We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive . Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer . Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries . Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer quired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab