Urgent Requirement For Customer Service Associate

As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.

Key Responsibilities:

- Responding to customer inquiries and resolving complaints in a professional and timely manner.

- Providing accurate information about products and services to customers.

- Processing orders, returns, and exchanges accurately.

- Maintaining customer records and updating information in the database.

- Collaborating with other team members to ensure customer satisfaction.

Required Skills and Expectations:

- Excellent communication and interpersonal skills.

- Ability to remain calm and patient when dealing with difficult customers.

- Strong problem-solving and decision-making abilities.

- Proficiency in using customer service software and systems.

- Willingness to work flexible hours and adapt to changing priorities.

• Experience

  1 - 7 Years

• No. of Openings

  100

• Education

  Graduate

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office