Customer Care Executive Jobs For 12th Pass Freshers

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.

Key Responsibilities:

1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.

2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.

3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.

4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.

5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.

Required Skills and Expectations:

Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home