116

Customer Relationship Executive Graduate Fresher Jobs in Delhi Ncr

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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Delhi
Communication Outbound Calling Leadership Customer Handling Customer Relationship Customer Service
We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!
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  • 0 - 4 yrs
  • Greater Noida
Customer Relationship Channel Sales Strategic Communication Field Sales Retail Sales
Android Phone Two Wheeler and good communication Skills for Customer Handling manage market captured.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.'Interested candidate can send me your cv on hr.tannu@weblink.in or contact on : 8920780938
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  • 0 - 1 yrs
  • Female
  • Delhi
Client Retention Clinet Handling Customer Relationship CRM Customer Care Customer Handling
As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Direct Sales Lead Generation Field Sales Marketing Communication Negotiation Skills Customer Relationship Field Marketing Selling Skills
Job SummaryWe are looking for an energetic and result-oriented Sales Executive to drive businessgrowth, generate leads, and build strong customer relationships. The ideal candidate shouldhave excellent communication and negotiation skills with a passion for sales.Key Responsibilities Generate new business opportunities through calls, meetings, and client visits. Identify and develop potential customers. Present products/services and explain their benefits to prospective clients. Follow up on leads and convert them into sales. Maintain strong relationships with existing customers. Prepare quotations, proposals, and sales reports. Coordinate with internal teams to ensure timely delivery and customer satisfaction. Achieve monthly and quarterly sales targets.Requirements 1-3 years of experience in sales, business development, or a related role. Strong communication, presentation, and negotiation skills. Proficiency in MS Office. Self-motivated and target-driven approach. Willingness to travel locally for client meetings, if required. Eaget to learn & Grow. Has the ability to convince people effectively and understands how to build customerrelationships. Honesty, integrity, and professionalism. Respectful attitude and punctuality are essential.Preferred Candidate Male candidate preferred. Based in Gurgaon or willing to commute. Immediate joiners preferred. Must have own conveyance.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Customer Care Customer Support Customer Relationship
As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- Resolve Issues Efficiently: When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- Document Customer Interactions: It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- Provide Product Knowledge: You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- Follow Up with Customers: After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.Required Skills and Expectations:- Excellent Communication Skills: You must have strong verbal and written communication skills to interact confidently with customers.- Problem-Solving Abilities: A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- Customer-Focused Mindset: A desire to help and support customers while maintaining a positive attitude is essential.- Basic Computer Skills: You should be comfortable using computers and handling customer management software.- Team Player: Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Excel Customer Relationship Customer Care Customer Handling Cold Calling
Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Connaught Place Delhi
Travel Sales Negotiation Skills Customer Relationship
As a Travel Sales Executive, you will play a vital role in helping customers plan their travel experiences. You will be responsible for understanding client needs, recommending travel packages, and ensuring customer satisfaction.Key Responsibilities:- Engage with Customers: Communicate with clients to understand their travel preferences and requirements, ensuring a personalized service.- Sell Travel Packages: Present and promote travel packages, including flights, hotels, and itineraries, to encourage bookings.- Provide Information: Offer detailed information about destinations, travel regulations, and pricing options to assist clients in making informed decisions.- Handle Bookings: Manage the entire booking process from initial inquiry to final confirmation, maintaining a high level of accuracy.- Address Customer Concerns: Resolve any issues or queries that arise during the sales process, ensuring a positive customer experience.- Maintain Records: Keep accurate records of sales activities and client interactions using our systems for future reference and follow-up.To succeed in this role, you should have excellent communication and interpersonal skills to build rapport with clients. A passion for travel and a strong customer service orientation are essential. You should be detail-oriented, organized, and capable of working independently as well as part of a team. A background in sales or customer service is desirable but not mandatory; a willingness to learn and adapt to a fast-paced environment is crucial. A degree in B.A, B.B.A, B.Com, or a professional certification will be an advantage.
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Field Sales Executive Fresher

Trado Adhesives & Chemicals Pvt. Ltd.

  • Fresher
  • 1.3 Lac/Yr
  • Faridabad
Customer Relationship B2B Sales Lead Generation Technical Sales Field Sales Selling Skills Management Skills Negotiation Skills
Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback
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  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Cold Calling
We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers over phone, email, or chat to address their questions and concerns promptly.- Provide Product Information: Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- Resolve Issues: Identify problems faced by customers and work towards effective solutions to enhance their experience.- Maintain Records: Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- Collaborate with Team Members: Work closely with other team members to share knowledge and strategies for better customer service.Required Skills and Expectations:- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghaziabad
Customer Focus Customer Support Customer Care Associate Customer Management Customer Relationship
Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Noida
Customer Relationship Customer Service International BPO Proficiency in English BPO Active Listening
Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing Communication Strategic Communication Lead Generation Negotiation Skills Management Skills Field Sales b2c Marketing
JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Greater Noida Sector 10
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Communication
Profile Customer Service (Night & Morning Shift) must have there own laptop.Handle and respond to customer queries promptly and professionally.Use AI tools to draft customer messages and responses.Prepare and send feedback messages to customers.Maintain and update DHL shipping reports accurately.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Greater Noida
Sales Support SAP SD Executive Customer Care Sales Process Customer Relationship Good Communication Sales Support Sales Backend Back Office Sales
Provide end-to-end support to the sales team by preparing quotations, orders, and documentation.1. Coordinate with internal teams to ensure timely order processing and customer communication.2. Maintain sales records, MIS reports, and customer data with accuracy.3. Assist in follow-ups, resolving queries, and improving overall sales efficiency.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • East Delhi
Good Communication Customer Relationship Sales Executive
Job description- Apparel Sales Executive Salary Bracket - 2.5 - 3 LPA Experience - 0-2 yearsJob location - East Delhi Job timing - 12 pm- 9 pm.Provide exceptional customer service and personalized styling advice..Stay updated on fashion trends and product knowledge..Collaborate with the team and assist in inventory management..Contribute to visual merchandising efforts.Required Candidate profile-.Passion for fashion and style trends..Strong communication and interpersonal skills.
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Feedback (Full Time)

People Empowerment Consulting

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Associate Customer Relationship Executive Calling Telecaller Telecalling Executive
HiringPref: Female Location: Sector 62 Noida Feedback Calling Candidate Salary: 18k pm Please contact asap:9910220995people.empowermentconsulting@gmail.com hr@peoplempowermentconsulting.co.in Anurag Chhabra
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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