Customer Care Job Vacancies in Haryana

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.

Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

Greetings from Research Pixie!We have a requirement for the role of Frontend Operations Executive. Kindly let me know if you are interested for the sameDesignation - Front-end operations (Client handling role, not into sales) Company Name - Research PixieCompany Location - T-444, 3rd Floor, Tower B, Ansal Corporate Plaza, Palam Vihar, Sector 3, Gurugram, Haryana 122017 (Work from Office)Job Description -Attending to new clientsUnderstanding client tasks and handing them over to the fulfillment teamEnsure on-time delivery of contentUnderstand and resolve client requests at the earliest Ensure client retentionAcquire new clientsHelp the team meet its organizational targetsExpected joining - Immediate Working Days - 6 days workingShift Timings - 8-9 hours (7 am - 4 pm; 1 pm - 10 pm, 10 am - 7 pm). The current requirement is in the night shiftWeek off - On a weekday (Sunday is not fixed off)Retention Bonus - After 18 months of completionSalary - 18k- 22k in-hand per month- Upto 24k GrossRequirement - Typing speed of 32 wpm & Excellent communication skillsPFB the details of the company -Research Pixie is a start-up firm that provides Academic Writing Services in varied Subjects to overseas students. Founded By Mr. Sayam Gupta & Mr. Manik Gupta in 2016.

We are looking for a dedicated Store Manager in Kurukshetra, India, to oversee daily store operations and enhance customer satisfaction. The ideal candidate will have experience in retail management and a passion for delivering exceptional service.Key Responsibilities:1. **Manage Daily Operations**: Oversee all store activities to ensure smooth functioning, including inventory management, staff supervision, and sales performance tracking.2. **Train and Supervise Staff**: Provide training and ongoing support to team members, ensuring they meet performance standards and deliver excellent customer service.3. **Monitor Sales Performance**: Analyze sales data to identify trends and areas for improvement; implement strategies to increase sales and achieve targets.4. **Maintain Store Appearance**: Ensure the store is clean, organized, and visually appealing to enhance the shopping experience for customers.5. **Handle Customer Issues**: Address customer complaints and inquiries effectively, aiming to resolve issues and leave customers satisfied.Required Skills and Expectations:Candidates should have a diploma and 1-7 years of relevant experience in retail. Strong leadership and team management skills are essential, along with the ability to adapt to a fast-paced environment. Excellent communication and customer service skills are crucial for building relationships with both customers and staff. A positive attitude and problem-solving aptitude will help elevate store performance and customer satisfaction. Proficiency in using point-of-sale (POS) systems will be an added advantage.

We are looking for a BPO Telecaller to join our team in Faridabad. The ideal candidate will have 1 to 5 years of experience in a call center environment and should be comfortable working full time from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Reach out to potential customers to promote our products and services. You must communicate clearly and persuasively to engage clients.- **Handle Inbound Calls:** Answer calls from customers, address their inquiries, and provide assistance where needed to ensure a positive customer experience.- **Maintain Customer Database:** Accurately enter customer information and update records after each call to keep our databases current and reliable.- **Follow Up on Leads:** Reach out to leads generated by marketing efforts to nurture and convert them into sales, ensuring timely follow-up for maximum impact.- **Provide Feedback:** Share insights gained from customer interactions with the team to improve services and strategies continually.- **Achieve Targets:** Work towards achieving individual and team targets for call quality and sales, meeting the expectations set by management.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills and be able to speak clearly and confidently. A strong ability to listen and understand customer needs is essential. Previous experience in customer service or sales will be advantageous. Candidates must be adaptable, with a positive attitude towards challenges. Basic computer skills and familiarity with CRM software are preferred.

We are looking for a motivated Retail Sales Executive to join our team. This role requires good communication skills and a passion for helping customers. You will primarily work from home, engaging with clients and driving sales.**Key Responsibilities:**- **Customer Engagement:** Connect with potential customers through various channels to understand their needs and offer tailored solutions.- **Sales Execution:** Actively promote and sell products, meeting or exceeding monthly sales targets through effective strategies.- **Product Knowledge:** Maintain a deep understanding of our product range to provide accurate information and support to customers.- **Lead Generation:** Identify and pursue new sales leads to expand our customer base, ensuring sustainable growth for the business.- **Feedback Handling:** Gather customer feedback and relay it back to the team to improve product offerings and customer service.- **Reporting:** Keep detailed records of sales activities and customer interactions, providing regular updates to the management.**Required Skills and Expectations:**Ideal candidates should have 1 to 5 years of experience in sales, preferably in a retail environment. Strong communication skills are essential, both written and verbal, to effectively connect with clients. You should be goal-oriented and motivated to meet sales targets. Proficiency in using computers and basic digital tools is required for managing tasks from home. Additionally, candidates should exhibit strong problem-solving skills and be adaptable to changing situations. Being organized and self-disciplined is crucial for managing your workload and schedule effectively.

We are looking for a dedicated Shop Helper to assist in our daily operations. The ideal candidate should be a male who has completed at least 10th grade and is eager to learn. This role offers an excellent opportunity for individuals with little to no experience, making it suitable for recent school leavers.Key Responsibilities:- **Assisting with Inventory Management**: Help organize and maintain stock levels. This includes counting items, restocking shelves, and ensuring products are in the right places.- **Customer Service Support**: Greet customers and assist them with their queries. You will help create a friendly environment and ensure customers have a positive experience.- **Cleaning and Maintenance**: Keep the shop area clean and tidy. Regularly wipe surfaces and ensure products are presentable, contributing to a pleasant shopping atmosphere.- **Operating Basic Equipment**: Learn to use equipment like cash registers and basic tools. You will need to handle these responsibly and keep them in good working order.- **Team Collaboration**: Work closely with other staff members. This includes sharing tasks, supporting colleagues during busy periods, and following instructions from supervisors.Required Skills and Expectations:- A willingness to learn and follow directions.- Basic math skills for handling cash and stock counts.- Good communication skills to interact with customers and team members.- Physical fitness to handle lifting and moving products safely.- Reliability and punctuality in attending work consistently. This role is full-time and will be based in the office, providing valuable hands-on experience in a retail environment.

Position:- Shop HelperIndustry :- Dairy ShopLocation:- PanchkulaExperience:- AnyQualification :- 10th/12thShift :- 8 hrs ShiftGender:- Male onlyTiming:- 6:30am-2:30pm 0r 2pm - 10pm

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

Job Description: Persuade prospective clients to engage in a phone conversation to discuss about the products and advice. Deliver approved policies to clients To call the customers and inform them regarding pending EMIs of their Loan. Convinced them to deposit EMI on time. Responsible for calling on prospect data for further closure. Engaging with premium customers to build relationships and delivering a positive customer experience Retaining the existing customers Experience in sales/ retention/Collection/ up selling/ insurance. Ensuring that the call, leads and quality targets are met. Office Timings 9 am to 7 pm. rotational offsHIRING@SERVICESATS.COM

Telecaller/ AgentsAttend Interview on 6th October & 7th October at 11 am.Ats Service Pvt Ltd,7TH Floor, Tower -B.Vatika MindscapesSarai Metro,Faridabad, Haryana