348

Customer Care Executive Job Vacancies in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Relationship Outbound Calling Customer Service Customer Support Customer Communication Customer Care Cold Calling Customer Handling
Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills
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Customer Care Executive Fresher

Himgiri Hire Purchase Ltd.

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Dapodi Pune
Customer Relationship Customer Service Customer Communication Customer Management
We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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Customer Care Executive - Full Time

Ienergizer IT Services Pvt Ltd

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Pune
Customer Care Outbound Calling Customer Service Customer Handling Cold Calling Call Center International BPO Good Communication Skills Outbound Calls Inbound Calls
As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.
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Hiring Telecalling Executive For Pune

Prolegion Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Pune
Customer Care Tele Caller Telecommunication Convincing Power Customer Focus Negotiation Skills Telesales
Job Title: Telecalling Executive Location: PuneExperience Required : 6 months - 1 yearJob Summary: We are looking for a motivated Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, and assisting customers with product/service information.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
We
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Computer Operator Ticketing Executive Passport Checking Offline Data Entry Back Office Assistant Man Management Human Resource Ticket Checking Staff Air Hostess Customer Service
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff
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Jobs by Popular Location

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Customer Service Proficiency in English BPO
As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Baner Pune
Customer Support Customer Relationship Telephone Handling Good Communication Skills
We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.
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  • 0 - 6 yrs
  • Pune
FNB Executive Room Service Customer Care Problem Solving Good Communication Skills
Join our team as a Restaurant Captain in Pune, India, where you will play an essential role in delivering excellent dining experiences to our guests. We are looking for a passionate individual, whether fresh out of school or with some experience, to lead our service team.Your main responsibilities will include welcoming guests and guiding them to their tables with a warm smile. You will ensure that the dining area is clean and well-organized, maintaining a pleasant atmosphere. You will also oversee the service team, providing direction and support to ensure that all orders are taken accurately and in a timely manner. Engaging with guests to understand their needs and preferences will be key, allowing you to offer personalized recommendations from our menu.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to connect with both guests and coworkers effectively. You should have a keen attention to detail and an ability to multitask in a fast-paced environment. Being a team player is essential, as you will work closely with kitchen staff and other team members to ensure smooth service. Flexibility in working hours is also important, including weekends and holidays. If you are eager to learn and grow in the restaurant industry, we encourage you to apply and become a part of our dynamic team!
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients from the comfort of your own home in Chennai, India. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring customer satisfaction with our products or services. Additionally, you will need to maintain accurate records of customer interactions, provide feedback on customer concerns to the appropriate teams, and adhere to company policies and procedures. We are looking for female candidates who are 12th pass and have a passion for helping others. Strong communication skills, problem-solving abilities, patience, and a positive attitude are essential for this role. We expect you to be reliable, adaptable, and able to work independently in a fast-paced environment. If you are a team player who thrives in a customer-centric role, we want to hear from you.
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  • 1 - 7 yrs
  • Bhosari Pune
Back Office Processing Back End Processing Customer Care Coordination Skills MS Office Word Basic Computers Backend Process Backend Data Entry Computer Operations Tally ERP
Position: Sr. Executive Back Office (Female, married candidates only) Location: Bhosari Working Days: Monday to Saturday Joining: Immediate joiners preferredQualification: B.Com or any graduate with relevant experienceExperience: Minimum 3 years & aboveCTC: Up to 4 LPAKey Responsibilities:Office management & administrative coordinationSales support order processing, documentation & coordinationDispatch operations & follow-upsAttendance managementData management, MIS & reportingCustomer payment follow-upsCoordination with internal teams and vendorsRequirements:Proven experience in back-office operationsStrong coordination & communication skillsProficiency in MS Office (Excel, Word, etc.)
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  • 0 - 2 yrs
  • Pune
Customer Care Coordination Skills Back End Processing Typing Skills Back Office Processing Data Entry Computer Operations Basic Computer Skills
We firmly believe that a strong backbone is the true foundation of success. A back office executive is undoubtedly the backbone of the entire office. Being the go-to person for all administrative support within an organisation, a back office executive carries the company forward toward long-term success, by making day-to-day operations seamless. Were seeking a people person, who is a natural at problem-solving across different levels and verticals. The ideal back office executive must be a team player, who is quick on their feet to act, react and readapt to a constantly evolving office ecosystem. By bridging the gap between management and the front office team, the back office executive candidate must bring their A-game when it comes to verbal, written and interpersonal communication skills.errtments in everyday chores.Objectives of this roleProvide constant administrative and managerial support to the employees within the scope of the back office executive roleProcess customer orders through backend executive work in a time-efficient and accurate mannerBridge the gap between the management and the front-office executivesAssist in day-to-day operations to make the workflow smooth and seamlessSupport and assist the sales teamsResponsibilitiesCoordinate and monitor all day-to-day activities in the office Record all the office data and maintain the databases and documentation of the sameDeal with customer complaints and bring them to the attention of the stakeholders if requiredManage office equipment and supplies Work on activities such as performing market research and processing this research data as a backend executive Schedule appointments, organise staff meetings and update calendars based on the sameAssist with inventory control and keep track of the stockpile and suppliesRequired skills and qualificationsProficiency in MS Office suite, which includes Word, Excel and PowerPoint Solid organisational skills, with the ability to multi-task and work under tight deadlinesPrior experience working as a back office executive, or any backend executive jobUnderstanding of administrative processes, and customer service Preferred skills and qualificationsBachelors degree in business administration or any related field Knowledge of data entry Strong communication and interpersonal skills
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Hiring Freshers || Sales Executive

Zenvora Contact Solutions

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Customer Service Proficiency in English BPO Telemarketing Active Listening International BPO
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Hiring For Back Office Executive Fresher

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Pimpri Chinchwad Pune
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations
This role involves providing administrative and clerical support to the back office team. Responsibilities include data entry, managing paperwork, processing invoices, assisting with daily office tasks, and coordinating with other departments.The ideal candidate should have a graduate degree with 0-2 years of experience in a similar role. They should possess excellent organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Proficiency in MS Office and strong communication skills are also required.The back office assistant will be expected to handle multiple tasks simultaneously, prioritize workload effectively, and collaborate with team members to achieve departmental goals. This position requires a proactive and self-motivated individual who can work independently and contribute to the overall success of the team.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Pune
Marathi Hindi BPO English Handling Customer Queries Computer Typing Basic Computers
Job DescriptionCustomer Care Executive (Hindi / English / Marathi Process)Company: Taurus BPO Services India LLPLocation: Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014Department: Insurance Process Voice SupportContact Person: HR Akid (Mention as Reference during Walk-in)About Taurus BPO:Taurus BPO Services India LLP is a rapidly growing business process outsourcing firm that specializes in insurance process management. We are committed to delivering exceptional customer service experiences through professional communication, empathy, and efficiency.Position Overview:We are hiring energetic and customer-focused Customer Care Executives for our Insurance Voice Process. The role involves interacting with customers via calls, resolving their queries, and ensuring a seamless service experience.Key Responsibilities:Handle inbound and outbound calls related to insurance products and services.Assist customers with policy information, renewals, payments, and claims.Update and manage customer records accurately in the internal systems.Provide professional and polite communication to ensure high customer satisfaction.Meet daily and monthly targets for quality, productivity, and call handling.Coordinate with internal departments to resolve customer issues promptly.Eligibility Criteria:Education: HSC / Undergraduate / Graduate (any stream)Experience: Fresher to 6 months (BPO or customer service preferred)Languages Required: English, Hindi, MarathiShift Timing: Day Shift (Office-based, Full-time)Skills Required:Excellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesBasic computer knowledge and typing skillsPositive attitude and willingness to learnSalary & Benefits:Salary Range: 12,000 17,000 per monthFixed Salary + Attractive Incentives (up to 45,000/month based on performance)Growth opportunities in the insurance process domainFriendly and supportive work cultureWalk-in Interview Details: Venue: Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014 Contact Person: HR Akid Note: Walk-in directly and mention HR Akid as a reference during the interview.Skills & RequirementsRequired SkillsExcellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesbasic computer knowledge and typing skillsPreferred SkillsPositive attitude and willingness to learnExperience0 - 1 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Good Communication Skills Customer Centric
Job Description: Customer Service ExecutiveExperience: 0-2 yearsLocation: PuneThe Customer Service Executive (Voice Process) is responsible for managing customer interactions over inbound or outbound calls. The role focuses on resolving queries, providing accurate information, and delivering a positive customer experience. The ideal candidate should be confident, articulate, and capable of handling high-volume calls while maintaining quality and professionalism.Key Responsibilities:Handle inbound/outbound customer calls with clarity and professionalism.Provide accurate information and resolve queries efficiently.Maintain call logs and update customer records.Meet targets for quality, CSAT, and AHT.Escalate complex issues when needed.Requirements:Good verbal communication skills.Strong listening and problem-solving abilities.Ability to work in rotational shifts.Experience in voice process is an added advantage..
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Ground Staff - Full Time - Freshers

DPSR Consultancy Solutions

Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Staff Baggage Service Executive Guest Relationship Executive Customer Support Airport Manager Airport Operation Cargo Staff
Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Ground Staff Ground Handling Staff Ground Staff Supervisor Airport Executive Customer Support Customer Care Representative Guest Relations Manager Front Desk Officer Lounge Executive Air Ticketing Staff Airport Manager Airport Staff
Airport Ground Staff are responsible for ensuring the smooth operation of airport and airline services for passengers and cargo. They work in various roles such as Ground Handling Staff, Ground Staff Supervisor, Airport Executive, Customer Support, Customer Care Representative, Guest Relations Manager, Front Desk Officer, Lounge Executive, Air Ticketing Staff, Airport Manager, and Airport Staff.Responsibilities:- Greeting passengers and providing them with information about flights, services, and airport facilities
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  • Fresher
  • Pune
Customer Relationship Customer Service International BPO Cold Calling Outbound Process Proficiency in English Active Listening BPO Telemarketing
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Urgent Requirement For Back Office Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Pune
Customer Care Computer Operations Walk in
Back Office Executive Responsibilities:Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails, and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.Assisting with inventory control.Organizing staff meetings and updating calendars.Processing company receipts, invoices, and bills.Assisting and supporting management.Back Office Executive Requirements:Bachelors degree in business administration or similar field.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.
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Customer Care Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Care Communication Skill Team Work Time Management Walk in
A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.The only aim is to ensure customer satisfaction by fulfilling their requirements.Should be confident in troubleshooting any such emerging queries and maintaining high standards.Develops a strong relationship with their customers and generates trust with an open and interactive communication.Acquire and validate information and providing it to the customers with full efficiency.Document or maintain records of each and every interaction with the customers for future evaluation.Setting up customer accounts and provide relevant information to them.Follow the procedure, guidelines provided and implement it while troubleshooting queries.Should be excellent with their communication skillsShould have the ability to interact with foreign clients.Should also have strong presentation skills.Strong analytical skills and be able to manage time effectively.Should be able to multi-task.This job strong demands for good interpersonal and problem-solving skills.Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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