Customer Care Job Vacancies in Bangalore

We are looking for a dedicated Customer Support Specialist to join our team in TC Palya Road, Bangalore. The ideal candidate will have experience in providing excellent customer service and will be responsible for ensuring customer satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and address any inquiries or issues they might have.2. Problem Resolution: Identify problems faced by customers and provide effective solutions in a timely manner. This may involve coordinating with other departments.3. Order Management: Assist customers in placing orders, tracking shipments, and answering questions related to products or services.4. Feedback Handling: Gather customer feedback and report it to the management to help improve products and services.5. Documentation: Maintain accurate records of customer interactions and transactions to ensure complete follow-up and issue resolution.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to work well with others in a team environment. Attention to detail and a customer-oriented mindset are essential. Candidates should be proficient in basic computer skills and have the ability to learn new software quickly. We require a female candidate with 1 to 7 years of experience in customer support or service. A minimum educational qualification of 12th grade is necessary. Candidates must be willing to work from the office in a full-time capacity.

GridHEX Entertainment LLP.Koramangala, 5th Block Location Link: https://maps.app.goo.gl/orWErS1LtCwGxHG5ANew BEL RoadLocation: https://maps.app.goo.gl/dtTKMWkcDE2xBiPE7Kalyan NagarLocation: https://maps.app.goo.gl/ThPnXUTNTRC4vswr5Position Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skillPosition Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skill

We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Bangalore. This full-time role is open to candidates with 0 to 1 year of experience and requires a minimum of a 12th-grade education.As Ground Staff Air-Ticketing Cabin Crew, you will be responsible for assisting passengers with ticketing and check-in processes to ensure a smooth travel experience. You will handle customer inquiries, process ticket changes, and coordinate with other staff to manage boarding procedures effectively. Attention to detail is crucial as you will also manage luggage tags and boarding passes for travelers.Candidates must be proficient in communication and have a pleasant demeanor to interact with customers positively. Knowledge of air travel procedures and experience with ticketing systems or software is beneficial, although freshers are encouraged to apply and will receive training. This role requires you to work from the office in Bangalore, and your shift will be from 10 am to 6 pm. Applications are welcome from candidates in surrounding areas, including Hyderabad, Chennai, and Kochi. Successful candidates should possess strong organisational skills, the ability to work in a fast-paced environment, and maintain composure under pressure. You must be prepared to work on weekends and public holidays as required. Being an enthusiastic team player with a passion for customer service will help you succeed in this dynamic role.

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

Role Customer Care Executive. Education Qualification-Both Graduates and under graduates. Experience Details-Freshers,6 months/1 Year of Experience on paper as CCE/CSE. Languages Known- Excellent English with Hindi. (V5) Rounds of Interview--- Initial Screening/ Ops round Interview Mode-(Walkin Interview Only) Notice Period: Immediate Joiners Salary Offered-V4/V5(Fresher 22863 CTC & 17300 Take home), (Exp-25900 CTC & 20600 Take home) Nature of Work-WFO(Mandatory) Days of Work - 6 days working with 1 day rotational week-off Cab transport - No cab facilities Location of Interview--- BTM SS Plaza New Location Shift type-Day Rotational Shift (For Female from 10:00 AM to 8:00 PM any 9 hours of work, For male 10:00 AM to 10:00 PM any 9 hours of work) Work Location---BTM SS Plaza New Location

As a Digital Marketing Associate, you will play a vital role in expanding our online presence and driving business growth. You will be responsible for various digital marketing tasks, working collaboratively with the marketing team.Key Responsibilities:- Manage Social Media Accounts: Create engaging content and schedule posts across various platforms to build brand awareness and engage with our audience.- Search Engine Optimization (SEO): Conduct keyword research and implement best practices to improve our website's visibility on search engines.- Content Creation: Develop high-quality, informative, and appealing digital content including blog posts, articles, and newsletters to attract and retain customers.- Email Marketing: Design and execute email marketing campaigns to nurture leads and keep our audience informed about products and services.- Analytics Tracking: Monitor and analyze website traffic and user behavior using tools like Google Analytics to measure the effectiveness of campaigns and strategies.- Collaboration: Work closely with sales and product teams to align marketing efforts with business objectives and promote new offerings.Required skills and expectations include:- A minimum of 1 to 3 years of relevant experience in digital marketing.- Proficiency in using digital marketing tools and platforms.- Strong understanding of SEO, social media, and email marketing techniques.- Excellent writing and communication skills.- Ability to work independently and manage time effectively in a work-from-home environment.- A bachelor's degree or advanced diploma in a relevant field such as B.C.A, B.B.A, B.Com, B.Sc, or B.E.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

Bharadwaj Ventures Pvt. Ltd. - Hiring ITI FitterPosition: ITI FitterJob DescriptionRepair and service fitness equipment.Install fitness equipment at customer sites.Diagnose equipment issues and perform maintenance.Travel to customer locations as required.Candidate RequirementsITI qualification in Fitter trade.Basic technical and mechanical knowledge.Must own a two-wheeler.Must have a valid driving licence.Willingness to travel for field-service assignments.Interested candidates can apply by sharing their resume and contact details.

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume or contact us on HR fathima 9071217789

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary goal is to ensure customer satisfaction and address any concerns or inquiries they may have.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls and messages from customers, providing accurate information and solutions to their questions and issues.- Resolve Customer Issues: Work diligently to troubleshoot and resolve customer problems, ensuring that they receive timely and appropriate solutions.- Maintain Customer Records: You will be responsible for documenting customer interactions and maintaining accurate records of all queries and resolutions to ensure seamless service.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and ensuring they have a positive experience.- Collaborate with Team Members: Work closely with other team members to share insights and solutions, ensuring a cohesive approach to customer care.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly and effectively to customers.- A customer-oriented mindset is necessary to prioritize the needs and satisfaction of customers.- Basic computer skills are needed for documenting interactions and managing records.- Ability to work in a team environment while also demonstrating self-motivation.- Freshers are welcome, making this an ideal opportunity for individuals seeking to start their careers in customer service.

# HVAC SERVICE HEAD Location: Bangalore Experience: 10+ Years Industry: HVAC / Engineering### Key Responsibilities Lead and manage HVAC service & maintenance operations. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage Service Engineers, Technicians & Site Teams. Plan and monitor AMC & preventive maintenance activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to safety and quality standards.### Candidate Profile Diploma / B.E. / B.Tech in Mechanical / HVAC / Refrigeration or related field. 10+ years of relevant experience in HVAC Service & Maintenance. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your updated CV + Current CTC + Expected CTC + Notice Period. If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.

We are seeking a motivated and organized Office Assistant to support our team from home. This role is ideal for candidates with a passion for administrative tasks and a willingness to contribute to a dynamic work environment.Key Responsibilities:- Daily Administrative Tasks: Perform various tasks including managing emails, screening calls, and maintaining organized records to ensure smooth office operations.- Documentation and Filing: Assist in preparing, organizing, and filing documents both digitally and physically to keep information easily accessible and up to date.- Communication Support: Act as a point of contact for communication with clients and team members, ensuring timely responses and professional interactions.- Supply Management: Monitor and manage office supplies, placing orders as necessary to ensure that the team has the materials they need to work effectively.- Scheduling Meetings: Help coordinate and set up meetings, maintaining calendars, and sending reminders to ensure everyone is informed and prepared.Required Skills and Expectations:The ideal candidate should have strong organizational skills and the ability to multitask effectively. Familiarity with basic office software such as Microsoft Office or Google Workspace is essential. Good communication skills, both verbal and written, are important for facilitating interactions with clients and team members. Candidates should be detail-oriented and reliable, with a proactive attitude towards problem-solving. This role is open to females who have completed at least the 10th grade and have 0 to 5 years of relevant experience. A commitment to delivering quality work and maintaining confidentiality is expected.

There are 45 to 50 vacancy. We are hiring for teleperformance Laptop is mandatory, and English and Hindi have to be fluent.Additional language is also accepted Bengali, marathi , malayalam, punjabi are also including with Hindi and English.

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. Handling Customer Queries: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. Building Relationships: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. Documentation and Reporting: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

# Tele Caller Executive - Urgent Hiring Job Location: Work from Office Openings: 100 Positions Hiring: Immediate Week Off: Rotational### Language Requirements* Tamil: 30 Positions* Kannada: 50 Positions* English communication required### Eligibility* Qualification: PUC / 12th Pass / Graduate* Experience: 0-4 Years* Age: 18-34 Years* Freshers & Experienced candidates can apply* Basic computer knowledge required* DRA Certified candidates preferred* Collections / Sales / Customer Support experience is an advantage### Responsibilities* Handle inbound & outbound customer calls* Resolve queries and provide information* Follow up for payments/services* Maintain call records and system data* Achieve calling and performance targets* Follow company calling & compliance guidelinesSalary:-13,000-17,000Key Skills: Good communication, convincing & customer-handling skills, active listening, target-oriented approach, and basic MS Office/system knowledge.Preferred: Prior BPO / Collections / Sales / Customer Support experience.

We are looking for a Gold Loan Officer in Bangalore. This entry-level position is ideal for candidates with minimal experience who are eager to learn about the gold loan industry.As a Gold Loan Officer, your main responsibilities include:- Customer Interaction: Engage with clients to understand their needs and provide information about gold loan products available.- Loan Processing: Collect required documents and assess the value of gold to process loan applications efficiently.- Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and encourage repeat business.- Compliance: Ensure all transactions adhere to legal and company policies to maintain integrity and trust in lending practices.The ideal candidate will possess strong communication skills, with a friendly and approachable demeanor to assist customers effectively. Attention to detail is crucial, as you will be handling valuable assets and ensuring accurate documentation. Basic arithmetic skills are necessary for calculating loan amounts based on gold valuation. A positive attitude and the ability to work both independently and as part of a team will contribute to your success in this role. Candidates should be willing to work full time from the office and be open to learning new skills in the finance industry. If you are motivated and eager to grow in a dynamic environment, we encourage you to apply.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategiesInterested Candidates can share there update resume on

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume on HR fathima 9071217789

We are looking for a dedicated Customer Care Executive to join our team in Krishnarajapuram. In this full-time position, you will play a crucial role in ensuring customer satisfaction and assisting clients with their inquiries.Key Responsibilities:- Handle Customer Inquiries: Respond to customer queries through various communication channels, ensuring timely and accurate information is provided.- Provide Support: Assist customers with issues related to products or services, guiding them toward effective solutions and maintaining a positive experience.- Maintain Records: Document all customer interactions accurately in the system, helping the team stay updated and ensuring follow-ups are handled properly.- Promote Services: Share information about additional services or promotions that may benefit the customer, enhancing overall satisfaction and loyalty.- Collaborate with Teams: Work closely with other departments to resolve complex issues, ensuring a seamless experience for the customer.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, and a friendly, approachable demeanor. A problem-solving mindset is essential, as you will need to think quickly and effectively address customer concerns. Basic computer skills are a must, as you will be using various software to manage inquiries and document interactions. A genuine interest in helping others and a willingness to learn are important, since experience isn't required. We seek individuals who are eager to grow in a customer-focused environment and adapt to the ever-evolving needs of our clients.

Job Title: Banking Process ExecutiveCompany: TeleperformanceJob Location: Hebbal Kempapura, Bengaluru - 560024Job OverviewWe are hiring Banking Process Executives for a leading MNC. Freshers and experienced candidates are welcome to apply. This is a full-time, work-from-office opportunity in the banking customer service process.Eligibility- 12th Pass or Graduate- Freshers & Experienced candidates can apply- Good communication skills in English and any one regional language:- Tamil- Telugu- Kannada- MalayalamJob Details- Banking Customer Service Process- Full-Time Work From Office- 6 Days Working- 1 Rotational Week OffSalary & Benefits- CTC: 17,000 - 20,000- Take Home: Up to 16,000 (for 20,000 CTC)- Career Growth OpportunitiesLocation: Hebbal Kempapura, Bengaluru - 560024Apply now!