Customer Support Coordinator Job Vacancies in Pune

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Need Urgently. Position - Sales Coordinator Exp- 1 yr to 3 yrs Salary - 12 K to 14 K Per Month Location - Narhe Responsibilities - 1. Giving Product information to clients on Calls. 2. Back Office Work, Data & Record maintenance.3. Invoice Preparation, File maintenance. 4. Knowledge of Ms Word / Excel proficiencyImmediate joining Interested candidates please apply immediately

Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

Good knowledge of computers MS Excel work experience required Basic email and office management skills Good communication skills

Key Responsibilities:1. Manage customer inquiries: Handle customer calls, emails, and messages to provide timely and accurate responses to their queries.2. Coordinate with internal teams: Collaborate with sales, technical support, and other departments to address customer issues and ensure prompt resolution.3. Assist in order processing: Support customers with placing orders, tracking shipments, and managing returns or exchanges.4. Identify customer needs: Listen to customer feedback and proactively suggest solutions or products that meet their requirements.5. Maintain customer records: Update and maintain accurate customer information in the database to ensure efficient communication and service.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Problem-solving skills: Capable of identifying issues, evaluating options, and finding solutions to meet customer needs.3. Strong interpersonal skills: Ability to build rapport with customers and work well in a team environment.4. Attention to detail: Thorough and accurate in recording customer information and managing orders.5. Customer service experience: Prior experience in a customer support role, preferably in a related industry, with a focus on providing exceptional service.6. Technical knowledge: Basic understanding of products/services to support customer inquiries effectively.

Day to day handling of operations in cafe

Sales CoordinatorExperience 2 Months to 1 Year ________________________________________Key Responsibilities Make outbound calls to potential customers using provided data Receive and handle inbound customer calls professionally Explain company products/services clearly and confidently Identify customer needs and generate qualified leads Follow up with interested customers regularly Maintain accurate call records and customer details in CRM/Excel Achieve daily, weekly, and monthly calling and lead targets Handle customer queries, objections, and complaints politely Coordinate with the sales team for lead closure Ensure high levels of customer satisfaction________________________________________Required Skills & Qualifications Graduate in B.Com / BBA / MBA Minimum 3-4 months in sales coordination or related role Good verbal communication skills Ability to persuade and negotiate Basic computer knowledge (MS Excel, CRM preferred) Comfortable with targets and performance metrics Positive attitude and willingness to learn.

*Job Summary*We're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.*Key Responsibilities*1. Sell subscription plans to clients2. Generate leads and convert them into sales3. Increase revenue for the company4. Engage with potential clients through calls and meetings5. Meet minimum sales targets consistently6. Do follow ups they will get leads from the management *Compensation*- Salary: 15,000 - 30,000 per month- Incentives: Up to 60,000 for depends upon performance Earn upto 80-1 lack according to the performance *Probation Period Details*- Duration: One week training- Data Provision: We'll provide you with relevant customer data- Expectations: Sell at least two subscription plans within the probation period*Post-Probation Expectations*- Payroll Commencement: Your salary will start once you successfully complete the probation period- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectations*Work Arrangement*- Hybrid/Remote: Flexible work arrangement with options to work from home or officeIf you're a driven and sales-focused individual, apply now to join our team!

SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING

Managing daily office operations, scheduling appointments, handling correspondence, and maintaining office supplies. Data Management:Accurate and timely data entry into company databases, organizing and maintaining both physical and digital records. Document Handling:Assisting in the preparation and processing of documents, ensuring proper filing and record-keeping. Communication and Coordination:Facilitating communication between different departments, coordinating tasks, and ensuring smooth information flow.

Taking orders of medicines from retailers Customer management & relationship developmentcreating the revenue Sales development

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Engineers have high-impact, up-to-date support material. Handling customer calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing and technical events. Handling customer orders over phone, email, or mail and ensuring the orders have the correct prices, discounts, and product codes. Feeding the customer orders in ERP system, ensuring they are processed according to customer requirements. Making purchase orders against the customer orders and managing delivery related communication with the Principles and ensuring all orders are accurate and delivered on time. Ensuring customers pay as per the agreed credit terms and coordinate with accounts team for recoveries. Developing and maintaining filing systems so as to maintain sales records, prepare MIS reports, and coordinating with Sales Engineers to ensure budget achievement Tele-Marketing and mailers highlighting the company's products and services to the potential customers. Ensuring adherence to laws, regulations, and company policies. Responsible for managing import and export shipments, including all related tasks and follow-ups.Qualification- A Bachelor's degree in Business Administration or related field. contact - vishakha Patil - 8855997934mail id- vishakha.vms@gmail.com

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career Path! Work From Home - Embracing Opportunities Across IndiaAbout Us: Join Votiko Solutions, a leading player in the BPO sector, celebrated for its outstanding call center services. Our dedication goes beyond superior customer interaction; we are committed to fostering personal development. Become part of our vibrant team, where your talents are acknowledged and your journey to success is intertwined with our shared vision.Job Overview: As a Call Center Executive, you will be essential in providing top-notch service. From your home office, you will engage in telemarketing, handle a variety of inbound and outbound calls, and deliver exceptional customer support. Votiko offers a supportive environment where your career goals can thrive without limits.Job Responsibilities:1. Lead telemarketing initiatives, including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide outstanding customer support through multiple channels, such as phone, email, and live chat.4. Proactively work to surpass established performance benchmarks.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of English with excellent communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Must have a personal laptop and a reliable broadband connection for effective remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, based on experience. Attractive incentives linked to performance achievements. Flexibility to work from home.Are you ready to advance your career as a Call Center Executive in a top-tier call center? Take the leap!Contact Us: Call us at 8511539085

Marketing Coordinator, Sales And MarketingWe are Manufacture All Types of Storage Racks.> Heavy Duty Racks> Pallet Racks> Medium Duty Racks/Light Duty Racks> MS Pallets/Plastic Pallets> Die Storage Racks> FIFO Racks> Multi-Tier Storage Rack> Cantilever Storage Rack> Pipe Storage Rack> Hardware Rack> Drive In Drive Rack> All Types of Lockers, Staff Locker.> Mezzanine Floor> Mobile Compactor> Tool Trolley> Material Handling Trolleys> Modular Office Workstation>Assembly Tables> Modular Office Furniture Etc.You can contact us at 9370658141, 8237186150Please find the web link:www.rashmienterprises.org / www.rashmiracks.comwww.rashmistorage.com / www.rashmienterprises.org

We are seeking a dynamic Backoffice and Sales Coordinator to join our team. This role will primarily involve supporting our sales team with administrative tasks, coordinating sales-related activities, and ensuring smooth operations of the back office. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively. Experience in sales support, customer service, or administrative roles is preferred.

1) Training should be provided to candidate.2) Required Two Wheeler with license3) Good Communication required.4) Field work is also .

Handled calls & emails b. Calendar Management c. Travel arrangements (Domestic Only) d. Co Ordination with various department. e. Reminders of day-to-day work f. House management of director g. PPTs if required h. Excel Sheets, reports making & data entries i. Day to Day to work assigned j. Taking updates from various Departments k. Managed various events of the organization (Exhibitions, Channel Partners meet) l. Updates from various sites for reports etc. m. Arranged Meetings

Job Title: Sales CoordinatorJob Summary:The Sales Coordinator is responsible for supporting the sales team in achieving revenue targets, coordinating sales activities, and providing administrative assistance to ensure efficient sales operations.Key Responsibilities:Sales Support:Assist sales representatives with order processing, invoicing, and other administrative tasks.Generate and maintain sales reports, dashboards, and performance metrics.Respond to customer inquiries and provide pre-sales and post-sales support.Communication and Coordination:Facilitate communication between sales team members, other departments, and external stakeholders.Coordinate meetings, conferences, and events related to sales activities.Collaborate with marketing to ensure alignment between sales and marketing strategies.Documentation and Record Keeping:Maintain accurate and up-to-date customer and sales records in the CRM system.Prepare and organize sales contracts, proposals, and other documentation.Track and manage inventory levels to ensure product availability for sales.Order Processing:Process and track sales orders, ensuring timely and accurate delivery.Collaborate with logistics and shipping teams to coordinate product deliveries.Address any issues or discrepancies related to orders.Customer Relationship Management:Build and maintain positive relationships with customers, addressing their needs and concerns.Gather customer feedback and communicate it to the sales and product development teams.Market Research:Conduct market research to identify potential leads and market trends.Assist in analyzing competitors and market conditions to support sales strategies.Qualifications and Skills:Bachelor's degree in business, marketing, or a related field.Proven experience in a similar sales support or coordination role.Strong organizational and multitasking skills.

Votiko Solutions Private Limited - Transforming Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career! Work From Home - Seizing Opportunities NationwideAbout Us: Welcome to Votiko Solutions, a trailblazer in the BPO industry, recognized as the best call center. We redefine customer engagement through innovation, inclusivity, and a commitment to individual growth. At Votiko, your journey to success is our mission. Join us in a dynamic team where every voice matters, and every success is celebrated.Job Overview: As a Call Center Executive, you are at the forefront of delivering exceptional service. From the comfort of your home, engage in telemarketing, manage inbound and outbound calls, and provide outstanding customer support. At Votiko, we offer a collaborative environment where your career aspirations find boundless opportunities to thrive.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Transform Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a vital part of our journey towards excellence.Contact Us: Call us at 8511539085 ,8980851139 9558493605

Required for Back office sale support , good communication skill , Good in excel , Invoices Making , challan making