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Customer Care Job Vacancies in Bangalore

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  • 1 - 3 yrs
  • HSR Layout Bangalore
Customer Relationship Customer Handling Customer Communication Customer Service Customer Care
Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Air Ticketing Executive Air Traffic Control Air Cargo Air Freight Customer Support Passport Checking Officer Air Hostess Cabin Crew Crew Manager
We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- **Check-in Support:** Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- **Customer Service:** Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- **Safety Compliance:** Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- **Coordination with Teams:** Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Call Center Cold Calling Inbound Sales Outbound Sales Customer Handling
We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Bangalore
Customer Care Lead Generation Problem Solving Strategic Communication
We are seeking a Business Development Associate to join our team in Bangalore. This is a full-time position suitable for candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Market Research:** Conduct research to identify potential markets and industries, helping to target new business opportunities.- **Lead Generation:** Generate and qualify leads through various channels such as networking events, social media, and cold calls, contributing to the sales pipeline.- **Client Outreach:** Reach out to potential clients to introduce our products and services, effectively communicating our value proposition.- **Proposal Development:** Assist in creating proposals and presentations for clients to showcase our offerings and tailored solutions.- **Relationship Management:** Build and maintain strong relationships with existing and prospective clients to foster loyalty and repeat business.- **Sales Support:** Provide support to the sales team by coordinating meetings and managing schedules to ensure smooth operations.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively convey ideas and engage with clients.- A proactive attitude and enthusiasm for learning about business development and sales strategies.- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic environment.- Basic knowledge of market research and lead generation techniques is preferred, though not necessary for entry-level candidates.- Strong organizational skills to manage multiple tasks efficiently and meet deadlines. This role provides an excellent opportunity for individuals looking to grow their careers in business development.
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  • Fresher
  • 7.5 Lac/Yr
  • Female
  • Yelahanka Bangalore
Copy-Paste Data Accuracy Data Entry Automation Data Entry Audit Data Entry Speed Data Entry Forms Data Entry Validation Data Entry Software Data Quality Control Data Formatting Data Input Data Verification Google Sheets Data Cleansing Keyboard Shortcuts Spreadsheet Management Typing Speed Data Entry Accuracy Data Extraction Numeric Keypad Microsoft Excel Data Collection Work From Home Home Based Work Data Entry Executive Data Entry Specialist
We are looking for a Remote Customer Support Executive to join our team. This is a part-time work-from-home position based in Yelahanka, Bangalore. Freshers are welcome to apply, and applicants must have completed at least 10th grade. Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, and chat to address inquiries, resolve issues, and provide support. You will ensure that customers feel heard and valued in every interaction.2. **Issue Resolution**: Identify and troubleshoot customer problems effectively. Your ability to listen and understand their concerns is vital to finding quick and accurate solutions.3. **Product Knowledge**: Stay updated on our products and services to provide customers with the most accurate information and guidance. Being knowledgeable will help you assist customers better.4. **Documentation**: Record customer interactions and feedback in our system. Accurate documentation is essential for tracking issues and improving service quality.5. **Team Collaboration**: Work closely with other team members to share insights and enhance the customer experience. Teamwork is important in ensuring that customer needs are met efficiently.Required Skills and Expectations:Candidates must have strong communication and listening skills, along with a positive attitude and patience. Being detail-oriented is crucial for accurately resolving issues and documenting interactions. Since this position is remote, candidates should be self-motivated and comfortable using computers and various communication tools. A commitment to providing excellent customer service is essential.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship
As an Automotive Service Advisor, you will serve as the main point of contact between customers and the service department of our automotive facility in Bangalore. You will help customers understand their vehicle service needs while providing excellent customer service.Your key responsibilities will include:- **Customer Interaction**: Greet customers, listen to their concerns, and gather necessary information about their vehicles to assess service requirements.- **Service Recommendations**: Analyze customer vehicle issues and suggest suitable service solutions, ensuring customers are well-informed about necessary repairs and maintenance.- **Estimates and Approvals**: Prepare service estimates for customers and obtain necessary approvals to begin work, ensuring transparency and trust.- **Service Follow-up**: Communicate service updates to customers while their vehicles are being serviced and keep them informed about the status of their repairs.- **Documentation**: Maintain accurate records of services provided, parts used, and customer interactions to ensure smooth operations and customer satisfaction.The ideal candidate will possess excellent communication skills, a strong customer service attitude, and a passion for automobiles. A basic understanding of vehicle operations is beneficial. You should be able to work effectively in a team and demonstrate keen attention to detail. Flexibility and a willingness to learn are essential for success in this role, as ongoing training and development opportunities will be provided.
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Shivaji Nagar Bangalore
Voice Process Solving Queries Good Communication Skills Customer Handling Inbound Calls
As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Bangalore
Inbound Voice Process Customer Relationship Customer Communication Call Center Customer Care Help Desk Executive BPO
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.
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  • 2 - 6 yrs
  • Bangalore
Sales Manager Enterprise Sales B2B Sales Handling Customer Queries Quotations Payment Followup
Primary Role: 1. Handling customer enquiries 2. Providing quotations and following up to convert enquiries into work orders. 3. Following up on payments and ensuring timely collections. 4. coordination between sales, operations, and service teams. Key Skills & Qualifications: 1. Minimum Educational Qualification: Graduate 2. Experience: 2-6 years in Enterprise & B2B Sales 3. Gender: Female 4. Age: 24 to 35 years 5. Good English, Kannada and Hindi fluency.
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  • 2 - 5 yrs
  • 3.3 Lac/Yr
  • Bangalore
Store Handling Customer Handling Inventory Planning Retail Store Operations Stock Taking Inventory Basic Computer Skills Store Operations Stock Maintenance
we are traditional sweet manufacturer in Bangalore.Looking for experienced 2-5 years in retail store in charge or store manager for reputed sweets brand in Bangalore.qualities required- strong team management skills, strong communication- Kannada language is must.daily store operation,inventory managementstore hygienecustomer handlingsales target achievers
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Bangalore
Counter Sales Customer Service Communication Skills
Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving
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  • Fresher
  • Bommanahalli Bangalore
Domestic BPO Customer Service Customer Support BPO Voice Good Communication Skills
Altruist - IMMEDIATE HIRING! Inbound Process Associates( Customer care) Language Requirements (Must have excellent communication skills in English and one regional language):* English + Hindi* English + Tamil* Fresher or Experienced *Qualification - ANY Graduation is mandatory *Only 5days working (2 Week Off) Rotational*
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Bangalore
Illustrator Photoshop Cloth Design Customer Handling Illumination Coraldraw
We are seeking a talented and creative Fashion Designer to join our team in Bangalore. This is an exciting opportunity for recent graduates interested in the fashion industry. The ideal candidate should be passionate about designing stylish clothing and accessories while keeping up with fashion trends.Key responsibilities include:- **Design Creation**: Develop original clothing and accessory designs using sketches and digital tools. Collaborate with the team to bring innovative concepts to life.- **Market Research**: Conduct research on fashion trends, customer preferences, and competitors to inform design decisions and maintain relevance in the market.- **Material Selection**: Source and select fabrics, colors, and other materials to ensure the quality and aesthetic of the designs.- **Sample Development**: Work closely with manufacturers to create samples and prototypes, ensuring designs are produced accurately.- **Feedback Incorporation**: Revise designs based on feedback from team members and clients to meet fashion standards and expectations.Required skills and expectations include:- A strong foundation in fashion design principles, with proficiency in design software such as Adobe Illustrator or CorelDRAW.- Excellent sketching and visualization skills to convey design ideas effectively.- Strong communication and teamwork abilities to collaborate with various departments.- A good understanding of fabrics and garment construction, along with a keen sense of color and styling.- A proactive and innovative mindset with a passion for fashion trends and a willingness to learn and adapt in a fast-paced environment.
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Customer Handling
We are hiring Customer Support Executives for inbound & outbound calling roles in Bangalore! Location: Koramangala 5th Block, Bangalore Role: Customer Support Executive Languages Required: Kannada + Hindi or Telugu + Hindi English (mandatory)
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • HSR Layout Bangalore
Team Collaboration Problem-solving Customer Support
As a Customer Engineer, you will play a crucial role in providing excellent technical support and assistance to our clients. You will be responsible for ensuring customer satisfaction by understanding their needs and resolving any issues they encounter with our products and services.**Key Responsibilities:**- **Technical Support:** Provide assistance to customers by troubleshooting and resolving technical issues related to our products, ensuring they receive timely and effective solutions.- **Product Installation:** Assist in installing and configuring our products at client locations, ensuring everything is set up correctly for maximum performance.- **Customer Training:** Educate clients on how to use our products efficiently, helping them understand features and best practices to enhance their experience.- **Feedback Collection:** Gather feedback from customers regarding their experience with our products, which will help us improve our offerings.- **Documentation:** Maintain accurate records of customer interactions and resolutions, helping us track issues and solutions for future reference.**Required Skills and Expectations:**Candidates should have a diploma in a related field and possess strong communication skills to interact effectively with customers. You should be a quick learner, eager to understand technical details, and able to work well under pressure. A problem-solving attitude is essential, along with basic technical knowledge related to our products. Being a team player is important, and you should have the ability to manage time efficiently to handle multiple tasks. Prior experience is not required, but a passion for technology and customer service is a must.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Communication Interpersonal Skills Customer Support Problem Solving Teamwork Adaptability Professional Grooming Etiquette Air Hostess Cabin Crew
Job OverviewAn Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 1827 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environment
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  • 0 - 2 yrs
  • Female
  • Bangalore
Client Retention Customer Relationship Clinet Handling CRM CRM Strategy Customer Support Communication Skills
We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. **Reporting**: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. **Collaboration**: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Marathahalli Bangalore
Customer Service Customer Handling Call Center International BPO Cold Calling Customer Support Customer Communication
Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Jayanagar Bangalore
Store Handling Store Operation Customer Handling Retail Store Operations Invoice Processing Basic Computer Skills
We are looking for a Store Manager to oversee operations in our Jayanagar location. The ideal candidate should have 1 to 2 years of experience in retail management and hold a professional degree or an advanced/higher diploma.**Key Responsibilities:**- **Manage Daily Operations:** Oversee all daily store activities to ensure smooth functioning, including staff management and customer service.- **Supervise Staff:** Lead, train, and motivate team members to achieve performance goals and maintain high service standards.- **Inventory Management:** Track inventory levels, place orders as needed, and ensure products are displayed effectively to maximize sales.- **Customer Engagement:** Interact with customers to understand their needs, address complaints, and enhance their shopping experience.- **Sales Reporting:** Analyze sales data and prepare reports to identify trends and make informed decisions for improving store performance.- **Visual Merchandising:** Ensure that the store layout and displays are attractive and aligned with brand standards to entice customers.**Required Skills and Expectations:**The candidate should have excellent leadership skills to manage a diverse team effectively. Strong communication abilities are essential for interacting with customers and team members. A solid understanding of retail operations and inventory management is necessary. The applicant should be detail-oriented, organized, and capable of multitasking in a fast-paced environment. Proficiency in using retail management software will be an advantage. The candidate must also have a commitment to delivering exceptional customer service while working collaboratively with the team.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Bangalore
B2c Sales Field Sales Customer Relationship CRM Lead Generation Broadband Services Negotiation Skills b2c Marketing
Role Title : Field Sales Executive/Senior Field Sales Executive/Specialist FSELocation and Work Mode : Bangalore OnsiteReporting To : Sales ManagerIndustry : Field SalesFixed
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Fashion Designing Illustrator Photoshop Cloth Design Adobe Illustrator Customer Handling Multitasking
Job Openings for 5 Fashion Designer Jobs for Freshers in Chennai, Bangalore, having Educational qualification of : Diploma, Advanced/Higher Diploma with Good knowledge in Fashion Designing, Illustrator, Photoshop, Cloth Design, Adobe Illustrator, Customer Handling, Multitasking etc.
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Customer Handling Adobe Illustrator Illustrator Multitasking Apparel Merchandising Fashion Styling Draping
Hiring for 15 Fashion Designer Jobs in Ahmedabad, Mumbai, Chennai, Kolkata, Bangalore, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Customer Handling, Adobe Illustrator, Illustrator, Multitasking, Apparel Merchandising, Fashion Styling, Draping etc.
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Unique Design Photoshop Apparel Merchandising Customer Handling Illumination Fashion Illustration Coraldraw Draping Fashion Designing Cloth Design Adobe Illustrator
Job Openings for 22 Fashion Designer Jobs for Freshers in Bangalore, Mumbai, Pune, Mysore, odisha, having Educational qualification of : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Unique Design, Photoshop, Apparel Merchandising, Customer Handling, Illumination, Fashion Illustration, Coraldraw, Draping, Fashion Designing, Cloth Design, Adobe Illustrator etc.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bangalore
Strong Communication Interpersonal Skills Customer Care Engineer Customer Support Calm Under Pressure Problem Solving Teamwork Adaptability Grooming Presentation Skills Ground Staff Cabin Crew Flight Attendant Flight Steward Air Hostess Flight Operator
As a Flight Attendant based in Bangalore, you will play a crucial role in ensuring the safety and comfort of passengers during their journeys. This full-time position is open to candidates with 0 to 6 years of experience and requires a minimum educational qualification of 12th pass. **Key Responsibilities:**- **Ensure Passenger Safety:** You will be responsible for briefing passengers on safety procedures and ensuring compliance with safety regulations throughout the flight.- **Assist Passengers:** Help passengers with boarding and disembarking, and address any queries they may have to ensure a positive flying experience.- **Serve Meals and Beverages:** You will provide food and drink services, ensuring that passengers are comfortable and their needs are met during the flight.- **Manage Emergencies:** In case of an emergency, you will take charge and execute safety protocols effectively, keeping passengers calm and informed.- **Maintain Cleanliness:** You will ensure the cabin and all service areas are clean and organized, creating a pleasant environment for passengers.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and crew effectively.- A friendly and approachable personality will help in creating a welcoming atmosphere on board.- The ability to work in a team is vital, as you will collaborate closely with fellow crew members.- Basic problem-solving skills will be important for addressing passenger concerns and emergencies.- Flexibility in working hours is required, as flights may operate at different times and on weekends.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • 1 yrs
  • 2.5 Lac/Yr
  • Bommanahalli Bangalore
BPO Voice
As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and providing assistance with inquiries and issues. This full-time position is based in our Bommanahalli office and is ideal for candidates with 0 to 1 year of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions promptly through various communication channels such as phone, email, and chat, ensuring that they receive accurate information.- **Resolve Issues and Complaints:** Investigate and resolve customer complaints efficiently while maintaining a positive attitude, aiming for first-call resolution.- **Maintain Customer Records:** Accurately document interactions and maintain records in the companys database to help with future inquiries and to track issues effectively.- **Provide Product Support:** Assist customers in understanding and using our products or services, offering guidance and technical support as needed.- **Gather Customer Feedback:** Collect feedback from customers and report it to the management team to help improve services and identify areas for enhancement.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively interacting with customers.- Basic problem-solving abilities to handle customer issues efficiently and independently.- A friendly and empathetic demeanor, allowing you to build rapport with customers and understand their needs.- Familiarity with computer systems and software is necessary to manage customer data and inquiries.- A dedication to providing excellent customer service and a willingness to learn and adapt to new processes and information.
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  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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  • Fresher
  • 8.0 Lac/Yr
  • Female
  • Race Course Road Bangalore
Home Based Work Customer Support
We are looking for a dedicated Customer Support Executive to join our team. This is a part-time remote work position, ideal for freshers who have completed their 12th grade. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle questions from customers via phone, email, or chat, providing clear and helpful answers to ensure a positive experience.- **Assist with Order Processing:** You will guide customers through placing orders and help resolve any issues related to payments or shipping.- **Resolve Customer Complaints:** You will listen to customer concerns and provide solutions or escalate issues to ensure their satisfaction.- **Maintain Customer Records:** You will update customer information and interaction records in our system, ensuring all data is accurate and up-to-date.- **Provide Product Information:** You will offer detailed information about our products and services to help customers make informed choices.**Required Skills and Expectations:**- Excellent communication skills are essential, as you will interact with customers both verbally and in writing.- A friendly and patient demeanor, which helps in building rapport with customers and addressing their needs effectively.- Basic computer skills, including familiarity with MS Office and internet usage, are necessary for navigating systems and maintaining records.- Strong problem-solving skills that enable you to think quickly and offer solutions when challenges arise.- A commitment to teamwork and collaboration, while also being self-motivated to work independently from home.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Bommanahalli Bangalore
Customer Care International BPO International Voice Voice Process
Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
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Sales Coordinator - Bangalore

Talent Zone Consultant

  • 1 - 3 yrs
  • Bangalore
Sales Client Management After Sales Support Co-ordinator Telecalling Customer Handling
We are looking for a proactive Sales Coordinator to manage client communication and support our sales & design team.Responsibilities:Call leads and schedule meetings for designers and sales teamCoordinate daily appointments and follow-upsCollect and post client reviews/testimonialsHandle payment follow-ups with clientsCoordinate service requests and after-sales supportManage day-to-day coordination tasks across teamsRequirements:1-3 years experience in coordination / tele-calling / customer handlingGood communication and follow-up skillsBasic computer knowledge (Excel, WhatsApp, email)Organized, responsible, and detail-orientedPreferred: Experience in interior or real estate industry
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  • 0 - 1 yrs
  • Bangalore
Cashier Customer Handling Cashier Activities Cash Collection Cash Handling
Responsibilities Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchangesSkills: Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented
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  • 5 - 7 yrs
  • Bangalore
Customer Care Executive Freight Forwarding Shipment Updates Send Enquiries Receive Rates
The JD for CS is as below:To coordinate with clients/ ops team / CHA s wherever required.Timely communication of shipment updates vide DSRs & Emails to clientsTo send enquiries / receive rates // negotiate // to further quote to the client account that the CSE would be handling.To follow up on sailing confirmations or shipment uplift , to receive timely pre alert and to send them accordingly well in time to clientsFollow up of shipments till it reaches or arrives at the POD & further scope if required & update all concerned accordinglyTo call up clients and to maintain a good rapport.To be aware of the market scenarios in the field of logistics/carriers,To be able to correspond to the management on a timely basis for any issues arising out of shipments for the same to be sorted out then and there.To be able to correspond with the overseas / local operation teams for smooth execution of shipments.
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