Process: Zomato Customer Support (Voice/Chat)
Job Responsibilities:
* Handle customer queries via Voice/Chat.
* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.
* Deliver excellent customer service while maintaining quality standards.
* Escalate unresolved concerns to the relevant team.
Eligibility:
* 12th Pass / Undergraduate / Graduate
* Freshers & Experienced candidates can apply
* Good communication skills in English & Hindi
* Additional regional language proficiency is an advantage:
* Bengali
* Kannada
* Tamil
* Telugu
* Marathi
Experience
0 - 3 Years
No. of Openings
15
Education
12th Pass
Role
Customer Service Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF
Face Interview Location
Udyog Vihar Phase 3, Sector 20, Gurugram