Customer Care Job Vacancies in Bangalore

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

We are looking for a Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suitable for individuals with 0 to 3 years of experience and at least a 12th-grade education.nnIn this role, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your primary goal will be to provide excellent customer service, ensuring a positive experience for each client.nnKey responsibilities include:nn- Customer Support: Address customer inquiries via phone, email, or chat. You will listen to their needs, provide relevant information, and assist in resolving any issues.n n- Issue Resolution: Identify and troubleshoot customer problems. You will work diligently to provide solutions or escalate issues to the appropriate team members when needed.nn- Product Knowledge: Learn about our products and services to effectively assist customers. You will need to stay updated on the latest offerings and changes within the company.nn- Feedback Collection: Gather customer feedback and suggestions. You will document this information and share it with the relevant departments to help improve our services.nnTo excel in this role, you should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to work in a team. Being attentive to details and having good problem-solving abilities will also help you succeed.

As an Air Ticketing Staff member, your primary role will involve facilitating the ticketing process for air travel. You will work full-time in our office located in Bangalore. This position requires individuals with either fresh talent or those with up to two years of experience.Key Responsibilities:- Assist customers in booking air tickets: You will help clients navigate the ticket booking system, ensuring their travel needs are met efficiently.- Process ticket orders: You will handle the end-to-end process of ticket sales, from capturing customer details to finalizing bookings.- Address customer inquiries: You will respond to questions and provide solutions related to flight schedules, availability, and ticket changes.- Maintain accurate records: Ensuring all transactions and customer interactions are logged accurately in the system will be a crucial part of your duties.Required Skills and Expectations:- Educational qualification: A minimum of 10th pass is required for this role.- Experience: Candidates can apply if they are freshers or have less than two years of experience in a related field, particularly in ground staff services or air ticketing.- Communication skills: Strong verbal and written communication abilities are essential to interact effectively with customers.- Customer service orientation: A friendly approach and eagerness to assist customers will be key in this role.- Detail-oriented: You must be able to manage multiple tasks while paying attention to details, especially in ticket processing.This role will provide you with an opportunity to grow within the airline industry while working alongside a dynamic team in a supportive environment.

IMMEDIATE HIRING - CUSTOMER SUPPORT EXECUTIVE Location: Bengaluru Work Mode: Work From Office Salary: 24,000 - 32,000 per month Qualification: Graduate in any discipline Experience: Freshers & Experienced candidates can apply Joining: Immediate Joiners OnlyAbout the Role:We are hiring Customer Support Executives for an online retail and e-commerce busineses solution Key Responsibilities: Handle customer queries through calls, chats & emails Resolve issues related to orders, delivery, returns, refunds & payments Update customer interactions accurately in CRM/ticketing systems Coordinate with internal teams for quick resolution Maintain quality, productivity & customer satisfaction standardsRequirements: Excellent English & Hindi communication Strong customer service & problem-solving skills Good typing speed (30 WPM+ preferred) Basic knowledge of CRM, MS Excel, email & chat platforms Ability to multitask in a fast-paced environment Freshers with excellent communication skills are welcome. Only immediate joiners should apply.Connect now6291816768starlingplacement.com

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

We are seeking an enthusiastic Hr Recruiter Telecaller to manage both inbound and outbound communications with candidates applying for various positions. This is a full-time work-from-home opportunity based in Bangalore.In this role, key responsibilities include contacting candidates to discuss job openings, screening applications, scheduling interviews, and providing feedback. You will be expected to maintain a clear communication line with candidates throughout the recruitment process, ensuring a positive experience. Additionally, you will assist in managing follow-ups and addressing candidate inquiries efficiently.Candidates should have a minimum educational qualification of a 10th pass. We welcome individuals with 0 to 1 year of experience, making this an excellent opportunity for recent graduates or those looking to start their careers in human resources. Strong communication skills are essential, as you will be engaging with diverse individuals. Familiarity with telecalling tools or customer relationship management (CRM) systems is an advantage but not required.We expect you to be proactive, organized, and capable of managing multiple tasks simultaneously. A personal mobile device for communication is necessary. This position offers flexible timings, allowing for a work-life balance. Join us to kickstart your career and develop your skills in the HR domain.

Explain loan products, eligibility criteria, repayment schedules and applicable terms to customers.Identify potential customers and support customer acquisition.Collect and verify customer documents as per company KYC and internal requirements.Assist customers with loan application and documentation processes.Coordinate with Credit, Operations and Branch teams for loan processing and disbursement.Conduct customer visits and preliminary verification as required.Maintain regular communication with existing customers and provide post-loan service.Follow up with customers regarding EMI payments and overdue accounts.Support collection and recovery activities as per company policies and fair-practice guidelines.Maintain accurate customer records, daily activity reports and MIS.Develop relationships with customers and generate repeat business/referrals.Achieve assigned business, sales and collection targets.Ensure compliance with company policies, KYC requirements and operational procedures.

OB DESCRIPTIONWaiter / Steward - Frozen BottleOutlet: Sarjapur Circle, BengaluruDepartment: Operations / Front of HousePosition: Waiter / StewardEmployment Type: Full-TimeExperience: 0-2 years preferred; Freshers may applyReports To: Outlet Manager / Shift Manager1. Job PurposeThe Waiter/Steward is responsible for providing friendly, efficient and courteous service to customers while ensuring smooth day-to-day front-of-house operations at the Frozen Bottle Sarjapur Circle outlet.The role involves taking customer orders, serving food and beverages, maintaining cleanliness and hygiene, supporting billing and coordinating with the kitchen and outlet team to deliver an excellent customer experience.2. Key ResponsibilitiesCustomer ServiceGreet customers warmly and assist them with seating and menu selection.Explain menu items, products, offers and combos when required.Take customer orders accurately and communicate them to the kitchen/counter team.Serve desserts, beverages and food items promptly and courteously.Check customer satisfaction and respond politely to requests or concerns.Handle customer queries professionally and escalate complaints to the Outlet Manager when necessary.Order & Service OperationsEnsure orders are entered correctly in the POS/order system.Coordinate with the kitchen and counter team for timely order preparation.Ensure the correct items and quantities are served to customers.Follow proper serving and presentation standards.Support takeaway and delivery orders when required.Assist the team during peak hours to maintain quick service.Cleanliness & HygieneMaintain cleanliness of tables, chairs, counters and service areas.Clear used plates, glasses, tissues and other items promptly.Ensure service equipment and utensils are clean and properly arranged.Follow all food safety, personal hygiene and sanitation standards.Maintain a clean and welcoming dining environment throughout the shift.Billing & Cash HandlingAssist customers with billing and payment processes where required.Handle cash, card and digital payments responsibly if assigned.Ensure bills are accurate and properly closed.Report any billing or payment discrepancies immediately to the manager.Inventory & Outlet SupportAssist in maintaining adequate stocks of service items such as cups, spoons, tissues, packaging materials and other consumables.Inform the manager about shortages, damaged items or wastage.Follow proper procedures for handling and storing outlet materials.Support opening and closing activities of the outlet.3. Customer Experience StandardsThe Waiter/Steward is expected to:Maintain a pleasant, positive and professional attitude.Use polite and respectful language with every customer.Maintain personal grooming and a neat uniform.Respond quickly to customer needs.Maintain product and service quality standards.Create a welcoming experience that encourages repeat customers.4. Personal Grooming & HygieneClean and well-maintained uniform at all times.Clean hair and nails and appropriate personal grooming.Regular hand washing and sanitisation.No strong perfumes or inappropriate accessories while on duty.Follow all food-handling and hygiene requirements.5. Skills & CompetenciesGood communication and interpersonal skills.Customer-friendly attitude.Ability to work effectively in a fast-paced environment.Basic understanding of food service and hygiene.Ability to work as part of a team.Good listening and order-taking skills.Punctual, reliable and disciplined.Willingness to learn and take responsibility.6. Qualifications & ExperienceMinimum: 10th / 12th standard preferred.Previous experience in a restaurant, caf, QSR or food-service outlet is an advantage.Freshers with a positive attitude and willingness to learn may apply.Basic spoken English and/or Kannada/Hindi is preferred.7. Working ConditionsFull-time role.Shift-based working schedule.Willingness to work weekends and public holidays as per the outlet roster.Ability to stand and move for extended periods.Ability to work during busy periods and handle customer rush professionally.8. Key Performance Indicators (KPIs)Performance will be assessed based on:Customer satisfaction and service quality.Accuracy of orders.Speed and efficiency of service.Cleanliness and hygiene standards.Attendance and punctuality.Teamwork and communication.Compliance with outlet SOPs.Proper handling of food, equipment and outlet resources.Positive customer feedback and reduction of service complaints.9. What We Are Looking ForWe are looking for a friendly, energetic and customer-focused individual who enjoys working with people and can contribute to a positive team environment.The ideal candidate should be willing to learn, maintain high standards of hygiene and service, and represent the Frozen Bottle brand professionally at the Sarjapur Circle outlet.Salary: As per experience and outlet normsLocation: Frozen Bottle - Sarjapur Circle, BengaluruJoining: Immediate / As per requirement

JOB DESCRIPTION - PROJECT MANAGERPosition: Project ManagerDepartment: Projects / ConstructionLocation: BangaloreExperience: 8-15 YearsQualification: B.E./B.Tech in Civil EngineeringKey ResponsibilitiesPlan, manage, and execute construction projects from start to completion.Monitor project progress, quality, cost, and timelines.Coordinate with clients, consultants, architects, contractors, and vendors.Supervise site execution and ensure work is carried out as per approved drawings and specifications.Manage project resources, manpower, materials, and equipment effectively.Review project schedules and ensure timely completion of milestones.Coordinate with QS, QA/QC, Design, Procurement, and Accounts teams.Identify project risks, resolve site issues, and implement corrective actions.Ensure compliance with safety standards and statutory requirements.Review BOQs, estimates, measurements, billing, and project costs.Conduct regular site meetings and prepare project progress reports.Maintain proper project documentation and records.Ensure successful handover of the project within the approved budget and schedule.Required SkillsStrong leadership and project management skills.Good knowledge of construction methods, drawings, BOQ, and project planning.Strong coordination and communication skills.Ability to manage multiple teams and contractors.Good problem-solving and decision-making abilities.Proficiency in MS Project/Primavera, MS Excel, and AutoCAD is preferred.Preferred CandidateA result-oriented professional with strong experience in managing construction projects, site teams, contractors, schedules, quality, and project costs.

As a Sales & Service Executive, you will play a crucial role in driving business growth at an automobile service center located in Hoskote, Bangalore. This full-time position requires a motivated individual with 4 to 6 years of marketing experience who is eager to expand business avenues.Key responsibilities include identifying new marketing opportunities and increasing customer engagement to boost sales. You will be expected to build and maintain strong relationships with clients while providing top-notch service. Regular field visits will be essential, so having a valid driving license is mandatory. Your duties will also involve working directly with service operations to ensure customer satisfaction and efficient service delivery.The ideal candidate should possess excellent communication and interpersonal skills, allowing you to connect effectively with customers and colleagues alike. A proactive attitude and the ability to work independently will be vital for success in this role. Furthermore, familiarity with the automobile industry will be advantageous.This position is office-based, and you will need to handle a laptop and mobile device as part of your day-to-day tasks. Working hours are standard, with a schedule that aligns with the operating hours of the service center. A commitment to professionalism and a strong work ethic are expected to contribute positively to the companys success.

International Voice Customer SupportQualification: PUC (+2) or any DegreeExperience: Min. 6 months in any international Voice process (No Freshers)Language: Fluent in EnglishAssessment: Versant test min 6Work Mode: Work from OfficeShifts: 24/7 Rotational 5 Days Working Rotational Week OffPerks: Two-way cab facility + 4,000 Quarterly BonusCTC: Up to 28,000/month (experienced) Take Home: Up to 23,000Quarterly Bonus :4,000/-

We are looking for a dedicated Customer Support Specialist to join our team in TC Palya Road, Bangalore. The ideal candidate will have experience in providing excellent customer service and will be responsible for ensuring customer satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and address any inquiries or issues they might have.2. Problem Resolution: Identify problems faced by customers and provide effective solutions in a timely manner. This may involve coordinating with other departments.3. Order Management: Assist customers in placing orders, tracking shipments, and answering questions related to products or services.4. Feedback Handling: Gather customer feedback and report it to the management to help improve products and services.5. Documentation: Maintain accurate records of customer interactions and transactions to ensure complete follow-up and issue resolution.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to work well with others in a team environment. Attention to detail and a customer-oriented mindset are essential. Candidates should be proficient in basic computer skills and have the ability to learn new software quickly. We require a female candidate with 1 to 7 years of experience in customer support or service. A minimum educational qualification of 12th grade is necessary. Candidates must be willing to work from the office in a full-time capacity.

Job Title: Sales ExecutiveJob Description:We are looking for a dynamic and motivated Sales Executive to join our team for Onboardingdelivery partners with Swiggy. The candidate will be responsible for identifying, engaging,and Onboarding delivery partners to ensure smooth operations and service excellence.Eligibility:1. Minimum qualification: 12th pass or above2. 3. 4. Good communication and interpersonal skillsAbility to work in a fast - Paced environment and meet targetsFamiliarity with the Delivery Logistics domain is a plus