Customer Relationship Executive Job Vacancies in Haryana

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

Voltvera is looking for enthusiastic and result-oriented Field Sales Executives to join our growing team. The candidate will be responsible for promoting our products, connecting with potential customers, and driving sales through field visits.Key Responsibilities:. Visit potential customers and generate new sales opportunities.. Promote and sell water purifiers, AI fans, and LED TVs.. Build and maintain strong customer relationships.. Follow up with potential customers and convert leads into sales.. Achieve sales targets and contribute to business growth.Requirements:. Good communication and convincing skills.. Interest in sales, marketing, and customer interaction.. Ability to travel within the assigned area.. Freshers and experienced candidates are welcome.. A positive attitude and willingness to learn. What We Offer:. Fixed monthly salary + incentives on every sale.. Performance-based bonuses.. Growth opportunities.. Supportive work environment. Interested candidates can apply now! Contact: 9996356665 Join Team Voltvera and grow with us!

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

Key Responsibilities1. Sales and RevenueAchieve monthly, quarterly, and annual sales targets for ultrasound machines (B/W, colour Doppler, portable/POCUS, 3D/4D).Generate new business and also upsell probes, upgrades, and accessories.Close deals through demos, quotations, negotiation, and follow-up.2. Territory and Market DevelopmentMap and cover the full Ambala territory: private hospitals, nursing homes, radiologists, gynaecologists, physicians, orthopaedic and sports clinics, CHCs/PHCs, and government tenders.Identify new clinics, newly qualified doctors, and upgrade or replacement opportunities.Maintain a visit plan and daily call/visit targets.3. Customer Relationship ManagementBuild strong relationships with doctors, radiologists, hospital owners, and purchase decision-makers.Visit existing customers regularly to ensure satisfaction and generate referrals.Handle queries and escalate technical issues to the service team promptly.4. Product Demonstration and Technical SupportConduct product demos at customer sites with application specialists.Explain features, image quality, clinical applications, and comparisons with competitors.Coordinate installation, training, and handover.5. Pipeline and Quotation ManagementMaintain a lead tracker (CRM/Excel) with stages: lead, demo, quotation, negotiation, closure.Prepare and submit accurate quotations and commercial proposals.Follow up on payments, financing, and leasing options.6. Competitor and Market IntelligenceTrack competitor brands, pricing, schemes, and new launches in the region.Report market trends, customer feedback, and pricing pressure to management.7. Regulatory and Compliance AwarenessEnsure sales practices follow the PC-PNDT Act (registration of ultrasound machines, mandatory for sale and installation in India) and company policy.Verify that buyers have proper PNDT registration or documentation before dispatch.Maintain ethical selling practices.8. ReportingSubmit daily call reports, weekly summaries, and monthly sales reviews.Participate in review meetings and sales training.9. Events and PromotionsParticipate in medical camps, CMEs, IMA meetings, and exhibitions.Share brochures, product literature, and scheme details.

As a Customer Support Executive, you will be a key part of our team, responsible for providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Addressing questions and concerns via phone, email, or chat to ensure customers receive timely assistance.- Handling Complaints: Listening to customer issues empathetically and working to resolve them effectively, demonstrating a strong commitment to customer satisfaction.- Providing Information: Educating customers about our products and services, ensuring they have the necessary information to make informed decisions.- Documenting Interactions: Keeping accurate records of customer interactions in our systems, which helps us improve service and track feedback effectively.- Collaborating with Other Teams: Working closely with other departments like sales and technical support to facilitate seamless customer experiences and resolve complex issues.To succeed in this role, you should have at least one year of experience in customer service, ideally with a background in B.Com or a related field. Strong communication skills, both verbal and written, are essential, as you will interact with customers regularly. Patience and problem-solving abilities are crucial, as you will need to handle various situations calmly and efficiently. Proficiency in basic computer applications and a willingness to learn new technologies will also be important. A friendly and approachable demeanor will help you create a positive experience for our customers.

We are looking for a motivated Field Sales Executive to join our team in Gurgaon. You will be responsible for driving sales in your assigned territory and building strong relationships with customers.- Identify and target potential clients: You will research and find new customers who could benefit from our products or services, reaching out to them through various methods.- Conduct product presentations: You will present our offerings to potential customers, showcasing the benefits and features to convince them to make a purchase.- Close sales deals: After engaging with clients and addressing their needs, you will negotiate and finalize sales, ensuring targets are met.- Build and maintain customer relationships: You will establish strong connections with customers, providing ongoing support and addressing any inquiries to foster loyalty.- Prepare sales reports: You will regularly update management with reports on sales activities, customer feedback, and market trends.To succeed in this role, you should have 2 to 4 years of experience in field sales, preferably in a similar industry. A 12th-grade education is required. Strong communication skills, both verbal and written, are essential, as well as the ability to persuade and build relationships. Being self-driven and results-oriented is crucial since you will be working independently. Proficiency in basic computer skills and the ability to create simple reports will be an asset. A valid drivers license is preferred, as travel within your assigned area will be necessary.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for a dedicated Delivery Executive who will play a crucial role in ensuring timely and accurate delivery of items to our customers in Gurgaon. This position requires a high level of responsibility, attention to detail, and a commitment to customer satisfaction.Key Responsibilities:- Deliver Packages: Safely transport and deliver packages to designated locations, ensuring they arrive on time and in good condition.- Route Planning: Plan and optimize delivery routes for efficiency, taking into account traffic patterns and delivery times.- Customer Interaction: Communicate professionally with customers upon delivery, addressing any inquiries or issues they may have.- Record Keeping: Maintain accurate records of deliveries made, including obtaining customer signatures and noting any special instructions.- Vehicle Maintenance: Ensure that the delivery vehicle is in good working condition by regularly checking its maintenance and reporting any issues.- Adhere to Safety Standards: Follow all safety guidelines and regulations while driving and delivering items to ensure personal and public safety.Required Skills and Expectations:Candidates must have a minimum education of 10th grade and can have up to 6 years of experience in delivery or related fields. Strong communication skills are essential for effective customer interaction. Candidates should be familiar with the Gurgaon area to aid in efficient route planning. A valid drivers license and a clean driving record are necessary. Dependability, attention to detail, and a positive attitude toward work are crucial for success in this role.

We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. Customer Interaction: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. Sales Techniques: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. Market Research: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. Sales Reporting: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

We are seeking a highly motivated, result-oriented Field Sales Executive with 5 to 11 years of experience in the Furniture and Furnishing sector. In this role, you will drive business growth by identifying new market opportunities, building strong corporate and retail client relationships, and securing direct sales. If you have a proven track record in field sales, strong negotiation skills, and a passion for the design and furnishing industry, we want you on our team!Key ResponsibilitiesBusiness Development: Identify and generate new leads (B2B and B2C) through direct sales, cold calling, and on-field client visits.Client Relationship Management: Build and maintain strong, long-lasting relationships with retail customers, architects, interior designers, builders, and corporate clients.Sales Presentations: Showcase our furniture and furnishing portfolio, delivering engaging and technical presentations tailored to client needs.Negotiation & Closure: Lead the entire sales cycle from initial contact and pitch presentation to price negotiation and successful deal closure.Market Intelligence: Stay updated on industry trends, competitor activities, and customer demands to adapt sales and marketing strategies.Required Skills & QualificationsEducation: Graduate degree in any discipline.Experience: 5 to 11 years of solid sales experience, specifically in the Furniture, Furnishing, or Interior Design industry.Key Skills:Proven expertise in Field Sales, Direct Sales, and Corporate Sales.Exceptional Negotiation, Communication, and Selling Skills.Strong capability in Lead Generation and Client Relationship Management.Mobility: Willingness to travel extensively across Gurgaon and surrounding regions for client meetings.

Job SummaryWe are looking for an energetic and result-oriented Sales Executive to drive businessgrowth, generate leads, and build strong customer relationships. The ideal candidate shouldhave excellent communication and negotiation skills with a passion for sales.Key Responsibilities Generate new business opportunities through calls, meetings, and client visits. Identify and develop potential customers. Present products/services and explain their benefits to prospective clients. Follow up on leads and convert them into sales. Maintain strong relationships with existing customers. Prepare quotations, proposals, and sales reports. Coordinate with internal teams to ensure timely delivery and customer satisfaction. Achieve monthly and quarterly sales targets.Requirements 1-3 years of experience in sales, business development, or a related role. Strong communication, presentation, and negotiation skills. Proficiency in MS Office. Self-motivated and target-driven approach. Willingness to travel locally for client meetings, if required. Eaget to learn & Grow. Has the ability to convince people effectively and understands how to build customerrelationships. Honesty, integrity, and professionalism. Respectful attitude and punctuality are essential.Preferred Candidate Male candidate preferred. Based in Gurgaon or willing to commute. Immediate joiners preferred. Must have own conveyance.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. Key Responsibilities:- Respond to Customer Emails: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- Provide Solutions: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- Collaborate with Teams: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- Follow Up with Customers: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.Required Skills and Expectations:- Communication Skills: You should possess excellent written communication skills to interact with customers clearly and effectively.- Problem-Solving Ability: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- Attention to Detail: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- Basic Computer Skills: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- Positive Attitude: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

Urgent Hiring: Sales Executive Location: Ambala, Haryana

We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- Resolve Issues: Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- Document Interactions: Maintain accurate records of customer interactions in the system for future reference and analysis.- Provide Product Support: Assist customers in understanding our products and services, guiding them through the features and benefits.- Follow Up: Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- Collaborate with Team Members: Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job Summaryit is looking for a confident and well-connected Business Development Executive to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions. b2b is preferredKey ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.If you are interested please share ur cv.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.