Array ( [0] => support-assistant [1] => hyderabad ) Support Assistant Jobs in Hyderabad,Support Assistant Job Vacancies in Hyderabad Telangana
93

Support Assistant Job Vacancies in Hyderabad

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hitech City Hyderabad
Voice Process Fresher Voice Support Basic Computer Skills
Job Title: Voice Process Trainee (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn
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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Somajiguda Hyderabad
Litigation Support Litigation Matters Litigation Associate Litigation Legal Attorney
We are hiring Freshers and Candidates with 0 to 3 years of PQE in Contracts and Litigation for Hyderabad Location.REQUIREMENTS:A candidate holding an LLB qualification. LLM (Optional)Candidate with prior work experience will be preferred.Willingness to travel, if required (within India).JOB DESCRIPTION:1. Good knowledge and expertise in law and basic business acumen to handle client contracts and requirements.2. Drafting and filing suits, petitions, applications and Counters.3. Case management and handling skills.4. Appear and represent before various courts, tribunals and forums.5. Research and assistanceLocation: Chambers of Law, #509, Diamond Block, Somajiguda, HyderabadOffice AdministratorMobile : 8886882146
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Administration Executive Admin Support Executive Administrator Executive Human Resource Executive HR Admin Executive Administration Office Executive Admin Office Assistant Office Admin Head Front Office Admin Senior Administration Executive
As an Administration Executive, your responsibilities will include overseeing and managing the daily operations of the office, providing administrative support to ensure efficient operation of the office, handling basic HR tasks such as onboarding new employees and maintaining employee records, managing office supplies and equipment, and coordinating with various departments to ensure smooth workflow.To excel in this role, you should have excellent organizational skills, strong attention to detail, the ability to prioritize tasks and meet deadlines, good communication skills, both written and verbal.
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  • 1 - 3 yrs
  • Hyderabad
Assistant Human Resource Employee Relations Grievance Handling Employee Grievances
Were looking for a motivated and empathetic Support Consultant with 12 years of experience in handling Employee Relations and Grievance Management. This is a great opportunity for someone who is early in their HR career and looking to grow in a people-centric support role. Key Responsibilities:Manage employee relations and grievance cases in a timely and professional manner.Respond to employee queries through calls, emails, and internal support systems.Document and escalate issues when needed, ensuring compliance with internal policies.Assist HR teams in investigations, compliance tracking, and employee support activities.Coordinate with internal departments to ensure employee concerns are addressed. Qualifications:MBA in Human Resources or a Law graduate12 years of relevant HR support or employee relations experienceStrong communication, documentation, and conflict resolution skillsEmpathetic listener with a solution-oriented mindsetIf you enjoy helping others, maintaining workplace fairness, and supporting HR functions, this role is for you!
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Customer Care Customer Support Customer Care Representative Customer Care Executive Customer Care Associate Inside Sales Associate Tour Consultant T Travel Consultant US Process Sales Australian Customer Service Voice Process Outbound Calling Outbound Sales Inbound Process Sales Voice Process
OPPORTUNITY TO EARN UPTO ONE LAKH OR ABOVE MONTHLYOpenings for customer service representatives customer service + upselling Qualification: 12th pass / UG / Graduate No B.Tech / B.E Experience: Freshers who are an excellent or good communicators in English can also applySalary: 17K to 27KIncentives: Upto one lakh monthly Shift: 24/7Week off: Two rotationalCab: One end in the odd hours within 23 kms radius Location: HyderabadIMMEDIATE JOINERS ONLYPlease share your CV on impleojobs@gmail.com / 8920732836
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Customer Care Associate (2-3 Years)

Aham Bhramhasmi Service Pvt Ltd

  • 2 - 3 yrs
  • Banjara Hills Hyderabad
Voice Support Customer Care Service Desk
Role DescriptionThis is a full-time role for a Customer Care Executive. As a Customer Care Executive, your day-to-day tasks will include providing customer support, ensuring customer satisfaction, and delivering outstanding customer service. You will also be responsible for customer communication, sales activities, and customer relationships. Timings 9:00 AM 6:00 PM & rotational week offs. This is an on-site role located in Banjara Hills Hyderabad.QualificationsCustomer Support, Customer Satisfaction, and Customer ServiceExcellent communication skillsSales experienceAbility to handle customer queries and resolve issuesStrong problem-solving skillsGood interpersonal skillsAbility to work well in a teamProficiency in multiple languages is a plus
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Excellent Communication Hindi & English Communication Customer Support
We are looking for a Tele caller, also known as a telemarketer or telephone sales representative, is a professional who makes outbound calls to potential customers or clients with the goal of promoting a product, service, or event and generating sales or leads. Roles&Responsibilities: Cold calling: Making a high volume of outbound calls to individuals or businesses who may be interested in the product or service being offered. Product or service promotion: Providing information about the product or service, highlighting its features and benefits, and answering any questions or concerns the potential customer may have. Lead generation: Identifying and qualifying potential leads by gauging their interest, needs, and suitability for the product or service being offered. Customer relationship management: Maintaining a database of potential customers and updating it with relevant information, such as contact details, preferences, and interactions. Achieving sales targets: Meeting or exceeding assigned sales quotas by effectively pitching the product or service and persuading potential customers to make a purchase. Handling objections: Addressing customer concerns or objections and providing appropriate solutions or explanations to overcome any barriers to the sale. Follow-up calls: Making follow-up calls to potential customers who have expressed interest but have not yet made a purchase, aiming to convert them into customers. Recording and documenting: Accurately documenting call details, customer feedback, and any important information obtained during the calls for future reference and analysis. Adhering to scripts and guidelines: Following predefined scripts, guidelines, and sales strategies provided by the organization to ensure consistent messaging and adherence to company policies. Upselling and cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to existing customers during the call.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Hyderabad
Customer Associate Tamil Kannada Malayalam Voice Process Inbound Call Telecalling Cold Calling Customer Support Walk in
Role: Customer Support.- Industry Type- BPO.- Employment Type-Full Time, Permanent.- Education Qualification- Intermediate or Any Graduation.- Work Location: Secunderabad. (Work from Office)- 6 Days Working (Rotational Week Off)- Pure dayshifts only.- CTC Freshers- Rs. 167,247 LPA (Tamil/Malayalam/Kannada with basic English and computer knowledge)- CTC Experienced- Rs. 212,247 LPA (Malayalam) With basic English and computer knowledge and 6 months minimum paper experience in tele-calling.Roles & Responsibilities:- Handle customer calls and provide information.- Explaining about products.- Handling calls related to quires, survey and feedback.- Handling enquiry and service calls.- Have to solve the queries or the problems of the customers.Eligibility Criteria: -1. Basic English and good communication skills in Kannada, Malayalam & Tamil (Any One Language)2. Freshers and experienced can apply.3. Sales experience would be an advantage.4. Candidate should be willing to work from office.5. Immediate Joiners preferred.6.No cab facility.
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  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Hitech City Hyderabad
Customer Service Representative Customer Support Voice Process Customer Associate International Telecaller
Tech Mahindra is hiring for International Voice Process ( INBOUND PROCESS)Company: Tech MahindraLocation: Hitec City (WORK FROM OFFICE)Both side Cab facility availableRole : Customer Support Associate/ Senior Customer AssociateThis job is not for freshers, Content Moderators, Backend or Mapping.Mandatory - 12 months relevant experience in International Voice ProcessSkills Required:1. Excellent English communication skills.2. Candidate should be able to handle queries.3. Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts.4. Candidate should have at least 12 month experience in International Voice Process.Any Graduate or Under Graduate (with minimum 12 month of relevant international experience) can apply.
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Banjara Hills Hyderabad
Good Command On English Tech Support
A California based app development company is looking for technical support associate, team leaders, head - customer support. Candidates with good command of English with technical skills, willing to work from office in US and India time zones. Then Joins us. Share your resume.
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Customer Support Associate

VMultiply Solutions

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Calling Semi Voice Process Customer Support
Requirement:Position : Customer support Associate (semi voice)ExP : 1 to 3 yearsLocation : HyderabadRotational shifts^6days workingVery Good communication skillsNP : Immediate to 20 daysCTC : Max 2.6 LPA based on performanceResponsibilities: - Oversee and handle the daily operations of the customer support function, ensuring that service levels and customer satisfaction goals are met. - Collaborate with cross-functional teams, including product development and operations, to address customer issues, identify trends, and implement solutions. - Handle customer inquiries or complaints, demonstrating empathy and professionalism while finding effective resolutions. - Maintain a deep understanding of Flip Health's products and services to effectively address customer inquiries and provide accurate information. - Stay updated with industry trends, regulations, and best practices in healthcare customer support to ensure compliance and continuous improvement. Qualifications: - Bachelor's degree in a related field or equivalent work experience. - Minimum of 2 years of experience in customer support, - Strong understanding of customer service principles and practices, with a focus on empathy and customer satisfaction. - Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner. - Ability to build rapport and establish positive relationships with customers and team members. - Detail-oriented with exceptional time management skills. - Proficient in using customer support software - Zoho - Knowledge of healthcare industry regulations, privacy, and compliance standards. - Flexibility to work in a fast-paced, dynamic startup environment - Work in shifts to provide 24/7 coverage and ensure customer support availability during all times. RegardssunithaHR ExecutiveVMultiply Solutions
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Jio Fiber Associate

Reliance jio Infocomm Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Hyderabad
Service Engineer Jio Fiber Technical Support
1. Physical installation and commissioning as per appointment and Home connect guidelines 2. Demonstrate and explain clearly the advantages of HSI/PPP to customer 3. Support customer for any upgrade/solutions required (PLC, security cameras connect, home theatre connect, etc.) 4. Troubleshoots the issues faced by the customers at their premises
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Good English Communication Good in Hindi Customer Support
Customer Service Specialists process complaints and issues related to products or services. To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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Technical Assistant

Medha Servo Drives

  • 0 - 3 yrs
  • Cherlapalli Hyderabad
Technical Assistant Technical Support
Roles and Responsibilities:*Provide technical support and assistance to engineers and technicians in product development and manufacturing processes*Assist in product testing, troubleshooting, and documentation*Coordinate with cross-functional teams to ensure smooth execution of projects*Maintain and update technical documentation and records*Adhere to quality standards and follow standard operating procedures*Participate in meetings and provide inputs on technical aspects*Stay updated with industry trends and advancements in technology*Assist in the evaluation and selection of suppliers for required components and materials
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Customer Support Associate

Aspire Consultancy Services

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Fluent English Fluent Tamil Kanada Fluent Hindi Customer Support Voice Process
voice process-Banking domain - Support customers through Inbound calls in relates to the credit card queries also should be ready for cross sales to earn huge incentives. Rotational shifts, Rotational week off. Specially for Females the last logout time would be 8:00 PM only 6 days a week
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Customer Support Associate

Volksskatt Consulting private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Communication Skills English Telugu Hindi
JD Details for DO's & DRM Position:-Minimum Graduation qualification is must.Excellent communication skills in English, Hindi and Telugu and Voice calling experience is mandatory for DRM. Freshers can be considered if they are interested to work in outbound sales process.Any banking process/customer service profiles eligibleRequired basic knowledge on Insurance, CC, Loans...etc.,Required good convincing skills, sales knowledge, adoptable to work at any situations.Candidate Responsibilities:-Candidate need to do outcall and Explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,)Need to reach the monthly targetsNeed to resolve customer QueriesMaintain good communication skills in Humble Manner Good Convincing skills Working Hours 9Hrs(1 hour Break)6days Working(Monday to Saturday)Salary Details(16000/- CTC to 20500/- CTC) Depends on candidate experience salary will can be negotiable.Sunday Week Off2nd Saturday and 4th Saturday will be Week off Complete Dayshifts Timings 9:00 AM TO 6:30 PM2-Way transportation will be provided from(Mehdipatnam, Nizampet, Balanagar, Bandlaguda, Secundrabad) which cover all locations to reach Pocharam.Point to point Pick and Drop will availableWork from OfficeMandatory Documents Required for Walk-in:-Updated ResumeCovid-19 vaccination Certificate copy RequiredEducational Documents Soft copy ( SSC, Inter and Degree ) are mandatory.Note:- B Tech & B. Pharmacy applicants are not eligible if they are Fresher's.Only for DRM English is must with Tamil, Hindi and Kanada For DO 3 languages are mandatory ( English, Hindi & Telugu )JD of SME Home Loans:-
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Customer Support Associate

Tri Color Manpower

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Hyderabad
Kannada Tamil English Customer Support
A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives.
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Microsoft Excel System Support Application Support Desktop Support Work From Home
we are looking for System & Application Support Associate. Resolving application issues
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Telecaller (Female)

Bliss Enterprises

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Hyderabad
Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive
Telecaller job requires fluency in required languages like English, Hindi and should have a good grip on computers. A telecaller job is usually at call centers as marketing agents or customer care agents. Telecalling is an economic and effective method used as a means of distributing information and selling their products and services to their new and old customers. In order to become a successful telecaller or to work in an efficient way, follow some of the tips that are given below.1.Purpose of call should have a clear idea before making the call to a person or any organization.2.Persistent in work the more persistent the more successful you will be at work.3.Permission to speak after the introduction process, must ask the person whether they are willing to spare some of their time to talk to us.4.Set up an appointment if the person is busy, and then ask for the right time to call him.5.Preparation of questions to gather maximum information from the person, you must prepare a list of questions in priority order.6.Control talking speed should speak very fast because the customer cannot fully understand.7.Closing the call should finish the call with a thanking note for sparing time.Telecaller roles and responsibilities include providing service to their customers or solve their queries either by making a call or attending one. Telecaller job profile should have an energetic & outgoing attitude, excellent listening skills, and multi-tasking abilities.
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 1 - 3 yrs
  • Hyderabad
Virtual Assistant Administrator Support Remote Remote Support Scheduling Email Support Communication Data Entry Time Management Client Coordinator Client Coordination MS Office Google Workspace
Job Title: Virtual Assistant Remote (US/UK Shift)Location: Remote (Pan India)Experience: 13 yearsSalary: 25,000 40,000/month + IncentivesWork Hours: Night Shift / RotationalResponsibilities:Manage calendar, emails, and to-do lists for clients.Conduct online research, prepare reports, update spreadsheets.Handle customer interactions (chat/email), order processing.Basic social media or CRM updates.Requirements:Fluent in English (written + spoken).Comfortable with remote tools (Slack, Zoom, Trello, etc.).Self-motivated, detail-oriented, proactive.Experience with US/UK clients is a big plus.Perks:Work from home.Paid training.Long-term international projects. Apply now by sending your updated resume to careers@arckits.com Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities
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