Customer Care Job Vacancies in Bangalore

**URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE** **Location:** Koramangala (Work From Office)

**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

As an Air Ticketing Staff member, you will play an essential role in facilitating travel arrangements for clients. Your responsibilities will include the following:- **Issuing Tickets**: You will be responsible for booking and issuing air tickets based on customer requests, ensuring all details are correct to avoid any travel complications.- **Customer Service**: Interacting with customers is key. You will answer inquiries about flight schedules, ticket prices, and travel regulations, providing clear and friendly assistance.- **Reservation Management**: You will handle changes and cancellations of booked tickets, ensuring customers are informed about their options and any applicable fees.- **Payment Processing**: You will manage transactions, accepting payments for air tickets, and processing refunds when necessary, all while maintaining accurate records.- **Collaborating with Airlines**: You will communicate with airlines and travel partners for schedule updates and special promotions, ensuring you offer clients the best options available.To succeed in this role, you should possess the following skills and expectations:- Strong communication skills are essential for effectively interacting with clients and understanding their needs.- Basic computer skills are important, as you will use reservation systems and handle bookings digitally.- Attention to detail is crucial to ensure accuracy in ticketing and to prevent errors.- A positive attitude and a willingness to learn will help you grow in this role, as you will gather valuable experience in the travel industry.

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. **Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- **Provide Product Information:** Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- **Resolve Issues:** Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- **Maintain Records:** Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- **Follow Up with Customers:** Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- **Problem-solving Abilities:** Candidates should be able to think quickly and offer practical solutions to customer issues.- **Basic Computer Skills:** Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- **Team Player:** A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- **Positive Attitude:** A friendly and positive demeanor is needed to create a welcoming experience for customers.

We are looking for a dedicated Customer Care Executive to join our team in Krishnarajapuram. In this full-time position, you will play a crucial role in ensuring customer satisfaction and assisting clients with their inquiries.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer queries through various communication channels, ensuring timely and accurate information is provided.- **Provide Support:** Assist customers with issues related to products or services, guiding them toward effective solutions and maintaining a positive experience.- **Maintain Records:** Document all customer interactions accurately in the system, helping the team stay updated and ensuring follow-ups are handled properly.- **Promote Services:** Share information about additional services or promotions that may benefit the customer, enhancing overall satisfaction and loyalty.- **Collaborate with Teams:** Work closely with other departments to resolve complex issues, ensuring a seamless experience for the customer.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, and a friendly, approachable demeanor. A problem-solving mindset is essential, as you will need to think quickly and effectively address customer concerns. Basic computer skills are a must, as you will be using various software to manage inquiries and document interactions. A genuine interest in helping others and a willingness to learn are important, since experience isn't required. We seek individuals who are eager to grow in a customer-focused environment and adapt to the ever-evolving needs of our clients.

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to potential and existing customers to discuss our products and services.- **Information Gathering:** Collect feedback from customers about their experience and preferences to help improve our services.- **Issue Resolution:** Address and resolve customer complaints promptly to ensure satisfaction.- **Sales Support:** Promote products and encourage customers to make purchases by offering helpful information and answering questions.- **Data Management:** Update customer information in our database accurately after every interaction to maintain records.- **Reporting:** Provide regular reports on call outcomes, customer interactions, and feedback received.**Required Skills and Expectations:**You should be comfortable speaking on the phone and possess strong communication skills. A friendly and professional demeanor is essential to establish a good rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a good listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.

Drive Sales, Acquire Clients, & Achieve Monthly Business Targets.If You are Interested Please Share Ur Cv

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- **Issue Diagnosis:** Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- **Documentation:** Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- **Collaboration with Teams:** Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.**Required Skills and Expectations:**You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

Customer Excellence InternCompany: PokusLocation: Bangalore - Work from OfficeStipend: 15,000-20,000 per monthDuration: 3 monthsJoining: Immediate or within one weekOpenings: 3About PokusPokus is a VC-backed beauty-tech startup transforming how India shops for beauty.We bring a curated collection of beauty products directly to customers homes, allowing them to try different products, shades, and formulas before purchasing only what they love.About the roleWere hiring Customer Excellence Interns to become the voice of Pokus across WhatsApp, calls, and chat.Youll guide customers through their Pokus experience, assist with bookings and orders, resolve concerns, and help interested customers make confident purchase decisions.This is a hands-on role with real responsibility from day one. Youll work directly with the founders and collaborate closely with our operations and product teams.Key responsibilitiesManage customer conversations across WhatsApp, calls, and chatAssist customers with bookings, orders, and product-related queriesFollow up with interested customers and support conversionsResolve customer concerns with patience and empathyCoordinate with operations to ensure smooth customer experiencesMaintain accurate records of customer interactionsCollect customer feedback and share useful insights with the teamIdentify opportunities to improve the customer journeyWho were looking forExcellent professional English, both spoken and writtenConfident and comfortable speaking with customers over callsStrong listening and problem-solving skillsPatient, empathetic, and customer-focusedProactive, dependable, and comfortable taking ownershipAvailable for at least eight working hours per dayAble to commit to the complete three-month internshipAble to work from our Bangalore office every working dayAvailable to join immediately or within one weekNo previous experience is required. Fresh graduates and students who meet the working-hour requirements are welcome to apply.What youll receive15,000-20,000 monthly stipend, based on interview performanceDirect exposure to the founders and core teamHands-on experience in customer success, communication, and salesReal ownership of customer conversations and outcomesInternship completion certificatePersonalised letter of recommendation based on performancePotential opportunity to continue with Pokus after the internshipApplication processComplete the application form with your latest CV. Shortlisted candidates will be contacted for a brief screening call.

looking for service co ordinator i.e reception cum office assistant, knoweledge of word, excel , e-mail, with good communication with customers. maintaing data and interacting with our service team for support.

We are looking for a dedicated Call Center Executive to join our team in Bangalore. This role is suited for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Call Center Executive, you will be responsible for handling customer inquiries and providing support over the phone. Your main tasks will include answering calls, addressing customer concerns, and ensuring a positive experience for all clients.Key Responsibilities:1. **Answering Customer Calls**: You will respond to incoming calls from customers, listen to their needs, and provide appropriate solutions.2. **Resolving Issues**: Identify and resolve customer issues or complaints efficiently, ensuring customer satisfaction and loyalty.3. **Providing Information**: Offer clear and accurate information about our products or services, helping customers make informed decisions.4. **Documentation**: Maintain accurate records of customer interactions and transactions in the database to ensure continuity of service.5. **Team Collaboration**: Work closely with team members and supervisors to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English and a friendly, professional demeanor. Strong problem-solving abilities and patience are essential when dealing with challenging calls. Basic computer skills are necessary for documenting customer interactions, and a willingness to learn and adapt to new processes is crucial. A positive attitude and a desire to help others will contribute to your success in this role.

Freshers & Experienced CandidatesExcellent English Communication SkillsAny Fluent Regional LanguageProcess: Customer SupportShift:Rotational Shifts & Rotational Week Offs

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

We are looking for a skilled Head Bartender to lead our bar team in Bangalore. The ideal candidate should have a passion for mixology and an ability to create a welcoming atmosphere for our guests.**Key Responsibilities:**- **Manage Bar Operations:** Oversee daily bar operations, ensuring efficiency and maintaining a high standard in service and cleanliness.- **Create Cocktails:** Design and prepare a diverse menu of cocktails, ensuring exceptional taste and presentation to delight customers.- **Train Staff:** Educate and train bartenders on drink preparation, customer service, and health and safety standards to enhance team performance.- **Maintain Stock Levels:** Monitor inventory levels and coordinate with suppliers to ensure the bar is always stocked with necessary ingredients and supplies.- **Engage with Customers:** Build relationships with guests, take special requests, and create a memorable drinking experience that encourages repeat visits.- **Handle Payments:** Process customer transactions accurately and manage cash handling responsibly to ensure financial integrity.- **Implement Health Standards:** Ensure compliance with health and safety regulations in all aspects of bar operations.**Required Skills and Expectations:**Candidates should have 1 to 5 years of bartending experience and a strong grasp of cocktail preparation techniques. A minimum of a 10th-grade education is required. The ability to lead a team, strong communication skills, and a friendly attitude toward guests are essential. Candidates should be knowledgeable about drink recipes, cocktail garnishing, and bar equipment. Lastly, the role requires a commitment to delivering exceptional customer service and a passion for creating great experiences for our patrons.

In this role, you'll be responsible for the smooth running of our small, self-service cafeteria (under 100 sq ft). Your main duties will include:* Cash collection and accurate record-keeping.* Maintaining impeccable cleanliness and hygiene standards.* Overseeing coffee and tea vending machines.* Assisting menu items like cup noodles and burgers.* Ensuring a pleasant experience for our customers, typically 50-70 per day.What We're Looking For:* A male candidate with a genuine passion for service and cooking skills.* A strong commitment to the role, with a minimum one-year commitment required (salary increase after one year).* Preferably from the Malampuzha, Kanjikode, or Palakkad areas.* Ability to work independently and manage daily operations efficiently.* Comfortable with using disposable serving items only.

Join our team as a Demat Account Executive, where fresh talent can kickstart their career in finance. This part-time position offers the flexibility of working from home, making it ideal for those seeking to balance work and personal commitments.Key Responsibilities:- **Open Demat Accounts**: Assist clients in setting up their demat accounts, ensuring all necessary documentation is collected and submitted accurately.- **Client Support**: Provide prompt and helpful responses to client queries regarding account functionalities, investment options, and any issues related to their demat accounts.- **Transaction Monitoring**: Keep track of daily transactions within client accounts, ensuring that all activities comply with regulatory requirements and are recorded correctly.- **Educate Clients**: Inform clients about the benefits of demat accounts and provide guidance on how to effectively use them for trading and investment purposes.- **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure efficient account management.

Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.

Job Title: Banking Process ExecutiveCompany: TeleperformanceJob Location: Hebbal Kempapura, Bengaluru - 560024Job OverviewWe are hiring Banking Process Executives for a leading MNC. Freshers and experienced candidates are welcome to apply. This is a full-time, work-from-office opportunity in the banking customer service process.Eligibility- 12th Pass or Graduate- Freshers & Experienced candidates can apply- Good communication skills in English and any one regional language:- Tamil- Telugu- Kannada- MalayalamJob Details- Banking Customer Service Process- Full-Time Work From Office- 6 Days Working- 1 Rotational Week OffSalary & Benefits- CTC: 17,000 - 20,000- Take Home: Up to 16,000 (for 20,000 CTC)- Career Growth OpportunitiesLocation: Hebbal Kempapura, Bengaluru - 560024Apply now!

**Job Description: Customer Care Executives (Voice & Sales Process)**We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)- Ability to empathize with customers and prioritize their needs.- Prior experience in customer service or sales will be an advantage.**Responsibilities:**- Manage customer interactions professionally and courteously.- Achieve sales targets and KPIs as set by the company.- Ensure high customer satisfaction through effective problem-solving.- Adhere to company policies and procedures.**Salary and Benefits:**- Starting salary: INR 15,000 per month.- Performance-based incentives.- Comprehensive training and growth opportunities.Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!Interested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395