188

Customer Care Executive Job Vacancies in Ahmedabad

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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Ahmedabad
Outbound Calling Customer Service Customer Handling Customer Relationship Customer Care Customer Support
Listen to customers' concerns, issues and questionsResolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answeringquestions andaddressing concerns as they arise Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Utilize pre-established scripts and guidelines to handle common inquiries andscenarios. Continuously enhance product knowledge and customer service skills through ongoingtraining. Excellent computer skills with good typing speed and toggling between windows. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificates Etc Maintaining daily MIS reportsQualifications: You have scored more than 60% in 10th, 12th, Graduation. Knowledge regarding PMAY ISS scheme. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificatesetc You are a confident person with a good command over English (Oral as well as written) You believe your basic aptitude is good3 You enjoy solving problems and taking on challenges and finding creative solutions to it. You don't get flustered easily. If you don't know the answer, you'll dig until you find it. You think on your feet. You like learning new things and learning quickly. And most importantly, you believe you want to make a difference in the lives of theinformal sector. If these are true to you, you'd be a good fit at SMHFC.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ahmedabad
Customer Relationship Customer Service
Hiring - Customer Support Executive TCI Express Company: TCI Express Ltd. Location: Gomtipur Ahmedabad CTC: upto 15,000 per month Timing: 9:30 AM - 6:00 PM Working Days: Monday to Saturday Experience: 0-2 yearsRole: Handle inbound & outbound customer calls Handle customer queries & complaints Track shipments and provide updates Coordinate with internal teams Maintain customer recordsRequirements: Good communication skills Basic computer knowledge Customer-handling skills 12th Pass / Graduate TCI Express: [www.tciexpress.in]Best Regards, Meena K Recruitment Consultant Right Select 84510 02383 [inforightselect@gmail.com] [www.linkedin.com/in/meenabhimani]
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  • 0 - 3 yrs
  • Ahmedabad
Customer Care Communication Consultant
We are looking for a dedicated Back Office Executive to join our team in Ahmedabad. This full-time position is ideal for individuals with 0 to 3 years of experience who have completed their 12th grade.nRequired Skills and Expectations:nnCandidates should have strong attention to detail, as accuracy is crucial in data management and documentation. Good organizational skills are essential for managing various tasks effectively. Effective communication skills are needed
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Computer Operator Ticketing Executive Customer Care Passport Checking Ticket Checking Staff Ground Management Man Management
As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.
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  • 3 yrs
  • 3.5 Lac/Yr
  • Motera Ahmedabad
CRM Real Estate Sales Leadeship Lead Generation Inbound Outbound Inside Sales Inbound Calling Outbound Calling Lead Conversion Sales Coordination MIS Reporting Sales Reporting MS Excel Customer Relationship Management Team Handling
We are looking for a Pre-Sales Executive - Team Leader to lead the pre-sales team, manage and qualify leads, ensure effective follow-ups, coordinate site visits with the sales team, and drive lead conversions. The ideal candidate should have 3-6 years of pre-sales/inside sales experience, team-handling experience, and strong Gujarati & Hindi communication skills.Key ResponsibilitiesLead, mentor & supervise the Pre-Sales Team.Allocate leads and monitor team performance.Handle inbound & outbound calls and qualify leads.Ensure proper follow-up and lead nurturing.Schedule site visits and coordinate with the Sales Team.Track lead conversion and team performance.Handle customer queries related to projects, pricing & availability.Prepare daily/weekly/monthly MIS reports.Analyze data to improve lead conversion.Track marketing campaign effectiveness.Requirements3-6 years of experience in Pre-Sales / Inside Sales (Real Estate preferred)Team handling experience is mandatoryGujarati & Hindi - Speaking, Reading & Writing mandatoryStrong communication & interpersonal skillsGood knowledge of CRM tools & MS ExcelStrong leadership and problem-solving skillsBachelor's degree in Business Administration, Marketing, or related field
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Ahmedabad
CRM Clinet Handling Customer Relationship
We are looking for a detail-oriented CRM Executive to join our team in Ahmedabad. This is an excellent opportunity for fresh graduates or those with up to one year of experience who are eager to start their careers in customer relationship management.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels, addressing their inquiries and providing support to enhance satisfaction.nn2. Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and current.nn3. Reporting: Assist in generating reports related to customer engagement and feedback, helping to identify trends and areas for improvement.nn4. Collaboration: Work closely with other team members to share insights and improve overall customer experiences, contributing to a cohesive work environment.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to connect with customers effectively. Attention to detail is crucial, as you will be managing customer data and reports. A proactive attitude toward problem-solving and the willingness to learn about CRM systems and tools is essential. Basic computer skills and familiarity with Microsoft Office are required. We seek a motivated and organized individual who can manage their time effectively while working in a fast-paced environment. This position is specifically open to female candidates, reflecting our commitment to gender diversity in the workplace.
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  • 1 - 2 yrs
  • Ahmedabad
Customer Service Interpersonal Skills Administrative Skills Written Communication Presentable Telephone Handling Coordination Skills Front Desk Basic Computer Skills
About the role:Soni & Soni Associates & Attorneys is an IP law firm based in Ahmedabad, looking for a front-office executive who can also handle client coordination.Responsibilities:Manage front desk operations
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Ahmedabad
Outbound Calling Lead Generation Direct Sales Problem Solving Cold Calling Negotiation Skills Inside Sales Client Management Customer Communication Pressure Handling Sales
Make outbound calls to prospective and existing clients.Handle inbound enquiries and convert leads into business opportunities.Explain the company's services clearly to potential clients.Understand customer requirements and provide appropriate product information.Follow up regularly with prospects through calls, WhatsApp, email and other communication channels.Build and maintain strong relationships with clients.
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Jobs by Popular Location

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Ahmedabad
Coordination Skills MS Office Word Basic Computer Skills Customer Care Communication
We are seeking a dedicated Back Office Executive to support our day-to-day operational activities in our Ahmedabad office. This full-time position is suitable for females with 0 to 3 years of experience. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks efficiently.Key Responsibilities:- Data Entry: Accurately enter and maintain company data in databases and systems, ensuring information is up to date and easily accessible.- Document Management: Organize and manage important documents, both physical and digital, to ensure they can be quickly retrieved when needed.- Administrative Support: Assist other departments with administrative tasks, including preparing reports and handling correspondence, contributing to a smooth workflow.- Customer Communication: Respond to internal and external inquiries through email and phone, providing excellent service and support to clients or team members.- Inventory Monitoring: Keep track of office supplies and inventory levels, ensuring that necessary materials are ordered in a timely manner to avoid shortages.Required Skills and Expectations:The candidate should possess strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good verbal and written communication skills will help in effectively interacting with colleagues and clients. A basic understanding of office management procedures is advantageous. The candidate should have a proactive attitude and be able to work independently and as part of a team in a fast-paced environment.
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  • Fresher
  • Ahmedabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management
We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. Provide Product Information: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. Resolve Issues: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. Maintain Records: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. Collaborate with Teams: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Finance & Accounts Executive Business Finance Human Resource Executive Accounts Executive Ground Staff Airport Operation Back Office Executive Air Ticketing Executive Passport Checking Staff Customer Support Passengers Handling
We are looking for a dedicated Finance & Account Executive to join our team in Ahmedabad. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum educational qualification of 12th pass. You will play a crucial role in maintaining financial records and ensuring smooth financial operations.Key Responsibilities:- Manage Financial Records: You will be responsible for tracking all financial transactions, ensuring that records are accurate and up-to-date.- Prepare Financial Statements: Generate monthly and yearly financial reports to provide insights into the company's financial performance.- Assist in Budgeting: Collaborate with the finance team to prepare and monitor budgets, helping to allocate resources effectively.- Reconcile Accounts: Regularly reconcile bank statements and accounts payable/receivable to maintain financial accuracy and resolve discrepancies.- Support Audits: Assist in internal and external audits by providing necessary documentation and information when required.Required Skills and Expectations:- Attention to Detail: You should have a keen eye for detail to ensure accuracy in financial reporting and compliance.- Basic Accounting Knowledge: Familiarity with financial principles and basic accounting practices is essential.- Proficient in MS Office: Strong skills in Excel, Word, and other MS Office applications will be important for data management and reporting.- Communication Skills: Good verbal and written communication skills are necessary for effective teamwork and reporting.- Team Player: You should be willing to work collaboratively with other team members and departments to achieve common goals.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Customer Relationship International BPO Customer Service International Process Cbse Fluent English Communication Skills Business English BPO Proficiency in English
We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. Customer Interaction: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. Problem-Solving: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. Collaboration: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. Feedback Implementation: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess excellent verbal and written communication skills in English. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Sales Creative Lead Market Analysis CRM Client Coordinator Travel Operations Travel Sales Customer Care Booking Team Coordinator Microsoft Excel Microsoft Word Conversion Technician
Key responsibilities:1.Key Responsibilities:Handle customer inquiries and convert leads into bookings.Explain travel packages, tour plans, hotel bookings, and other travel services to customers.Follow up with potential clients and maintain strong customer relationships.Coordinate with the operations team for smooth tour execution.Achieve monthly sales targets and provide excellent customer support.
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  • Fresher
  • 2.0 Lac/Yr
  • Ahmedabad
Customer Care
As a Customer Service Executive based in Ahmedabad, you will play a key role in ensuring customer satisfaction by addressing their inquiries and needs. We are looking for freshers who are eager to learn and grow in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: You will handle phone calls, emails, and chat requests from customers, answering their questions and providing solutions promptly.- Assist with Product Information: Provide customers with detailed information about our products and services to help them make informed decisions.- Resolve Issues: Actively listen to customer concerns and work towards finding appropriate solutions, ensuring a positive experience.- Maintain Customer Records: Keep accurate records of customer interactions and transactions to maintain up-to-date information for future reference.- Gather Feedback: Collect and report customer feedback to help improve our services and products, ensuring we meet their needs effectively.Required Skills and Expectations:- Excellent Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing.- Problem-Solving Ability: A good Customer Service Executive should be able to think on their feet and provide solutions to customer problems quickly.- Empathy and Patience: Understanding customer needs and showing patience in stressful situations is essential for this role.- Team Player: Ability to work collaboratively with team members to achieve common goals while maintaining a positive workplace environment.- Willingness to Learn: As a fresher, a readiness to learn about our products and customer service processes is crucial for success in this position.
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Urgent Requirement For Sales Service Executive

Coppergate Placement Consultant

  • 2 - 3 yrs
  • 6.5 Lac/Yr
  • Ahmedabad
Sales Techniques Follow-up Problem Solving Negotiation Client Relationship Communication Skills Closing Sales Customer Service Technical Sales
We are looking for a motivated and skilled Sales Service Executive to join our team in Ahmedabad. This role involves assisting customers with their needs and driving sales through effective communication and service. The ideal candidate will have 2 to 3 years of experience in a sales or customer service role.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs, answer inquiries, and provide product information. Your friendly approach will help ensure a positive experience.2. Sales Support: Assist the sales team in generating leads and converting inquiries into sales. You will play a crucial role in boosting sales by identifying potential opportunities.3. Order Processing: Handle customer orders efficiently, ensuring all details are accurate and processed in a timely manner. Attention to detail is vital to maintain customer satisfaction.4. Problem Resolution: Address any customer complaints or issues promptly and professionally. Your ability to resolve problems will help maintain trust and loyalty.5. Reporting: Maintain records of customer interactions and sales data to support decision-making. Your organization skills will be key in keeping the team informed.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude. A graduate degree is required, along with relevant experience in sales or customer service. You should be self-motivated, detail-oriented, and comfortable working in an office environment. Proficiency in basic computer applications and a knack for teamwork will also contribute to your success in this role.
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Relationship Manager - Full Time

Rojgari Placements Pvt. Ltd

  • 2 - 8 yrs
  • Ahmedabad
Relationship Manager Relationship Officer Sales Insurance Insurance Sales Sales Executive Field Sales Mutual Funds Sales Loan Sales Financial Product Sales Sales Officer Customer Relationship Team Management Skills BFSI Negotiation Skills HNI Acquisition Customer Service Interpersonal Skills
We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872
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Customer Care Executive || Freshers & Experienced

Neuberg Supratech Reference Laboratories

  • 0 - 1 yrs
  • Bodakdev Ahmedabad
Customer Service Customer Care Customer Handling Call Center Customer Communication Cold Calling Outbound Calling Customer Relationship Customer Management Customer Support
Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Customer Care Basic Computers
As a Back Office Executive, you will be responsible for handling administrative tasks and ensuring smooth operations within the office environment. Your key responsibilities will include data entry, maintaining records, coordinating with other departments, and assisting with day-to-day office tasks. You should have a graduate degree and preferably 0-1 years of experience in a similar role. Strong attention to detail, good communication skills, and the ability to work well in a team are essential for this position. You will be expected to work from the office location in Ahmedabad, India, and perform all back-office duties efficiently and accurately.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Zundal Ahmedabad
Back Office Processing Back End Processing Coordination Skills Basic Computers Computer Operations Typing Skills Data Entry Customer Care MS Office Word Backend
Key Responsibilities:Manage and maintain records, documents, and files.Perform data entry and ensure accuracy in databases.Prepare reports, MIS, and spreadsheets as required.Coordinate with internal departments for smooth workflow.Handle email communication and follow-ups.Assist in billing, invoicing, and basic accounting tasks (if required).Ensure compliance with company policies and procedures.Required Skills:Good knowledge of MS Office (Excel, Word, Outlook).Strong organizational and multitasking skills.Good written and verbal communication skills.Attention to detail and accuracy.Ability to work independently and as part of a team.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Ahmedabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.
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