Customer Care Assistant Job Vacancies in Ahmedabad

As a Customer Service Executive based in Ahmedabad, you will play a key role in ensuring customer satisfaction by addressing their inquiries and needs. We are looking for freshers who are eager to learn and grow in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle phone calls, emails, and chat requests from customers, answering their questions and providing solutions promptly.- **Assist with Product Information:** Provide customers with detailed information about our products and services to help them make informed decisions.- **Resolve Issues:** Actively listen to customer concerns and work towards finding appropriate solutions, ensuring a positive experience.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to maintain up-to-date information for future reference.- **Gather Feedback:** Collect and report customer feedback to help improve our services and products, ensuring we meet their needs effectively.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing.- **Problem-Solving Ability:** A good Customer Service Executive should be able to think on their feet and provide solutions to customer problems quickly.- **Empathy and Patience:** Understanding customer needs and showing patience in stressful situations is essential for this role.- **Team Player:** Ability to work collaboratively with team members to achieve common goals while maintaining a positive workplace environment.- **Willingness to Learn:** As a fresher, a readiness to learn about our products and customer service processes is crucial for success in this position.

Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

Guest Relations,Take Orders, Present menu, answer questions and make suggestions regarding food and beverage * Serve the Guest in an accommodating manner * Apply positive suggestive sales approach to guide Guests * Looks for ways to avoid waste and limit costs * Assist in keeping the restaurant clean and safe * Report to property on time and in proper uniform * Provide the perfect service experience for every Guest * Ensure the Guest feels important and welcome in the restaurant

A Field officer Housekeeping Recruiter specializes in sourcing, screening, and hiring cleaning staff (housekeepers, cleaners) directly from local areas, labor chowks, and job fairs to fill site-specific vacancies. They conduct on-the-spot interviews, verify candidate documents, and ensure swift deployment to client sites.Key Responsibilities Field Sourcing: Actively scout for housekeeping talent in local communities, , and through networking, ensuring a steady pipeline of staff. On-Site Recruitment: Coordinate walk-in interviews, manage site-based hiring drives, and conduct initial screenings for eligibility and willingness to work. Document Verification: Collect and verify mandatory documents (Aadhaar, ID proof, address proof, bank details) for compliance. Onboarding & Deployment: Ensure selected candidates are deployed to client sites on time, assisting with initial joining formalities. Attrition Management: Handle replacement hiring immediately to minimize downtime at client sites. Reporting: Maintain daily recruitment reports and coordinate with site supervisors and understand manpower needs.Key Requirements Experience in bulk hiring or field recruitment, particularly for housekeeping or facility management staff. Strong local network and understanding of the local job market. Good communication skills to engage with blue-collar workers. Ability to travel frequently to different job sites and sourcing locations. Valid driver's license and personal transport are often required for field work.This role requires a proactive, on-the-ground approach to meet urgent staffing needs in hotels, hospitals, and corporate facilities.

The Sales Coordinator will assist the sales team in managing schedules, coordinating sales activities, and maintaining customer relationships. Responsibilities include preparing sales proposals, handling customer inquiries, and updating sales reports. The ideal candidate should have a post-graduate degree, 1-3 years of experience, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. The Sales Coordinator should be detail-oriented, able to multitask, and work well in a fast-paced environment.

Experience in Courier service

Bachelors or Diploma degree in Computer systems domain is a must Manage alarm events for the security devices Possess basic computer knowledge and working knowledge of MS tools Provide product support as per the standard guidelines Provide accurate, valid and complete information by using the right methods/tools Follow communication procedures, guidelines and policies Experience with CCTV surveillance systems will be a plus

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

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Data Entry, Customer Support, Receive Service Calls from customers, back office work.

Job Title: Service Field Engineer Home Appliances Office Location: Prahlad Nagar, Ahmedabad Salary Range: 12,000 25,000 per month Experience: Fresher or 1 to 3 Years experience Vehicle: Two wheeler Compulsory Qualification:ITI / Diploma in Electrical, Electronics, Refrigeration, Fitter or related field Job Description:We are hiring Service Field Engineers for home appliances like refrigerators, air conditioners, and washing machines. The job involves on-site installation, maintenance, and repair work. Key Responsibilities:Install, maintain, and repair home appliances at customer locations Identify technical problems and provide efficient solutions Maintain service reports and update job status Communicate effectively with customers and team Requirements:Fresher or 13 years of relevant experience Knowledge of electrical/refrigeration systems preferred Own two wheeler with valid driving license (mandatory) Ready to travel within Ahmedabad Good communication skills Perks:Travel allowance (as per company norms) On-the-job training for freshers Growth opportunities within the company To Apply:Send your resume to winspirehr07@gmail.com WhatsApp only 9106232642

Manage incoming phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

This is a full-time on-site Sales Coordinator role located in Ahmedabad. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations tasks on a daily basis.

About Us:Next Step Outsourcing is looking for talented professionals to join our growing team. We work with international clients, providing top-notch outsourcing solutions in customer support, sales, and lead generation. If you have excellent communication skills and want to build a career in the outsourcing industry, wed love to hear from you!Key Responsibilities: Handle customer queries via calls, emails, or chat (based on project) Communicate effectively with international clients Generate leads and assist in sales processes (for sales roles) Maintain accurate records of customer interactions Meet performance targets and contribute to team successWho Can Apply? Freshers & Experienced candidates welcome! Must be fluent in English (both verbal & written) Strong communication and problem-solving skills Ability to work in a fast-paced environment Basic computer knowledge and typing skillsPerks & Benefits: Competitive salary with incentives Career growth opportunities Friendly and professional work environment Training & development programs