Looking For Customer Care Executive (Female Candidates Preferred)

Job Title: Customer Care Executive

Location: Gurgaon, Haryana

Job Type: Full-time

Job Description:

We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Key Responsibilities:

- Handle inbound and outbound customer calls in a professional manner.

- Address customer inquiries and resolve issues promptly and accurately.

- Maintain records of customer interactions and transactions.

- Escalate unresolved issues to the appropriate departments.

- Follow up to ensure complete resolution of customer concerns.

- Provide information about products, services, and promotions.

- Achieve individual and team targets for customer satisfaction and service quality.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

- Graduate in any discipline.

- Proven customer support experience or experience as a client service representative preferred.

- Excellent communication skills in English and Hindi.

- Ability to multi-task, prioritize, and manage time effectively.

- Strong problem-solving skills and attention to detail.

- Proficient in MS Office and CRM systems.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Internet / E-Commerce

• Gender

  Female

• Age Limit

  20 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Internet Allowance, Laptop, Health Insurance