Customer Care Job Vacancies in Bangalore

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

We are looking for a Customer Care Representative to join our team in Bangalore, India. This full-time position is ideal for freshers who have completed their 10th grade. The role requires individuals who are eager to help customers and resolve their inquiries.Key responsibilities include answering customer queries efficiently via phone or chat, providing accurate information about products and services, and assisting in problem resolution. Representatives will document customer interactions in our systems to maintain clear records and follow up on outstanding issues when necessary.Successful candidates should have strong communication skills, both verbal and written, and must be adept at multitasking in a fast-paced environment. A positive attitude and commitment to customer satisfaction are essential. Additionally, proficiency in basic computer operations will be valuable as you will be using our customer support software to assist customers effectively.This position involves working during the day shift and provides the flexibility of working from home. All necessary equipment, such as a laptop, will be provided. Candidates should be prepared to manage their own mobile device for communication. We invite applicants who are ready to contribute positively to our customer support team and help enhance the overall customer experience. If you have a passion for customer service and meet the educational requirements, we encourage you to apply.

We are looking for a Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suitable for individuals with 0 to 3 years of experience and at least a 12th-grade education.nnIn this role, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your primary goal will be to provide excellent customer service, ensuring a positive experience for each client.nnKey responsibilities include:nn- Customer Support: Address customer inquiries via phone, email, or chat. You will listen to their needs, provide relevant information, and assist in resolving any issues.n n- Issue Resolution: Identify and troubleshoot customer problems. You will work diligently to provide solutions or escalate issues to the appropriate team members when needed.nn- Product Knowledge: Learn about our products and services to effectively assist customers. You will need to stay updated on the latest offerings and changes within the company.nn- Feedback Collection: Gather customer feedback and suggestions. You will document this information and share it with the relevant departments to help improve our services.nnTo excel in this role, you should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to work in a team. Being attentive to details and having good problem-solving abilities will also help you succeed.

IMMEDIATE HIRING - CUSTOMER SUPPORT EXECUTIVE Location: Bengaluru Work Mode: Work From Office Salary: 24,000 - 32,000 per month Qualification: Graduate in any discipline Experience: Freshers & Experienced candidates can apply Joining: Immediate Joiners OnlyAbout the Role:We are hiring Customer Support Executives for an online retail and e-commerce busineses solution Key Responsibilities: Handle customer queries through calls, chats & emails Resolve issues related to orders, delivery, returns, refunds & payments Update customer interactions accurately in CRM/ticketing systems Coordinate with internal teams for quick resolution Maintain quality, productivity & customer satisfaction standardsRequirements: Excellent English & Hindi communication Strong customer service & problem-solving skills Good typing speed (30 WPM+ preferred) Basic knowledge of CRM, MS Excel, email & chat platforms Ability to multitask in a fast-paced environment Freshers with excellent communication skills are welcome. Only immediate joiners should apply.Connect now6291816768starlingplacement.com

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

Explain loan products, eligibility criteria, repayment schedules and applicable terms to customers.Identify potential customers and support customer acquisition.Collect and verify customer documents as per company KYC and internal requirements.Assist customers with loan application and documentation processes.Coordinate with Credit, Operations and Branch teams for loan processing and disbursement.Conduct customer visits and preliminary verification as required.Maintain regular communication with existing customers and provide post-loan service.Follow up with customers regarding EMI payments and overdue accounts.Support collection and recovery activities as per company policies and fair-practice guidelines.Maintain accurate customer records, daily activity reports and MIS.Develop relationships with customers and generate repeat business/referrals.Achieve assigned business, sales and collection targets.Ensure compliance with company policies, KYC requirements and operational procedures.

International Voice Customer SupportQualification: PUC (+2) or any DegreeExperience: Min. 6 months in any international Voice process (No Freshers)Language: Fluent in EnglishAssessment: Versant test min 6Work Mode: Work from OfficeShifts: 24/7 Rotational 5 Days Working Rotational Week OffPerks: Two-way cab facility + 4,000 Quarterly BonusCTC: Up to 28,000/month (experienced) Take Home: Up to 23,000Quarterly Bonus :4,000/-

We are looking for a dedicated Customer Support Specialist to join our team in TC Palya Road, Bangalore. The ideal candidate will have experience in providing excellent customer service and will be responsible for ensuring customer satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and address any inquiries or issues they might have.2. Problem Resolution: Identify problems faced by customers and provide effective solutions in a timely manner. This may involve coordinating with other departments.3. Order Management: Assist customers in placing orders, tracking shipments, and answering questions related to products or services.4. Feedback Handling: Gather customer feedback and report it to the management to help improve products and services.5. Documentation: Maintain accurate records of customer interactions and transactions to ensure complete follow-up and issue resolution.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to work well with others in a team environment. Attention to detail and a customer-oriented mindset are essential. Candidates should be proficient in basic computer skills and have the ability to learn new software quickly. We require a female candidate with 1 to 7 years of experience in customer support or service. A minimum educational qualification of 12th grade is necessary. Candidates must be willing to work from the office in a full-time capacity.

Job Title: Sales ExecutiveJob Description:We are looking for a dynamic and motivated Sales Executive to join our team for Onboardingdelivery partners with Swiggy. The candidate will be responsible for identifying, engaging,and Onboarding delivery partners to ensure smooth operations and service excellence.Eligibility:1. Minimum qualification: 12th pass or above2. 3. 4. Good communication and interpersonal skillsAbility to work in a fast - Paced environment and meet targetsFamiliarity with the Delivery Logistics domain is a plus

Position Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skill

We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Bangalore. This full-time role is open to candidates with 0 to 1 year of experience and requires a minimum of a 12th-grade education.As Ground Staff Air-Ticketing Cabin Crew, you will be responsible for assisting passengers with ticketing and check-in processes to ensure a smooth travel experience. You will handle customer inquiries, process ticket changes, and coordinate with other staff to manage boarding procedures effectively. Attention to detail is crucial as you will also manage luggage tags and boarding passes for travelers.Candidates must be proficient in communication and have a pleasant demeanor to interact with customers positively. Knowledge of air travel procedures and experience with ticketing systems or software is beneficial, although freshers are encouraged to apply and will receive training. This role requires you to work from the office in Bangalore, and your shift will be from 10 am to 6 pm. Applications are welcome from candidates in surrounding areas, including Hyderabad, Chennai, and Kochi. Successful candidates should possess strong organisational skills, the ability to work in a fast-paced environment, and maintain composure under pressure. You must be prepared to work on weekends and public holidays as required. Being an enthusiastic team player with a passion for customer service will help you succeed in this dynamic role.

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

Role Customer Care Executive. Education Qualification-Both Graduates and under graduates. Experience Details-Freshers,6 months/1 Year of Experience on paper as CCE/CSE. Languages Known- Excellent English with Hindi. (V5) Rounds of Interview--- Initial Screening/ Ops round Interview Mode-(Walkin Interview Only) Notice Period: Immediate Joiners Salary Offered-V4/V5(Fresher 22863 CTC & 17300 Take home), (Exp-25900 CTC & 20600 Take home) Nature of Work-WFO(Mandatory) Days of Work - 6 days working with 1 day rotational week-off Cab transport - No cab facilities Location of Interview--- BTM SS Plaza New Location Shift type-Day Rotational Shift (For Female from 10:00 AM to 8:00 PM any 9 hours of work, For male 10:00 AM to 10:00 PM any 9 hours of work) Work Location---BTM SS Plaza New Location

As a Digital Marketing Associate, you will play a vital role in expanding our online presence and driving business growth. You will be responsible for various digital marketing tasks, working collaboratively with the marketing team.Key Responsibilities:- Manage Social Media Accounts: Create engaging content and schedule posts across various platforms to build brand awareness and engage with our audience.- Search Engine Optimization (SEO): Conduct keyword research and implement best practices to improve our website's visibility on search engines.- Content Creation: Develop high-quality, informative, and appealing digital content including blog posts, articles, and newsletters to attract and retain customers.- Email Marketing: Design and execute email marketing campaigns to nurture leads and keep our audience informed about products and services.- Analytics Tracking: Monitor and analyze website traffic and user behavior using tools like Google Analytics to measure the effectiveness of campaigns and strategies.- Collaboration: Work closely with sales and product teams to align marketing efforts with business objectives and promote new offerings.Required skills and expectations include:- A minimum of 1 to 3 years of relevant experience in digital marketing.- Proficiency in using digital marketing tools and platforms.- Strong understanding of SEO, social media, and email marketing techniques.- Excellent writing and communication skills.- Ability to work independently and manage time effectively in a work-from-home environment.- A bachelor's degree or advanced diploma in a relevant field such as B.C.A, B.B.A, B.Com, B.Sc, or B.E.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.