As a Restaurant Captain, you will play a vital role in ensuring smooth operations and excellent guest experiences within our dining establishment.
Key Responsibilities:
- Supervise Staff: Oversee the restaurant team, providing guidance and support to ensure high service standards are maintained at all times.
- Manage Customer Service: Greet and seat guests, taking their orders accurately and promptly addressing any concerns to enhance their dining experience.
- Co-ordinate with Kitchen: Communicate effectively with kitchen staff to ensure timely and accurate food preparation and delivery, helping to create a seamless flow between front and back of house.
- Maintain Cleanliness: Ensure that dining areas, tables, and utensils are clean and well-presented, adhering to hygiene standards and creating a welcoming environment for guests.
- Handle Payments: Process customer payments accurately and efficiently, ensuring a smooth checkout experience for patrons.
Required Skills and Expectations:
- Experience: A minimum of 1 to 5 years in the hospitality or restaurant industry is preferred, showcasing a solid understanding of food service operations.
- Communication Skills: Strong verbal communication skills are essential for interacting with guests and team members to convey information clearly and effectively.
- Leadership Qualities: Ability to lead and motivate a team, ensuring everyone works efficiently and collaboratively to enhance service quality.
- Attention to Detail: A keen eye for detail is important to maintain high standards in service delivery and presentation.
- Flexibility: Willingness to work various shifts, including weekends and holidays, to meet the restaurant's needs and customer demands.