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Customer Care Executive Job Vacancies in Delhi

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Airport Ground Airlines Ground Airport Manager
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Delhi
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Packaging Community Relation Strategic Communication Customer Handling Route Planning Customer Service Delivery Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
We are looking for dedicated Food Delivery Boys to join our team in Delhi. This full-time position is suitable for individuals with a passion for providing excellent service and a love for food. You will play a vital role in ensuring that our customers receive their meals quickly and efficiently.**Key Responsibilities:**- **Deliver Food Orders:** Transport food from the restaurant to the customers location in a timely manner. Your speed and efficiency will ensure customer satisfaction.- **Check Orders for Accuracy:** Before leaving the restaurant, verify that each food order matches what the customer has requested to prevent delivery errors.- **Maintain Hygiene Standards:** Follow all hygiene and safety protocols during the delivery process to ensure the food remains safe for consumption.- **Handle Payments:** Collect payments from customers if required and provide receipts, ensuring accurate transactions.- **Provide Excellent Customer Service:** Greet customers with a smile and address any questions or concerns they may have about their order to enhance their experience.**Required Skills and Expectations:**- **Communication Skills:** You should be able to interact positively with customers and colleagues, ensuring a pleasant experience for everyone involved.- **Time Management:** Ability to manage your time effectively is essential to make timely deliveries and keep customers happy.- **Physical Fitness:** The job may require lifting and carrying food bags, so a reasonable level of fitness is necessary.- **Punctuality and Reliability:** Arrive on time for your shifts and be dependable in fulfilling delivery commitments to build customer trust. Ideal candidates will have completed at least the 10th grade and possess a desire to learn and grow in the food delivery industry. Experience is a plus, but newcomers are welcome.
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Opening For CRM Executive

SR Expert Services LLP

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Clinet Handling Client Retention CRM MIS Reporting Customer Care Customer Relationship Communication Skills Customer Support
6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution
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  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Cold Calling
We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.
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  • Fresher
  • 3.0 Lac/Yr
  • Palam Delhi
Communication Fresher Customer Handling Customer Care
Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Customer Service Executives (Freshers Only) for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the aviation and customer service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with inquiries and airport servicesProviding information about flights, boarding, and airport facilitiesHandling customer queries and resolving issues politelyCoordinating with airport staff to ensure smooth passenger servicesMaintaining a professional and customer-friendly environmentSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industryContact Number: 7838379094
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Fresher hiring for CRM Executive

Ajay Industrial Corporation Limited

  • Fresher
  • 1.8 Lac/Yr
  • Badarpur Delhi
Clinet Handling Customer Handling Customer Care Communication Skills
As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.- **Data Management:** Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.- **Support Sales Team:** Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.- **Reporting:** Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
Good Communication Skills Customer Relationship
Responsibilities: Handle inbound and outbound calls to assist customers with queries and support needs. Manage and respond to customer inquiries via phone, email, and social media. Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders. Call customers for feedback post-purchase to improve service experience. Perform abandoned cart calls to drive order completion and conversion. Maintain a polite, professional, and proactive approach with all customer interactions. Work closely with internal teams to resolve complaints and ensure customer satisfaction. Maintain records of interactions and take notes on customer feedback and issues.
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Opening For Sales Executive

Interior Xpressions

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Badarpur Delhi
Lead Generation Communication Skills Negotiation Skills Customer Handling Client Relationship Building
We are looking for a motivated Sales Executive to join our team in Badarpur. The ideal candidate should have 1 to 3 years of experience in sales and have completed at least the 12th grade. This full-time position requires a presence in the office.**Key Responsibilities:**- **Generate Leads:** Actively seek out new sales leads through networking, referrals, and other sources to expand the customer base.- **Meet Sales Targets:** Set and achieve monthly sales targets to contribute to overall company goals.- **Maintain Customer Relationships:** Build and nurture long-term relationships with clients to ensure repeat business and maintain customer satisfaction.- **Understand Products:** Gain comprehensive knowledge about the companys products and services to effectively explain their benefits to customers.- **Prepare Sales Reports:** Document and analyze sales activities and trends to provide insights to the management team.- **Assist in Marketing Initiatives:** Collaborate with the marketing team to develop campaigns that enhance product visibility and attract potential customers.Required skills and expectations include having strong communication skills to interact effectively with clients; good negotiation abilities to close sales deals; and a proactive approach to problem-solving and customer service. Basic computer skills, including knowledge of MS Office, are essential. Candidates should be self-motivated, target-oriented, and able to work well in a team environment. A positive attitude and the ability to adapt to changing situations are also important for success in this role.
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Backend Executive (Female)

Kavya Management Services

  • 4 - 6 yrs
  • 3.8 Lac/Yr
  • 105860
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Backend Basic Computer Skills Data Entry
Key ResponsibilitiesData Management: Compiling, maintaining, and organizing company records and databases accurately.Operational Support: Processing client orders, coordinating project timelines, and managing inventory.Administrative Tasks:Handling documentation, filing, and managing office equipment or supplies.Analysis & Reporting: Conducting market research and analyzing data to prepare reports for senior management.Communication: Assisting with internal inquiries and communicating with teams to resolve operational issues. Required Skills and QualificationsEducation: Bachelors degree in Business Administration or related field.Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and data entry systems.Skills: Strong organizational, multitasking, and problem-solving skills.Experience: Prior experience in office-based roles such as sales, support, or administration. Key Performance IndicatorsAccuracy and efficiency in data management.Timely completion of projects and orders.
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Front Office Executive - Delhi (Female)

Mass Management Services Pvt. Ltd.

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Receptionist Activities Coordination Skills Administrative Skills Customer Service Telephone Handling
Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Naraina Delhi
Basic Computers Good Communication
We are looking for a motivated Customer Care Executive to join our team in Naraina, Delhi. This is a full-time, work-from-home position suitable for candidates with 0 to 1 year of experience and a minimum education of 12th pass. As a Customer Care Executive, you will be the first point of contact for our clients, ensuring they receive excellent support and assistance. Your role will involve addressing customer inquiries, resolving issues, and providing information about products and services.Key Responsibilities:- Respond to Customer Queries: You will interact with customers via phone, email, or chat, providing timely and accurate information to address their questions or concerns.- Resolve Issues: You will troubleshoot customer problems, finding effective solutions to ensure a positive customer experience.- Maintain Customer Records: You will document customer interactions and keep records up to date, ensuring accurate tracking of inquiries and resolutions.- Offer Product Information: You will educate customers about our products and services, helping them make informed decisions.Required Skills and Expectations:Candidates should have strong communication skills in both spoken and written forms, enabling effective interaction with customers. A basic understanding of computer use and familiarity with customer service tools is essential. You should demonstrate a patient and empathetic attitude towards customers while being able to work independently in a remote setting. Good time management skills and the ability to handle multiple tasks are also important for this role.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Delhi
Retail Sales Customer Handling
Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Delhi
Hospitality Customer Service Aviation Security Airline Operations Ground Staff Activities Airport Ticketing Aviation Direct Sales Personality Development
We are looking for a dedicated Airport Executive to join our team in Delhi. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start a career in the aviation industry. As an Airport Executive, you will play a key role in ensuring a smooth experience for passengers at the airport. Key Responsibilities:1. **Passenger Assistance**: You will greet passengers, help them with check-in procedures, and answer any questions they may have to ensure a pleasant travel experience.2. **Baggage Handling**: You will assist in managing baggage claims and lost items, ensuring that all procedures are followed for a quick resolution.3. **Ticketing Support**: You will help passengers with ticket confirmations and changes, guiding them through the various options available.4. **Safety Compliance**: You will be responsible for following safety protocols and responding to any emergencies or incidents, keeping both passengers and staff safe.5. **Team Collaboration**: You will work with other airport staff to facilitate smooth operations, ensuring effective communication across teams.Required Skills and Expectations:We are looking for candidates who have good communication skills to interact positively with passengers and team members. A professional attitude, a willingness to learn, and the ability to handle stressful situations calmly are vital. Basic computer skills are also required to manage electronic systems and assist with ticketing.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Professional Communication Inbound Process Microsoft Excel Customer Care Presentation Skills Domestic BPO
*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.
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  • Fresher
  • Delhi
Soft Skills Teamwork Problem-solving Customer Service Multitasking
The Digital Marketing Executive will be responsible for creating and implementing digital marketing campaigns to increase brand awareness and drive customer engagement. Key responsibilities include managing social media platforms, creating engaging content, conducting market research, analyzing data to optimize campaigns, and staying updated on industry trends. Strong communication skills, creativity, attention to detail, and ability to work independently are essential for this role. Prior experience with digital marketing tools and platforms is a plus. The candidate should be able to work effectively from home and collaborate virtually with team members to achieve marketing goals.
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Back Office Executive (1-0 Years)

Sukh Staffing Solutions

  • 1 yrs
  • 1.8 Lac/Yr
  • Rohini Sector 20 Delhi
Back Office Processing MS Office Word Coordination Skills Customer Care Basic Computers Data Entry Typing Skills Basic Computer Skills Back End Processing
We are looking for a Back Office Executive to join our team in Rohini Sector 20, Delhi. As a Back Office Executive, you will be responsible for various administrative tasks such as data entry, managing files and documents, and coordinating with other departments.Key Responsibilities:1. Data Entry: Updating and maintaining databases with accurate information.2. Document Management: Organizing and filing paperwork for easy access.3. Coordinating: Communicating with different departments to ensure smooth workflow.4. Reporting: Providing reports on back office activities to management.The ideal candidate should have a minimum of 1 year of experience in a similar role and must be a 12th pass. Strong attention to detail, good organizational skills, and proficiency in Microsoft Office Suite are essential for this position. The candidate should also be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are looking for a dedicated and detail-oriented Back Office Executive to join our team. This role is ideal for candidates with 0 to 2 years of experience who are eager to support our operations from the comfort of their homes.Key Responsibilities:1. **Data Entry**: Accurately input and maintain records in databases, ensuring all information is up-to-date and organized.2. **Documentation**: Prepare and manage important documents, including reports and correspondence, while ensuring confidentiality and proper filing.3. **Customer Support**: Assist with resolving customer queries via email or chat, providing timely and accurate responses to enhance their experience.4. **Administrative Support**: Provide general administrative assistance, including scheduling meetings and managing calendars for the team.5. **Report Generation**: Compile and produce regular reports on various operational metrics, helping the management team make informed decisions.Required Skills and Expectations:Candidates must possess strong communication skills, both written and verbal, to interact effectively with colleagues and clients. Proficiency in MS Office, particularly Excel and Word, is essential for data management and report creation. Attention to detail and strong organizational skills are crucial for maintaining accurate records. A proactive attitude and the ability to work independently in a remote environment are essential for success in this role. Candidates should be comfortable working with minimal supervision and committed to completing tasks efficiently.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills Coordination Skills Data Management
The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Retail Sales Direct Sales Lead Generation Problem Solving Technical Sales Inside Sales Negotiation Skills Cold Calling Pressure Handling Client Management Customer Communication Sales Business Development
As an Inside Sales Executive, you will be responsible for generating leads, qualifying prospects, and closing sales deals over the phone or through virtual meetings. You will work closely with the sales team to understand customer needs and provide product information.Key responsibilities include making outbound calls to potential customers, following up on leads generated through marketing campaigns, maintaining a database of prospects, and achieving sales targets set by the company.The ideal candidate should have a minimum of 1-5 years of experience in sales, preferably in a B2B setting. A graduate degree is required for this role. Strong communication and negotiation skills are a must, along with the ability to work independently and as part of a team. Attention to detail, time management skills, and a proactive approach to sales are also essential for success in this position.Overall, we are looking for a driven and results-oriented individual who is passionate about sales and eager to contribute to the growth of our business.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Laxmi Nagar Delhi
Good Communication Basic Computers
We are seeking a Customer Care Executive to join our team. This role is ideal for recent graduates or individuals looking to begin their career in customer service. You will be working from home, providing assistance and support to our valued customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers seeking information or assistance, ensuring prompt and courteous responses.- **Resolve Customer Issues:** Your primary goal will be to address and resolve customer complaints or concerns effectively, ensuring customer satisfaction and trust.- **Maintain Accurate Records:** You will document customer interactions and transactions in our system, allowing us to track inquiries and improve our service.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** After resolving issues, you will follow up with customers to ensure they are satisfied with the resolution and to gather feedback.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, to interact confidently with customers. A proactive approach to problem-solving is essential, as well as the ability to manage time effectively. You should be comfortable using computers and navigating different software applications. A positive attitude and a passion for helping others will greatly contribute to your success in this role. Prior experience is not necessary, but a willingness to learn and adapt is essential.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Badarpur Delhi
Basic Computers Good Communication
We are looking for a dedicated Customer Care Executive to join our team in Badarpur. This is a full-time work-from-home position suitable for candidates who have recently completed their 12th grade and have 0-1 years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email, ensuring timely and accurate information is provided.- **Provide Product Information:** Assist customers in understanding our products and services, guiding them through features and benefits to improve their experience.- **Resolve Complaints:** Address customer complaints with empathy, identifying solutions to ensure customer satisfaction and loyalty.- **Maintain Records:** Document customer interactions and feedback in our system, helping us track performance and improve our services.- **Collaborate with Teams:** Work closely with other departments to effectively resolve issues and enhance the overall customer experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, allowing them to convey information clearly. A customer-centric attitude is essential, as the role focuses on understanding and meeting customer needs. Basic computer skills are required to manage queries and document interactions efficiently. Additionally, one should be able to work independently, manage time effectively, and remain calm under pressure. A willingness to learn and adapt to new challenges in a fast-paced environment will contribute to success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ground Handling Airport Operation Air Cargo Ground Operation Customer Service Airport Ramp Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Ground Management Ground Manager Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Aviation Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground
As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.
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Client Servicing Executive

Weblink.In Pvt. Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Good Interpersonal Written Skill Good Oral Communication Skills Basic Knowledge Of Web Technologies Client Servicing Executive Client Coordinator Customer Service Client Relationship Customer Relationship Customer Support Project Management Project Analyst Walk in
Job description - Client Servicing Executive (Client Coordinator, B2B Industry) Your responsibilities at the company will include:Day to day interactions with the client. Understanding client requirements and coordinating with the various teams in the organization (like Content, Design and Tech) to get the job completed on schedule.Coordinate with client for Project updates Closure. Project Management end to end deliverable's for the client being handled at all the stages Requirements :Minimum Experience- 2- 3 Years (Must have Experience in interacting with clients ) A bachelors degree in related field. Good interpersonal and written and oral communication skills. Ability to multi-task, prioritize, and manage time.Basic knowledge of Web technologies Web and Social Skills (Domain/Sub-Domain)Good knowledge and understanding of ComputerInterested candidate can contact on the given below
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Client Servicing Executive

Weblink.In Pvt. Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Good Interpersonal Written and Oral Communication Skills Basic Knowledge Of Web Technologies Client Servicing Executive Client Coordinator Customer Service Client Relationship Customer Relationship Customer Support Project Management Project Coordinator Project Analyst Walk in
Job description - Client Servicing Executive (Client Coordinator, B2B Industry) Your responsibilities at the company will include:Day to day interactions with the client. Understanding client requirements and coordinating with the various teams in the organization (like Content, Design and Tech) to get the job completed on schedule.Coordinate with client for Project updates Closure. Project Management end to end deliverable's for the client being handled at all the stages Requirements :Minimum Experience- 2- 3 Years (Must have Experience in interacting with clients ) A bachelors degree in related field. Good interpersonal and written and oral communication skills. Ability to multi-task, prioritize, and manage time.Basic knowledge of Web technologies Web and Social Skills (Domain/Sub-Domain)Good knowledge and understanding of ComputerLocation - Delhi
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