively to the workplace. This position is suitable for freshers who have completed their 10th grade and are willing to work full-time from our office.
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  • 0 - 1 yrs
  • Female
  • Karmanghat Hyderabad
Customer Retention Outbound Calling Customer Relationship Customer Management Computer Microsoft Excel Telecalling Executive Customer Acquisition
A Customer Relationship Executive (CRE) in an EV two-wheeler service center acts as the primary bridge between the customer and the technical team. They manage front-desk operations, schedule maintenance, open job cards, and ensure smooth vehicle handovers while advocating for an exceptional ownership experience
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Hindi BPO Kannada Telecaller Telugu Malayalam Telecaller Customer Relationship
We are looking for a Customer Support Executive to join our team in Coimbatore. In this role, you will be the first point of contact for customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries via phone, email, or chat, providing accurate information and solutions. Your main goal will be to resolve issues efficiently and effectively.- **Documentation:** Maintain records of customer interactions and transactions. This will help track issues and ensure continuity of service for customers.- **Feedback Collection:** Gather customer feedback to help improve our products and services. Your insights will play a vital role in enhancing the customer experience.- **Collaboration:** Work closely with other team members and departments to resolve customer issues and improve service delivery. Effective teamwork is essential for success in this role.- **Product Knowledge:** Stay updated on our products and services to provide the best support. A deep understanding will enable you to assist customers better.**Required Skills and Expectations:**A successful candidate will have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential to help build trust. You should be detail-oriented, capable of maintaining accurate records and following up on outstanding issues. Strong problem-solving skills are important to handle customer complaints and inquiries effectively. The ideal candidate is a quick learner who can adapt to various situations, and previous experience in customer service, while helpful, is not required. A minimum of a 12th-grade education is necessary for this position.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Chhindwara
Good Communication Customer Relationship Counter Sales Retail Sales Sales
We are looking for a motivated and enthusiastic Showroom Sales Executive to join our team in Chhindwara. This role involves interacting with customers to help them find the right products, guiding them through the buying process, and ensuring an excellent shopping experience.Key Responsibilities:1. **Customer Engagement:** Greet customers as they enter the showroom and assist them in selecting products that meet their needs. Build rapport to establish long-term relationships.
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  • Fresher
  • 5.0 Lac/Yr
  • Behala Kolkata
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your primary responsibilities will include:- **Greeting Guests**: You will warmly welcome passengers upon their arrival, providing a friendly first impression and setting a positive tone for their journey.- **Providing Information**: You will assist guests by answering their questions about flight schedules, airport facilities, and services, ensuring they feel informed and comfortable.- **Resolving Issues**: Whenever a guest faces any challenges, you will address their concerns promptly and efficiently, helping to resolve any issues they may have during their airport experience.- **Assisting with Check-ins**: You will support guests in the check-in process, guiding them through necessary procedures to ensure a smooth and hassle-free experience.- **Coordinating with Airlines and Staff**: You will collaborate with airline personnel and airport staff to ensure effective communication and assistance for the guests, creating a seamless service experience.To excel in this role, you should possess good communication skills and a friendly demeanor to interact effectively with guests from diverse backgrounds. Attention to detail is essential for accurately sharing information. You should be adaptable and able to work in a fast-paced environment, demonstrating patience and problem-solving abilities. A willingness to learn and work collaboratively as part of a team is key to succeeding in this position.
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  • Fresher
  • 7.0 Lac/Yr
  • Dunlop Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in enhancing the travel experience for guests at the airport. Your main focus will be on providing excellent customer service and ensuring that all visitors feel welcome and supported throughout their journey.**Key Responsibilities:**- **Greeting Guests:** You will warmly welcome passengers as they arrive at the airport, ensuring they feel valued and comfortable.- **Assisting with Inquiries:** Respond to guests' questions and concerns, providing accurate information about flights, airport services, and facilities to help them navigate the airport smoothly.- **Handling Complaints:** Address and resolve any issues or complaints that guests may have, maintaining a positive attitude while ensuring satisfaction.- **Coordinating Services:** Collaborate with other airport staff and services to arrange transportation, luggage handling, and any special requests made by guests.- **Promoting Airport Services:** Inform guests about various amenities available within the airport, such as lounges, shops, and dining options, enhancing their overall experience.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with guests and colleagues.- A friendly and approachable demeanor is important for creating a welcoming atmosphere.- Basic problem-solving skills will help you address guest concerns efficiently.- A willingness to work in a fast-paced environment and adapt to changing situations is necessary.- Basic computer skills are useful for accessing information and managing guest interactions.This role is ideal for freshers with a 10th pass education, seeking to kick-start their career in customer service within the airport setting.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Darjeeling
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight bookings. This position requires attention to detail and good communication skills.**Key Responsibilities:**- **Flight Bookings:** Manage and process flight reservations according to customer preferences, helping them select the best options for their travel needs.- **Ticket Issuance:** Issue tickets once bookings are confirmed, ensuring all information is accurate to prevent issues during travel.- **Customer Assistance:** Provide support to customers with inquiries regarding flight schedules, cancellations, and changes, maintaining high levels of service.- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring all financial details are correctly processed.- **Problem Resolution:** Address any issues or complaints from customers regarding their bookings, working promptly to find effective solutions.- **Record Keeping:** Maintain organized records of all transactions and customer interactions for future reference and compliance.**Required Skills and Expectations:**The ideal candidate should have a minimum educational qualification of passing the 10th grade. Previous experience in ticketing is not mandatory, but a keen interest in the travel sector is preferred. Strong communication skills are essential, allowing you to interact clearly and effectively with customers. Attention to detail is crucial to avoid errors in bookings and documentation. A basic understanding of computer systems is expected, as you will be using various ticketing software. You should be a team player, ready to collaborate with colleagues to enhance customer satisfaction.
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Customer Service:** Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- **Check-in Assistance:** Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- **Safety Procedures:** Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- **Communication:** Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- **Problem Solving:** Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Chhindwara
Retail Sales Marketing Communication Customer Relationship Management Skills
We are looking for a motivated Field Sales Executive to join our team in Chhindwara. This entry-level position is ideal for individuals who are passionate about sales and eager to learn. As a Field Sales Executive, your main responsibilities will include identifying potential customers and understanding their needs. You will visit clients in your designated area to present our products and services effectively. Building strong relationships with customers will be crucial, as this will help you to understand their requirements and increase sales opportunities. You will also need to keep accurate records of your visits and sales efforts to help develop strategies for improvement.To succeed in this role, you should have excellent communication skills, enabling you to clearly convey information and persuade clients. Basic computer skills are necessary to maintain sales records and handle reporting. A strong desire to achieve targets and a willingness to learn are essential, as you will be working closely with experienced team members who will guide you.We expect you to be self-motivated, with the ability to work independently while also collaborating with the team. As a Field Sales Executive, you should be comfortable with traveling within your area and adapting to different sales environments. This is a great opportunity for someone looking to start a career in sales with growth potential.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. **Resolve Issues**: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. **Maintain Records**: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. **Provide Product Information**: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. **Collaborate with Teams**: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Relationship Executive Corporate Relationship Executive Customer Relationship Executive Branch Relationships Executive Key Relationship Executive Guest Relationship Executive
Key ResponsibilitiesClient Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are keen to start their career in the aviation industry and possess good communication skills.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in booking tickets for air travel, ensuring accuracy in details such as flight dates, passenger names, and travel destinations. - **Customer Service**: Provide excellent service by addressing customer inquiries, resolving concerns, and guiding them through the ticketing process. Your friendly demeanor will help create a positive experience for travelers.- **Documentation and Reporting**: Maintain and update records of ticket sales and reservations. You will ensure that all documentation is accurate and complies with airline policies.- **Collaborate with Airlines**: Work closely with various airlines to ensure availability and confirm bookings. You will act as a liaison between the customers and the airlines.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers and team members. Being detail-oriented is essential to ensure accuracy in ticketing. A basic understanding of computers and software used in ticketing processes is preferred. The ideal candidate should be enthusiastic, eager to learn, and able to work in a fast-paced environment. Must be flexible with work hours, as the position may require working on weekends and holidays.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a crucial role in managing and coordinating air cargo operations. You will ensure smooth logistics processes while maintaining high standards of customer service and efficiency.**Key Responsibilities:**- **Cargo Tracking and Management:** Monitor the status of cargo shipments and update clients on their progress to ensure timely delivery.- **Documentation Handling:** Prepare and manage all necessary shipping documents, including bills of lading, air waybills, and customs paperwork, ensuring compliance with regulations.- **Customer Interaction:** Communicate with customers regarding their shipping needs, providing exceptional service and resolving any issues that arise.- **Coordination with Airlines:** Work closely with airline representatives and freight forwarders to arrange and confirm cargo bookings.- **Data Entry and Record Keeping:** Maintain accurate records of shipments and relevant data in the companys systems for easy access and future reference.- **Problem Resolution:** Address and resolve any issues related to cargo discrepancies, delays, or damages promptly to minimize customer impact.To be successful in this role, you should possess strong communication skills and be customer-focused. You should be detail-oriented and organized, able to manage multiple tasks simultaneously. A basic understanding of logistics and air cargo operations is beneficial but not mandatory, and you will be trained to excel in your responsibilities. A willingness to learn and adapt is essential, along with proficiency in computer skills for data entry and management.
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