Customer Care Job Vacancies in Pune

We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.

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Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com

We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.

Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff

As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.

We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.

We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.

Need Helper + Personal Assistant Work in retail shop and office Cleaning Product assambly Billing Counter sale Delivery Product handling Customer service Need polite nature Friendly Good communication skills

Need Urgently. Position - Sales Coordinator Exp- 1 yr to 3 yrs Salary - 12 K to 14 K Per Month Location - Narhe Responsibilities - 1. Giving Product information to clients on Calls. 2. Back Office Work, Data & Record maintenance.3. Invoice Preparation, File maintenance. 4. Knowledge of Ms Word / Excel proficiencyImmediate joining Interested candidates please apply immediately

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

We are looking for a qualified female pharmacist to join our team in Pune. As a full-time pharmacist, you will play a crucial role in patient care by managing medications and ensuring their safe use. This position is open to freshers who hold a diploma in pharmacy.**Key Responsibilities:**- **Dispensing Medications**: You will prepare and provide medications prescribed by doctors, ensuring that each prescription is accurate and appropriate for the patient. - **Patient Consultation**: You will interact with patients to offer advice on the safe use of medications, addressing any questions or concerns they may have.- **Maintaining Records**: You must keep accurate records of prescriptions, medications dispensed, and inventory, which is essential for tracking patient safety and medication effectiveness.- **Collaboration with Healthcare Team**: You will work closely with doctors, nurses, and other healthcare professionals to provide optimal patient care and medication management.- **Managing Inventory**: You will be responsible for monitoring and ordering stock to ensure that the pharmacy is well-supplied with medications and materials.**Required Skills and Expectations:**- Strong communication skills are essential to effectively interact with patients and healthcare providers.- Ability to pay attention to detail to ensure the accuracy of prescriptions and patient information.- A good understanding of pharmacology and medication management, which can be gained through diploma-level education.- Willingness to learn and adapt in a fast-paced healthcare environment.- A strong commitment to patient safety and ethical practices in pharmacy.

Join our team as a Restaurant Captain in Pune, India, where you will play an essential role in delivering excellent dining experiences to our guests. We are looking for a passionate individual, whether fresh out of school or with some experience, to lead our service team.Your main responsibilities will include welcoming guests and guiding them to their tables with a warm smile. You will ensure that the dining area is clean and well-organized, maintaining a pleasant atmosphere. You will also oversee the service team, providing direction and support to ensure that all orders are taken accurately and in a timely manner. Engaging with guests to understand their needs and preferences will be key, allowing you to offer personalized recommendations from our menu.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to connect with both guests and coworkers effectively. You should have a keen attention to detail and an ability to multitask in a fast-paced environment. Being a team player is essential, as you will work closely with kitchen staff and other team members to ensure smooth service. Flexibility in working hours is also important, including weekends and holidays. If you are eager to learn and grow in the restaurant industry, we encourage you to apply and become a part of our dynamic team!

We are looking for a Shop Helper to support daily operations in our store located in Sadashiv Peth, Pune. This full-time position is open to males with experience ranging from 0 to 5 years, and a minimum education of 10th Pass.Key Responsibilities:1. **Stock Management**: Assist in organizing and maintaining stock levels within the store. This includes receiving, unpacking, and arranging merchandise on shelves.2. **Customer Assistance**: Greet customers and help them locate products. Providing friendly service is essential to enhance the shopping experience.3. **Cleaning and Maintenance**: Keep the store clean and tidy. Regularly clean shelves and display areas to ensure a welcoming environment for customers.4. **Inventory Support**: Help with periodic inventory checks and update stock records. This ensures that the store has the right products available for customers.5. **Cashier Support**: Provide assistance at the cash register when needed, including bagging items and processing payments.Required Skills and Expectations:Candidates should have a positive attitude and strong teamwork skills. Basic math skills for handling transactions are necessary. The ability to communicate clearly and effectively with customers and coworkers is crucial. Attention to detail and the ability to follow instructions are important for maintaining store organization. Punctuality and reliability are expected, as this role requires commitment to regular working hours.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement

Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher

- Counseling prospective students and guiding them about the courses offered.- Counseling through Data Calling, chat, e-mail and prospective students walk in.- Advise students on admission procedures.- Converting leads into admissions.- Calling on given leadsRole: Counselor/Tele callerDesired Candidate Profile- Candidates with excellent communication skills .- Candidate must be comfortable handling telephonic calls /counseling.- Freshers with good communication skills & positive attitude.- Immediate joiners required.Education: Any Graduate - Any Specialization

Vacancy for Shop HelperLocation - Wakad