Customer Relationship Job Vacancies in Kerala

As a Field Sales Executive in Kochi, you will play a crucial role in driving our sales efforts and building strong customer relationships. Your responsibilities will include:- **Identifying Potential Customers**: Research and locate new customers for our products, ensuring you target the right market segments.- **Engaging with Clients**: Actively approach potential clients to introduce our products, answer their queries, and generate interest.- **Maintaining Customer Relationships**: Build and nurture strong relationships with existing customers through regular follow-ups and support to enhance customer loyalty.- **Achieving Sales Targets**: Work towards meeting monthly sales targets by effectively promoting and selling our products.- **Collecting Market Feedback**: Gather feedback from customers about their needs and preferences to inform product development and sales strategies.- **Reporting Sales Activities**: Maintain accurate records of sales activities and client interactions, providing regular updates to management on progress and opportunities.To be successful in this role, you should possess good communication skills to effectively engage with clients. A basic understanding of sales principles is essential. Being proactive and self-motivated will help you succeed in a competitive environment. Since the position requires frequent interaction with clients, candidates should be comfortable working in the field and happy to travel as needed. Although experience is not mandatory, a strong willingness to learn and adapt will be beneficial.

Hiring for AirtelRole: Field Sales ExecutiveLocation: All Over KeralaJob Type: On Roll

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. **Customer Support**: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

As a Sales Officer, you will play a key role in driving sales and building strong relationships with customers. Your main responsibilities will include:- **Customer Engagement**: Interacting with customers to understand their needs and provide solutions that meet those requirements, helping to build rapport and trust.- **Sales Target Achievement**: Meeting and exceeding sales targets set by the management, which will require effective planning and execution of sales strategies.- **Product Knowledge**: Gaining a thorough understanding of the products you are selling to provide accurate information and support to customers, enhancing their buying experience.- **Market Research**: Identifying potential customers and analyzing market trends to keep the sales approach fresh and relevant, ensuring competitive positioning.- **Follow-Up**: Regularly following up with leads and existing customers to ensure customer satisfaction and identify opportunities for additional sales.- **Reporting**: Maintaining accurate records of sales activities and customer interactions to provide management with valuable insights into performance and behavior patterns.To succeed in this role, you should have a positive attitude, strong communication skills, and the ability to work well in a team. Previous experience in sales is preferred but not mandatory. You must be comfortable working in an office environment, demonstrating a proactive approach and a willingness to learn. Additionally, good organizational skills and a customer-focused mindset will be essential for achieving success in this position.

We are seeking a dedicated Branch Relationships Executive to foster strong relationships with clients and enhance branch performance. This role is based in Ernakulam and requires 1 to 2 years of experience, along with a post-graduate degree.Key Responsibilities:- **Client Interaction**: Engage with clients to understand their needs, provide support, and ensure customer satisfaction. This requires effective communication and a friendly approach.- **Performance Monitoring**: Track branch performance metrics and prepare reports. This involves analyzing data to identify trends and areas for improvement.- **Networking**: Develop and maintain relationships with local businesses and organizations to increase branch visibility. Building a strong network helps to create new business opportunities.- **Feedback Collection**: Gather feedback from clients to help improve branch services and offerings. This is vital for making informed decisions that enhance customer experience.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect with clients and team members effectively. Strong analytical skills are crucial for monitoring performance and presenting findings. A proactive attitude and problem-solving ability are essential to address client concerns and improve branch operations. Being organized and detail-oriented will help manage multiple tasks efficiently. Finally, a good understanding of the local market will contribute to building and maintaining valuable relationships.

Key Responsibilities:Team Leadership: Recruit, train, coach, and motivate sales representatives.Strategy & Planning: Develop and implement effective sales and marketing strategies to meet KPIs and company objectives.Performance Management: Set sales targets, monitor performance, analyze data, manage pipelines, and report to leadership.Customer Relations: Foster customer engagement, manage key accounts, and handle complex negotiations.Collaboration: Work closely with marketing and other departments on campaigns.Operations: Maintain CRM data, forecast sales, and manage sales processes.Essential Skills:Leadership & MentoringStrategic PlanningData Analysis & ReportingNegotiation & CommunicationCRM Proficiency.Job Types: Full-time, Permanent

we are hiring customer relationship executive, only preffered ladies candidates.

As a Restaurant Captain, you will play a vital role in ensuring smooth operations and excellent guest experiences within our dining establishment. **Key Responsibilities:**- **Supervise Staff:** Oversee the restaurant team, providing guidance and support to ensure high service standards are maintained at all times.- **Manage Customer Service:** Greet and seat guests, taking their orders accurately and promptly addressing any concerns to enhance their dining experience.- **Co-ordinate with Kitchen:** Communicate effectively with kitchen staff to ensure timely and accurate food preparation and delivery, helping to create a seamless flow between front and back of house.- **Maintain Cleanliness:** Ensure that dining areas, tables, and utensils are clean and well-presented, adhering to hygiene standards and creating a welcoming environment for guests.- **Handle Payments:** Process customer payments accurately and efficiently, ensuring a smooth checkout experience for patrons.**Required Skills and Expectations:**- **Experience:** A minimum of 1 to 5 years in the hospitality or restaurant industry is preferred, showcasing a solid understanding of food service operations.- **Communication Skills:** Strong verbal communication skills are essential for interacting with guests and team members to convey information clearly and effectively.- **Leadership Qualities:** Ability to lead and motivate a team, ensuring everyone works efficiently and collaboratively to enhance service quality.- **Attention to Detail:** A keen eye for detail is important to maintain high standards in service delivery and presentation.- **Flexibility:** Willingness to work various shifts, including weekends and holidays, to meet the restaurant's needs and customer demands.

Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.

As a Customer Relationship Executive, you will play a vital role in managing client relationships and ensuring customer satisfaction. Your primary responsibility is to serve as a point of contact for customers, addressing their needs and building trust.**Key Responsibilities:**- **Customer Support:** Provide timely assistance to customers through phone, email, or chat to resolve queries and issues, ensuring a positive experience.- **Relationship Building:** Develop strong relationships with customers to enhance loyalty and encourage repeat business by understanding their preferences and needs.- **Feedback Collection:** Gather customer feedback on products and services, which will help the company improve offerings and address any concerns.- **Account Management:** Monitor customer accounts to ensure they receive necessary support, track their usage, and inform them about new features or services.- **Issue Resolution:** Work collaboratively with other team members to resolve customer complaints and issues, ensuring that solutions meet customer expectations.**Required Skills and Expectations:**- Strong communication skills are essential to engage effectively with customers and convey information clearly.- Ability to demonstrate empathy and patience, especially when dealing with challenging customers or sensitive issues.- Proficiency in using computers and basic software applications as you will manage customer interactions digitally.- A team-oriented attitude is necessary, as you will work with colleagues to provide the best service possible.- A positive attitude and willingness to learn are crucial for personal growth and adapting to the dynamic work environment.

We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. **Problem Resolution**: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. **Communication**: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. **Record Keeping**: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.

Job Title: Business Development AssociateLocation: Kochi (Field Work)Job Responsibilities:Conduct field visits and client meetingsBuild and maintain customer relationshipsSupport sales growth and achieve targetsRequirements:Good communication and interpersonal skillsMust own and know how to ride a two-wheeler with valid licensewilling to relocate in KochiSales experience is an added advantageQualification: Any DegreeSalary & Benefits:13,000 20,000 per monthPetrol allowance applicable Interested candidates can apply or call for more details.Contact us : 8714664175/ 9995666178Email us : hr@handysquad.in

We are looking for a motivated and enthusiastic Customer Relationship Executive to join our team in Kottayam. This position is ideal for freshers passionate about building strong customer relationships and providing excellent service.**Key Responsibilities:**- **Customer Interaction:** Engage with customers in person or over the phone to understand their needs and respond to their inquiries, ensuring they feel valued and understood.- **Issue Resolution:** Address customer complaints or concerns promptly and effectively, working to resolve issues to enhance customer satisfaction and loyalty.- **Feedback Collection:** Actively seek feedback from customers regarding their experiences, which helps improve services and understand client needs.- **Data Management:** Maintain accurate and up-to-date customer records in the database, ensuring all information is organized and easy to access.- **Product Knowledge:** Stay informed about the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills are essential for articulating information clearly and effectively to customers.- A friendly and approachable demeanor is necessary to make customers feel comfortable and important.- Basic computer skills are required for managing customer data and communication.- A problem-solving mindset will help in addressing customer concerns efficiently.- A positive attitude and a strong willingness to learn are crucial, especially for freshers entering the workforce.We encourage aspiring professionals to apply and take the first step in their career in customer relationship management.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.