Array ( [0] => customer-retention [1] => kerala ) Customer Retention Jobs in Kerala,Customer Retention Job Vacancies in Kerala
14

Customer Retention Job Vacancies in Kerala

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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Ernakulam
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Pathanamthitta
MS Office Customer Retention
JOB DESCRIPTIONo Plan the weddingo Talk to clients and understand their needso Arrange vendors (decor, food, photo, makeup)o Manage budgeto Select and set up venueo Handle guest arrangementso Coordinate everything on wedding dayo Solve problems quicklyo Make sure the event runs smoothly
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Good Communication Cash Flow Management Costomer Customer Relationship Customer Support Problem Solving
- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.
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Customer Management Customer Relationship Communication Sales Process Strategic Communication Customer Retention Outbound Calling Inbound Calls
Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition
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Customer Relationship Executive

Abba Global Enterprises

  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Palarivattom Ernakulam
Communication Skills Basic Computer Skills Outbound Calling Customer Retention Inbound Calls Strategic Communication
OUR COMPANY IS PLYWOOD IMPORTING,AND WHOLE SALE, RETAIL COMPANY.
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Customer Management Strategic Communication Customer Retention Inbound Calls Outbound Calling
A leading financial agency requiresOFFICE STAFF (female)+2 and above ms office and excel must)kollam onlyCRE (FIELD WORK) (male / female)DRA required +2 and abovekollam, tvm, pathanamthittaTEAM LEADER (field work) (male)degree and above(minimum one year experience in NBFC)kollam, tvm, pathanamthittaMANAGER (male)degree and aboveminimum one year experience in NBFCkollam and pathanamthittaworking in NBFC or loan recovery and collectionMinimum one year experience in similar field must have two wheeler with valid licenceAttractive commission / salary TA + INCENTIVES and other additional benefits
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kakkanad Kochi
Good Communication Customer Retention Strategic Communication Outbound Calling Inbound Calls
Your primary role will involve reaching out to our target audience, informing them about the platform's benefits, and encouraging them to explore it further. Youll answer any questions they might have, share success stories, and inspire them to take the leap toward showcasing their talents!What You'll Do:Contact and engage potential users via calls.Share the benefits of the platform and how it can elevate their talent.Answer any questions or address concerns they may have.Encourage them to visit and explore the platform.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Parappur Thrissur
Marketing Sales Process Customer Handling Customer Retention
Sales the carMarketingEvents
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kannur
Customer Relationship Customer Retention
We are looking for a Customer Relationship Executive to manage our relationships with our customers and ensure that they are satisfied with our products and services.Key Responsibilities:Act as the primary point of contact for customers and address their queries in a timely and professional manner.Understand customer needs and requirements and provide appropriate solutions or recommendations.Maintain accurate records of customer interactions and follow up on all customer inquiries.Achieving sales targets and objectives as set by the Sales ManagerKeep up-to-date with industry trends and best practices to provide excellent customer service.Requirements:Bachelor's degree in Business Administration, Marketing, or related field.Fresher- 1 Years experienceExcellent communication and interpersonal skills.Ability to work independently and in a team environment.Candidates from Chakkarakkal - Kannur are only preferred.
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Customer Retention Customer Retention Executive Operation Executive NBFC Area Sales Incharge Area Sales Manager Life Insurance Bancassurance Loans Bank Operations Officer Mutual Funds Sales Business Development Executive Sales Team Leader BFSI Banca Walk in
Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Excellent communication skills.Should be sales driven.High level of energy.
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  • 2 - 7 yrs
  • Female
  • Neyyattinkara Thiruvananthapuram
Customer Relationship CRM Marketing Customer Retention Client Development
Hiring for 5 Customer Relationship Executive Jobs in eanchacal,Neyyattinkara, Thiruvananthapuram, Kerala, with minimum 2 Years Experience,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,CRM,Marketing,Customer Retention,Client Development etc.
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  • 0 - 1 yrs
  • Kerala
English Communication Customer Retention Executive
Have English ,Malayalam,Hindi.tamil Etchave Good Communication Skills.hindi is Added Advantage
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kozhikode
Customer Relationship CRM Marketing Microsoft Office CRO Customer Retention Communication Skills Interpersonal Skills Negotiation and Convincing Skill
Generating sales leads that develop into new customers and identifying and assessing customer needs to achieve satisfaction.Managing customer queries and handling the issuesprovide end to end assistance to clientsCollecting and analyzing customer feedbackPreparing marketing strategies
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Sales Customer Relationship Marketing CRO Customer Retention Client Development
Job Openings for 1 Customer Relationship Executive Job for Freshers in Kannur, Kerala,Thottada Kannur, Kerala having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Sales,Customer Relationship,Marketing,CRO,Customer Retention,Client Development etc.
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Recovery Manager

Unique Associates

Good Communication Skills Field Incharge DRA Executive Outbound Calling Strategic Communication Customer Retention Inbound Calls
A leading financial agency requiresCRE (FIELD WORK) (male / female)DRA required +2 and abovekollam, tvm, pathanamthittaTEAM LEADER (field work) (male)degree and above(minimum one year experience in NBFC)kollam, tvm, pathanamthittaMANAGER (male)degree and aboveminimum one year experience in NBFCkollam and pathanamthittaworking in NBFC or loan recovery and collectionMinimum one year experience in similar field must have two wheeler with valid licenceAttractive commission / salary TA + INCENTIVES and other additional benefits
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