Array ( [0] => customer-relationship [1] => kerala ) 100+ Customer Relationship Jobs in Kerala,Customer Relationship Job Vacancies in Kerala
123

Customer Relationship Job Vacancies in Kerala

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Female
  • Vadakkencherry Palakkad
Convincing Power
we are hiring customer relationship executive, only preffered ladies candidates.
View all details
  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Ernakulam
Retail Sales Customer Relationship Direct Sales
Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Cons Customer Relationship Customer Guidance Team Orientation Good Communication Skills
We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. **Problem Resolution**: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. **Communication**: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. **Record Keeping**: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.
View all details
  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Kottayam
Soft Skills
As a Customer Relationship Executive, you will play a vital role in managing client relationships and ensuring customer satisfaction. Your primary responsibility is to serve as a point of contact for customers, addressing their needs and building trust.**Key Responsibilities:**- **Customer Support:** Provide timely assistance to customers through phone, email, or chat to resolve queries and issues, ensuring a positive experience.- **Relationship Building:** Develop strong relationships with customers to enhance loyalty and encourage repeat business by understanding their preferences and needs.- **Feedback Collection:** Gather customer feedback on products and services, which will help the company improve offerings and address any concerns.- **Account Management:** Monitor customer accounts to ensure they receive necessary support, track their usage, and inform them about new features or services.- **Issue Resolution:** Work collaboratively with other team members to resolve customer complaints and issues, ensuring that solutions meet customer expectations.**Required Skills and Expectations:**- Strong communication skills are essential to engage effectively with customers and convey information clearly.- Ability to demonstrate empathy and patience, especially when dealing with challenging customers or sensitive issues.- Proficiency in using computers and basic software applications as you will manage customer interactions digitally.- A team-oriented attitude is necessary, as you will work with colleagues to provide the best service possible.- A positive attitude and willingness to learn are crucial for personal growth and adapting to the dynamic work environment.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • Fresher
  • 9.0 Lac/Yr
  • Kollam
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Airport Ticketing Executive based in Kollam. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start their careers in the aviation industry.**Key Responsibilities:**- **Manage Customer Bookings:** Handle ticket reservations and changes for passengers, ensuring accuracy and promptness in bookings.- **Provide Information:** Assist travelers by offering up-to-date information on flight schedules, fares, and travel requirements.- **Issue Tickets:** Process and issue tickets for customers, ensuring all details are correct to avoid any travel issues.- **Handle Payments:** Manage transactions efficiently, accepting various forms of payment and offering receipts for completed transactions.- **Resolve Issues:** Address any customer concerns or issues regarding their bookings or travel plans, providing solutions in a friendly manner.- **Coordinate with Airlines:** Work closely with airlines to ensure smooth communication regarding flight updates and changes.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately handling bookings and issuing tickets. Basic computer skills are necessary for utilizing ticketing software. A positive attitude and excellent customer service skills are essential for dealing with inquiries and resolving any issues. Freshers are encouraged to apply, and we welcome those with a passion for the travel industry to join our team.
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
View all details

Office Assistant Fresher

Annammu Career Connect

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Kannur
Data Management Microsoft Excel Microsoft Office Microsoft Word Receptionist Activities Administrative Skills Office Work Typing Skills Data Entry Customer Relationship
We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.
View all details
  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Ernakulam
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.
View all details
  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Ernakulam
Customer Relationship Direct Sales Customer Care
Job Title: Sales Support ExecutiveCompany: Selzer PolymersLocation: Kolenchery / PancodePreferred Candidate: Female candidates residing near Kolenchery.Job Description: Selzer Polymers is looking for a responsible and customer-focused Sales Support Executive to assist sales operations and coordinate with customers. The ideal candidate should live nearby and be able to support day-to-day sales activities efficiently.Key Responsibilities: Support the sales team with daily sales activitiesHandle customer inquiries through phone, WhatsApp, and direct interactionPrepare quotations, invoices, and sales reportsMaintain accurate customer and sales recordsFollow up on orders, deliveries, and paymentsCoordinate with internal teams for smooth order processingAssist in promotional and sales-related tasksRequirements: Female candidates preferredMust be residing in or near Kolenchery / PancodeMinimum qualification: Plus Two / Diploma / DegreeBasic computer skills (MS Office, email, billing software preferred)Good communication skills in Malayalam; English is a plusFriendly attitude and customer-handling skillsExperience in sales support or customer service is an added advantageWork Details: Working hours: 9:00 AM to 5:00 PMJob Type: Full-timeWork Location: In person
View all details
  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Customer Care Cons Customer Relationship Customer Guidance Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO BPO Operations
As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kochi
Customer Relationship Sales
Job Title: Business Development AssociateLocation: Kochi (Field Work)Job Responsibilities:Conduct field visits and client meetingsBuild and maintain customer relationshipsSupport sales growth and achieve targetsRequirements:Good communication and interpersonal skillsMust own and know how to ride a two-wheeler with valid licensewilling to relocate in KochiSales experience is an added advantageQualification: Any DegreeSalary & Benefits:13,000 20,000 per monthPetrol allowance applicable Interested candidates can apply or call for more details.Contact us : 8714664175/ 9995666178Email us : hr@handysquad.in
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Idukki
Customer Relationship Sales Communication
The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.
View all details

Front Office Receptionist (1-2 Years)

Spice County Group of Resorts

  • 1 - 2 yrs
  • Munnar Idukki
Computer Application Guest Relations Customer Relationship General Administration Telephone Handling
Hotel front office receptionists greet guests, handle check-ins/check-outs, manage reservations, and resolve inquiries using PMS software. They coordinate with departments and upsell services in fast-paced resort environments like Munnar.
View all details
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kakkanad Kochi
Communication Skills Client Management Marketing Customer Service Problem Solving Time Management Client Relationship
Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support
View all details
  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Kochi
Channel Sales Lead Generation Sales Lead Generation Customer Relationship Marketing
Generate revenue from 45 assigned banks.* Promote incentive programs to bank staff.* Complete medicals to ensure policy issuance.* Explore new markets and segments.* Build customer base, cross/upsell, and maintain bank relations.
View all details

Floor Manager (full Time)

Image Mobiles and Computers

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Edappally Ernakulam
Professional Communication Team Building Team Coordinator Customer Relationship
Job Title: Floor Manager Electronics Retail Showroom (Mobiles, Laptops & Accessories)Job Overview:The Floor Manager will oversee the daily functioning of the retail floor, ensure high customer satisfaction, manage staff performance, and drive sales growth. This role requires strong leadership, product knowledge, and customer-handling skills.Supervise showroom staff and assign daily tasksKey Responsibilities:-Maintain product displays, stock arrangement, and cleanliness-Handle customer queries, complaints, and escalations-Achieve monthly sales targets and monitor team performance-Ensure demo devices are functional and updated-Coordinate with inventory team for stock replenishment-Maintain billing accuracy and oversee cash handling-Train team on product features and sales techniquesRequirements:-Bachelors degree preferred, but not mandatory-25 years of retail experience (electronics preferred)-Strong communication & leadership skills-Knowledge of smartphones, laptops & accessories-Ability to work in fast-paced retail environment;
View all details
  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kochi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.
View all details
  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Kottayam
Customer Service Team Management Skills Interpersonal Skills Banking Sales Insurance Sales
Key Responsibilities:Acquire new customers and generate business through BFSI/NBFC channels.Maintain and strengthen relationships with existing customers.Cross-sell and up-sell life insurance products to achieve assigned business targets.Provide after-sales support and ensure smooth policy issuance and servicing.Coordinate with internal teams to ensure timely resolution of customer issues.Required Skills & Qualifications:Minimum 1 year of experience in BFSI / NBFC sales (Life insurance experience is an added advantage).Graduation is mandatory.Excellent communication and relationship-building skills.Strong sales orientation and target-driven mindset.Ability to work independently and as part of a team.
View all details
Air Ticketing Ticket Booking Customer Relationship Ground Staff Ground Hostess Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Staff Airport Executive
We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass
View all details
Good Communication Cash Flow Management Costomer Customer Relationship Customer Support Problem Solving
- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.
View all details
  • Fresher
  • Female
  • Kottayam
Leadership Skills
We are looking for a motivated and enthusiastic Customer Relationship Executive to join our team in Kottayam. This position is ideal for freshers passionate about building strong customer relationships and providing excellent service.**Key Responsibilities:**- **Customer Interaction:** Engage with customers in person or over the phone to understand their needs and respond to their inquiries, ensuring they feel valued and understood.- **Issue Resolution:** Address customer complaints or concerns promptly and effectively, working to resolve issues to enhance customer satisfaction and loyalty.- **Feedback Collection:** Actively seek feedback from customers regarding their experiences, which helps improve services and understand client needs.- **Data Management:** Maintain accurate and up-to-date customer records in the database, ensuring all information is organized and easy to access.- **Product Knowledge:** Stay informed about the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills are essential for articulating information clearly and effectively to customers.- A friendly and approachable demeanor is necessary to make customers feel comfortable and important.- Basic computer skills are required for managing customer data and communication.- A problem-solving mindset will help in addressing customer concerns efficiently.- A positive attitude and a strong willingness to learn are crucial, especially for freshers entering the workforce.We encourage aspiring professionals to apply and take the first step in their career in customer relationship management.
View all details
  • Fresher
  • 18.0 Lac/Yr
  • Kochi
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in cochin. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
View all details
  • Fresher
  • 18.0 Lac/Yr
  • Kozhikode
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in calicut. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
View all details
  • Fresher
  • 18.0 Lac/Yr
  • Kollam
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in kollam. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
View all details
  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Kozhikode
Customer Relationship Data Management Microsoft Excel Microsoft Office Microsoft Word Receptionist Activities Administrative Skills Office Work Typing Skills Followups Data Entry
We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.
View all details
View More Jobs

Apply to 123 Customer Relationship Job Vacancies in Kerala

  • Kerala Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs