Customer Service Representative Job Vacancies in Delhi NCR

Company: Carnivore StyleLocation: Remote (Work From Home)Salary: $1,500 $2,000 per month (based on experience)Position Overview:We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.Key Responsibilities:Engage with website visitors via live chat, addressing inquiries about content, products, and services.Provide accurate information and assist users in navigating the website.Resolve customer issues efficiently, escalating complex queries when necessary.Maintain records of customer interactions and feedback to inform content and service improvements.Collaborate with content creators and the support team to enhance user satisfaction.Qualifications:Previous experience in a customer service or chat support role.Excellent written communication skills with a keen attention to detail.Ability to multitask and manage multiple chat conversations simultaneously.Familiarity with live chat software and customer support tools.Self-motivated with the ability to work independently in a remote setting.Bonus Points:Interest or background in food, grilling, or the carnivore lifestyle.Experience with social media engagement or online community management.Benefits:Fully remote position with flexible working hours.Competitive monthly salary based on experience.Opportunity to be part of a passionate and dynamic team.Access to industry insights and professional development resources.How to Apply:Send your application letter to our Careers page by searching on google Carnivore Style and check out our online community of meat lovers!*** Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. ***

We are looking for a customer-oriented and energetic Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve issues, providing product information, and ensuring a high level of satisfaction. If you are a great communicator with a passion for helping people, we want to hear from you!Key ResponsibilitiesManage Communications: Handle high volumes of inbound and/or outbound calls professionally.Problem Solving: Identify customer needs, research issues, and provide effective solutions or alternatives.Product Expertise: Maintain an up-to-date understanding of our products, services, and company policies

We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.

Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia

customer service rep.Job Responsibilities:1. Responsible for the maintenance and follow-up of loan customers in the APP2. Possess strong communication skills and customer service awareness, handling and resolving customer inquiries and needs via email or phone calls to enhance their positive experience with the APP3. Address customer feedback and complaints promptly to ensure service quality; demonstrate teamwork spirit, and report special customer requests or suggestions to superiors for approval4. Collaborate on the research of similar APP products5. Proactively complete other tasks assigned by superiorsEmployment Requirements:1. GenderAge: 1838 years old (female or male)2. Education: College degree or higher3. Work Experience: 1 year or more in related experience, fresh graduates with outstanding performance are also welcome4. Meticulous and responsible in work, capable of handling moderate work pressure; proficient in using office software such as Word and Excel5. This is a remote work position, and employees are required to provide their own office computer, WiFi network, microphone, and other necessary equipmentWorking hours:800 -- 12:00 13:30 -- 17:30Work six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 25,000 rupees + Full attendance bonus of 1,000 rupees + Office equipment allowance of 2,000 rupees + Social security subsidy of 2,000 rupees + Performance bonus (calculated based on monthly work performance)

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the customers. Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call handling quotas and individual and team sales targets Gather and analyse customer data to identify possible products or services to recommend to management Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution Maintain customer interaction logs, handle customer accounts, and file paperwork as and when necessary Follow communication protocols, rules, and policies

Job Openings for 50 Customer Service Representative Jobs for Freshers in Noida having Educational qualification of : 12th Pass with Good knowledge in Personal Loans, Credit Cards, Sales Process etc.

- Answer incoming customer calls and respond to customer inquiries in a timely and professional manner: As a Customer Representative, you will be responsible for handling incoming calls from customers and addressing their queries or concerns efficiently.- Provide information about products and services, take orders, and process returns: You will need to have a good understanding of the products or services offered by the company in order to provide accurate information to customers, assist them in placing orders, and handle returns if necessary.- Assist customers with product-related issues and provide solutions: It will be your responsibility to troubleshoot and resolve any issues or complaints that customers may have regarding the products or services they have purchased.- Maintain a positive and empathetic attitude towards customers: You should be able to remain calm and courteous when dealing with challenging or irate customers, and strive to provide excellent customer service at all times.- Stay up-to-date on product knowledge and company policies: You will need to continuously update your knowledge of the company's products, services, and policies to better assist customers and enhance their overall experience.Skills and Expectations:- Excellent communication skills- Good listening skills- Patience and empathy towards customers- Ability to work well under pressure- Basic computer skills- Willingness to learn and adapt to changing situations- Ability to follow instructions and adhere to company guidelines

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.What the job entails: Answer incoming calls and emails from customers and respond to their questions and concerns Provide information about our products and services, such as features, benefits, pricing, and availability Process orders, payments, refunds, and returns, and update customer records accordingly Resolve customer issues and complaints or escalate them to the appropriate department or manager Collect and record customer feedback and suggestions and share them with the relevant teams Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery Stay updated on our products and services, policies and procedures, and industry trends and best practicesJob Requirements: High school diploma or equivalent; bachelor's degree in a related field is a plus Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations Ability to work independently and as part of a team and manage multiple tasks and priorities Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset

Company: Total ShapeLocation: Work From Home (Remote)Salary: $1,500 $2,200 per month (depending on experience)Role Overview:We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality service in a fast-paced remote environment.Key Responsibilities:Respond promptly to customer inquiries via email, chat, and phone.Provide accurate product and service information.Resolve customer complaints efficiently and professionally.Maintain records of customer interactions and feedback.Collaborate with other departments to ensure customer satisfaction.Requirements:High school diploma or equivalent; Bachelors degree preferred.Previous customer service experience (remote experience a plus).Excellent communication and problem-solving skills.Ability to multitask and remain calm under pressure.Proficiency with customer service software and CRM tools.What We Offer:Competitive salary of $1,500 $2,200 per month.100% remote work flexibility.Ongoing training and career growth opportunities.Supportive and collaborative team culture.How to Apply:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***

Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Sales Credit card as well as Provide loans from Govt and Non govt banks

CSR- Customer Service RepresentativeJob description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical proceduresResponsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choiceResponsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targetsAbility to drive market creation initiatives under the guidance of company account managerResponsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred Mandatory skills:Self motivatedGood Communication SkillsCore Selling SkillsGood Customer Relationship Management Skills Desired skills:Basic internet skillsReady to work in Operating Theatre environmentExposure to healthcare businessShould be willing to learn clinical aspects of company products & their applications in various surgeries

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.