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Customer Relationship Executive Job Vacancies in Lucknow

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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Lucknow
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
As a Delivery Partner, you will play a crucial role in ensuring that our customers receive their orders efficiently and on time. Your responsibilities will include:- **Order Pickup**: You will be responsible for collecting orders from our designated locations and ensuring accuracy in what you pick up.- **Timely Delivery**: You will deliver these orders to customers promptly, aiming to meet specified delivery timelines.- **Customer Interaction**: Engaging with customers is key. You should provide excellent service and address any queries they may have during delivery.- **Route Planning**: You will plan efficient delivery routes to optimize travel time and ensure punctual deliveries.- **Documentation**: You will maintain records of deliveries made, handling any necessary paperwork to ensure transparency in operations.For this role, you should possess the following skills and meet these expectations:- **Basic Communication Skills**: Good verbal communication is essential for interacting with customers effectively.- **Time Management**: Ability to manage your time well is vital to meet delivery deadlines.- **Problem-Solving Skills**: You should be able to handle unexpected issues during delivery, such as traffic or location difficulties.- **Reliability**: We expect you to be dependable and consistent in your work to maintain service quality.- **Team Player**: Collaborating with team members will be important in ensuring smooth operations. A minimum education of 10th pass is required, and candidates with 0 to 2 years of experience are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 1 - 7 yrs
  • Lucknow
Customer Relationship Marketing Communication Strategic Communication Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Lucknow. This part-time role involves engaging with customers directly and driving sales through effective communication and relationship building.**Key Responsibilities:**- **Customer Engagement:** Actively reach out to potential customers to promote our products and services. Build rapport and establish trust to encourage sales.- **Sales Presentations:** Conduct presentations and demonstrations of our offerings. Clearly explain the features and benefits to help customers make informed decisions.- **Lead Generation:** Identify and pursue new sales opportunities. Utilize various channels such as social media, referrals, and networking to find potential clients.- **Market Research:** Stay updated on market trends and competitors. Gather feedback from customers to improve our sales strategy and product offerings.- **Sales Reporting:** Maintain records of interactions with customers and track sales performance. Report your activities and progress to the management regularly.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential. You should be able to convey information clearly and persuasively.- **Customer-Focused Attitude:** A positive, customer-oriented mindset is crucial. You should be eager to solve customers needs and provide excellent service.- **Self-Motivated:** The ability to work independently and manage your time effectively is important, as this is a part-time position with flexible hours.- **Sales Experience:** While a minimum of 1 year of experience in sales is preferred, a strong willingness to learn and grow in the role is equally valued.- **Problem-Solving Skills:** You should be able to overcome objections and find solutions that meet customer needs. If you are driven, enjoy interacting with people, and want to contribute to our sales team, we encourage you to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth operations at the airport ticketing counter. Your main responsibility will be to assist passengers with ticket sales and provide exceptional customer service.**Key Responsibilities:**- **Ticket Sales:** Process passenger ticket purchases accurately and efficiently, using the airlines booking system to ensure information is correct.- **Customer Assistance:** Help passengers check in for flights, answer queries about flight schedules, and provide information about baggage policies.- **Issue Resolution:** Address any ticketing issues, changes, or cancellations promptly, ensuring passengers feel valued and supported.- **Documentation:** Maintain accurate records of transactions and passenger information, adhering to the required procedures and policies.- **Collaboration:** Work closely with other airport staff to ensure seamless communication and operations, assisting in various tasks when needed.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact clearly and warmly with passengers. Attention to detail is essential for handling tickets and ensuring accuracy in booking and changes. A good understanding of customer service principles is necessary to address passenger needs effectively. Proficiency in basic computer skills is required to navigate booking systems easily. A positive attitude and a willingness to work in a fast-paced environment are important, as is the ability to work collaboratively with team members. A completed education of at least 10th grade is essential for this role, and prior experience in customer service or ticketing is a plus but not mandatory.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Lucknow
Sales Field Work Technical Meeting Customer Relationship Technical Sales Direct Sales Negotiation Skills
We are looking for a motivated and results-driven Field Sales Executive to join our team in Lucknow. This role involves direct interaction with clients, requiring excellent communication and interpersonal skills. **Key Responsibilities:**- **Client Acquisition:** Identify and approach potential customers to sell our products and services. This involves researching and understanding the target market to generate leads effectively.- **Sales Presentations:** Conduct engaging presentations to showcase our offerings. You will explain product features and benefits clearly to persuade prospects to make a purchase.- **Relationship Management:** Build and maintain strong relationships with existing clients. Regular follow-ups and check-ins help ensure customer satisfaction and repeat business.- **Market Analysis:** Monitor competitor activities and market trends. This will help you adapt your sales strategies to stay competitive and relevant.- **Sales Reporting:** Maintain accurate records of sales activities and client interactions. You will report these findings to management to help refine our sales strategies.- **Collaboration:** Work closely with the marketing and support teams to align sales goals with overall business objectives, ensuring a cohesive approach to meeting client needs.**Required Skills and Expectations:**The ideal candidate should have a Bachelor's degree in B.A, B.C.A, B.Com, B.Sc, or B.E. You need 1 to 2 years of experience in field sales, showcasing a proven track record in meeting sales targets. Strong verbal communication skills, a persuasive demeanor, and the ability to handle objections are essential. Being proactive, organized, and capable of working independently is crucial for success in this role. Additionally, a valid driver's license is necessary for travel within the assigned territory.
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  • 0 - 1 yrs
  • Vikas Nagar Lucknow
Marketing Communication Communication Skills Technical Skills Technical Support Convincing Skills Conversation Skills Problem Solving Customer Relationship Retail Sales Field Sales Negotiation Skills Direct Sales Technical Sales Field Marketing
Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Direct Sales Lead Generation b2c Marketing Management Skills Field Marketing Field Sales Technical Sales Marketing Communication
As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.
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Sales Manager (1-4 Years)

PS & MS Infrahousing Pvt. Ltd.

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Lucknow
Real Estate Sales Direct Sales Outbound Sales Tele Marketing Executive Customer Relationship
Position for PS and MS group Sales Manager Key Responsibilities Develop and execute effective sales strategies to achieve company targetsLead, train, and motivate the sales team to improve performanceSet individual and team sales goals and monitor progressAnalyze sales data and market trends to identify opportunitiesBuild and maintain strong relationships with customers and partnersCollaborate with marketing and leadership teams to align strategiesPrepare sales forecasts, budgets, and performance reportsManage the sales pipeline and ensure accurate CRM dataHandle key accounts and assist with complex negotiationsRequirements & QualificationsBachelors degree Proven experience as a Sales Manager or similar leadership roleStrong leadership, communication, and coaching skillsExcellent negotiation and customer relationship skillsAbility to analyze data and make strategic decisionsExperience with CRM software and sales reporting toolsResults-oriented mindset with strong problem-solving skillsWHAT WE OFFER TO SALES MANAGERCompetitive salary plus commission/bonusCareer growth and leadership development opportunitiesSupportive and collaborative work environment
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Field Sales Executive (1-4 Years)

Zamwel India Private Limited

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Hazratganj Lucknow
Direct Sales Customer Relationship Retail Sales Marketing Communication Management Skills Field Sales Lead Generation
We are seeking a dynamic and results-driven Field Sales Executive to promote and sell our books and publishing services. The role involves meeting bookstores, distributors, educational institutions, authors, and other potential clients to expand market reach and increase sales. The ideal candidate should be comfortable with extensive fieldwork and travel.* Promote and sell books and publishing services in assigned areas* Visit bookstores, distributors, schools, and institutions* Generate new leads and maintain client relationships* Achieve sales targets and submit sales reports* Willingness to travel extensively, including outstation travel
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  • Fresher
  • 4.5 Lac/Yr
  • Lucknow
Retail Sales Direct Sales Customer Relationship Lead Generation Field Sales
We hiring sales Executive. For Paytm Location:- Lucknow Product :- EDC swiping machine(B2B)Qualification:- 12th Skill ;- Area KNOWLEDGE, sales Skill, Leader generation, Bike DL must. Should be own bike
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Field Sales Executive - Full Time

Riddhi Siddhi Medical Services

  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Lucknow
Retail Sales Lead Generation Field Sales Negotiation Skills Direct Sales Corporate Sales Customer Relationship
This position requires a male Field Sales Executive with 1-5 years of experience in Lucknow, India. As a Field Sales Executive, your key responsibilities will include meeting sales targets, identifying new business opportunities, and maintaining relationships with clients. You will be required to visit potential customers, present product offerings, and negotiate sales agreements. The ideal candidate should have excellent communication and negotiation skills, be self-motivated, and have a strong understanding of sales techniques. A 12th pass education level is required for this full-time position based in an office setting.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
We are looking for 5 Field Sales Executive Posts in Lucknow, with deep knowledge in Customer Relationship, Retail Sales, Corporate Sales, Channel Sales, Marketing Communication, Strategic Communication, Agency Sales, Management Skills, Direct Sales, Lead Generation, Technical Sales, Field Sales, Negotiation Skills, b2c Marketing, Field Marketing, Selling Skills and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, M.A, Some Tertiary Coursework
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  • 0 - 1 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Channel Sales Marketing Communication
We are looking for 08 Field Sales Executive Posts in Lucknow with deep knowledge in Retail Sales, Customer Relationship, Corporate Sales, Channel Sales, Marketing Communication and Required Educational Qualification is : 12th Pass, B.A, B.Com, B.Sc
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Business Development Executive

Parsley Management Pvt. Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Lucknow
Customer Relationship Field Operations Customer Retention Customer Manager Presentation Skills Field Sales Negotiation Skills Strategic Communication Product Promotion Corporate Business Development
We are hiring Business Development Executives (BDEs). The role involves revisiting merchants and shops to ensure active engagement and usage of UPI & QR services. Candidates with experience in Fintech/BFSI/Telecom/Retail or field sales are preferred.Key responsibilities:1. Revisits to the existing clients2. Worked on the assigned leads3. Ensure Client activation & retention4. 15 valid tasks per day5. Maintain proper documentation per day6. Update daily visits in the system/app7. Building relations with existing customers for sustained engagement8. Achieve daily & monthly performance objectivesEligibility Criteria: Education: Minimum 12th pass / Graduate preferred. Experience: Minimum 1 year of experience in Fintech, Payments, or Field Sales. Bike & Smartphone: Mandatory (with a valid driving license).Compensation & Benefits: Salary: Up to 25,000 CTC per month Daily Incentives: 120 300 (based on performance) Attractive Monthly Incentives for top performers
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Freshers For Airport Ramp Executive - Lucknow

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assist in the smooth operation of aircraft movement on the airport ramp: As an Airport Ramp Executive, you will be responsible for coordinating with ground staff, ensuring timely arrival and departure of aircraft, and maintaining safety protocols on the ramp.2. Coordinate with airlines and ground staff: You will need to liaise with airline representatives and ground staff to ensure that all parties are informed and working together seamlessly to ensure efficient operations.3. Handle customer service inquiries: You will be required to address passenger inquiries, handle complaints, and provide assistance to passengers as needed, maintaining a high level of customer service at all times.4. Ensure compliance with aviation security regulations: It is crucial to be aware of and adhere to all aviation security regulations to maintain a safe and secure environment for staff and passengers.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal and written communication skills to effectively interact with passengers, airline representatives, and ground staff.2. Attention to detail: Being detail-oriented is essential to ensure the accuracy of flight schedules, passenger information, and compliance with safety regulations.3. Ability to work under pressure: The role may involve handling multiple tasks simultaneously and dealing with unexpected situations, so the ability to work well under pressure is important.4. Knowledge of airline operations: Basic knowledge of airline operations and airport procedures is preferred, although training may be provided for candidates with less experience.
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  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Uttardhauna Lucknow
Customer Relationship Corporate Sales Retail Sales Marketing Communication Strategic Communication Field Sales Technical Sales Field Marketing b2c Marketing Lead Generation
Job Openings for 2 Field Sales Executive Jobs with minimum 3 Years Experience in Uttardhauna, Lucknow having Educational qualification of : Other Bachelor Degree, Some Tertiary Coursework with Good knowledge in Customer Relationship, Corporate Sales, Retail Sales, Marketing Communication, Strategic Communication, Field Sales, Technical Sales, Field Marketing, b2c Marketing, Lead Generation etc.
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  • 0 - 1 yrs
  • Lucknow
Field Sales Communication Customer Relationship Retail Sales
Field Sales Executive & Bike is mandatory.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication Outbound Calling
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication Customer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Lucknow
Outbound Calling Customer Service Customer Handling Customer Care Customer Relationship Customer Communication Customer Management Cold Calling Customer Support
As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
Key Responsibilities:1. Ticket Booking and Reservation: Responsible for booking and issuing tickets for passengers as per their travel requirements.2. Handling Customer Queries: Addressing customer inquiries related to flight schedules, fares, and other ticketing information.3. Check-in Assistance: Assisting passengers with the check-in process at the airport counter.4. Baggage Handling: Ensuring proper tagging and handling of passenger baggage.5. Coordination with Airlines: Communicating with airline representatives to resolve ticketing issues and ensure smooth operations.Required Skills and Expectations:- Good communication skills to interact effectively with passengers and airline personnel.- Basic computer knowledge to operate ticketing software and online booking platforms.- Attention to detail to accurately process ticket bookings and handle baggage.- Ability to work efficiently under pressure in a fast-paced airport environment.- Customer service-oriented approach to provide assistance and resolve queries promptly.- Willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Passenger Service Customer Relationship Airline Operations Aviation Personality Development Airline Customer Service Communication Skills Good Communication Skills Cabin Crew Flight Attendant Airlines Cabin Crew Airport Staff Ground Staff Air Hostess Air Ticketing Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Airport Executive Airport Representative
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Direct Sales
Bike or scooty is required
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  • 0 - 2 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Marketing Communication Direct Sales Field Sales
Includes field sales, bike or scooty is mandatory
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Field Sales Executive

Riddhi Siddhi Medical Services

  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Negotiation Skills b2c Marketing Field Sales Lead Generation Corporate Sales
1-Responsible for genrate orders from doctor, pharmacy, nursing home, corporate hospitals.2- Supply orders at doctor, pharmacy, nursing home, corporate hospitals.3- Payment collection from doctor, pharmacy, nursing home, corporate hospitals.4- Other office job assign to do.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Field Sales Direct Sales
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipemachine, point of sales software, insurance and other financial products Deployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitormoves as feedback for product enhancementsEnable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefitsVisit existing merchant and resolve if merchant having any issue1-3 Years of relevant experience from Telecom, banking, Retail, Wallet , E commerceFresher candidates with good sales acumen are welcome for the profile. Need toSell Sound box devices as well.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication for talk to foreign ClientsCustomer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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