Customer Relationship Fresher Jobs in Kerala

Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.Key Responsibilities:- Customer Interaction: Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- Issue Resolution: Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- Relationship Building: Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- Feedback Collection: Gather feedback from customers about their experiences and suggestions, to help improve our services.- Reporting: Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- Collaboration with Teams: Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

As a Field Sales Executive in Kochi, you will play a crucial role in driving our sales efforts and building strong customer relationships. Your responsibilities will include:- Identifying Potential Customers: Research and locate new customers for our products, ensuring you target the right market segments.- Engaging with Clients: Actively approach potential clients to introduce our products, answer their queries, and generate interest.- Maintaining Customer Relationships: Build and nurture strong relationships with existing customers through regular follow-ups and support to enhance customer loyalty.- Achieving Sales Targets: Work towards meeting monthly sales targets by effectively promoting and selling our products.- Collecting Market Feedback: Gather feedback from customers about their needs and preferences to inform product development and sales strategies.- Reporting Sales Activities: Maintain accurate records of sales activities and client interactions, providing regular updates to management on progress and opportunities.To be successful in this role, you should possess good communication skills to effectively engage with clients. A basic understanding of sales principles is essential. Being proactive and self-motivated will help you succeed in a competitive environment. Since the position requires frequent interaction with clients, candidates should be comfortable working in the field and happy to travel as needed. Although experience is not mandatory, a strong willingness to learn and adapt will be beneficial.

Hiring for AirtelRole: Field Sales ExecutiveLocation: All Over KeralaJob Type: On Roll

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. Customer Support: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.

As a Relationship Manager in Kottarakkara, your primary role will be to build and maintain strong relationships with customers. You will work directly with clients to understand their needs and ensure their satisfaction with our services. This position is suitable for freshers who have completed their 12th grade and are eager to develop a career in customer relationship management.Key Responsibilities:- Client Engagement: Reach out to potential and existing clients to understand their requirements and ensure they feel valued.- Problem Resolution: Address any issues or complaints raised by clients promptly, working to find solutions that enhance their experience.- Product Knowledge: Stay updated on our services and products, so you can provide accurate information and assist clients effectively.- Feedback Collection: Actively gather feedback from clients to improve services and report insights to management.- Relationship Development: Foster long-term relationships with clients through regular communication and personalized service.Required Skills and Expectations:Strong communication skills are essential, as you will be interacting with clients daily. A friendly and approachable attitude is important for making clients feel comfortable and valued. You should be detail-oriented, able to manage multiple tasks efficiently, and have problem-solving skills to address client needs effectively. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role. Being proficient with basic computer skills will also aid in managing customer information and communications smoothly.

we are hiring customer relationship executive, only preffered ladies candidates.

Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.

As a Customer Relationship Executive, you will play a vital role in managing client relationships and ensuring customer satisfaction. Your primary responsibility is to serve as a point of contact for customers, addressing their needs and building trust.Key Responsibilities:- Customer Support: Provide timely assistance to customers through phone, email, or chat to resolve queries and issues, ensuring a positive experience.- Relationship Building: Develop strong relationships with customers to enhance loyalty and encourage repeat business by understanding their preferences and needs.- Feedback Collection: Gather customer feedback on products and services, which will help the company improve offerings and address any concerns.- Account Management: Monitor customer accounts to ensure they receive necessary support, track their usage, and inform them about new features or services.- Issue Resolution: Work collaboratively with other team members to resolve customer complaints and issues, ensuring that solutions meet customer expectations.Required Skills and Expectations:- Strong communication skills are essential to engage effectively with customers and convey information clearly.- Ability to demonstrate empathy and patience, especially when dealing with challenging customers or sensitive issues.- Proficiency in using computers and basic software applications as you will manage customer interactions digitally.- A team-oriented attitude is necessary, as you will work with colleagues to provide the best service possible.- A positive attitude and willingness to learn are crucial for personal growth and adapting to the dynamic work environment.

We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. Customer Support: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. Problem Resolution: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. Communication: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. Record Keeping: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.

Job Title: Business Development AssociateLocation: Kochi (Field Work)Job Responsibilities:Conduct field visits and client meetingsBuild and maintain customer relationshipsSupport sales growth and achieve targetsRequirements:Good communication and interpersonal skillsMust own and know how to ride a two-wheeler with valid licensewilling to relocate in KochiSales experience is an added advantageQualification: Any DegreeSalary & Benefits:13,000 20,000 per monthPetrol allowance applicable Interested candidates can apply or call for more details.Contact us : 8714664175/ 9995666178Email us : hr@handysquad.in

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Bizpole is a Start-up, Businesses Accelerator and Corpo-Legal Service Provider engaged inhelping the start-up and businesses dreams and strategizes the concepts into a successfulventure without any failures. Bizpole is a technology-driven platform which aims to be aone stop solution that covers the Legal needs of the General public, Startups andestablished Businesses. We offer seamless services to manage all kinds of complianceprocesses with respect to the Government bodies and enable people to start new ventures.Our Team's decades of in-depth knowledge in Business Accounting, Management &Consulting is the Core, which helps in Validating, Consulting and Regularizing theventures, be it a Proprietorship, Partnership, LLP, Private Limited Company. We even getto such a scale in assisting the Businesses by streamlining the accounting headachesproviding strategic accounting support for the venture even acting as the proxyaccountant. Having a perfect blend of Technology and Human touch, Biz pole teamalways delivers high quality Business Solutions & Services, across India.The role of a Business Development Associate is to assist the organization sales andgrowth efforts by contributing to new customer acquisition. He/she should be able toprovide ideas to attract new clients and keep the senior management updated aboutmarketplace and competitor activity.The primary role and responsibilities of a Business Development Associate include: Build contacts with potential clients to create new business opportunities. Acquire new clients by selling our products. Keep prospective client database updated. Track and analyse sales data to identify trends and opportunities for growth. Make cold calls for new business leads. Arrange meetings for senior management with prospective clients. Learn about the product and services of the company. Achieve the quarterly, monthly, and annual sales targets. Maintaining strong relationships

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

Bizpole is a Start-up, Businesses Accelerator and Corpo-Legal Service Provider engaged inhelping the start-up and businesses dreams and strategizes the concepts into a successfulventure without any failures. Bizpole is a technology-driven platform which aims to be aone stop solution that covers the Legal needs of the General public, Startups andestablished Businesses. We offer seamless services to manage all kinds of complianceprocesses with respect to the Government bodies and enable people to start new ventures.Our Team's decades of in-depth knowledge in Business Accounting, Management &Consulting is the Core, which helps in Validating, Consulting and Regularizing theventures, be it a Proprietorship, Partnership, LLP, Private Limited Company. We even getto such a scale in assisting the Businesses by streamlining the accounting headachesproviding strategic accounting support for the venture even acting as the proxyaccountant. Having a perfect blend of Technology and Human touch, Biz pole teamalways delivers high quality Business Solutions & Services, across India.The role of a Business Development Associate is to assist the organization sales andgrowth efforts by contributing to new customer acquisition. He/she should be able toprovide ideas to attract new clients and keep the senior management updated aboutmarketplace and competitor activity.The primary role and responsibilities of a Business Development Associate include: Build contacts with potential clients to create new business opportunities. Acquire new clients by selling our products. Keep prospective client database updated. Track and analyse sales data to identify trends and opportunities for growth. Make cold calls for new business leads. Arrange meetings for senior management with prospective clients. Learn about the product and services of the company. Achieve the quarterly, monthly, and annual sales targets. Maintaining strong relationships

We are looking for a motivated and enthusiastic Customer Relationship Executive to join our team in Kottayam. This position is ideal for freshers passionate about building strong customer relationships and providing excellent service.Key Responsibilities:- Customer Interaction: Engage with customers in person or over the phone to understand their needs and respond to their inquiries, ensuring they feel valued and understood.- Issue Resolution: Address customer complaints or concerns promptly and effectively, working to resolve issues to enhance customer satisfaction and loyalty.- Feedback Collection: Actively seek feedback from customers regarding their experiences, which helps improve services and understand client needs.- Data Management: Maintain accurate and up-to-date customer records in the database, ensuring all information is organized and easy to access.- Product Knowledge: Stay informed about the companys products and services to provide accurate information and support to customers.Required Skills and Expectations:- Strong communication skills are essential for articulating information clearly and effectively to customers.- A friendly and approachable demeanor is necessary to make customers feel comfortable and important.- Basic computer skills are required for managing customer data and communication.- A problem-solving mindset will help in addressing customer concerns efficiently.- A positive attitude and a strong willingness to learn are crucial, especially for freshers entering the workforce.We encourage aspiring professionals to apply and take the first step in their career in customer relationship management.