Customer Care Job Vacancies in Bangalore

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

Housekeeping Supervisor (Female) job for apartment, Timing 09:00 am to 05:00 pm, weekly offs 4nos, 18500+ salary. Team Leadership: Supervising and training housekeeping staff, creating staff shifts/schedules, and enforcing company policies, including attendance.Quality Inspection: Conducting regular inspections of guest rooms and public areas to ensure compliance with sanitization and cleanliness standards.

As a Social Media Optimization Manager, you will play a crucial role in enhancing our brand's online presence and engagement across various social media platforms. Your primary focus will be on developing strategies that increase our visibility and interaction with our audience.**Key Responsibilities:**- **Content Creation and Management:** Develop engaging and creative content tailored to our target audience, ensuring brand consistency across platforms.- **Social Media Strategy Development:** Create and implement effective social media strategies that align with our marketing goals, increasing overall engagement and reach.- **Performance Analysis:** Monitor and analyze social media metrics to assess the effectiveness of campaigns and identify areas for improvement.- **Community Engagement:** Actively engage with our online community, responding to comments and messages promptly to build positive relationships with followers.- **Trend Monitoring:** Stay updated on social media trends and best practices to keep our strategies fresh and relevant.**Required Skills and Expectations:**- Strong understanding of various social media platforms such as Facebook, Instagram, Twitter, and LinkedIn.- Excellent written and verbal communication skills, with the ability to create compelling content.- Creative mindset with a passion for social media and digital marketing.- Basic analytical skills to interpret social media metrics and derive actionable insights.- Ability to work both independently and as part of a team in a fast-paced environment.- A bachelor's degree in relevant fields such as B.C.A, B.B.A, B.Com, or similar is preferred but not mandatory. With a proactive attitude and a keen eye for detail, your contributions will significantly impact our online brand presence.

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

We are looking for a dedicated Customer Care Agent to join our team in Bangalore. The ideal candidate will have experience in customer support and a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries**: Assist customers by answering queries about products, services, and order status, ensuring they receive accurate and helpful information.- **Resolve Customer Issues**: Identify and resolve customer complaints effectively, demonstrating problem-solving skills to ensure a positive customer experience.- **Maintain Customer Records**: Keep detailed records of customer interactions and transactions in our database to ensure all information is up to date and accessible.- **Communicate with Other Departments**: Collaborate with other teams effectively to ensure customer needs are met and to provide feedback on common issues.- **Follow Up with Customers**: Reach out to customers post-interaction to ensure their issues were resolved satisfactorily, fostering relationships and customer loyalty.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a customer service role. A high school diploma (12th pass) is required. Excellent communication skills in English, both spoken and written, are essential. Candidates must possess strong interpersonal skills and a friendly attitude to connect with customers effectively. Proficiency with computers and basic software applications is necessary to manage customer information efficiently. A problem-solving mindset and the ability to work in a fast-paced environment will help you succeed in this role.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.

Retail Sales Executive (Retail Jewellery Brand)Locations: BangaloreSalary: 30k-40k inhand (Depending upon the relevant experience and interview)Role Overview: The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.Roles & Responsibilities: Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/productsDrive in-store sales and consistently achieve monthly and quarterly sales targetsBuild long-term relationships with customers to encourage repeat business and referralsMaintain in-depth knowledge of product range, designs, pricing, and ongoing offersAssist customers with product selection, billing, and post-purchase supportEnsure visual merchandising standards are followed as per brand guidelinesSupport inventory management, stock checks, and coordination with store operationsMentor junior sales staff when required and lead by example on the shop floorRequired Skills & Qualifications:Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)Strong communication and interpersonal skillsFlexibility to work weekends and peak retail hours

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

Designation: Relationship Manager / Portfolio Manager Experience: 1 3 years. Salary: 2LPA 4.5LPA. Employment Type: Full Time Permanent. Language: Chennai: Tamil & English Basic / Bangalore: Kannada & English Location: Chennai, Bangalore. Job Description: Outbound Calls: Reach out to leads to promote Life Insurance / MF products. Product Knowledge: You should understand and convey the features and advantages of Life Insurance / Mutual funds plans to the customers via calls. Sales Goals: Meet or exceed sales targets within specified timelines. Customer handling: Identify common client challenges and actively counsel higher solutions. Direct Meeting: Direct Meetings or Virtual meetings should be done based on the customer's needs. Who Should Apply? Effective Communication and sales ability. Had good convincing skills and problem solving skills. Should have a good acumen for Sales. Maturity in handling existing and new customers. Interpersonal skills to meet the targets and build customer relationships. Age: 20 to 30 years. Education: Any Degree. Industry Type: Financial Services Department: Sales and Marketing. Employment Type: Full Time Permanent. Role Category: Relationship Manager / Portfolio Manager. Additional Information: Office Timings: 9.30 A.M to 6.30 P.M. Working days: Monday To Saturday.

As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

Job Title - Area Business Executive (Pharma Industry Medical Devices)Location: Bangalore, KarnatakaExperience:For Science Background Candidates: Minimum 1 year of experience in the healthcare industry.For Non-Science Background Candidates: Minimum 1.5 years of experience in the healthcare industry.For D. Pharma Candidates: Minimum 1.5 years of relevant healthcare experience.Job Summary:As an Area Business Executive (ABE), you will contribute to driving business growth and supporting healthcare solutions in the medical devices sector. Your role will involve engaging with healthcare professionals and hospital administrators, ensuring the delivery of strategic marketing initiatives and on-ground support to maximize business opportunities in your assigned territory.Role and Responsibilities:Promoting client companys product portfolio of surgical and medical products to healthcare professionals.Product Demonstrations and Technical Support.Cold-Calling and Lead Generation.Application Support for Medical Devices.Generating demand in your designated territory.Comprehensive Coverage and Relationship Building with Doctors and OT staff, based on the classifications and guidelines provided by the company.Implement sales strategies within your designated territory to achieve sales targets.Collect relevant market information and provide timely reports to the Area Business Manager (ABM).Adhere to company systems and values, ensuring a professional and compliant approach in all activities.Key Skills:Strong communication and interpersonal skillsEffective presentation and negotiation abilitiesProven selling expertise with an innovative mindsetProficient in information gathering and analysisHigh learning agility, adaptable to healthcare salesFamiliarity with IT tools for enhanced sales execution